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All Journal VISIKES Jurnal Simetris E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Penelitian Ekonomi dan Bisnis Jurnal Transformatika Jurnal Mirai Management Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Informatika Universitas Pamulang eCo-Buss Jurnal Informatika dan Rekayasa Perangkat Lunak Revitalisasi : Jurnal Ilmu Manajemen Bisman (Bisnis dan Manajemen): The Journal of Business and Management Dharma Raflesia : Jurnal Ilmiah Pengembangan dan Penerapan IPTEKS Abdimasku : Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Layanan Masyarakat (Journal of Public Service) Jurnal Manajemen dan Inovasi (MANOVA) Bisnis Net : Jurnal Ekonomi dan Bisnis eCo-Fin Dinamika Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) The International Journal of Education Management and Sociology Innovative: Journal Of Social Science Research Jurnal Ekonomi, Bisnis, dan Humaniora Jurnal Internasional El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Serat Acitya IJLRSA Jurnal Ekonomi dan Bisnis JER Journal of Ekonomics, Finance, and Management Studies
Setiawan, Aries
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COMMUNITY SERVICE THROUGH THE TRAINING PROGRAM “THE END & RISE OF BOARD GAME” AT SMA NEGERI 3 SEMARANG AND DHADHU BOARD GAME SEMARANG Budi, Setyo; Gamayanto, Indra; Wibowo, Sasono; Widjajanto, Budi; Wahid Kurniawan, Achmad; Haryanto, Hanny; Setiawan, Aries
Jurnal Layanan Masyarakat (Journal of Public Services) Vol. 9 No. 4 (2025): JURNAL LAYANAN MASYARAKAT
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/.v9i4.2025.624-635

Abstract

This community service program aimed to provide training on the utilization of board games as a learning medium at SMA Negeri 3 Semarang in collaboration with Dhadhu Board Game Café. The implementation methods included needs analysis, material preparation, training sessions, and evaluation using questionnaires. A total of 40 students participated in the program. The evaluation results showed that 75% of participants understood the concept and benefits of board games, 60% considered board games helpful in enhancing analytical skills, and 70% reported improved self-confidence and teamwork ability. The tangible impact of this activity was an increased awareness among students of the potential of board games as an interactive and engaging alternative learning medium. Practically, this program provides implications for teachers to integrate board games into classroom learning and opens opportunities for further research on long-term effectiveness.
Sistem Pendukung Keputusan Kelayakan Ajuan Anggaran Belanja Peralatan Pada Klinik Utama Sari Medika Prawitasari, Dian; Setiawan, Aries; Pandji Mertha Agung Durya, Ngurah; Nuryanto, Imam; Dian Andika, Arditya; Prasetya, Jaka; Kusumaningrum, Lely; Widjajanto, Budi
Jurnal Transformatika Vol. 23 No. 2 (2026): January 2026
Publisher : Jurusan Teknologi Informasi Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/transformatika.v23i2.13662

Abstract

The existence of a very large and varied level of clinical needs supports the leadership to make a selection of equipment purchases by considering the feasibility of the budget proposal value. The existing problem so far is that the approval of budget proposals has not been optimal, namely without considering the priority scale and level of equipment needs submitted, so that many equipment proposals are approved but their functions are not optimal and on the other hand, equipment with a level of function that should be high but not approved. The purpose of this study is to support decision makers in determining the feasibility of approving each equipment expenditure budget proposal to produce choices that are in accordance with the level of needs and interests of each section. The method used is simple additive weighting with a test result level of 90%.
Simple Additive Weighting Untuk Prioritas Peminjaman Area Promosi Produk Kesehatan Pada Klinik Utama Sari Medika Dian Prawitasari; Aries Setiawan; Lely Kusumaningrum; Ichwan Setiarso; Moch. Sjamsul Hidajat; Andi Hallang Lewa; Dedi Joko Purnomo; Karmila; Setiawan, Aries
Jurnal Transformatika Vol. 23 No. 2 (2026): January 2026
Publisher : Jurusan Teknologi Informasi Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/transformatika.v23i2.13837

Abstract

Salah satu unsur pendukung pelayanan klinik adalah pemenuhan ruang sesuai dengan fungsi yang telah ditetapkan. Salah satu ruang pelayanan kesehatan yang ditetapkan oleh pemerintah adalah ruang edukasi dan pelatihan, yang berfungsi sebagai area promosi produk kesehatan. Di Klinik Utama Sari Medika, ruang ini disebut sebagai area promosi produk kesehatan. Meningkatnya permintaan penggunaan area tersebut menimbulkan permasalahan tersendiri, terutama terkait dengan penentuan prioritas peminjaman. Oleh karena itu, diperlukan suatu mekanisme prioritas peminjaman yang tidak hanya mempertimbangkan satu variabel, tetapi merupakan kombinasi dari beberapa faktor pendukung peminjaman. Metode yang digunakan dalam penelitian ini adalah Simple Additive Weighting (SAW), yang menerapkan pendekatan multikriteria dengan pemberian bobot pada setiap variabel. Hasil akhir penelitian menunjukkan tingkat kelayakan sebesar 85%, sehingga metode ini dapat digunakan sebagai alternatif dalam menentukan prioritas pengguna area promosi produk kesehatan.
Kompensasi dan Motivasi Kerja dalam Mendorong Produktivitas Karyawan melalui Kepuasan Kerja sebagai Variabel Mediasi pada PT Maxim Indonesia Hidayat, Rahmat; Setiawan, Aries; Libriantono, Bambang; Birawan, I Gusti Kade; Prastya Firmansyah, Ichsan
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 8 No. 3 (2025): November 2025
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v8i3.4541

Abstract

This study aims to analyze the relationship between compensation and work motivation on employee productivity with job satisfaction as a mediating variable at PT Maxim. The research method uses a quantitative approach with a causal design. The research population consists of all employees of PT Maxim totaling 250 people, with a sample of 154 respondents selected using proportionate stratified random sampling. Data collection uses a questionnaire with a 5-point Likert scale, and data analysis uses Structural Equation Modeling based on Partial Least Squares with SmartPLS 4.0. The research results show that all hypotheses are accepted with good significance. Compensation and motivation have positive effects on productivity and job satisfaction. Job satisfaction has a positive effect on productivity. Job satisfaction partially mediates the relationship between compensation, motivation and employee productivity. The findings confirm that job satisfaction has a strategic role in enhancing the effectiveness of compensation and motivation on productivity. Managerial implications indicate the need for a holistic approach that integrates fair compensation systems, motivation enhancement programs, and job satisfaction strategies to optimize employee productivity sustainably.
Edukasi Pengelolaan Laporan Administrasi Pada Klinik Utama Sari Medika Berbasis Query Setiawan, Aries; Prawitasari, Dian; Nuryanto, Imam; Karmila, Karmila; Rizkia Puspita Sari, Raden Ayu Aminah; Andika, Arditya Dian; Widyatmoko, Karis; Ratnawati, Juli; Prihandono, Adi; Farida, Ida
ABDIMASKU : JURNAL PENGABDIAN MASYARAKAT Vol 9, No 1 (2026): JANUARI 2026
Publisher : LPPM UNIVERSITAS DIAN NUSWANTORO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62411/ja.v9i1.3238

Abstract

Semakin bertambahnya waktu dan aktivitas rawat pasien maka semakin menambah baris penyimpanan data, ratusan sampai dengan ribuan baris data. Klinik ini sudah menggunakan komputerasi data pendataan dan tranksaksi kegiatan klinik, namun masih terdapat kelemahan, diantara kelemahannya yaitu laporan yang disedikan masih terbatas, belum ada pengelompokan data berdasarkan batasan tertentu. Tujuan dari program kemitraan masyarakat ini adalah untuk memberikan edukasi kepada staf klinik tentang pemanfaatan query sebagai salah satu fasilitas untuk memudahkan pencarian data meupun pengelompokan data administrasi.  Hasil edukasi pengelolaan administrasi klinik berbasis query pada google sheet memberikan hasil yang cenderung meningkat dari sebelum adanya edukasi yaitu dengan rata-rata penguasaan 94,1 % sehingga pihak klinik perlu menerapkan dalam proses pengelolaan lapoan administrasinya.
Pembelajaran Penilaian Kinerja Staf Perawat Klinik Utama Sari Medika Setiawan, Aries; Prawitasari, Dian; Mertha Agung Durya, Ngurah Pandji; Prasetya, Jaka; Suryanti, Suryanti; Lewa, Andi Hallang; Widjajanto, Budi; Andika, Arditya Dian; Kusumaningrum, Lely; Farida, Ida
ABDIMASKU : JURNAL PENGABDIAN MASYARAKAT Vol 9, No 1 (2026): JANUARI 2026
Publisher : LPPM UNIVERSITAS DIAN NUSWANTORO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62411/ja.v9i1.3255

Abstract

Staf perawat sebagai salah satu profesi yang mulia dan penting maka Klinik Utama Sari Medika setiap periode tertentu perlu melakukan  penilaian dan evaluasi kinerja. Penilaian dilakukan agar dihasilkan layanan yang obyektif serta profesional. Selama ini belum ada penilaian secara terukur yang dilakukan oleh Klinik Utama Sari Medika, sehingga pihak manajemen klinik menginginkan adanya penilaian yang berbasis obyektifitas melalui program kemitraan yang bertujuan memberikan penilaian yang berbasis obyektifitas untuk meningkatkan kinerja para staf perawat yang ada pada klinik untuk selanjutnya tercipta kepuasan layanan bagi para pasien. Metode penilaiaan kinerja menggunakan simple additive weighting, dengan hasil akhir pelatihan diperoleh peningkatan sebesar 94,5% sehingga staf perawat perlu sering mendapatkan kegiatan pelatihan seperti ini
The Role of Adaptive Selling Behavior in Mediating Sales Orientation and Customer Orientation on Salesperson Performance Amanah, Citra; Aqmala, Diana; Setiawan, Aries
JOURNAL OF MANAGEMENT, ACCOUNTING, GENERAL FINANCE AND INTERNATIONAL ECONOMIC ISSUES Vol. 5 No. 2 (2026): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/marginal.v5i2.2130

Abstract

The decline in Mitsubishi Xpander sales indicates problems in sales force performance. Based on preliminary field reports, the suspected problem is related to the suboptimal sales orientation and customer orientation in shaping adaptive sales behaviour. Accordingly, this inquiry endeavors to elucidate the influence of sales orientation and customer orientation on the performance of the Mitsubishi Xpander sales force in Semarang, positioning adaptive sales behaviour as an intervening mechanism. Adopting a quantitatively driven research design, empirical evidence was garnered from 104 purposively selected respondents. The analytical procedure employed Partial Least Squares–Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0. The empirical findings demonstrate that both sales orientation and customer orientation exert a statistically robust and affirmative effect on adaptive sales behaviour, which in turn manifests a significant and positive contribution to sales force performance. Notably, customer orientation, in conjunction with adaptive sales behaviour, emerges as the most potent conduit for enhancing the performance of Mitsubishi Xpander sales personnel within the Semarang context. Customer orientation enables salespeople to understand customer needs and provide appropriate services, while adaptive sales behaviour helps them adjust their approach to different customer characteristics and situations. The findings imply that sales orientation and customer orientation can shape more adaptive sales behaviour, thereby playing a role in driving improvements in sales personnel performance in achieving targets and retaining customers.
Peningkatan Kualitas Layanan Driver ShopeeFood di Kota Semarang melalui Personal Value dan Kepuasan Kerja dengan Peran Organizational Citizenship Behavior sebagai Mediasi Naufal Pramudya, Satria Afif; Linati Haziroh, Awanis; Aqmala, Diana; Setiawan, Aries
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 3 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i3.11227

Abstract

This study was motivated by the suboptimal quality of ShopeeFood driver services in Semarang, particularly in terms of speed, responsiveness, and consistency of professionalism, amid fierce competition in the food delivery service industry, which indicates internal problems related to driver work behavior. This study aims to analyze the role of personal value and job satisfaction in improving the service quality of ShopeeFood drivers in Semarang City, with Organizational Citizenship Behavior (OCB) as a mediating variable. The study used a quantitative approach with purposive sampling of 120 active ShopeeFood drivers in Semarang City, data collection through a five-point Likert scale questionnaire, and analysis using Partial Least Squares-Structural Equation Modeling (PLS-SEM) through SmartPLS 4, which included outer model testing, inner model testing, and hypothesis testing. The results show that personal value does not have a significant direct effect on service quality but has a significant effect on OCB, while job satisfaction has a significant effect on both service quality and OCB. Furthermore, OCB has a significant effect on service quality and mediates the effect of personal value and job satisfaction on service quality, where OCB mediation makes the effect of personal value on service quality significant. These findings indicate that improving the service quality of ShopeeFood drivers is more effectively achieved by strengthening job satisfaction and OCB behavior, while personal value provides optimal contributions when manifested in voluntary behavior that supports service quality.
Analisis Content Creator, Social Media Engagement, Customer Trust Terhadap Loyalitas Pelanggan Daviena Skincare di Jawa Tengah Santang, Nyimas Ayu Rara; Farida, Ida; Putra, Febrianur Ibnu Fitroh Sukono; Setiawan, Aries
Jurnal Ekonomi dan Bisnis Vol. 5 No. 1 (2026): Maret 2026
Publisher : Faculty of Economics and Business Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/jekobs.v5i1.15587

Abstract

This research is driven by the intense competition within the beauty industry and the emergence of negative issues regarding alleged "overclaiming" practices by Daviena Skincare products. The primary focus of this study is to analyze how customer loyalty is formed and maintained despite issues that potentially undermine consumer confidence. This study employs a quantitative research method with a positivism approach, utilizing multiple linear regression analysis via SPSS 25. The research population consists of Daviena Skincare consumers residing in Central Java. Samples were selected using a purposive sampling technique, specifically targeting consumers who have used the products more than twice. Based on the Hair formula, a total of 110 respondents were obtained. The objective of this research is to identify and analyze the influence of content creators, social media engagement, and customer trust on Daviena Skincare’s customer loyalty in Central Java, particularly in the aftermath of the overclaim issue. Data were collected through questionnaires using a Likert Scale, followed by data quality testing (validity and reliability), classical assumption tests, and multiple linear regression modeling. The findings indicate that the content creator variable is in the "very high" category (4.24), while social media engagement (3.86) and customer trust (3.93) are in the "high" category. Overall, these three factors play a crucial role in shaping Daviena Skincare's customer loyalty, which remains in the "very high" category (4.23). Despite the overclaim controversy, the practical implications of this research suggest that brands in the beauty industry must remain transparent, responsive, and maintain positive communication with consumers to sustain loyalty even when facing negative issues. Penelitian ini dilatarbelakangi oleh persaingan ketat di indstri kecantikan dan adanya isu negative berupa dugaan praktik overclaim pada produk Daviena Skincare. Fokus utama penelitian adalah menganalisis bagaimana loyalitas pelanggan tetap terbentuk dan terjaga meskipun terdapat isu yang berpotensi mempengaruhi kepercayaan konsumen. Metode Penelitian kuantitatif dengan pendekatan positivisme, menggunakan Analisis data regresi linier berganda melalui alat bantu SPSS 25. Populasi penelitian merupakan konsumen Daviena Skincare yang bertempat tinggal di Jawa Tengah dan mengambil sampel menggunakan teknik purposive sampling dengan kriteria yang telah menggunakan produk lebih dari 2 kali.berdasarkan rumus Hair, diperoleh jumlah responden sebanyak 110 orang. Tujuan riset ini untuk mengetahui dan menganalisis pengaruh content creator,social media engagement, dan customer trust terhadap loyalitas pelanggan Daviena Skincare di Jawa Tengah, Khususnya pasca dampak isu Overclaim. Data dikumpulkan melalui penyebaran kuesioner dengan Skala Likertmeliputi uji kualitas data (validitas dan reliabilitas), uji asumsi klasik, serta uji model regresi linier berganda. Temuan menunjukkan bahwa variable content creator berada pada kategori sangan tinggi (4,24), sementara social media engagement (3,86) dan customer trust (3,93) berada pada kategori tinggi. Secara keseluruhan, ketiga faktor tersebut berperan penting dalam membentuk loyalitas pelanggan Daviena Skincare yang tetap berada pada kategori sangat tinggi (4,23) meskipun ditengah isu overclaim.
Peningkatan Kualitas Layanan Driver ShopeeFood di Kota Semarang melalui Personal Value dan Kepuasan Kerja dengan Peran Organizational Citizenship Behavior sebagai Mediasi Naufal Pramudya, Satria Afif; Linati Haziroh, Awanis; Aqmala, Diana; Setiawan, Aries
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 3 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i3.11227

Abstract

This study was motivated by the suboptimal quality of ShopeeFood driver services in Semarang, particularly in terms of speed, responsiveness, and consistency of professionalism, amid fierce competition in the food delivery service industry, which indicates internal problems related to driver work behavior. This study aims to analyze the role of personal value and job satisfaction in improving the service quality of ShopeeFood drivers in Semarang City, with Organizational Citizenship Behavior (OCB) as a mediating variable. The study used a quantitative approach with purposive sampling of 120 active ShopeeFood drivers in Semarang City, data collection through a five-point Likert scale questionnaire, and analysis using Partial Least Squares-Structural Equation Modeling (PLS-SEM) through SmartPLS 4, which included outer model testing, inner model testing, and hypothesis testing. The results show that personal value does not have a significant direct effect on service quality but has a significant effect on OCB, while job satisfaction has a significant effect on both service quality and OCB. Furthermore, OCB has a significant effect on service quality and mediates the effect of personal value and job satisfaction on service quality, where OCB mediation makes the effect of personal value on service quality significant. These findings indicate that improving the service quality of ShopeeFood drivers is more effectively achieved by strengthening job satisfaction and OCB behavior, while personal value provides optimal contributions when manifested in voluntary behavior that supports service quality.
Co-Authors Abd. Rasyid Syamsuri Abda Abda Achmad Mulyana Achmad Wahid Kurniawan Adryan, Ravi Nuki Agiwahyuanto, Faik Agus Prayitno Agus Suyanto Amanah, Citra Aminah Rizkia Puspita Sari, Raden Ayu Amron Amron, Amron Andi Hallang Lewa Andika, Arditya Dian Apta, Sabela Araminta Aqmala , Diana Ariati Anomsari Aries Setiawan Aries Sundoro Arviansyah, Vila Dhani Ashari, Ayu Atmaja, Luhur Tri Birawan, I Gusti Birawan, I Gusti Kade Budi Widjajanto Budi, Setyo Cahya, Handy Nur Dahlia Luftiani Dede Puspa Pujia Dedi Joko Purnomo Dian Andika , Arditya Dian Andika, Arditya Dian Prawitasari Diana Aqmala Diana Puspitasari Dirgantoro , Bagus Dwi Eko Waluyo Ery Mintorini Febrianur Ibnu Fitroh Sukono Putra Fitria Wulandari Ghifari, Lafiandrie Al Hallang Lewa, Andi Hallang, Andi Hanny Haryanto Harini Abrilia Setyawati Hariyadi, Guruh Taufan Hasan, Raden Himawan, Evelyne Ayu Febriany Putri Ichwan Setiarso Ichwan Setiarso, Ichwan Ida Farida Ifan Rizqa Ihya Ulumuddin, Dimas Irawan Imam Nuryanto Imang Dapit Pamungkas Indra Gamayanto Irwansyah , Novi Irwansyah, Novi Jaka Prasetya Juhaeni, Unes Juli Ratnawati Kala Kusumajati, Wisnu Karis Widyatmoko Karmila karmila karmila Kilah, Topik Kumar, Saurav Kurniawan, Diky Kurniawan, Setyo Budi Kusumajati, Wisnu Kala Kusumaningrum, Lely Kusumaningrum, Lely Kusumaningrum Lely Kusumaningrum Lewa, Andi Hallang Libriantono, Bambang Linati Haziroh, Awanis Mahmud Mahmud Markus, Mira Apriana Mertha Agung Durya, Ngurah Pandji Miftahul Janah, Miftahul Mila Sartika, Mila Moch. Sjamsul Hidajat Muhammad Alvinnur Budiansyah Naufal Pramudya, Satria Afif Neni Kurniawati Nuhfendi Nurhidayah, Rika Oktaviani, Cindi Oktoriza, Linda Ayu Pamungkas, Natalinda Pandji Mertha Agung Durya, Ngurah Piji Pakarti Prasetyo, Lusi Noviani Prastya Firmansyah, Ichsan Prawitasari, Dian Prihandono, Adi Puji Purwatiningsih, Aris Purnawan , Lesna Purnawan, Lesna Purusa, Nanda Adhi Puspita Sari, Raden Ayu Aminah Rizkia Rahmat Hidayat Rakhman, Itmam Aulia Retno Astuti Setijaningsih Riyanto , Slamet Rizkia Puspita Sari, Raden Ayu Aminah Safitri, Maria Samasta, Almira Santi Samuel Samuel Samuel Santang, Nyimas Ayu Rara Saparudin, Dede Sartika, Desta Pasura Sasono Wibowo Setiarso, Ichwan Siti Nur Azizah, Siti Nur Sjamsul Hidajat, Moch Slameta, Jaka Sonya Komala, Cantik Suharnawi Suharnawi Suhartono Suhita Whini Setyahuni Sumardi . Sundoro, Aries Suryanti Susilowati Susilowati Syafa'at, Andi Syamsiar, Syamsiar Wahid Kurniawan, Achmad Wibowo, Mochammad Eric Suryakencana Widikasari, Siti Fauniza Yenny Ernitawati Yohan Wismantoro Yulita Setiawanta Zaenal Sugiyanto Zahrawaani Kurdi, Annisa