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Journal : SEIKO : Journal of Management

 1 
Brand Trust, Brand Image, And Relationship Quality On Brand Loyalty In The Context Of Halal Product Utami, Budi
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.5457

Abstract

The purpose of this research is to evaluate the development of halal food and beverage products. The variables in this study are brand trust, brand image, relationship quality to brand loyalty. The population of this research is all MSME food products and at least halal in Malang City. The sample of this research is 303 halal food and beverage products. This research analysis technique uses SmartPLS. The results of this study indicate that the first hypothesis, brand trust has a positive and significant effect on brand loyalty. The second hypothesis, brand trust has a positive and significant effect on relationship quality. The third hypothesis, brand image has a positive and significant effect on brand loyalty. The fourth hypothesis, brand image has a positive and significant effect on relationship quality. The fifth hypothesis, relationship quality has a positive and significant effect on brand loyalty. The sixth hypothesis, brand trust has a positive and significant effect on brand loyalty mediated by relationship quality. The seventh hypothesis, brand image has a positive and significant effect on brand loyalty mediated by relationship quality. Therefore, it can be concluded that all variables explain the existence of halal regulations as a factor influencing brand trust and brand image can convince customers to maintain good quality relationships and become loyal customers of halal food and beverage products. The limitation of this research is the Malang City area, it is expected to expand the area related to the development of halal product labels in Indonesia.
Co-Authors Adhi, Bilal Wahyu Adimudra, Dyah Ayu Saraswati Agus Wagyana Agustin, Sri Kurniasih Ahmad Fahrudin Ainun Mardiah Ainuzzahroh, Naila Zulfa Ambar Sulistyo Wardhani Anisah Anisah Ashadi Ashadi Ashadi Asri Nugraheni, Febriani Sarwendah Astari, Mardhiyah Ayu Astuti, Enny Diah Ayu Candraningrum, Diah Bakti Mulyani Baso Intang Sappaile, Baso Intang Bayu Antrakusuma, Bayu Bramastia Bramastia, Bramastia Budiharto Budiharto Candraningrum, Diah Ayu Christera Kuswahyu Indira Dandun Widhiantoro Dina Destari Djunaidi, Ahmad Eny Setyaningsih, Eny Fathurahman, Mohamad Fitria Meisarah Gafar Yoedtadi, Muhammad Gunawan, Kadek Dwi Hendratama Gunawan, Kadek Dwi Hendratma Haryono *, Haryono Hening Purnamawati Hernama, R. Hidayat, M. Syamsul Ibrahim, Mozart Malik Ika Yuniwati, Ika Iman Murtono Soenhadji Imron, Erlambang Muhammad Irfan Ardiansyah Isma Aziz Fakhrudin Katrin Katrin Khasanah, Annisa Nur Khoirunnisa, Sindy Krisna Rendi Awalludin Kus Sri Martini Lies Handrijaningsih Lina Mahardiani Martani Martani Mia Aina Mohammad Masykuri Muhammad Nur Hudha Muhammad, Nagib Mujiyani Mujiyani, Mujiyani Mulatsih Mulatsih Murni Ramli Nove, Albertus Hengka Nurma Yunita Indriyanti Nursalsabila, Zamzami Nurul, Lutvia Nuryandari Patria Sukmawati Pattiruhu, Fransisca Jallie Pattiruhu, Hellen Perdana, Endika Permatasari, Eva Prasadityo, Bayu Rizki Prasetyo, Opik Rachman, Hening Triandika Rachman, Reza Saeful Rahayuningtyas, Annisa Cahya Retno Hapsari, Zita Ridhani, Jovita Riezky Maya Probosari Rini, Endah Febri Setiya Rosadi, Santi Dwi Rosyada, Ahyana S. Tiwi Anggraeni S.Pd. M Kes I Ketut Sudiana . Salsabila, Tiara Hasna Sari, Meida Wulan Sariyati, Sariyati Savitri Setyo Utami, Lusia Sembiring, Tamaulina Br. Septi Mariani, Septi Setiana, Hatib Setyanto, Yugih Setyariningsih, Eny Silvita, Silvita Sri Hermawati Sri Murtiasih Sri Sapto Darmawati Sri Yamtinah Suarti, Suarti Subroto, Desty Endrawati Suciati Suciati Suciati Suciati*, Suciati Suhendra, Susi Sulistyo Saputro Supurwoko Sutarjo, Puji SYAMSUL HIDAYAT Tamaulina Br Sembiring Tanghal, Analiza B. Utami Wijayanti Utomo, Ely Sapto Violin, Vivid Waliulu, Yuniar Sakinah Wardani, Putri Kusuma Wariunsora, Marlen Widayatmoko, Widayatmoko Yuli Rohmiyati zulhelman