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SUSAN FEBRIANTINA, SUSAN
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Determinan Stress Kerja Dalam Organisasi: Kajian Literatur Sistematis Febriantina, Susan; Fathin, Anisyah; Rahma, Muthya; Lestari, Nara Yunita; Nurwati, Utami
Character Jurnal Penelitian Psikologi Vol. 12 No. 01 (2025): Character Jurnal Penelitian Psikologi
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/cjpp.v12n01.p89-102

Abstract

Stres kerja merupakan permasalahan signifikan dalam dunia organisasi yang berdampak pada kesejahteraan individu dan efektivitas organisasi secara keseluruhan. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor pemicu stres dalam lingkungan kerja, memahami dampaknya terhadap kinerja, serta mengevaluasi strategi penanganan stres yang efektif. Penelitian dilakukan dengan metode kajian literatur sistematis menggunakan pendekatan kualitatif, dengan menelusuri 31 artikel melalui Google Scholar yang kemudian diseleksi menjadi 15 artikel berdasarkan kualitas metodologi dan relevansi. Analisis tematik digunakan untuk mengkaji penyebab stres seperti beban kerja berlebihan, konflik peran, hubungan interpersonal yang buruk, perubahan teknologi, serta gaya kepemimpinan yang otoriter. Hasil kajian menunjukkan bahwa stres berdampak negatif terhadap kesehatan fisik dan mental, menurunkan motivasi serta produktivitas kerja, namun jika dikelola dengan baik juga dapat menjadi pendorong positif. Strategi penanganan yang diidentifikasi meliputi intervensi individu, seperti teknik relaksasi dan manajemen waktu, serta intervensi organisasi, seperti pelatihan manajemen stres, perbaikan komunikasi internal, dan penciptaan lingkungan kerja yang inklusif. Penelitian ini menyimpulkan bahwa pemahaman mendalam mengenai determinan stres kerja dan pendekatan penanganannya sangat penting untuk menciptakan lingkungan kerja yang sehat dan produktif, serta meningkatkan kesejahteraan dan kinerja karyawan. Abstract Work-related stress is a significant issue in organizational settings, affecting both individual well-being and overall organizational effectiveness. This study aims to identify the determinants of workplace stress, examine its impact on performance, and evaluate effective stress management strategies. Employing a qualitative systematic literature review method, 31 articles were initially retrieved through Google Scholar and refined to 15 based on methodological quality and relevance. A thematic analysis revealed key stressors including excessive workload, role conflict, poor interpersonal relationships, technological changes, and authoritarian leadership styles. The findings indicate that stress negatively affects physical and mental health, reduces motivation, and decreases work productivity. However, when properly managed, stress can also act as a positive driving force. Effective coping strategies include individual interventions such as relaxation techniques and time management, as well as organizational measures like stress management training, improved internal communication, and the development of inclusive work environments. This study concludes that a comprehensive understanding of the determinants of work stress and the implementation of appropriate coping strategies are essential to fostering a healthy and productive workplace, enhancing both employee well-being and organizational performance.
Co-Authors Aditya Pratama Agus Wibowo Ahmad, Daffa Syuja Albana, Muhammad Ajib Amelia, Dlya Amniah, Hania Andari Andari, Andari Anggraeni, Syeila Puspita Arthamevia, Athirah Delfi Awaluddin Tjalla Ayyun, Dinda Ramadhani Qurrota Azalia, Farah Cantika Azhari, Muhammad Badrani Bayu Suhendry Bilqiis, Allysya Lailla Caniago, Tarida Alfiah Christian Wiradendi Wolor Corry Yohana Danisworo, Herdina Darma Rika Swaramarinda, Darma Rika Della Rulita Nurfaizana Despinur Dara Destria Kurnianti Dewi Nurmalasari, Dewi Dewi Susita Dewi, Indah Karisma Dianta A, Karuniana Ervina Maulida Fadillah, Nadya Fadli, Ghifari Aminudin Fajri, Afina Kurnia Fathin, Anisyah Fauzan, Alfa Fauzia, Marcellia Febianti, Anna Febriyanti, Ayunda Ferry Setyadi Atmadja Fidhyallah, Nadya Fadillah Firjatullah, Jodie Fujianti, Aini H Herlitah, H Hania Aminah, Hania HENRY ERYANTO, HENRY Herliana, Mavalda Herlitah Herlitah Herlitah, Herlitah Hery Widijanto Husnul Khatimah Ika Febrilia Karyaningsih, Rr Ponco Dewi Kasvi, Mentari Dwi Lathiefah Rabbaniyah Lestari, Nara Yunita Maharani, Nadya Riska Maharrizki, Alif Malikhah, Anindya Salsabila Malzara, Vidia Ratu Balqis Mardi Marsellisa Nindito, Marsellisa Marsofiyati Marsofiyati Mayang Riyantie, Mayang Muhammad Ikhwan Mulalinda, Ananda Yosefa Nauli Mundiharno Nada, Shafwatun Nafiudin Nurhaliza, Sylvania Arsa Nurizqi, Gina Aulia Nurwati, Utami Nuryetty Zain, Nuryetty Oktobisono, Anggriawan Osly Usman Palupi, Amanda Praditia, Ariya Priskilla, Vanesha Purwana E.S., Dedi Putri, Hana Kamila Putri, Juliana Amanda Putri, Zahra Heidi Qotrunnada, Qotrunnada Rachmadania, Riski Firdausi Rahma, Meita Anisya Rahma, Muthya Rahmi Ramadhanti, Fenty Rizki Firdausi Rachma Dania Roni Faslah Salsabila, Aisya Fajri Sanjaya, Brata Saparuddin Sari, Devina Dyah Puspita Sasmi, Aji Ahmadi Setiawan, Ryan Pradipta Sholikhah Siti Nurjanah Sri Indah Nikensari Sri Zulaihati, Sri Sulastri, Tita Sulistyowati, Yuyun Suparman, Ady Fahril Suparno Suparno Suprayogi, Wahyu Suwatno Suwatno Umi Widyastuti Uswatun Hasanah Utari, Eka Dewi Violeta, Chendry Arshilya Isyan Zakaria, Adam