Claim Missing Document
Check
Articles

THE INFLUENCE OF DISCIPLINE, MOTIVATION AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE THROUGH CAREER DEVELOPMENT OF EMPLOYEES IN THE TECHNICAL IMPLEMENTATION UNIT OF THE MINISTRY OF EDUCATION, CULTURE, RESEARCH AND TECHNOLOGY, RIAU ISLANDS PROVINCE Ardiyansyah; Indrayani; Muammar Khaddafi; Chablullah Wibisono; Muhammad Gita Indrawan
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 3 No. 3 (2023): October (October-December)
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v3i3.1266

Abstract

The research aims to determine the influence of discipline, motivation and work environment on employee performance through career development for employees of the Technical Implementation Unit of the Ministry of Education, Culture, Research and Technology, Riau Islands Province. This research was conducted to test the proposed hypothesis using research methods that have been designed according to the variables to be studied in order to obtain accurate results. This type of research is quantitative descriptive. The types and sources of data used in this research are primary and secondary research. Data analysis techniques in research use two statistical approaches, namely descriptive statistics and inferential statistics. The results of this research show that work discipline has a positive and insignificant effect on employee career development, work motivation has a positive and significant effect on employee career development, the work environment has a positive and significant effect on employee career development, work discipline has a positive and significant effect on employee performance, work motivation positive and significant effect on employee performance, work environment has a negative and insignificant effect on employee performance, career development has a positive and significant effect on employee performance, work discipline has an indirect and insignificant positive effect on employee performance, motivation has an indirect and positive effect significantly on employee performance through career development, the work environment has an indirect and significant positive effect on employee performance through career development.
The influence of regulation, planning and controlling on financial management performance through competence as an intervening variable in Regional Apparatus Organizations in the district of Karimun Sari, Pri Handani Bayu; Rumengan, Angelina E.; Indrawan, Mohamad Gita
Global Academy of Business Studies Vol. 2 No. 1 (2025): July
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gabs.v2i1.3587

Abstract

Purpose: This study aims to provide empirical evidence of the effects of regulation, planning, and control on financial management performance, with competency serving as a mediator. Research Methodology: The population of this study was 122 Financial Management Employees in the OPD Mandatory Basic Services of Karimun Regency, and all population elements were used as respondents using the census sampling technique. The data analysis method used was SEM-PLS with Smart-PLS software version 3.0. Results: Regulation and control had a positive but insignificant impact on financial management performance, whereas they significantly affected competence. Planning positively and significantly influenced both financial management performance and financial competence. Competence mediated the effect of planning on performance but did not mediate the impact of regulation and control. Conclusions: Although regulation and control positively influence competence, they do not directly affect financial management performance. Planning significantly enhances both performance and competence, with competence mediating the impact of planning. Limitations: The study is limited to the financial management employees of Karimun Regency; therefore, its findings may not be generalizable to other regions. Second, the study utilized cross-sectional data, which restricts causal inferences. Contribution: This study deepens the understanding of how regulation, planning, and control impact financial management performance and highlights the mediating role of competence in government organizations’ financial management performance.
PEMBUATAN MEDIA DIGITAL PEMASARAN BERBASIS KECERDASAN BUATAN (AI) DAN MANAJEMEN PRODUKSI PADA UMKM PENGRAJIN MAKANAN DI KOTA BATAM Raymond; Indrawan, Mohamad Gita; Putri, Anggia Dasa
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 2 (2025): 2025 Desember
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i2.579

Abstract

UMKM Cemiluch sebagai pengrajin makanan ringan di Kota Batam menghadapi berbagai permasalahan dalam manajemen produksinya, Salah satu permasalahan utama adalah keterbatasan dalam perencanaan dan pengendalian produksi dan permasalahan dalam pemanfaatan kecerdasan buatan (AI) untuk pembuatan media digital pemasaran untuk itu kegiatan PKM akan memberikan solusi atas permasalahan yang dihadapi oleh mitra UMKM cemiluch berupa Penberian pelatihan dalam Perencanaan dalam pengendalian kegiatan produksi serta memberikan bantuan alat pendukung produsi berupa alat pemotong otomatis. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam efisiensi proses produksi, yang berdampak pada kualitas dan kapasitas produk, serta peningkatan kemampuan mitra dalam memanfaatkan teknologi digital dan AI untuk pemasaran. Dengan demikian, dapat disimpulkan kegiatan ini berhasil meningkatkan level keberdayaan mitra dari usaha yang masih manual dan tradisional menjadi usaha yang lebih modern, adaptif terhadap teknologi, serta memiliki daya saing yang lebih tinggi di pasar.
CROSS-BORDER YOUTH INNOVATION: BUILDING SUSTAINABLE SKILLS IN CONSTRUCTION, CREATIVE MARKETING, AND HEALTH AWARENESS AT SMK GEMEREH SEGAMAT, MALAYSIA Mohamad Gita Indrawan; Arum Dwi Anjani; Herlina Suciati; Isramilda Isramilda; Lidya Syafitri; Isma Ishak; Maisarah Bt Mohamad; Ainnur Sofea Binti Alias; Tiska Aisyah; Divani Salsa Billa
Jurnal Pendekar Nusantara Vol. 3 No. 3 (2026): MEI 2026
Publisher : LPPM-Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/pend.v3i3.2235

Abstract

Kegiatan pengabdian masyarakat lintas negara ini dilaksanakan untuk menjawab permasalahan rendahnya akses siswa SMK terhadap pelatihan keterampilan berkelanjutan dalam bidang konstruksi, pemasaran kreatif, dan kesehatan preventif, yang menyebabkan kesenjangan kompetensi dengan kebutuhan industri modern. Tujuan kegiatan ini adalah meningkatkan kemampuan siswa SMK Gemereh Segamat dalam memahami dan menerapkan keterampilan teknis maupun nonteknis yang relevan dengan perkembangan global, sekaligus memperluas wawasan mereka melalui kolaborasi internasional antara Universitas Batam dan UiTM Malaysia. Metode yang digunakan meliputi edukasi partisipatif, pendampingan praktik, simulasi, serta studi kasus yang disampaikan secara interaktif. Pelaksanaan kegiatan dilakukan pada 20 November 2025 dengan melibatkan 64 siswa secara langsung. Materi yang diberikan mencakup strategi pemasaran berbasis kreativitas dan digital storytelling, konsep konstruksi berkelanjutan dan teknik sederhana bangunan hijau, serta edukasi Keselamatan dan Kesehatan Kerja (K3) untuk meningkatkan kedisiplinan dan kesadaran keselamatan di lingkungan sekolah. Hasil kegiatan menunjukkan peningkatan pemahaman siswa terhadap pemasaran modern berbiaya rendah, kemampuan mengenali penerapan material ramah lingkungan, serta meningkatnya kesadaran terhadap risiko dan penggunaan alat pelindung diri. Siswa juga mampu menghasilkan ide kampanye kreatif serta proyek kecil terkait konstruksi berkelanjutan. Program ini tidak hanya memperkuat kompetensi siswa, tetapi juga mendorong budaya belajar kolaboratif dan berkelanjutan, serta mempererat hubungan akademik antara institusi pendidikan Indonesia dan Malaysia sebagai fondasi bagi kegiatan bersama di masa mendatang.
The Effects of Role Conflict and Emotional Exhaustion on Organizational Citizenship Behavior (OCB), With Affective Commitment as An Intervening Variable Raymond Raymond; Mohamad Gita Indrawan; Angelina Eleonora Rumengan
Advances in Human Resource Management Research Vol. 4 No. 2 (2026)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ahrmr.v4i2.815

Abstract

Abstract Purpose: This study aims to examine the effects of role conflict and emotional exhaustion on Organizational Citizenship Behavior (OCB), with affective commitment as an intervening variable among lecturers at private universities in City of Batam. Research Method: Quantitative research approach was employed using survey method. Data were collected through structured questionnaires measured on Likert scale. The sample consisted of lecturers from private universities in City of Batam, selected using sampling technique aligned with the characteristics of population. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that role conflict has positive and significant effect on OCB, suggesting that role-related pressures in academic environment might encourage lecturers to exhibit extra-role behaviors as form of professional adaptation. In contrast, emotional exhaustion has negative and significant effect on OCB, indicating that depletion of emotional resources reduces lecturers’ willingness to engage in voluntary behaviors beyond their formal duties. Furthermore, emotional exhaustion has negative and significant effect on affective commitment,   Results and Discussion: The role conflict does not significantly influence affective commitment. Affective commitment is found to have positive and significant effect on OCB and serves as significant mediating variable in relationship between emotional exhaustion and OCB. However, affective commitment does not mediate relationship between role conflict and OCB. Implications: These findings contribute to development of organizational behavior literature, particularly in higher education context and provide practical implications for university management in formulating human resource policies aimed at strengthening lecturers’ affective commitment and managing emotional exhaustion to enhance OCB. Originality: This study extends the OCB literature by simultaneously examining role conflict and emotional exhaustion through the mediating role of affective commitment in the context of private higher education institutions in Indonesia, a setting that remains underexplored in prior research.
Customer Loyalty in Fast-Food Restaurants: The Mediating Role of Customer Satisfaction in Batam Mohamad Gita Indrawan; Angelina Eleonora Rumengan; Raymond Raymond
Annals of Management and Organization Research Vol. 8 No. 1 (2026): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v8.n1.p1-14.2026

Abstract

Purpose:  This study aims to examine the direct and indirect effects of selling price, advertising, and location on customer loyalty, with service quality acting as a mediating variable in fast food outlets in Batam City. Methodology: This study employed a quantitative approach using a survey method. Data were collected from customers who purchased and consumed fast-food products in Batam City. The sampling technique used was purposive sampling, and the data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to test both direct and indirect relationships among variables. Results: The findings indicate that selling price significantly affects service quality but does not directly influence customer loyalty, demonstrating a full mediating effect through service quality. Advertising and location have significant direct and indirect effects on customer loyalty, indicating partial mediation. Furthermore, service quality significantly affects customer loyalty and is the most critical determinant of customer retention. Conclusions:   This study confirms that service quality is a key mechanism linking marketing variables to customer loyalty. The effectiveness of pricing, advertising, and location strategies largely depends on their ability to enhance the perceived service quality. Limitations:  This study is limited to fast-food outlets in Batam City and focuses only on selected variables, which may restrict the generalizability of the findings to other regions. Additionally, the cross-sectional design does not capture changes in customer behavior over time. Contributions:  This study contributes to the literature by integrating marketing mix variables with service quality within the Stimulus-Organism-Response (S-O-R) framework, highlighting the mediating role of service quality in shaping customer loyalty. Practically, it provides insights for fast-food businesses to align their marketing strategies with service quality improvements to achieve a sustainable competitive advantage.
The influence of training, discipline, and innovation on the performance of members of the Regional National Crafts Council (Dekranasda) in Tanjungpinang City: A quantitative study Nur Afriyani; Indrayani Indrayani; Mohamad Gita Indrawan; Cablullah Wibisono; Ngaliman Ngaliman
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 1 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i1.1780

Abstract

Purpose: This study examines the impact of innovation, discipline, and training on the performance of Tanjungpinang City members of the Regional National Crafts Council (Dekranasda). The research aims to identify how these factors interact and contribute to improving member performance through motivation as an intervening variable. Research Methodology: A quantitative descriptive design was employed using survey data from 130 Dekranasda members. Data collection was conducted through questionnaires, and the analysis utilized Structural Equation Modeling with Partial Least Squares (SEM-PLS) and path analysis to evaluate direct and indirect effects of training, discipline, and innovation on motivation and performance. Results: The results indicate that workload had no significant direct influence The findings reveal that training has a significant effect on motivation, discipline, and performance. Discipline and innovation also significantly affect motivation and performance. Moreover, motivation itself strongly influences performance, mediating the effects of training, discipline, and innovation. The model achieved an adjusted R² of 0.984, indicating that 98.4% of performance can be explained by these factors combined with motivation. Conclusions: Training, discipline, and innovation play crucial roles in enhancing performance among Dekranasda members, with motivation acting as a central mediator. Limitations: The study is limited by its sample size, reliance on self-reported data, and focus on a single organizational context, which restricts generalizability. Contribution: This research provides empirical evidence on the interrelationships among training, discipline, innovation, and motivation in a regional crafts council context. The insights offer practical guidance for policymakers and practitioners in strengthening member performance through targeted training, effective discipline, and fostering innovation.
Determination of education level, competence and work environment in the intervening motivation on the performance of Health Centre Health Workers in Karimun District Indra Indra; Chabulullah Wibisono; Mohamad Gita Indrawan
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 2 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i2.2406

Abstract

Purpose: This study aimed to examine the influence of education level, competence, and work environment on the performance of Community Health Centre (Puskesmas) health workers in Karimun Regency, with work motivation analyzed as an intervening variable. Research Methodology: A quantitative approach was used with 139 health workers selected through the Slovin formula from a population of 631 individuals. Primary data were collected using questionnaires, supported by observations and interviews, while secondary data were obtained from official records. Partial Least Squares (PLS) analysis was employed with SmartPLS to test validity, reliability, structural relationships, and mediation effects. Results: The findings indicate that education level and work environment significantly influence both motivation and performance, while competence shows no significant direct effect on either motivation or performance. Motivation significantly enhances performance. Mediation testing revealed that motivation did not mediate the effect of education level and competence on performance but partially mediated the influence of the work environment on performance. Conclusions: The study concludes that while higher education and better work environments improve motivation and performance, competence development programs remain insufficient and have not significantly impacted the outcomes. Creating supportive work environments and fulfilling health workers’ basic needs are crucial for sustaining performance. Limitations: This study was limited to one district and relied on self-reported measures, which may affect generalizability and accuracy. Contribution: This study contributes to public sector human resource management by demonstrating the mediating role of motivation and highlighting the importance of education and workplace conditions in strengthening health workers’ performance.
THE EFFECTS OF FACILITIES, INFORMATION SYSTEMS, AND INTEGRITY ON SERVICE SATISFACTION, WITH SERVICE QUALITY AS AN INTERVENING VARIABLE, AT THE BPS – STATISTICS BATAM MUNICIPALITY Debora Sinaga; Ngaliman; Mohamad Gita Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 5 (2026): October (ON-PROGRESS)
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

High-quality public services are a key factor in ensuring user satisfaction. As a provider of statistical services, the Batam City Central Statistics Agency (BPS) is required to deliver services that are fast, convenient, accurate, and conducted with integrity to meet the needs of statistical data users. However, user satisfaction with these services is influenced by various factors, including facilities, information systems, integrity, and service quality. This study aims to analyze the influence of facilities, information systems, and integrity on service satisfaction, with service quality as an intervening variable at the Batam City BPS.This study employs a quantitative approach using a survey method. The study population consists of all users of statistical data services at the Batam City BPS, including those who receive services in person and those who access services through the official Batam City BPS website. The sampling technique used purposive sampling with a sample size of 100 respondents. Data were collected through the distribution of questionnaires using a five-point Likert scale and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the assistance of SmartPLS 4 software.The results of the study indicate that facilities do not have a significant effect on service satisfaction or service quality. The information system does not have a significant direct effect on service satisfaction but has a positive and significant effect on service quality. Integrity has a positive and significant effect on both service satisfaction and service quality. Additionally, service quality has a positive and significant effect on service satisfaction. The results of the indirect effect tests indicate that facilities do not have a significant effect on service satisfaction through service quality. The information system has a significant effect on service satisfaction through service quality. Integrity has a significant effect on service satisfaction through service quality.This study concludes that user satisfaction with services at the Batam City BPS is more strongly influenced by service quality, which is supported by the integrity of civil servants and an effective information system. Therefore, efforts to improve service satisfaction should focus on strengthening the integrity of
Co-Authors Achmad, Andi Afriyani, Nur Afrizal Afrizal Ainnur Sofea Binti Alias Ali Sarpudin Andhi Kusuma Anggia Dasa Putri Anwar Sadat Harahap Ardiyansyah Aribowo, Kuncoro Arum Dwi Anjani Asmara Dewi Bambang Satriawan Cablullah Wibisono Catrayasa, I Wayan Chablullah Wibisono Chabulullah Wibisono Debora Sinaga Desi Asmanianti Desi Efna Dian Lestari Siregar Dian Lestari Siregar Dian Lestari Siregar Dian Lestari Siregar, Dian Lestari Divani Salsa Billa Dix Wendy Saragih Eka Maria Susanti Elly Rumengan Endang Irmarita, Yani Erick Santana Evan Rosiska Fachrudin Fachrudin Fathoni, M Ilham Franto Tonggi Tampubolon Friadi, John Handoko Gotama, William Herbert Manurung Herlina Suciati Herlina, Fetty Hilman Fikri Hizam, Nurul Indra Indra Indra Indra Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani Indrayani INDRAYANI INDRAYANI Indrayani Indrayani Inggerit Paradila Putri Isma Ishak Isramilda, Isramilda Jontro Simanjuntak Jontro Simanjuntak, Jontro Khiswandi, Muhammad Yuri Lidya Syafitri Lisah, Lisah M Ilham Fathoni Maisarah Bt Mohamad Malahayati Rusli Bintang Mardalena Mardalena Muammar Khaddafi Muammar Khaddafi Muliana, Heppy Mutiara Asy Syiffa, Adinda Naufal, Muhammad Ade Ngaliman NGALIMAN Ngaliman, Ngaliman Nur Afriyani Nur Hafifa Panusunan, Panusunan Prayitno, Cahyo PUJI LESTARI Putri, M.Kom, Anggia Dasa Rahma Raja Hafiz Hermawan Ramli Ramli Ray mond Raymond Raymond Raymond Raymond Raymond Raymond Raymond Rio rahmat Yusran Rosiska, Evan Rumengan, Angelina E. Safitri, Dian Prima Sari, Pri Handani Bayu Sholeh , Chaereyranba Silvia Vitri SITUMORANG, Rostiar Br Sri Yanti Sri Yanti Sukardi , Sukardi Sukma Sahreny Susanto, Eko Agus Tiska Aisyah Wartono Wartono Wibisono, Cablullah Wibisono, Chabulullah Wibosono, Chablullah Yasa, I Wayan Catra Yoana Badra Yuanita FD Sidabutar