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All Journal Manajemen Bisnis Kompetensi Ilmiah Manajemen Bisnis Manajemen Krida Wacana Jurnal Farmasi Klinik Indonesia Journal of Consumer Science Jurnal Ilmiah Universitas Batanghari Jambi Satya Widya Journal of Consumer Sciences Syntax Literate: Jurnal Ilmiah Indonesia Pendas : Jurnah Ilmiah Pendidikan Dasar Primanomics : Jurnal Ekonomi & Bisnis GEMA EKONOMI Referensi : Jurnal Ilmu Manajemen dan Akuntansi JURNAL PENA EDUKASI Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) Jurnal Ilmiah Pendidikan Citra Bakti Business Management Journal Program Studi Manajemen Jurnal Manajemen Bisnis dan Kewirausahaan Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial SIASAT Journal Nommensen Journal of Medicine BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Management and Bussines (JOMB) Sekretari & Administrasi (Serasi) Jurnal Ilmu Manajemen Terapan (JIMT) International Journal Of Science, Technology & Management (IJSTM) Jurnal Cahaya Mandalika Journal of Humanities, Social Science, Public Administration and Management (HUSOCPUMENT) Berdikari : Jurnal Ekonomi dan Statistik Indonesia Britain International of Humanities and Social Sciences (BIoHS) Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Al-Buhuts (e-journal) Jurnal Multidisiplin Madani (MUDIMA) Indonesian Journal of Business Analytics (IJBA) Journal Of Human And Education (JAHE) MES Management Journal Journal of Social And Economics Research Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Accounting Management Business and International Research Nomico Maneggio journal of social and economic research Jurnal Ekonomi, Manajemen, Akuntansi Jurnal Ilmiah Pendidikan Citra Bakti KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Soegeng Wahyoedi
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The Effects of Perceived Ease of Use, Security, and Promotion on Trust and Its Implications on Fintech Adoption Nangin, Meryl Astin; Barus, Irma Rasita Gloria; Wahyoedi, Soegeng
Journal of Consumer Sciences Vol. 5 No. 2 (2020): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.5.2.124-138

Abstract

The advancement of mobile devices and their usage has increased the uptake of fintech innovation. These new technologies should provide ease of use and give advantages to their customers. On the other side, mobile application security threats have increased tremendously and have become a great challenge for both users, in this case, as customers, and fintech innovators. Meanwhile, service should be promoted to the customers to establish fintech's brand to society. This research empirically examined the components affecting the expectations of users to adopt fintech. By collecting 100 samples who have already used a couple of brands of Fintech and Sakuku as their payment method, and by utilizing Structural Equation Modeling- Partial Least Square (SEM-PLS) as the technique of analysis, the empirical results definitely confirmed that perceived ease of use (PEOU) and promotion positively and significantly affected the customer trust. Meanwhile, security did not significantly affect trust. The finding also implied that in order to increase the fintech adoption rate, customer trust should be built.
Pembangunan Sumber Daya Manusia Indonesia Di Era Digital: Pembahasan Pada Seminar Oleh Dosen Lintas Perguruan Tinggi Wahyoedi, Soegeng; Apramilda, Riesna; Rais, Rinovian; Kushariyadi; Judijanto, Loso; Amin, Saeful; Syofya, Heppi; Anshori, M. Isa
Journal Of Human And Education (JAHE) Vol. 4 No. 6 (2024): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i6.1709

Abstract

Seminar yang diadakan oleh kolaborasi lintas perguruan tinggi dengan mengangkat tema besar pembangunan sumber daya manusia Indonesia di era digital bertujuan untuk memberikan edukasi dan wawasan pada para peserta tentang bagaimana upaya dan strategi yang perli disiapkan oleh organisasi hari ini dan juga dosen sebagai tenaga pendidikan di perguruan tinggi dalam membangun kapasitas serta kesiapan mental dari peserta didik, agar mereka mampu bersaing dengan sumber daya manusia lainnya di era digital. Topik dari seminar adalah tentang membangun kesiapan manusia Indonesia agar memiliki kualitas dan kompetensi di era digital. Peserta yang mayoritas dosen diharapkan mampu mengambil bagian dan menjadi agen perubahan di institusi nya masing-masing. Dosen memiliki peran dan andil penting dalam mempersiapkan setiap lulusan yang mumpuni dan mampu berkontribusi dalam menghadapi tantangan Indonesia emas. Tidak hanya dosen, namun perguruan tinggi sebagai pilar terakhir dalam proses pendidikan juga diharapkan mampu mengakomodir dan memfasilitasi proses pembentukan kapasitas dari setiap lulusan. Seminar diadakan pada hari Sabtu, 14 September 2024 secara daring melalui aplikasi zoom. Seminar terselenggara atas kerjasama lintas perguruan tinggi di Indonesia. Simpulan dari kegiatan seminar adalah bahwa organisasi hari ini membutuhkan tenaga kerja yang terampil dan mahir dalam menggunakan dan mengoperasikan peralatan digital baik itu untuk tujuan operasional ataupun strategis, sehingga kapasitas dari lulusan harus disiapkan dengan sangat matang oleh setiap tenaga pendidik agar tercipta manusia Indonesia yang punya kualifikasi handal di era digital.
THE EFFECT OF TRUST, PRICE, AND EASE OF TRANSACTION ON BUYING INTEREST AND THEIR IMPLICATIONS ON PURCHASE DECISIONS STUDY PT. INDONESIA MAYBANK FINANCE ONLINE CUSTOMER Sundah, Felix; Tecoalu, Melitina; Wahyoedi, Soegeng
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 1 No. 9 (2022): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v1i9.50

Abstract

This study aims to determine the impact or influence both directly and indirectly on a person's level of trust, the price offered and the ease of transacting with online or online services offered by PT. Maybank Indonesia Finance does it affect a person's buying interest and the implications for making online purchasing decisions. In this study, the methodological approach used was 94 respondents from Online / Online Customers of PT. Maybank Indonesia Finance which has become a customer of PT Maybank Indonesia Finance by using the Company's Digital platform in the acquisition process. Each respondent is given a related questionnaire related to the level of trust and buying interest. The price of buying interest, the ease of buying interest and buying interest have implications for purchasing decisions. The proposed hypothesis is tested, and its predictability is assessed through PLS -SEM. From the test results found findings that explain the direct relationship of price to purchase requests and the indirect relationship between price and influence on buying interest and its implications for purchasing decisions have a significant effect. While trust, ease of transacting directly has no effect on asking to buy and indirectly has no effect on asking to buy and its implications for purchasing decisions, while the direct relationship of buying interest with purchasing decisions has a very strong influence on online customers / Online PT. Maybank Indonesia Finance.
The Effect Of Service Quality And Promotion On Purchase Decisions Mediated By Brand Image (Study On Sales Of Wuling Car In Manado) admin; Tecoalu, Melitina; Wahyoedi, Soegeng
GEMA EKONOMI Vol 11 No 3 (2022): GEMA EKONOMI
Publisher : Fakultas Ekonomi Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/https://doi.org/10.55129/.v12i4.2927

Abstract

This study aims to determine the effect of service quality and promotion on purchasing decisions mediated by brand image (Study on Wuling car sales in Manado). The object of research in this study is the quality of service, promotion and purchase decisions and brand image. The subject is Wuling car consumers in Manado. The population in this study were 260 people and the sample was 72 people. The data collection technique in this study was carried out by questionnaires and literature study, while the data analysis technique used tools from the SmartPLS-SEM (Partial Least Square-Structural Equation Modeling) software. For the results obtained in this study indicate that the effect of service quality on purchasing decisions has a significant influence, for the effect of service quality on brand image has a significant influence. The effect of promotion on purchasing decisions has an insignificant effect. The effect of promotion on brand image has an insignificant effect. The influence of brand image on purchasing decisions has a significant influence. The influence of service quality on purchasing decisions mediated by brand image has a significant influence. For the effect of promotion on purchasing decisions mediated by brand image has an insignificant effect.
Pengaruh Kualitas Pelayanan Dan Citra Merek Terhadap Loyalitas Dimediasi Oleh Kepuasan Pasien Dwiyanti Putri, Rosana; Winoto TJ, Hery; Wahyoedi, Soegeng
GEMA EKONOMI Vol 11 No 4 (2022): GEMA EKONOMI
Publisher : Fakultas Ekonomi Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/https://doi.org/10.55129/.v12i4.2927

Abstract

Pasien yang loyal memiliki peran yang penting dalam meningkatkan kinerja keuangan dan mempertahankan kelangsungan rumah sakit, hal ini yang menjadi alasan utama bagi rumah sakit untuk menarik dan mempertahankan loyalitas pasien. Tujuan dilakukan penelitian ini adalah untuk melihat adanya pengaruh kualitas pelayanan dan citra merek terhadap loyalitas yang dimediasi oleh kepuasan pasien. Penelitian ini menggunakan penelitian kuantitatif dengan jumlah sampel 150 responden. Teknik analisis yang digunakan adalah SMART-PLS. Pada hasil hipotesis pengaruh lansung seperti kualitas pelayanan, citra merek dan kepuasan pasien berpengaruh signifikan terhadap loyalitas pasien. Pada uji hipotesis pengaruh tidak langsung citra merek dan kualitas pelayanan yang dimediasi oleh kepuasam pasien memiliki pengaruh yang signifikan terhadap loyalitas pasien. Dengan hasil tersebut menyarankan rumah sakit untuk menjaga dan meningkatkan komitmen untuk mencapai kepuasan dan loyalitas pasien
UNLEASHING MEDICAL TOURISM IN BANDUNG: OPPORTUNITIES, CHALLENGES, AND STRATEGIC INTERVENTIONS FOR GROWTH Siswanto, David Jefry; Wahyoedi, Soegeng; Saparso, Saparso
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 3 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The global demand for medical tourism is on the rise, and Indonesia is poised to enter this market by leveraging its tourism capabilities. Bandung, the capital of West Java, is identified as a city with significant potential for cultivating this sector. This study seeks to explore, comprehend, and detail the possibilities for, and the actualization of, medical tourism in Bandung, alongside identifying the challenges faced during its implementation. A qualitative, descriptive research methodology has been employed to achieve these objectives. The author found that Bandung City is a city category that has high potential in the development of medical tourism and has the potential to increase the tourism sector that can support the improvement of health services. The development of medical tourism can increase GRDP growth by implementing collaboration between stakeholders based on the penta helix model. The potential of the tourism sector in Bandung City is scattered, such as shopping, culinary and education-based tourism. This can be in line with the growth of health facilities in Bandung City. To maintain the stability of this growth, there needs to be collaboration between stakeholders. Obstacles in the implementation of medical tourism in Bandung City are uneven health facilities and human resources, lack of international language usage and lack of publicity and promotion. Suggestions for the potential and application of medical tourism in Bandung City are the development of tourism infrastructure and facilities in the form of accessibility and amenity of tourist attractions and health facilities that support medical tourism programs need to be improved.
THE EFFECT OF JOB MOTIVATION AND JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE WITH JOB INSECURITY MEDIATION (Case Study on Credit Marketing Officer of PT. Maybank Indonesia Finance) Chandra Prasetya, Andrian; Desy Purnama, Eka; Wahyoedi, Soegeng
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 4 (2022): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i4.363

Abstract

This study aims to determine the effect of work motivation and job satisfaction and organizational commitment on employee performance mediated by job insecurity, this research was conducted at PT. Maybank Indonesia Finance, with the research subject namely Credit Marketing Officer. Total population as many as 233 people, with a sample taken 70 respondents. This study used descriptive and verification methods and data collection techniques used questionnaires and literature studies, as well as for data analysis techniques in this study using SmartPLS-SEM (Partial Least Square-Structural Equation Modeling) software, with the aim of testing and analyzing data. . The results obtained in this study indicate that there is a significant influence on work motivation on performance. That there is no significant effect on job satisfaction on performance. That there is no significant effect on organizational commitment to performance. That there is no significant effect on work motivation on Job Insecurity. That there is a significant influence on job satisfaction on Job Insecurity. That there is a significant influence on organizational commitment to Job Insecurity. That there is no significant effect on Job Insecurity on performance. That Job Insecurity does not mediate work motivation on performance. That Job Insecurity does not mediate job satisfaction on performance. That Job Insecurity does not mediate organizational commitment to performance.
PILOT DECISIONS ARE THE RESULT OF MANAGEMENT DETERMINING FLIGHT SAFETY I Gusti Bagus Mahendra Putra; Hery Winoto Tj; Soegeng Wahyoedi
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 4 (2023): July
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i4.1003

Abstract

Aviation safety is the ultimate goal of aviation in both civil and military in several accident reports and data from the aviation safety directorate of the Indonesian Army Aviation Center (Puspenerbad) human factors rank first cause of accidents as much as 74%. The purpose of this study is to determine the magnitude of the influence Flight Experience and Flight Proficiency against pilots decision making which has implications for aviation safety. The method in this study used quantitative descriptive analysis, with 99 respondents. Data collection is carried out by distributing questionnaires Google Forms and analyzed with the app SmartPLS 4.0. The conclusions obtained in this study put Flight Experience and Flight Proficiency does not affect flight safety if not mediated by the pilot decision making and flight safety is affected by pilots decision making.
PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERDAHAP LOYALITAS PASIEN BPJS DIMEDIASI OLEH KEPUASAN PASIEN PADA KLINIK MUTIARA GADING MEDIKA BEKASI Tania Larasati; Hery Winoto Tj; Soegeng Wahyoedi
Journal of Social and Economics Research Vol 5 No 2 (2023): JSER, December 2023
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v5i2.281

Abstract

Meningkatnya jumlah pasien di Klinik Mutiara Gading Medika Bekasi sejak akhir tahun 2019 – 2021 yang didominasi oleh pasien BPJS Kesehatan mendorong pengelola untuk menjaga kualitas pelayanan kesehatan yang diberikan rumah sakit. Tujuan dari penelitian ini adalah untuk melihat hubungan dan pengaruh langsung dan tidak langsung kualitas pelayanan dan penanganan keluhan terhadap loyalitas yang dimediasi oleh kepuasan pasien menggunakan BPJS Kesehatan. Penelitian ini dilakukan pada pasien pengguna BPJS Kesehatan yang berobat di klinik dengan jumlah sampel sebanyak 116 responden. Pengolahan data pada penelitian ini menggunakan Software Smart-PLS SEM (Partial Least Square - Structural Equation Modeling). PLS mempunyai kemampuan dalam menjelaskan hubungan antar variabel dan kemampuan melakukan analisis dalam satu kali pengujian. Uji validitas (Validitas Konvergen dan Validitas Diskriminan) dan uji reliabilitas (Cronbach’s Alpha dan Composite Reliability) dilakukan dengan hasil uji keduanya valid dan reliabel. Pada hasil uji hipotesis, pengaruh langsung seperti kualitas pelayanan dan penanganan pengaduan mempunyai hubungan yang lebih signifikan terhadap kepuasan pasien, hanya saja kepuasan pasien dan penanganan pengaduan terhadap loyalitas tidak mempunyai hubungan yang signifikan. Dalam uji hipotesis, pengaruh tidak langsung kualitas pelayanan dan penanganan keluhan terhadap loyalitas yang dimediasi kepuasan pasien mempunyai hubungan yang tidak signifikan. Dengan hasil tersebut, kami menyarankan untuk pengembangan kinerja rumah sakit sebaiknya lebih.
ANALISIS KUALITAS PRODUK, PELAYANAN DAN CITRA MEREK TERHADAP LOYALITAS YANG DI MEDIASI OLEH KEPUASAN PELANGGAN PADA KLINIK ERHA JAKARTA SELATAN Rini Putri Utami; Saparso, Saparso; Soegeng Wahyoedi
Journal of Social and Economics Research Vol 5 No 2 (2023): JSER, December 2023
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v5i2.305

Abstract

Penelitian ini bertujuan untuk menganalisa faktor yang dapat mempengaruhi loyalitas pelanggan. Variabel yang digunakan dalam penelitian ini adalah kualitas produk, kualitas pelayanan dan citra merek sebagai variabel independent, kepuasan pelanggan sebagai variabel mediasi dan loyalitas pelanggan sebagai variabel dependent. Metode yang digunakan alah dengan menyebarkan kuesioner kepada pelanggan klinik ERHA di Jakarta Selatan. Hasil penelitian yang telah dilakukan, menunjukkan bahwa (1) terdapat pengaruh yang signifikan antara kualitas produk terhadap loyalitas pelanggan, (2) kualitas pelayanan terhadap loyalitas pelanggan, dan (3) citra merek terhadap loyalitas pelanggan. Selain itu, ditemukan juga (4) terdapat pengaruh antara kualitas produk terhadap loyalitas pelanggan, (5) kualitas pelayanan terhadap loyalitas pelanggan, dan (6) citra merek terhadap kepuasan pelanggan. Secara tidak langsung, (7) kualitas produk mempengaruhi loyalitas pelanggan melalui peran kepuasan pelanggan. (8) Kualitas pelayanan juga mempengaruhi loyalitas pelanggan melalui peran kepuasan pelanggan. Terakhir adalah (9) citra merek yang mempengaruhi loyalitas pelanggan melalui peran kepuasan pelanggan.
Co-Authors ., Infrianto Abu Muna Almaududi Ausat Aditya Wardhana admin Alim Salipin Amiruddin Amiruddin Andry Annie Tiofany Aris Harsono Astrid, Mariana Aurora Oktabella Andini Bambang Siswanto Bernard T. Widjaja Budi Sulistiyo Nugroho Catherine Yusine Surbakti Chandra Prasetya, Andrian Chandra, Ruvianti Dasep Supriatna Desy Purnama, Eka Dety Mulyanti Dwi Indah Kartika Dwiyanti Putri, Rosana Edward Kustiawan Edwind Kustiawan Erwah Kurniawan Eva Oktavia, Eva Evelyn Maurencia Faisal Abubakar Fanny Fanny Felisia NG Ferdy Halim Fushen, Fushen Ginting, Imbri Fernando Guntur Novizal Handy Winata Haryono, Budi Hendy Tannady Heppi Syofya, Heppi Heri Winoto Tj Herry Ruslim Hery Winoto TJ Hizbul Khootimah Azzaakiyyah Hutapea , Watul Salim I Gusti Bagus Mahendra Putra Ika Yanni Hadi Ilham Arief Infrianto . Irfan Saputra Iskandar Irma Rasita Gloria Barus Jimmy Yosal Judijanto, Loso Kurnianingsih, Mirra Kushariyadi Letelay, Santi Erlanda Magdalena Lionarto Lionarto Lizardo, Jimmy Maduma Sormin Maitri, Viola Ratana Mansula, Belynda Martiman Suazisiwa Sarumaha Melitina Tecoalu Melitina Tecoalu Miharja, Wendy Miki Effendi Nangin, Meryl Astin Noviati Noviati Octoviany, Christine Oktariansyah P.M. Budi Haryono Perdana Putera Pieter Andre Pramono, Dwi Murwani W. Pristiwanto Bani Pujiastuti, Mena Putra, Sedayu Syah Rais, Rinovian Raymond Reni Oktavina Reza Febrianty Ariatama Ria Saraswati Ricky Hertanu Ricky Yamintara Riesna Apramilda Rini Putri Utami Rudi Faradin Saeful Amin, Saeful Sajuli Andreas Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Saparso Sarah Prasasti Satriyani, Febrianti Yuli Silaban, Budi Partogi Sisilia Sudargo Siska Siswanto, David Jefry Suherlan Suherlan, Suherlan Sundah, Felix Syamsu Rijal Syeh Assery Takim Andriono Tania Larasati Tanti Sugiharti Tanuraharjo, Hans Harischandra Tarumingkeng, Rudy C Tonibun Tonibun Veronica Norman Adinda Maha Victorya, Jonathan Vito Filbert Jayalie, Vito Filbert Wani Devita Gunardi Wani Devita Gunardi Winoto, Hery Yayan Yayan Yohana, Elesia Santa Yudianto Achamad