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Journal : international journal of community service learning

PENINGKATAN PEMAHAMAN DAN PENGIMPLEMENTASIAN WISATA ISLAMI BAGI PELAKU WISATA DI KOTA PADANG Wardi, Yunia; Abror, Abror; Trinanda, Okki Tri
International Journal of Community Service Learning Vol 1, No 3 (2017): November 2017
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (86.941 KB) | DOI: 10.23887/ijcsl.v1i3.12670

Abstract

Islamic tourism is considered to have a very good prospect in the development of tourism in Indonesia, especially in the city of Padang. This assessment came about because of the culture of the people in the Islamic city of Padang. But despite the huge potential, there are still some problems related to the service. Whereas the implementation of good Islamic tourism is with the integration of various aspects of tourism services that exist. That is starting from the promotion of tourism, tourism service itself until the tourists are back again to their respective regions. Based on the background of the importance of Islamic tourism services in the tourist areas above, the activities of community service in the form of Islamic tourism service training is implemented, to provide insight into aspects of excellent service to tourists who make the tourist area more attractive and satisfying . As for the object of community service activities is the actors of tourism that deal directly with the tourists who come to the city of Padang. Namely the managers of travel bureaus, hotels, guides, guides, taxi drivers, and other parties. With the implementation of this activity, tourism actors have a good understanding of the concept and importance of Islamic Tourism, so they can integrate various tourist services to create a good Islamic tourism experience for tourists.
SERVICE EXCELLENT RUMAH MAKAN PADANG DALAM PERSPEKTIF WISATA ISLAMI Wardi, Yunia; Abror, Abror; Trinanda, Okki
International Journal of Community Service Learning Vol 3, No 3 (2019): August 2019
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (422.071 KB) | DOI: 10.23887/ijcsl.v3i3.15916

Abstract

Padang Restaurant is one of the ethnic restaurants in Indonesia from Minangkabau. The existence and "brand" of Padang Restaurant has been very well known in the territory of Indonesia and even in several neighboring countries such as Australia, Singapore, Malaysia and other countries. Padang cuisine, with its taste and variety, is currently in great demand by the wider community. Unlike the canteen, cafe or restaurant, where visitors are given a menu and order the desired food, at the Padang restaurant, when visitors sit, they will be served a whole selection of side dishes available with small plates. After serving then the customer just takes what he wants from the dish table. The problem that can then arise is the food that has been served, but not eaten by visitors. The food will be brought back and served to another table. Not infrequently the food that is still on the visitor's table is pulled back to serve at another table. In addition, food storage is also done in an open place so that visitors can come. These things will certainly bring cleanliness problems. For visitors who are very concerned about cleanliness, of course they will feel uncomfortable seeing the food that has been served at another table and then served on the table. Or see the food served brought from an open place. Service Excellence at the restaurant not only increases the company's profit but can also improve the image of the restaurant. When guests or consumers are satisfied with the service in their restaurant they will promote their satisfaction in the restaurant. Service Excellence is service to consumers to improve service in a company. Service Excellence in Restaurants is a service to consumers to provide satisfaction in the form of excellent service to the restaurant products. Excellent service is very important not only to get big profits but this service must be fulfilled by every company. To provide Service Excellence in the right restaurant, every employee must get training or training so that they are truly able to work well and professionally. A restaurant employee must be able to provide services to consumers whoever they are. Not only employees who are in front but all members of the company must also be able to provide the best service.
PENINGKATAN PEMAHAMAN DAN PENGIMPLEMENTASIAN WISATA ISLAMI BAGI PELAKU WISATA DI KOTA PADANG Wardi, Yunia; Abror, Abror; Trinanda, Okki Tri
International Journal of Community Service Learning Vol. 1 No. 3 (2017): November 2017
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (86.941 KB) | DOI: 10.23887/ijcsl.v1i3.12670

Abstract

Islamic tourism is considered to have a very good prospect in the development of tourism in Indonesia, especially in the city of Padang. This assessment came about because of the culture of the people in the Islamic city of Padang. But despite the huge potential, there are still some problems related to the service. Whereas the implementation of good Islamic tourism is with the integration of various aspects of tourism services that exist. That is starting from the promotion of tourism, tourism service itself until the tourists are back again to their respective regions. Based on the background of the importance of Islamic tourism services in the tourist areas above, the activities of community service in the form of Islamic tourism service training is implemented, to provide insight into aspects of excellent service to tourists who make the tourist area more attractive and satisfying . As for the object of community service activities is the actors of tourism that deal directly with the tourists who come to the city of Padang. Namely the managers of travel bureaus, hotels, guides, guides, taxi drivers, and other parties. With the implementation of this activity, tourism actors have a good understanding of the concept and importance of Islamic Tourism, so they can integrate various tourist services to create a good Islamic tourism experience for tourists.
SERVICE EXCELLENT RUMAH MAKAN PADANG DALAM PERSPEKTIF WISATA ISLAMI Wardi, Yunia; Abror, Abror; Trinanda, Okki
International Journal of Community Service Learning Vol. 3 No. 3 (2019): August 2019
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (422.071 KB) | DOI: 10.23887/ijcsl.v3i3.15916

Abstract

Padang Restaurant is one of the ethnic restaurants in Indonesia from Minangkabau. The existence and "brand" of Padang Restaurant has been very well known in the territory of Indonesia and even in several neighboring countries such as Australia, Singapore, Malaysia and other countries. Padang cuisine, with its taste and variety, is currently in great demand by the wider community. Unlike the canteen, cafe or restaurant, where visitors are given a menu and order the desired food, at the Padang restaurant, when visitors sit, they will be served a whole selection of side dishes available with small plates. After serving then the customer just takes what he wants from the dish table. The problem that can then arise is the food that has been served, but not eaten by visitors. The food will be brought back and served to another table. Not infrequently the food that is still on the visitor's table is pulled back to serve at another table. In addition, food storage is also done in an open place so that visitors can come. These things will certainly bring cleanliness problems. For visitors who are very concerned about cleanliness, of course they will feel uncomfortable seeing the food that has been served at another table and then served on the table. Or see the food served brought from an open place. Service Excellence at the restaurant not only increases the company's profit but can also improve the image of the restaurant. When guests or consumers are satisfied with the service in their restaurant they will promote their satisfaction in the restaurant. Service Excellence is service to consumers to improve service in a company. Service Excellence in Restaurants is a service to consumers to provide satisfaction in the form of excellent service to the restaurant products. Excellent service is very important not only to get big profits but this service must be fulfilled by every company. To provide Service Excellence in the right restaurant, every employee must get training or training so that they are truly able to work well and professionally. A restaurant employee must be able to provide services to consumers whoever they are. Not only employees who are in front but all members of the company must also be able to provide the best service.
Co-Authors , Hendrik Heri Sandi A. Abror Abdullah, Nor Liza Abror Abror Abror Abror Abror Afando Ekardo Afriansyah, Femra Ahmadi, Haris Aidil Adha Amallia, Chairun Ameliasari Bartenputri Andariyani, Ira Meike Anggia Ayu Lestari Anggy Qurnia Raafi Hasibuan Arianti Anaya Ariza Putri Aulia Putri, Anjely Aurelifa Annisa Friolinda Bartenputri, Ameliasari Benni Aziz Benni Aziz, Benni Chichi Andriani Dewi Anggraini Diah Permata Dina Mustaqin Dina Patrisia Diza Rahmah Pratiwi Dwita, Vidyarini Ekardo, Afando elida elida Elida Gultom Engla Desnim Silvia Enni Sari Siregar Eric Kurniawan M Ernawati Ernawati Erni Masdupi Erni Masdupi Fachri Afif Fadilla Yessa Fajar Fauzi Fauzi Firmanjaya Saputra, Anggi Fitra Mulya Hafid Gisen Parastra Hamdi Nur Hasdi Aimon Hasibuan, Anggy Qurnia Ra’afi Hendri, Naldi Hendrik Heri Sandi Hendrik Heri Sandi Husna, Nailal Husnil Khatimah Idris Idris Irsan, Tri Annisa Juita, Popy Citra Khadijah Nurani Lasri, Widia Marlius, Doni Marwan Marwan Marwan Marwan Melli, Melli Mesta, Hendri Andi Mohammad Abdilla Mulfag, Febby Chika Putri Muskinta Muskinta Muskinta Naldi Hendri Nameto, Melati Putri Nazarwin Nazarwin Nazarwin Nazarwin Nazarwin Nofriansyah, Nofriansyah Nofrizal Nofrizal Novia Novia Nurani, Khadijah Nurannisa, Nurannisa Okki Trinanda Perengki Susanto Putra, Ridho Sunella Rahmanda, Hadi Rahmayeni, Ilda Rahmi, Syarifa Ramadhan, M. Rohim Retnaningtyas Susanti Ridho Al Fikri, Muhammad Riki Wanda Putra Riki Wanda Putra Rino Rino Rino Rino Rino Rino Rino Rusdi, Rino Risdayani Risdayani Robby Prayudha Sandi Heri Sandi, Hendrik Heri Sepdianus, Endang Sianturi, Suretno Samuel Silvia Yetti Sintya, Rani Suhira Sulastri - Sulastri Sulastri Sulastri Susanti, Ratnaningtyas Susi Evanita Susi Evanita Syafni Yelvi Siska Syamsul Amar Tasnidar Tasnidar Teh Nurul Afiza Abdul Jalil Thaib, Ilham Trinanda, Okki Trinanda, Okki Tri Ulantari, Nadilla Vidya Rini Dwita Rini Dwita Vidyarini Dwita Vidyarini Dwita Wanda Putra, Riki Wardiman, Jery Weldera Purnama Welly Yulianti Wulandari - Wulandari Yafi, Muhammad Agra Yani Siregar, Tika Rahma Yasril Yunus Yose Andri Youmil Abrian Yuki Fitria Yulianti, Welly Yunita Engriani Zul Fahmi Zul Fahmi Zulvia, Dewi