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All Journal Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Al Tijarah JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Mitra Manajemen EKONOMIS : Journal of Economics and Business J-MAS (Jurnal Manajemen dan Sains) Journal of Educational Research and Evaluation International Journal of Social Science and Business Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Aptisi Transactions on Technopreneurship (ATT) SULTANIST: Jurnal Manajemen dan Keuangan Maker: Jurnal Manajemen EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Journal of Social Science Jurnal Inovasi Penelitian Jurnal Ilmiah Satyagraha Jurnal Pengabdian Nasional (JPN) Indonesia Buletin Poltanesa International Journal of Business, Law, and Education Jurnal Pengabdian kepada Masyarakat International Journal of Social Science International Journal of Community Service International Journal of Educational Review, Law And Social Sciences (IJERLAS) Bulletin of Science Education International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Buletin Abdi Masyarakat (BAM) Journal of Governance Risk Management Compliance and Sustainability Room of Civil Society Development Innovative: Journal Of Social Science Research Journal of Social Science TGO Journal of Community Development Jurnal Pengabdian Nasional (JPN) Indonesia International Journal of Economics, Business and Innovation Research Asian Journal of Management, Entrepreneurship and Social Science Jurnal Pengabdian Nusantara Jurnal Pendidikan Progresif Room of Civil Social Development
Marto Silalahi
Sekolah Tinggi Ilmu Ekonomi Sultan Agung
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Journal : TGO Journal of Community Development

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Developing Recruitment, Training, and Retention Systems in a Culinary MSME: Evidence from Lynn’s Kitchen Silalahi, Marto; Efendi, Efendi; Butarbutar, Marisi; Chandra, Erbin; Sinaga, Onita Sari; Julyanthry, Julyanthry; Candra, Vivi
TGO Journal of Community Development Vol. 4 No. 1 (2026): January - June
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v4i1.359

Abstract

This article reports a community service program that developed an integrated human resource management (HRM) system for a growing culinary MSME, Lynn’s Kitchen. The program addressed typical HR problems in small food businesses, such as informal recruitment, unplanned training, high employee turnover, and low job satisfaction. Over a two-week intensive intervention, the team implemented a structured approach that combined pre-surveys, competency-based recruitment workshops, a five-module staff training program, and a basic employee retention scheme. The intervention resulted in a formal recruitment system with clear job descriptions and competency-based selection steps, a training curriculum that substantially strengthened employees’ knowledge and practical skills, and revised compensation, career path, and engagement practices that improved job satisfaction and reduced projected turnover. At the business level, the integrated HRM system contributed to higher employee productivity, better operational efficiency, and improved customer evaluations. The findings indicate that investing in systematic recruitment, training, and retention practices is a strategic choice for culinary MSMEs that seek to enhance both their human capital and business sustainability.
Co-Authors Abdurohim Abdurohim Abdurohim Abdurohim Abdurohim Abdurohim, Abdurohim Acai Sudirman Ambarita, Marthin H. Amon Charles Sitorus Andri Zainal Annisa Hamzah Annisa Hamzah Arshandy, Eliza Arvita Netty Sihaloho Baxtishodovich, Sobirov Bobur Benny Simatupang Berwinto, Berwinto Bima Sujendra Butarbutar, Marisi Butarbutar, Novita Calen Candra, Vivi Charles Hadi Parmian Sihotang Chusnu Syarifa Diah Kusuma Darwin Lie Daulay, Dina Agustin Debi Eka Putri Dermawan Perangin Angin Dermawan Perangin Angin Desi Susanti Dharma, Edy Dheri Febiyani Lestari Dina Agustin Daulay Edy Dharma Efendi Efendi Efendi Efendi Efendi Efendi Efendi, Efendi Effendi Elly Romy Elly Susanti Endang Fatmawati Enita Sarumpaet Erbin Chandra Ernest Grace Eva Imelda Sihombing F Silaen, Musa Galumbang Hutagalung Geni Nurfadilah Hadikusumo, Reina A. Handayani, Kristin Hendrick Sasimtan Putra Herman Hutabarat, Esra Delima Injen Pardamean Butarbutar Ira Modifa Isyana Rahayu Isyana Rahayu, Isyana Jasman Purba Jayawarsa, A.A. Ketut Jhonson A Marbun Jhonson Marbun Juan Anastasia Putri Judijanto, Loso Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry Julyanthry, Julyanthry Julyantri, Julyantri Kevin Indajang Lili Suryati Liper Siregar Liper Siregar Lusman Siagian M. Yogi Riyantama Isjoni Mamadiyarov, Zokir Manik, Vercelly Hot Taruli Manogihontua Gultom Mariani Mariani Marihot Manullang Marthin Hutler Ambarita Martin Yehezkiel Sianipar Musa Fernando Silaen Mustafa Ginting Nahot Tua Parlindungan Sihaloho Nana Triapnita Nainggolan Nazaruddin Malik Nizar, Nurul Nkrumah, Ivy Kesewaa Normalina Saragih Nurfadilah, Geni Onita Sari Sinaga Onita Sari Sinaga Parlin Dony Sipayung Pawer Darasa Panjaitan Ramadhan Syahputra Ridwin Purba Ringkop Situmeang Robert Tua Siregar Romy, Elly Santy Nururly Sarintan E Damanik Sarmida Lona Gultom Sherly sherly sherly Siahaan, Yansen Silitonga, Sarah Priscilla Simamora, Solavide SIMANJUNTAK, MARKUS DODDY Simatupang, Sudung Simatupang, Sudung Sinaga, Onita Sari Siregar, Calvyn Sepanya Siregar, Liper Sisca Sisca Sisca Sisca Sisca Sisca, Sisca Sofiyan Sri Harini Sudung Simatupang Sudung Simatupang Sudung Simatupang Sudung Simatupang Sudung Simatupang Sudung Simatupang Supitriyani, Supitriyani Swendy Barus Tukiyo Tukiyo Tungkup, Miranda Kristin Lumban Vivi Candra Vivi Candra Yanti Kristina Sinaga Yerisma Welly Yosi Anindhita Molek Manalu