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All Journal ProBank: Jurnal Ekonomi dan Perbankan Excellent Jurnal Ekonomi dan Bisnis Dinamika Journal : Pengabdian Masyarakat Multicience Ekobis: Jurnal Ilmu Manajemen dan Akuntansi INTELEKTIVA Jurnal Pengabdian Masyarakat (ABDIRA) JSSM Jurnal Pengabdian dan Pemberdayaan Masyarakat Kepulauan Riau (JPPM KEPRI) Edunity: Kajian Ilmu Sosial dan Pendidikan Darma Sabha Cendekia Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Master Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Transformasi Masyarakat : Jurnal Inovasi Sosial dan Pengabdian Harmoni Sosial : Jurnal Pengabdian Dan Solidaritas Masyarakat Bumi: Jurnal Hasil Kegiatan Sosialisasi Pengabdian Kepada Masyarakat Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Masyarakat Berkarya: Jurnal Pengabdian dan Perubahan Sosial
Safitri, Unna Ria
Universitas Boyolali
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Other

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Journal : JSSM

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PENGARUH FASILITAS TARIF DAN PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA FEYLOVE SALON DI BOYOLALI Novi Putri Sukmawati; Nuning Lisdiana; Unna Ria Safitri
Journal of Social Sustainability Management Vol. 2 No. 2 (2022): APRIL 2022
Publisher : Journal of Social Sustainability Management

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Abstract

This study aims to determine how much influence the facilities, tariffs and services partially have on the customer satisfaction of Feylove Salon in Boyolali. This study also aims to determine how much influence the provision of facilities, tariffs and services simultaneously on consumer satisfaction at Feylove Salon in Boyolali. The type of data in this study uses quantitative data. The data source uses primary and secondary data sources. Facilities, tariffs and services are independent variables and consumer satisfaction is the dependent variable. The population in this study are Feylove Salon consumers. Samples were taken as many as 100 respondents using the Simple Random Sampling technique. Based on statistical data analysis, the indicators in this study are valid and the variables are reliable. In the classical assumption test, the regression model is multicollinearity free, does not occur heteroscedasticity, and is normally distributed. And the results of this study indicate that the facilities, rates and services at Feylove Salon have a simultaneous effect on consumer satisfaction, this can be seen from the value of Fcount (25.916) > Ftable (2.699) with a significant level of 0.000. And this research has a partial effect on consumer satisfaction Feylove Salon this can be seen from the significant value of the facility 0.075> 0.05. Tariff has a positive and significant effect on consumer satisfaction Feylove Salon, this can be seen from the significant value of 0.000
Co-Authors A. Fidhdiarr Ariestanto A. Fidhdiarr Ariestanto T N K A. FIDHDIARR ARIESTANTO TNK A.FIDHIARR ARIESTANTO TNK Aan Irfan Adiyanto ABDUL FATTAH IRFAN AL MUBAROQ Abdulloh Mubarok Abid Khotibul Umam Adi Santoso ADINDA RYAN MARGANTIKA Aham Ginanjar Rahayu Aldi Al Fauzi Alean Kistiani Hegy Suryana Alean Kistiani Hegy Suryana Alean Kistiyani Hegy Suryana Amalia julianti Anggorowati, Luki Sri ANIS HUMAIDAH ANISA FITRI DWI NOVIYANTI Anisa Putri Anggraini Anita Rosalia Putri Ariyo Fajar Wibowo ARIZKA SEPTIANAWATI Arneta Wahyu Prabawati Atiqoh Retno Dewi AZAHRA NAYLA PUTRI Azka Nafisatul Wahda Bagus Dwi Efendi Bandung Madu Seno Beny Azzaydan Noval CANDRA DEVI Christien, Frilia Chumaeson, Wahyuning Danissa Agustin dasmadi, dasmadi Defitri Ayu Lestari DHINI AMINATI NURHASANAH DIAN MELANI Diana Permata Sari DIAS AYU LISTYORINI Dika Rahayuningsih DITA MUSTIKA SARI Donna Setiawati DWI AISYAH Dwi Prasetyo Dwi Suci Lestariana Dwi Suci Lestariana Edy Winarno Fadilla, Nayla Auline Fadina, Nesa Citra FAHRA RISA PREHATIN Fajar Istiqomah Falah, Naufal Putra Nur Fanhar, Fani Fanka Aulia FAUZIAH SEKAR MELANI Fauziah, Cika Mariska FEBRI FATMAWATI FRAGESA OXI PRATAMA FRISKA DITA DESTI ANJANI Galuh Wahyu Lestari Gea, Yernijati Hana Larasati Hanifah Efi Rahayu Hari Purwanto Hari Purwanto Hartatik HASHIFAH NINDI RAMADHANI Hassan Sain, Zohaib Hastuti, Anik Puji Hegy Suryana, Alean Kistiani Hilda Wulandari Hizkia Avandewsa Putu Surya Al Whamesya Husain Fahri Singo Wijaksono INAYATUR RAHMANIA PURWANI Indah Nur Aini INDRA NUR VINAWANTI IQBAL FAJRIYANTO IRYA ISNAWATI ISNAINI LAILA AFIFAH Isnaini Sholikah JALU AHDA ADIANANTA Jujuk Juhariah Jujuk Juhariah Kasworowati, Terate Ayu KEVIN SAKTIA FAHREZY Khumairoh, Sindy KHUSNUL WIBI PRASETYO Kuncoro, Muhammad Kusuma, Taufiq Chandra Lathifah Sukma Sari Latif Budi Pramono Latiful A'la Laudya Saraswati Listyowati Puji Rahayu Lusiana Herawati Luthfi Naimah Maratun Nafiah Masruroh, Afiyatul Medya Wulandari Meida Rachmawati Merryana Putri, Diva Amelia Mohd Shukor Harun Mubarok, Zulfa Muhamad Aditya Yulianto MUHAMAD AJI KURNIAWAN MUHAMAD IBNU HAIKAL MUHAMAD RIFKY ADI SAPUTRA Muhammad Bagus Pratama MUHAMMAD FATIH DEWANGGA MUHAMMAD RISKI ALKAHFI MUHAMMAD ROYAN ALFIRDAUS Mursariningsih Mursariningsih NABILA ANNISA Namira Ayu Arini Putri NASWA NASTAULIA Natna Zahra Septina Z Nida Muthi’ah Noor Laila Fitriana NOVI ANGGRAYNI Novi Octaviani Novi Putri Sukmawati Nuning Lisdiana Nuning Lisdiana Nur Asih Triatmaja Nur Halimah Nuryati OCTAVIA VICKY AYU PERMATASARI ORSITA MAHDALENA Pambuko, Indrayana Putro Pangenan, Yehezkiel Pawestri Panglipurati puji rahayu, listyowati PURWANTI Qurrotul Aini rahayu, listyowati Rahayu, Listyowati Puji Rani Dwi Lestari RANI NUR RAHMAWATI RATNA DWI RIYANTI RIFAN ABDULLATIF RIKA ADELIA SAFITRI Rizka Khoirunnisa Susanto Rosita Rahmawati Roudhotul janah Royani, Sardevi Ita Sakurat, Joko SALSABILA EKA Shandra Lemy Dewanti SHINTA AULIA ASTUTIK Sinta Fatonah Larasati Siti Afifah Romadhoni Siti Aisyah SITI FEBRIYANTI LIA PRATIWI SITI NURHANA SITI NURLAELA ALAENI SITI QONAATUN SIVA WULAN RAHMADANI SOLEH NUR WAHID Sri Anggorowati, Luki Sri Lestari Sri Mulyani Sri Wahyuni Sri Wahyuningsih Sriyani Sriyani Suryana, Alean Kistiana Hegy Suryana, Alean Kistiani Heggy Suryana, Alean Kistiani Hegy Tien Suhartini, Tien Umi Lestari Umi Safitri Ummah, Mar'atus Sholikhatul WAHYU KURNIATI XENIA NAZALA SYALSABILA Yuliarta, Refina Dwi Yuniar dwi ariska Yunita Niqrisah Dwi Pratiwi Zulaika Ratih Widhianti