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Ria Estiana
Politeknik LP3I Jakarta
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Journal : JIMEK

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PENGARUH CITRA MERK, MOTIVASI DAN KEPUTUSAN PEMBELIAN TERHADAP KEPUASAN KONSUMEN GENERASI MILENIAL PADA MARKETPLACE (studi kasus generasi milenial dalam berbelanja online di market place: Tokopedia, Shopee, Bukalapak, Lazada) Nurul Giswi Karomah; Ria Estiana; Rahmi Rosita; Ari Susanti
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 2 (2022): JULI : JURNAL ILMU MANAJEMEN, EKONOMI DAN KEWIRAUSAHAAN
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v2i2.263

Abstract

This research was conducted to find out how the influence of brand image, motivation, and purchasing decisions on Millennial Generation Consumer Satisfaction on E-commerce buyers at Shopee and Lazada. The population in this study were all Shopee, LAZADA, Bukalapak, and Tokopedia e-commerce buyers and the number of samples used was 140 people. The analytical tool used is path analysis. The method used is a quantitative method. The sampling technique used is incidental. Data analysis used validity test, reliability test, classical assumption test, regression analysis, correlation coefficient analysis, coefficient of determination analysis and hypothesis testing. Based on the results of calculations using Part Analysis, Brand Image has a positive and significant effect on Purchase Decisions in the marketplace. This is obtained from a significance value of 0.000 <0.05. Purchase motivation has a positive and significant effect on purchasing decisions in the marketplace. This is obtained from a significance value of 0.001 <0.05, which means that there is an influence of Purchase Motivation on Purchase Decisions in the marketplace. The direct effect given by the brand image on consumer satisfaction is 0.012. The direct effect given by the purchase motivation on consumer satisfaction is 0.599.
Co-Authors A.D Hasjmy Ade Suhara Adnan Nofiansyah Agoestyawati, Redjeki Aji Sukma Pengestu Akhmad, Jaenudin Andi Setiawan Ari Susanti Ari Susanti Ari Susanti Ari Susanti Ari Susanti Arif Rahman Arifin, Arif Auzar Ramadhan, Mohammad Bakri Bakri Budiasningrum, Retno Setya D Purnomo D. Purnomo Dadang Surya Kencana Damdam Damiyana Damiyana, Damdam Darmawan Darmawan Darmawan Darmawan Deny Sudrajat Devi Marlita, Devi Diani, Rinny Dharma Dingot Hamonangan Ismail Edi Nugroho Edi Nugroho Edi Wahyu Wibowo Edi Wahyu Wibowo Edy Sambodja Eko Sugianto Eko Sugiyanto Eko Sugiyanto Evalina Darlin Farid Ardyansyah Faridah Faridah Featy Octaviany Fitriyah Azriyani Gustiawan, Handa Hamzah Hamzah Handa Gustiawan Handa Gustiawan Hesti Rian Hesti Rian, Hesti Himawan Himawan Himawan Himawan Himawan Pramulanto Himawan Pramulanto Imam Syafi'i Inna Hanarti Ismail, Dingot Hamonangan Jaenudin Akhmad Joko Lana Putrapratama Karomah, Nurul Giswi Khoerunisa, Eva Makmuroh, Umi Hanik Maulida, Sofia Mayasari, Nanny Muhammad Ridwansyah Mustangin Mustangin Nahrowi Nahrowi Nanny Mayasari Nasril, Nasril Neni Nuraeni Niantoro Sutrisno Niantoro Sutrisno Nur Faliza Nurdin Nurul Giswi Karomah Nurul Giswi Karomah prihandono prihandono Rahmat Tullah Rahmi Rosita Rahmi Rosita Redjeki Agoestyawati Redjeki Agoestyawati Agoestyawati Retno Setya Budiasningrum Retno Widowati Retno Widowati Rif’an, Ira Rinny Dharma Diani Rismawati . Rusdiana, Muhamad Sandi Nasrudin Wibowo Saun Supriaman Septian Alfy Sobali, Utep Sudarma, Ade Suhara, Ade Suharmanto Suharmanto Sumiati . Sutrisno, Niantoro Syafrial, Herry Syaputra, Yudhi Widian Syubli Abbas Taty Noorhayati TEDDY SETIADY Tukirin Tukirin Umi Hanik Makmuroh Utami, Rahayu Tri yani sri mulyani Yatno Yoeliastuti Yoeliastuti Yoeliastuti Yoeliastuti Yopy Ratna Dewanti Yoshia Agustin Saimima Yudhi Widian Syaputra