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All Journal ProBank: Jurnal Ekonomi dan Perbankan Excellent Jurnal Ekonomi dan Bisnis Dinamika Journal : Pengabdian Masyarakat Multicience Ekobis: Jurnal Ilmu Manajemen dan Akuntansi INTELEKTIVA JSSM Jurnal Pengabdian dan Pemberdayaan Masyarakat Kepulauan Riau (JPPM KEPRI) Edunity: Kajian Ilmu Sosial dan Pendidikan Darma Sabha Cendekia
Safitri, Unna Ria
Universitas Boyolali
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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PENGARUH FASILITAS TARIF DAN PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA FEYLOVE SALON DI BOYOLALI Novi Putri Sukmawati; Nuning Lisdiana; Unna Ria Safitri
Journal of Social Sustainability Management Vol. 2 No. 2 (2022): APRIL 2022
Publisher : Journal of Social Sustainability Management

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Abstract

This study aims to determine how much influence the facilities, tariffs and services partially have on the customer satisfaction of Feylove Salon in Boyolali. This study also aims to determine how much influence the provision of facilities, tariffs and services simultaneously on consumer satisfaction at Feylove Salon in Boyolali. The type of data in this study uses quantitative data. The data source uses primary and secondary data sources. Facilities, tariffs and services are independent variables and consumer satisfaction is the dependent variable. The population in this study are Feylove Salon consumers. Samples were taken as many as 100 respondents using the Simple Random Sampling technique. Based on statistical data analysis, the indicators in this study are valid and the variables are reliable. In the classical assumption test, the regression model is multicollinearity free, does not occur heteroscedasticity, and is normally distributed. And the results of this study indicate that the facilities, rates and services at Feylove Salon have a simultaneous effect on consumer satisfaction, this can be seen from the value of Fcount (25.916) > Ftable (2.699) with a significant level of 0.000. And this research has a partial effect on consumer satisfaction Feylove Salon this can be seen from the significant value of the facility 0.075> 0.05. Tariff has a positive and significant effect on consumer satisfaction Feylove Salon, this can be seen from the significant value of 0.000
Co-Authors A. Fidhdiarr Ariestanto A. Fidhdiarr Ariestanto T N K A. FIDHDIARR ARIESTANTO TNK A.FIDHIARR ARIESTANTO TNK Aan Irfan Adiyanto ABDUL FATTAH IRFAN AL MUBAROQ Abid Khotibul Umam Adi Santoso ADINDA RYAN MARGANTIKA Alean Kistiyani Hegy Suryana Anggorowati, Luki Sri ANIS HUMAIDAH ANISA FITRI DWI NOVIYANTI ARIZKA SEPTIANAWATI Atiqoh Retno Dewi AZAHRA NAYLA PUTRI CANDRA DEVI Christien, Frilia Danissa Agustin dasmadi, dasmadi DHINI AMINATI NURHASANAH DIAN MELANI Diana Permata Sari DIAS AYU LISTYORINI DITA MUSTIKA SARI Donna Setiawati DWI AISYAH Dwi Prasetyo Dwi Suci Lestariana Dwi Suci Lestariana Edy Winarno FAHRA RISA PREHATIN FAUZIAH SEKAR MELANI Fauziah, Cika Mariska FEBRI FATMAWATI FRAGESA OXI PRATAMA FRISKA DITA DESTI ANJANI Gea, Yernijati Hari Purwanto Hari Purwanto Hartatik HASHIFAH NINDI RAMADHANI Hastuti, Anik Puji Hegy Suryana, Alean Kistiani INAYATUR RAHMANIA PURWANI Indah Nur Aini INDRA NUR VINAWANTI IQBAL FAJRIYANTO IRYA ISNAWATI ISNAINI LAILA AFIFAH Isnaini Sholikah JALU AHDA ADIANANTA Jujuk Juhariah Jujuk Juhariah Kasworowati, Terate Ayu KEVIN SAKTIA FAHREZY Khumairoh, Sindy KHUSNUL WIBI PRASETYO Kuncoro, Muhammad Kusuma, Taufiq Chandra Latif Budi Pramono Listyowati Puji Rahayu Maratun Nafiah Masruroh, Afiyatul Mohd Shukor Harun Muhamad Aditya Yulianto MUHAMAD AJI KURNIAWAN MUHAMAD IBNU HAIKAL MUHAMAD RIFKY ADI SAPUTRA MUHAMMAD FATIH DEWANGGA MUHAMMAD RISKI ALKAHFI MUHAMMAD ROYAN ALFIRDAUS NABILA ANNISA NASWA NASTAULIA Noor Laila Fitriana NOVI ANGGRAYNI Novi Octaviani Novi Putri Sukmawati Nuning Lisdiana Nuning Lisdiana Nur Asih Triatmaja Nur Halimah Nuryati OCTAVIA VICKY AYU PERMATASARI ORSITA MAHDALENA Pambuko, Indrayana Putro Pangenan, Yehezkiel Pawestri Panglipurati Pratiwi, Yunita Niqrisah Dwi puji rahayu, listyowati PURWANTI Qurrotul Aini Rahayu, Aham Ginanjar rahayu, listyowati Rahayu, Listyowati Puji Rani Dwi Lestari RANI NUR RAHMAWATI RATNA DWI RIYANTI RIFAN ABDULLATIF RIKA ADELIA SAFITRI Roudhotul janah Royani, Sardevi Ita Sakurat, Joko SALSABILA EKA Shandra Lemy Dewanti SHINTA AULIA ASTUTIK Sinta Fatonah Larasati Siti Aisyah SITI FEBRIYANTI LIA PRATIWI SITI NURHANA SITI NURLAELA ALAENI SITI QONAATUN SIVA WULAN RAHMADANI SOLEH NUR WAHID Sri Anggorowati, Luki Sri Lestari Sri Mulyani Sriyani Sriyani Suryana, Alean Kistiani Heggy Suryana, Alean Kistiani Hegy Triatmaja, Nur Asih Umi Lestari Ummah, Mar'atus Sholikhatul WAHYU KURNIATI XENIA NAZALA SYALSABILA Yuliarta, Refina Dwi