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Safitri, Unna Ria
Universitas Boyolali
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PENGARUH FASILITAS TARIF DAN PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA FEYLOVE SALON DI BOYOLALI Novi Putri Sukmawati; Nuning Lisdiana; Unna Ria Safitri
Journal of Social Sustainability Management Vol. 2 No. 2 (2022): APRIL 2022
Publisher : Journal of Social Sustainability Management

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Abstract

This study aims to determine how much influence the facilities, tariffs and services partially have on the customer satisfaction of Feylove Salon in Boyolali. This study also aims to determine how much influence the provision of facilities, tariffs and services simultaneously on consumer satisfaction at Feylove Salon in Boyolali. The type of data in this study uses quantitative data. The data source uses primary and secondary data sources. Facilities, tariffs and services are independent variables and consumer satisfaction is the dependent variable. The population in this study are Feylove Salon consumers. Samples were taken as many as 100 respondents using the Simple Random Sampling technique. Based on statistical data analysis, the indicators in this study are valid and the variables are reliable. In the classical assumption test, the regression model is multicollinearity free, does not occur heteroscedasticity, and is normally distributed. And the results of this study indicate that the facilities, rates and services at Feylove Salon have a simultaneous effect on consumer satisfaction, this can be seen from the value of Fcount (25.916) > Ftable (2.699) with a significant level of 0.000. And this research has a partial effect on consumer satisfaction Feylove Salon this can be seen from the significant value of the facility 0.075> 0.05. Tariff has a positive and significant effect on consumer satisfaction Feylove Salon, this can be seen from the significant value of 0.000
Co-Authors A. Fidhdiarr Ariestanto A. Fidhdiarr Ariestanto T N K A. FIDHDIARR ARIESTANTO TNK A.FIDHIARR ARIESTANTO TNK Aan Irfan Adiyanto ABDUL FATTAH IRFAN AL MUBAROQ Abdulloh Mubarok Abid Khotibul Umam Adi Santoso ADINDA RYAN MARGANTIKA Aham Ginanjar Rahayu Aidha Meilany Suryadewi Aldi Al Fauzi Alean Kiatiani Hegy Suryana Alean Kistiana Hegy Suryana Alean Kistiani H. S. Alean Kistiani Hegy Alean Kistiani Hegy Suryana Alean Kistiani Hegy Suryana Alean Kistiani Hegy Suryana Alean Kistiani Hegy Suryana Alean Kistiyani Hegy Suryana Amalia julianti Anggorowati, Luki Sri Anik Puji Hastuti ANIS HUMAIDAH ANISA FITRI DWI NOVIYANTI Anisa Putri Anggraini Anisa Thaharani Anita Rosalia Putri Arif Nugroho Rachman Ariyo Fajar Wibowo ARIZKA SEPTIANAWATI Arneta Wahyu Prabawati Atiqoh Retno Dewi AZAHRA NAYLA PUTRI Azka Nafisatul Wahda Bagus Dwi Efendi Bandung Madu Seno BAYU SETIAWAN Beny Azzaydan Noval CANDRA DEVI Christien, Frilia Danissa Agustin dasmadi, dasmadi Defitri Ayu Lestari DHINI AMINATI NURHASANAH DIAN MELANI Diana Permata Sari DIAS AYU LISTYORINI Dika Rahayuningsih DITA MUSTIKA SARI Diva Amelia Merryana Putri Donna Setiawati DWI AISYAH Dwi Prasetyo Dwi Puji Lestari Dwi Suci Lestariana Dwi Suci Lestariana Dyah Ayu Puji Astutik Edy Winarno Elysa Ria Irawati Etik Retno Wuryanti FAHRA RISA PREHATIN Fajar Istiqomah Fani Fanhar Fanka Aulia Fathimah Tsabitah Al-Khairiyah Fauzi Indra Kurniawan FAUZIAH SEKAR MELANI Fauziah, Cika Mariska FEBRI FATMAWATI FRAGESA OXI PRATAMA FRISKA DITA DESTI ANJANI Galuh Wahyu Lestari Gea, Yernijati Hafsah Ummu Syahidah Hana Larasati Hanifah Efi Rahayu Hari Purwanto Hari Purwanto Hari Purwanto Hartatik HASHIFAH NINDI RAMADHANI Hastuti, Anik Puji Hegy Suryana, Alean Kistiani Hilda Wulandari Hizkia Avandewsa Putu Surya Al Whamesya Husain Fahri Singo Wijaksono INAYATUR RAHMANIA PURWANI Indah Nur Aini INDRA NUR VINAWANTI Indrayana Putro Pambuko IQBAL FAJRIYANTO IRYA ISNAWATI ISNAINI LAILA AFIFAH Isnaini Sholikah JALU AHDA ADIANANTA Jujuk Juhariah Jujuk Juhariah Kasworowati, Terate Ayu KEVIN SAKTIA FAHREZY Khumairoh, Sindy KHUSNUL WIBI PRASETYO Kuncoro, Muhammad Kurniawan Arief Ichsanuddin Kurniawan Wahyu Saputra Kusuma, Taufiq Chandra Lathifah Sukma Sari Latif Budi Pramono Laudya Saraswati Lio Bijumes Listyowati Puji Rahayu LISTYOWATI PUJI RAHAYU Listyowati Puji Rahayu Listyowati Puji Rahayu Luki Sri Anggorowati Lusiana Herawati Luthfi Naimah M. Ragil Jibran Mar'atus Sholikhatul Ummah Maratun Nafiah Margareta Margareta Masruroh, Afiyatul Medya Wulandari Meida Rachmawati Mohd Shukor Harun Muhamad Aditya Yulianto Muhamad Aditya Yulianto MUHAMAD AJI KURNIAWAN MUHAMAD IBNU HAIKAL MUHAMAD RIFKY ADI SAPUTRA Muhammad Abiyyu Al Hammam Muhammad Afif Rasyid Hidayat Muhammad Andriyanto Muhammad Bagus Pratama MUHAMMAD FATIH DEWANGGA Muhammad Rifky Al Bukhori MUHAMMAD RISKI ALKAHFI MUHAMMAD ROYAN ALFIRDAUS Mursariningsih Mursariningsih Mustofa Kurniawan NABILA ANNISA Namira Ayu Arini Putri Nangga Andrisa NASWA NASTAULIA Natna Zahra Septina Z Naufal Putra Nur Falah Nayla Auline Fadilla Nesa Citra Fadina Nida Muthi'ah Nida Muthi’ah Noor Laila Fitriana NOVI ANGGRAYNI Novi Lestari Novi Octaviani Novi Putri Sukmawati Nuning Lisdiana Nuning Lisdiana Nur Asih Triatmaja Nur Halimah Nurudin Nurudin Nuryati OCTAVIA VICKY AYU PERMATASARI ORSITA MAHDALENA Pambuko, Indrayana Putro Pangenan, Yehezkiel Pawestri Panglipurati puji rahayu, listyowati PURWANTI Qurrotul Aini rahayu, listyowati Rahayu, Listyowati Puji Rani Dwi Lestari RANI NUR RAHMAWATI Ranthy Pancasasti RATNA DWI RIYANTI Ratna Safitri Refa Regita Aulia Diwanti RIFAN ABDULLATIF RIKA ADELIA SAFITRI Rizka Khoirunnisa Susanto Rosiana Al Hakim Rosita Rahmawati Rosita Rahmawati Roudhotul janah Royani, Sardevi Ita Sakurat, Joko SALSABILA EKA Sardevi Ita Royani Shandra Lemy Dewanti SHINTA AULIA ASTUTIK Sindy Khumairoh Sinta Fatonah Larasati Siti Afifah Romadhoni Siti Aisyah SITI FEBRIYANTI LIA PRATIWI SITI NURHANA SITI NURLAELA ALAENI SITI QONAATUN SIVA WULAN RAHMADANI SOLEH NUR WAHID Sri Lestari Sri Mulyani Sri Wahyuni Sri Wahyuningsih Sriyani Sriyani Suryana, Alean Kistiani Heggy Suryana, Alean Kistiani Hegy Suwarti Suwarti Taufiq Chandra Kusuma Tien Suhartini Tri Mart Tianingsih Triananda Nur Khairin Umi Lestari Umi Safitri Ummah, Mar'atus Sholikhatul Vinata Utari WAHYU KURNIATI Wahyuning Chumaeson Wildan Zakariya Novanto XENIA NAZALA SYALSABILA Yernijati Gea Yulia Artha Utami Yuliarta, Refina Dwi Yuniar dwi ariska Yunita Niqrisah Dwi Pratiwi Zohaib Hassan Sain Zulaika Ratih Widhianti Zulfa Mubarok