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Muhammad Rafli
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Journal : Scientific Journal of Informatics

 1 
Identification of Factors Influencing the Use of QRIS Using TAM and UTAUT 2 Methods Nuswantoro, Setio Ardy; Muhammad Ulfi; Miftahurrizqi; Muhammad Rafli
Scientific Journal of Informatics Vol. 11 No. 2: May 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v11i2.3562

Abstract

Purpose: This research aims to analyze user behavior towards Quick Response Code Indonesian Standard (QRIS) usage, employing the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and Technology Acceptance Model (TAM) methods. Methods: Online surveys were conducted among QRIS users, focusing on factors influencing adoption intention and usage behavior in Indonesian society. Sampling was random, with a sample size determined for a 95% confidence level and 5% margin of error. Data analysis employed Confirmatory Factor Analysis (CFA) for validity and reliability testing, followed by Structural Equation Modeling (SEM) to assess model fit. Result: The research results indicate the validity and reliability of the structural model, with Performance Expectancy significantly impacted by Effort Expectancy. However, Effort Expectancy insignificantly affects Behavioral Intention and Use Behavior, consistent with previous research. But when Effort Expectancy and Performance are used as mediating variables between Perceived Trust and Behavioral Intention, they have a significant impact on this relationship. Social Influence also insignificantly affects Behavioral Intention and Use Behavior. Facilitating Condition, Perceived Trust, Hedonic Motivation, Price Value, and Habit demonstrate significant impacts on Behavioral Intention and Use Behavior, reaffirming prior findings. Some variables also have a big influence on other variables, such as Perceived Trust has major impact to Effort Expectancy, and Habit which has a major impact on Behavioral Intention and Use Behavior as a whole. Additionally, Behavioral Intention significantly affects Use Behavior. Novelty: Effort Expectancy insignificantly affects Behavioral Intention and Use Behavior. However, when Effort Expectancy and Performance are used as mediating variables between Perceived Trust and Behavioral Intention, they have a significant impact on this relationship. Some variables also have a big influence on other variables, such as Perceived Trust has major impact to Effort Expectancy, and Habit which has a major impact on Behavioral Intention and Use Behavior as a whole. This study contributes to understanding QRIS adoption and usage behavior, offering insights for policymakers and practitioners in the digital payment sector.
Co-Authors Abda Abda Adinda Denada Agris Soufri Laila Agustina Arisanty Ahmad Musyarofi Ahmad Rizky Nur Razab4 ahmad zaelani Akasah, Wida Akhmad Ali Mirza Akhmad ‘Izzul ‘Arobi Aldo Saputra Alisya Nurrahmania Alwi Al Agiv Alya Putri Hapsari Andika Syah Putra Anggun Istawala Annisa Mardhatillah Arnidah, Arnidah Aswar Aswar Aura Salsabila Bagus Sumargo Basjir, Mochammad Batahan Renaldi Berto Mulia Wibawa Bulkis Kanata Cahya Nafasya Christian Wiradendi Wolor Dania Siregar Dedy Ansari Harahap Deni Sifa Deny Edy Widodo Devita Maulina Cahyani Dewi Kusumaningsih Dhika Bintang Dwiputra Dian Handayani Edy Soesanto Elliya, Rahma Endah Fajrianti Faroh Ladayya Fauzan Reza Fahlevi Faza Syiham Mu’afa Feris Dzaky Ridwan Nafis Fitri Hidayanti Fristi Riandari Giyanto Giyanto Haifa Ersa Salsabila Hari Pamungkas Hendryawan Cipta Mulia Hengki Tamando Sihotang Heni Agustina HERMAWAN Hesty Widiastuty Ibnu Rizal Mutafaqqih Ilham Agung Sakti Imas Widowati Indiyah, Fariani Hermin Kemal Bakhtiar Rahman1 Lidya Fauziyah Lisna Oktaviani Mahda Rizka F.R Mahda Rizka Faer Rifa’ie Maisarah Masagus Firdaus Maulana Amirul Adha Miftahurrizqi Misbahuddin, Misbahuddin Mochammad Malik Akbar Rohandi Mohamad Yusak Anshori Mu'arif SAM Muhamad Aldi Fadli Muhamad Irpan Maulana Muhammad Abyan Zain Muhammad Fathi Ulumuddin Muhammad Keylan Aullia Muhammad Reza Adiyanto Muhammad Syukur Muhammad Ulfi MULYADI Nabilah Khairunnisa Nadhif Gilang Bhaswara Nadia Luthfiyanti Zahra Najwa Salsabila Agustina Nani Septiana Neng Sri Wardhani Ni Luh Sumo Niluh Sumo Nindy Anggraeni Ni’ma Nuzulan Idznillah Novindri Ryalita Nurpadhillah Junaid Pangestuti, Dewi Perani Rosyani Prianda Saputra Priyagung Hartono Putri Angggun Putri Yolanda Utama Rachma Rizqina Mardhotillah Raflin, Muhammad Rafli Rahmaita Rahmawati Nuriyah Ria Arafiyah Rifqi Andhy Mahardhika Riska Wandini, Riska Rohman Noraziz Roshim Ahmad Musyaffa Safira Azkia Salsa Liza Nabilla Salsabila Azhari Putri4 Satria Fajar Fatoni Seri Hartati Setio Ardy Nuswantoro Shuja Azmi Ismail Siti Rohmah Rohimah Sumarni Sumarni Sutardjo SUYONO Suyono Suyono Tarisa Tarigan Tegar Wirasatya Al Ashar, K Tengku Aisyah Rahmi Zulmi Tri Deviasari Wulan Tri Murdiyanto Usman, Fathurrahman Vera Maya Santi Widyanti Rahayu Wirya Fatih Alif Wirya Fatiha Alif Yandi Ramadhani Yanti Fitria Yulianto Dwi Saputro Yunizar Falevi Yusuf, Havid Zahrah Hashifah Zaitun Qamariah Zakaria, Hadi