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Journal : INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE

Determinants Of Sharia Bank Customer Loyalty In Indonesia: Study Of Literature And Student Response Of Postgraduate Sharia Banking Sukma, Novita Riyati; Soemitra, Andri
International Journal of Cultural and Social Science Vol. 3 No. 2 (2022): June
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v3i2.427

Abstract

In an effort to realize customer loyalty to Islamic banks, it is necessary to realize the determinants of customer loyalty of Islamic banks. This study aims to determine what factors determine the loyalty of Islamic bank customers in Indonesia. This research was conducted using qualitative research methods, namely content analysis of papers from the google schoolar database and interviews using in-depth interview techniques. The results showed that the factors that influence the loyalty of Islamic bank customers are action, attitude, attention, corporate image, customer bonding, customer relationship, customer social responsibility, determinants of brand equity, good corporate governance, price, employees, emotional intelligence, intelligence. intellectual, spiritual intelligence, trust, customer satisfaction, commitment, communication, service quality, Islamic service quality, location, customer value, conflict handling, perceived value, product, professionalism, promotion, religiosity, social responsibility and transparency. The results of interviews with Islamic Banking Graduate Students there are other factors that determine customer loyalty, namely bank guarantees and legality.
Sharia Stock Return Anomalies In Indonesia: Study of Literature And Postgraduate Students' Perspectives Putri, Dinda Clarita Wirani; Soemitra, Andri
International Journal of Cultural and Social Science Vol. 3 No. 2 (2022): June
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v3i2.430

Abstract

Investment is an activity to invest funds in a company that is carried out by investors within a certain period of time with the expectation of future results. One type of investment in the capital market. However, there are studies which state that there are deviations or anomalies in the concept of efficient markets. This research is a qualitative research by conducting a literature study of 32 papers from a search on the Google Scholar database with the keyword “Abnormal Return” or Anomalies and Return and “Sharia Shares” in the period 2017 to 2021. The search process uses the help of the Publish Or Perish application. Furthemore, the research was conducted by interviewing S2 Syariah Banking students in 2021 at the State Islamic University of North Sumatra. The results of this study indicate that there are several types of return anomalies that occur in Islamic stocks, Firm Anomalies, January Effect, Day of the Week Effect, Accounting Anomalies, Holiday Effect. However, this anomaly of Islamic stock returns does not always occur in Islamic stocks in Indonesia.
Analysis Of Factors Affecting Interest In Saving In Sharia Banks: Study Of Literature And Perspectives Of Post-Baged Students In Sharia Economy Simbolon, Linda Rosalina; Soemitra, Andri
International Journal of Cultural and Social Science Vol. 3 No. 2 (2022): June
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v3i2.448

Abstract

Research on the factors that influence customer interest in saving in Islamic banks is inseparable from two factors, namely service and product quality. The development of Islamic Banks can be clearly observed that Banks operating by implementing systems based on sharia principles are able to answer the needs desired by customers. The development of Islamic banks itself does not escape the behavior of consumers who believe in the quality and quantity of products offered by banks. Behavior reflects the satisfaction received as a customer to the bank as a place to collect and manage their funds. Consumer behavior is a reflection of the behavior of customers in expressing the feelings received by the services they receive as customers.
Impact Of Dual Banking System On Financial Performance Sharia Bank In Indonesia : Study Of Literature And Perspectives Of Postgraduate Students In Sharia Economy Lubis, Muhammad Ershad; Soemitra, Andri
International Journal of Cultural and Social Science Vol. 3 No. 2 (2022): June
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v3i2.527

Abstract

The economy is one of the many sectors that have a very important role in the life of a country. In the case of Indonesia in the micro economy, banking plays a role as a source of financing, while in the macro (global) economy, banking contributes greatly to economic growth and controlling inflation. Economic growth and banking activities are of course interconnected in such a way that the growth of the banking sector is influenced by the conditions of economic growth itself. About sharia banking, Law Number 21/2008 in its article contains that sharia banking is everything related to sharia business units in sharia banks, including groups/institutions, business activities, as well as ways and processes of running a business based on the principles of sharia banking. -Sharia principles consist of Sharia Commercial Banks (BUS) and Sharia People's Financing Banks (BPRS). With this dual banking system, it is intended that banking institutions can carry out dual operational activities at the same time, namely interest-based banks and non-interest-based banks. Banks that transform their systems with sharia principles will automatically adopt sharia principles in their operational activities. Meanwhile, for banks whose operations are both carried out at the same time, the technical operations are regulated in such a way, especially considering the interaction of interest-based activities, which is different from the concept of Islamic banking, whose activities are free of interest so that the two can, of course, be distinguished. The implementation of the Dual banking system has in indicators of the financial performance of Islamic banks such as CAR, ROA, NPF, FDR, and BOPO to become the focus of this research when the dual system is carried out side by side. Profitability, of course, cannot be ruled out from every business activity that is carried out, including Islamic banking. FDR and ROA are very important financial indicators in bank performance and have a direct impact on the bank's business, including Islamic banks.
Co-Authors Abd Majid, M Shabri Adnan Ahmed Usmani, Sheikh Ahmad Amin Dalimunthe Al-Mahdi Albahi, Muhammad Amini, Salisa Anfa, Sugianto Annisa, Sufiati Arafah, Yenni Arbanur Rasyid Arfan Harahap, Muhammad Arif, Edwin Arifin Fauzi Lubis Asmuni Asmuni Ayu Andini Azhari Akmal Tarigan Azhari Azhari Baehaqi Batubara, Maryam Batubara, Zulfa Khairina Bi Rahmani, Nur Ahmadi Budi Harianto, Budi Cahyadi, Rahmad Chaniago, Alia Chuzaimah Batubara, Chuzaimah Citra Pratiwi Daulay, Suci Desi Ika Dewi, Nurul Aulia Dharma, Budi Dhian Rosalina, Dhian Elida Elfi Barus, Elida Elfi Firdaus, Rayyan Fitrah, Al Tasya Fitri Fitri Kurniawati Gultom, Mitra Sami Hakim Siregar, Lukmanul Hamdani Hamdani Hanif, Hilman Hanum, Fadillah Harahap, Minta Ade Doliana Harahap, Muhammad Ikhsan Harahap, Rahmat Daim Harahap, Raja Sakti Putra Harroni, Jum Harsono, Muhammad Hasibuan, Faisal Umardani Hasibuan, Fauzan Fahmi Hasibuan, Maisyah Khairani Hendra Hendra Hidayat, Ryan Hutagalung, Muhammad Wandisyah R Imahda Khoiri Furqon Imsar Imsar, Imsar Indah Pratiwi Indradewa, Rhian Iskandar Muda Ismail Ismal, Rifky Isnaini Harahap Iwandi, Iwandi IZZAH, NURUL Jamila, Khaidar Rahmaini Juliana Nasution Julita Julita Kamal, Jaidil Kamaruddin Kamaruddin Kausar, Al Khaidir, Widya Khairani br Tambunan, Adila Kusuma, Annisa Ayu Latip, Abd Lestari, Putri Indah Lubis, Fitri Yani Lubis, Muhammad Ershad M. Shabri Abd. Majid Mahyudin Mahyudin Marliyah Marliyah, Marliyah Meutia Dewi, Meutia Muhammad Arif Muhammad Ramadhan Muhammad Ridwan MUHAMMAD RIZAL muhammad Syahbudi, muhammad Muhammad Syukri Albani Nasution Muhammad Umar Maya, Putra Muhammad Yafiz Mutthaqin, M. Satrya Muyasaroh, Nurul Nadia Nadia Nadia Nafil, Herwan Nainggolan, Laila Mardiyah Nasution, Eldzan Izzahara Nasution, Faisal Nasution, Hasbi Andika Nasution, Najlah Kholilah Nawir Yuslem Nawir Yuslem, Nawir Noor, Mohd Novi Purnama Sari Nur, Dara Lutfiah Nura, Ismail Nurhayati Nurhayati Nurhayati, Sucinta Tri Nurjianti, Widya Nurlaila Nurlaila Nurlaila Nurul Jannah Puspita Sari, Dira Putri, Dinda Clarita Wirani Rahma, Tri Inda Fadhila Rahma, Tri Indah Fadhila Rahmani, Nur Ahmadi Bi Ramadhani, Devi Ramadhani, Sri Ramdansyah Fitrah Reza Nurul Ichsan Rifani, Devi Riska, Zunaida Ritonga, Nurul Amelia Pratiwi Rizki, Oktavera Rizky Aditya Sagala, Putri Wulandini Sakti Putra Harahap, Raja Saragih, Hari Setiawan SEGATI, AHDA Shifa, Mutiara Simamora, Siti Anisa Simbolon, Linda Rosalina Siregar, Dhetia Putri Siregar, Tetty Handayani Siti Aisyah Soehardi, Dwi Vita Lestari Soemitra, Yusrizal Sugianto Sugianto Sugiyanto - Sukiman Sukiman Sukma, Novita Riyati Susanti, Widya Susanty, Widya Syahputra, Angga Syawal Harianto, Syawal Tanjung, Intan Sari Tuti Anggraini Wahyu Syarvina Wahyudi, Rizky Widjiantoro, Surya Tegar YENNI SAMRI JULIATI NASUTION, YENNI SAMRI JULIATI Yuda Bakti, I Gede Mahatma Yusrizal Yusrizal Yusrizal Zainal Arifin Zuhrinal M. Nawawi Zulkarnaen Zulkarnaen