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All Journal JOURNAL TEKNIK SIPIL DAN INFRASTRUKTUR TEKNO MEDIA KOMUNIKASI TEKNIK SIPIL Jurnal Ilmiah Kursor Jurnal Perencanaan Wilayah DINAMIKA Jurnal Ilmiah Teknik Mesin Media Konstruksi : Jurnal Ilmiah Teknik Sipil SemanTIK : Teknik Informasi Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Gema Ngabdi Stabilita : Jurnal Ilmiah Teknik Sipil Fakultas Teknik Universitas Halu Oleo Kendari Jurnal Penelitian Inovatif Action Research Literate (ARL) Jurnal Pengabdian Masyarakat Ilmu Terapan (JPMIT) Jurnal Minfo Polgan (JMP) Shell Civil Engineering Journal Jurnal Armada Informatika Jurnal Pengabdian Nusantara (JPN) Logistic and Operation Management Research Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Manajemen Rekayasa (Journal of Engineering Management) Media Konstruksi : Jurnal Ilmiah Teknik Sipil
Adris Ade Putra
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Evaluation of the Success of the Academic Information System at STMIK Bina Bangsa Kendari Using the DeLone & McLean Model Inggi, Rahmat; Simatupang, Minson; Putra, Adris Ade; Arsyad, La Ode Muh. Nurrakhmad
Jurnal Armada Informatika Vol 10 No 1 (2026): Juni
Publisher : STMIK Methodist Binjai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36520/jai.v10i1.220

Abstract

This study aims to evaluate the success of the Academic Information System (SIAKAD) implementation at STMIK Bina Bangsa Kendari using the DeLone & McLean model. This model measures information system success through six main variables, namely System Quality, Information Quality, Service Quality, Use, User Satisfaction, and Net Benefit. This research employs a quantitative approach using a survey method by distributing questionnaires to students as the primary users of the system. The sampling technique used is simple random sampling, with a total of 259 respondents. The collected data were analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS) with the assistance of SmartPLS software. The results indicate that System Quality and Information Quality have a significant effect on both Use and User Satisfaction. Meanwhile, Service Quality does not significantly affect Use but has a significant effect on User Satisfaction. Furthermore, the variables Use and User Satisfaction are proven to have a significant effect on Net Benefit. The R-Square values indicate that the model has a good capability in explaining the dependent variables, particularly user satisfaction and system benefits. Overall, the findings reveal that the success of SIAKAD is strongly influenced by system quality, information quality, and user satisfaction. Therefore, improving system and information quality, as well as strengthening technical support services, are essential factors in enhancing the benefits of academic information systems in higher education institutions.
Evaluation of the Success of the Academic Information System at STMIK Bina Bangsa Kendari Using the DeLone & McLean Model Rahmat Inggi; Minson Simatupang; Adris Ade Putra; La Ode Muh. Nurrakhmad Arsyad
Jurnal Armada Informatika Vol 10 No 1 (2026): Juni
Publisher : STMIK Methodist Binjai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to evaluate the success of the Academic Information System (SIAKAD) implementation at STMIK Bina Bangsa Kendari using the DeLone & McLean model. This model measures information system success through six main variables, namely System Quality, Information Quality, Service Quality, Use, User Satisfaction, and Net Benefit. This research employs a quantitative approach using a survey method by distributing questionnaires to students as the primary users of the system. The sampling technique used is simple random sampling, with a total of 259 respondents. The collected data were analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS) with the assistance of SmartPLS software. The results indicate that System Quality and Information Quality have a significant effect on both Use and User Satisfaction. Meanwhile, Service Quality does not significantly affect Use but has a significant effect on User Satisfaction. Furthermore, the variables Use and User Satisfaction are proven to have a significant effect on Net Benefit. The R-Square values indicate that the model has a good capability in explaining the dependent variables, particularly user satisfaction and system benefits. Overall, the findings reveal that the success of SIAKAD is strongly influenced by system quality, information quality, and user satisfaction. Therefore, improving system and information quality, as well as strengthening technical support services, are essential factors in enhancing the benefits of academic information systems in higher education institutions.
Pengaruh Kondisi Infrastruktur Pelabuhan terhadap Kualitas Layanan Penyeberangan melalui Kepuasan Pengguna pada Pelabuhan Penyeberangan di Sulawesi Tenggara La Ode Aliatin Wuga; Minson Simatupang; Adris Ade Putra; La Ode Muhammad Nurrakhmad Arsyad
Jurnal Minfo Polgan Vol. 15 No. 2 (2026): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v15i2.16349

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kondisi infrastruktur pelabuhan terhadap kualitas layanan penyeberangan melalui kepuasan pengguna pada pelabuhan penyeberangan di Sulawesi Tenggara. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada 380 responden yang terdiri dari pengelola pelabuhan, staf operasional, dan pengguna layanan pada pelabuhan penyeberangan di Sulawesi Tenggara. Analisis data dilakukan menggunakan Partial Least Squares Structural Equation Modeling (PLS-SEM) untuk menguji hubungan langsung maupun tidak langsung antar variabel penelitian. Hasil penelitian menunjukkan bahwa kondisi infrastruktur pelabuhan berpengaruh positif dan signifikan terhadap kepuasan pengguna. Selain itu, kepuasan pengguna juga berpengaruh positif dan signifikan terhadap kualitas layanan penyeberangan. Secara langsung, kondisi infrastruktur pelabuhan berpengaruh terhadap kualitas layanan penyeberangan. Namun, pengaruh tersebut menjadi lebih kuat ketika dimediasi oleh kepuasan pengguna. Hasil uji mediasi menunjukkan bahwa kepuasan pengguna memediasi secara parsial hubungan antara kondisi infrastruktur pelabuhan dan kualitas layanan penyeberangan. Temuan ini menunjukkan bahwa infrastruktur pelabuhan yang memadai merupakan faktor penting dalam meningkatkan kepuasan pengguna, yang pada akhirnya berdampak pada peningkatan kualitas layanan penyeberangan. Oleh karena itu, peningkatan dan pemeliharaan infrastruktur pelabuhan menjadi prioritas strategis dalam upaya mengoptimalkan layanan transportasi penyeberangan di Sulawesi Tenggara.
Co-Authors Abdul Kadir Abdul Kadir Abdul Kadir Abdullah Rachmad Adhitya Eka Putra Adiyaksa, Reza Ady Sarwono Sarewo Agustan Agustan Agustan Agustan Agustan Agustan Agustan Agustan, Agustan Ahmad Syarif Sukri Ahmad, Siti Nurjanah Alhamra, Alhamra Alkadri Alkadri Amelia, Armita Anafi Minmahddun Andhy Ilga Nur Aisyah Apriansyah, Muhammad Risal Arjuna Krisnajaya Arsyad, , La Ode Muhamad Nurrakhmad Arsyad, La Ode Muh. Nurrakhmad Arsyad, La Ode Muhamad Nurrakhmad Arsyad, Laode Muhamad Nurrakhmad Asman Asman Asri Asri Asrul Asrul Aswandri Aswandri Baso Mursidi, Baso Deni Anggraini Dewa Made Ratmawan Edwar Ngii Edward Ngii EKO WAHYU PRASETYO Evendi, Rustam Ferdiansyah Ferdiansyah Firman, Andi Fitriah Masud Fitriah S Fitriah S Fitriah.S Fitriah.S Golok Jaya, La Ode Muhammad Hado, Hado Handa, Muhamad Idham Hardyanty, Vivin Hasddin, Hasddin Hasmina Tari Mokui Haydir, Haydir Hujiyanto, Hujiyanto Ishak Ishak Israh Israh Jasman Jasman Jaya, Laode Muhammad Golok Kaimuddin, Januar Saleh La Karimuna La Ode Aliatin Wuga La Ode Muh Magribi La Ode Muh. Magribi La Ode Muh. Magribi La Ode Muh. Nurrakhmad Arsyad La Ode Muhamad Nurrakhmad Arsyad La Ode Muhammad Nurrakhmad Arsyad La Welendo La Welendo, La Lalang, Lalang Laode, Ringo Taufan Lawalendo Lawalendo Lawelendo, Lawelendo Lestari, Yola Magribi, La Ode Muh Magribi, La Ode Muh. Mahapati, Waode Sitti Warsita Maudhy Satyadharma Muammar Makmur Muammar Makmur, Muammar Muh. Ardiwansa Muhamad Faza Almaliki Muhzamin, Ismail Munansar Munansar Muzammil Makmur MZ, LM Arisman Thamrin Nasrul Nasrul Nuhun, Ridwan Syah Nurwijayanti PS, Marthen Rachman, Fikran Sanji Rahman Suardin Rahmat Inggi Rahmat Inggi Ramsi, Ramsi Rasmida Rasmida Ridwan Syah Nuhun Ridwan Syah Nuhun Ridwansyah Nuhun Ridwansyah Ridwansyah Rini Sriyani Roma, Asri Nova Romy Talanipa, Romy Rudi Azis rudi balaka Rudi Balaka Rudi Balaka Rudi Balaka, Rudi Safitri Maladeni, Eva Salam, M. Sambari, Villa Evadelvia Ginal Satyadharma, Maudhy Satyadharma, Maudhy Satya Simatupang, Minson Siti Nurjanah Ahmad Siti Nurjanna Ahmad Sitti Nurjannah Ahmad Sitti Nurjannah Ahmad Statiswaty Sugiarto, Try Surya Baskara Susanti Djalante Syamsiar, Syamsiar Syarifuddin Syarifuddin Tahir Azikin Takdir, Riyan Abdillah Taufik Taufik Taziruddin, Taziruddin Tri Ade Putra Triantini. S. Putri Try Sugiyarto Waode Sitti Warsita Mahapati Weko Indira Romanti Aulia Wijaya Saputra, Wijaya