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All Journal Jurnal Manajemen dan Organisasi Jurnal Manajemen Kesehatan Indonesia Syntax Literate: Jurnal Ilmiah Indonesia JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen Journals of Ners Community International Journal of Nursing and Health Services (IJNHS) GEMA EKONOMI Journal of Multidisciplinary Academic Indonesian of Health Information Management Journal (INOHIM) Poltekita : Jurnal Ilmu Kesehatan Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal PREPOTIF : Jurnal Kesehatan Masyarakat Science Midwifery Budapest International Research in Exact Sciences (BirEx Journal) Jurnal Health Sains Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis Journal of Economics and Business UBS Health Publica : Jurnal Kesehatan Masyarakat Salus Cultura: Jurnal Pembangunan Manusia dan Kebudayaan COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Journal of Comprehensive Science Tarumanagara Medical Journal Jurnal Sosial dan Sains Journal of Hospital Management Innovative: Journal Of Social Science Research JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Ventilator: Jurnal Riset Ilmu Kesehatan dan Keperawatan Jurnal Medika Nusantara Vitamedica: Jurnal Rumpun Kesehatan Umum Quantum Wellness : Jurnal Ilmu Kesehatan Vitamin: Jurnal Ilmu Kesehatan Umum International Journal of Economics and Management Sciences International Journal of Economics, Management and Accounting Green Inflation: International Journal of Management And Strategic Business Leadership Jurnal Praba: Jurnal Rumpun Kesehatan Umum Management Dynamics: International Journal of Management and Digital Sciences Global Management: International Journal of Management Science and Entrepreneurship Jurnal Cinta Nusantara
Kusumapradja, Rokiah
Universitas Esa Unggul
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Impact of Physical Workload and Mental Workload on Nurse Performance: A Path Analysis Pamungkas, Rian Adi; Ruga, Forestriano Bayu Putra; Kusumapradja , Rokiah
International Journal of Nursing and Health Services (IJNHS) Vol. 5 No. 2 (2022): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v5i2.604

Abstract

Background. Nurse performance is an important factor in hospitals. Studies on nurse performance are required to improve the quality of hospital services. Objective. This study aims to determine the effect of physical and mental workloads on nurse performance, with burnout as an intervening factor. Method: This associative quantitative research uses primary data obtained through a survey of nurses at the inpatient unit of Bhakti Asih General Hospital, Tangerang. The survey was conducted by distributing questionnaires to 84 nurses using a modification of the National Aeronautics and Space Administration – Task Load Index, Maslach Burnout Inventory – Human Services Survey, and Individual Work Performance Questionnaire. The variables were analyzed using the path analysis method. Results: The results show no significant effect of physical and mental workloads on nurse performance, with burnout as an intervening factor. There was a negative significant effect of physical workload on nurse performance (? = -0.309, sig. = 0.004), as well as mental workload on nurse performance (? = -0.340, sig. = 0.009). There was a positive significant effect of physical workload on burnout (? = 0.267, sig. = 0.002), as well as mental workload on burnout (? = 0.607, sig. = 0.000). There was no significant effect of burnout on nurse performance (? = -0.159, sig. = 0.224). Conclusion: In conclusion that physical and mental workload impact on nurses’ performance
Transformational Leadership Styles and Mentoring Functions Towards a Culture of Patient Safety Moderated by Competence of the Nurse Wahyudyasa, Putu Tara Judica; Hasyim, Hasyim; Kusumapradja, Rokiah
International Journal of Nursing and Health Services (IJNHS) Vol. 6 No. 4 (2023): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v6i4.748

Abstract

Background: Patient safety culture is the fundamental in implementing patient safety at hospitals. Every hospital must guarantee the implementation of patient safety in the health services. Objective: The study aimed to examine the effect of transformational leadership style and mentoring function on patient safety culture which is moderated by the competence of nurses in the hospital. Method: This research method was conducted using a quantitative survey with a cross-sectional study approach. A total of 57 samples were involved in this study. The data analysis method used in this study is multiple linear regression analysis. Result: The results of the study show that there is a positive and significant influence of transformational leadership on patient safety culture. The mentoring function has no significant effect on patient safety culture. Nurse competence has not been able to moderate the effect of Transformational Leadership on Patient Safety Culture, and nurse competence has not been able to moderate the influence of the Mentoring Function on Patient Safety Culture. Conclusion: The greatest coefficient value in this study is the effect of transformational leadership on patient safety culture moderated by nurse competence by 45.4%
The Effect of Clinical and Leadership Employee Engagement on Nurse Retention with Resilience as An Intervening Variable at Siloam Kebon Jeruk Hospital Melissa, Melissa; Kusumapradja, Rokiah; Jusad, Idrus
International Journal of Nursing and Health Services (IJNHS) Vol. 8 No. 2 (2025): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v8i2.857

Abstract

Nursing shortages and high rates of staff turnover are pressing issues that can disrupt health service delivery and increase the costs of recruiting new staff. A similar situation also occurred at Siloam Kebon Jeruk Hospital, which underlines the need to conduct this research. This study aims to examine the influence of clinical leadership and employee involvement on nurse retention at Siloam Kebon Jeruk Hospital, with resilience as a mediating factor. This research is a quantitative study with a cross sectional approach involving 262 respondents. The research sample was taken using the Simple Random Sampling technique. Nurses were surveyed using quantitative techniques to collect data. These findings suggest that clinical leadership and employee engagement have a significant impact on nurse retention, both directly and indirectly, through resilience. Effective clinical leadership fosters a pleasant work environment, enhancing nurses' professional growth and job satisfaction. This study shows that employee engagement can build commitment and reduce turnover rates. The findings of this study suggest that supporting solid clinical leadership and active nurse engagement can significantly increase nurse retention, thereby ensuring consistent, high-quality healthcare services.
The Influence of Patient Engagement and Effective Communication on ED Image with Service Quality as a Moderating Variable Athika Rodhya; Rokiah Kusumapradja; Wahyuni Dian
Management Dynamics: International Journal of Management and Digital Sciences Vol. 2 No. 3 (2025): International Journal of Management and Digital Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/managementdynamics.v2i3.288

Abstract

This study investigates the influence of patient involvement and effective communication on the image of the Emergency Department (ED) at Dr. Dradjat Prawiranegara Regional Hospital in Serang, with service quality acting as a moderating variable. Utilizing a quantitative research method, data were collected through questionnaires distributed to 315 patients who received emergency care services between October 1 and November 1, 2024. The data were analyzed using multiple regression analysis and Moderated Regression Analysis (MRA). The findings show that patient involvement has a significant and positive impact on the image of the ED, while effective communication alone does not show a statistically significant effect. However, service quality positively moderates the relationship between effective communication and the ED’s image, enhancing its influence. In contrast, service quality does not moderate the relationship between patient involvement and ED image. These results highlight the importance of engaging patients in medical decisions and ensuring effective communication strategies supported by high service quality to enhance the institutional image of emergency healthcare services. The study suggests that hospital management should develop integrated service improvement policies focusing on staff communication training, patient-centered care practices, and continuous quality improvement. It also recommends further qualitative studies to explore deeper insights into patient experiences and to examine other hospital departments to broaden the understanding of healthcare service quality's role in shaping hospital image.
The Role of Benevolence Trust as Mediating Variable in Improving Patients' Decisions in Choosing Inpatient Services at Class C Hospital Entin Kartikasari; Rokiah Kusumapradja; Intan Silviana Mustikawati
Global Management: International Journal of Management Science and Entrepreneurship Vol. 2 No. 2 (2025): International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i2.219

Abstract

As one of the oldest hospitals in Bekasi Regency, KM I Hospital is required to remain trusted by patients in choosing health services including inpatient care. The decline in BOR (Bed Occupancy Rate) experienced by KM I Hospital in the last 1 year indicates that hospital marketing needs to be improved.  This study aims to analyze the effect of competitive advantage and informational reference groups on patient's decision in choosing inpatient services with benevolence trust as an intervening variable at KM I Hospital. The research method uses a quantitative explanatory research approach. Respondents were 185 patients at KM I Hospital who were willing to be hospitalized. The sample collection technique was purposive sampling. Data collection used a questionnaire, and the data analysis technique used SEM-PLS. Results show that Competitive Advantage and Informational Reference Group have a direct and indirect effect on patient’s decision to choose inpatient services through benevolence trust at KM I Hospital (p<0.05). These results theoretically support previous theories and research. Managerially, it is expected to provide input for KM I Hospital management to increase competitive advantage and strengthen informational reference groups. These efforts can increase benevolence trust and ultimately increase patient’s decision to choose inpatient services.
PENGARUH SIKAP DAN MOTIVASI TERHADAP PENERAPAN PROGRAM PATIENT SAFETY DI RUMAH SAKIT MEKAR SARI Oktaviani, Dewi; Kusumapradja, Rokiah; Indrawati, Ratna
Journal of Hospital Management Vol 3, No 02 (2020): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/.v3i02.4454

Abstract

Patient safety has become a global issue that was being hotly discussed throughout the country. The likelihood of accidents in hospitals was much greater than the possibility of an airplane accident, thus proving that Patient safety is a major problem in hospitals all over the world and requires primary attention. To analyze the influence of nurses' attitudes and motivations on the implementation of patient safety programs. This study uses a quantitative approach, survey methods and correlation techniques, the data analysis method used is the multiple linear regression test, the population in this study are nurses who are directly involved in efforts to provide services to patients with a sample of 90 people. The results of this study are attitude variables which have a positive and significant effect on the application of patients safety program at Mekar Sari Hospital. Motivational variables have a negative and insignificant effect on the implementation of the patient safety program at Mekar Sari Hospital. Variables of nurses' attitudes and motivations simultaneously influence the application of patients safety program at Mekar Sari Hospital. suggestions for hospitals Need to be given awards for outstanding nurses and nurses who always implement a patient safety program. As well as periodic / quarterly monitoring and evaluation regarding the implementation of patient safety programs.Keywords: Knowledge about patients safety, attitude, nurse motivation and Patients Safety Program
Nilai-nilai Orientasi Hasil dalam Peningkatan Kinerja Perawat dalam Pencegahan dan Pengendalian Infeksi di RS OMNI Alam Sutera Nusrat, Mavika Tarika; Anindita, Rina; Kusumapradja, Rokiah
Journal of Hospital Management Vol 3, No 02 (2020): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/.v3i02.4451

Abstract

Leadership Style contributes greatly to the performance of nurses, as well as the organization's organizational culture in shaping values that will affect the performance of nurses in preventing and controlling infections related to hospital services. The purpose of this study was to determine the effect of leadership style, organizational culture and nurse performance on infection prevention and control in the Alam Sutera OMNI Hospital. The research uses quantitative research methods. The data source used is primary data, with data collection techniques in the form of questionnaires. The sample in this study amounted to 140 respondents. Data analysis method uses Structural Equation Modeling (SEM). From the results of testing the model has met the criteria of Goodness of fit. The results of the study show leadership style, organizational culture significantly influence nurse performance in infection prevention and control. The directional coefficient of leadership style on nurse performance in infection prevention and control is greater than the indirect coefficient indicating there is an indirect influence of leadership style on nurse performance in prevention and control of infection through organizational culture.Keywords: Leadership Style, Organizational Culture, Nurse Performance in infection prevention and control
The Effect of Leadership and Reward System on Patient Safety Culture Mediated by Nurses' Motivation in Satya Negara Sunter Hospital Dharmawan, Hery; Ruswanti, Endang; Kusumapradja, Rokiah
Jurnal Health Sains Vol. 6 No. 5 (2025): Journal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v6i5.2548

Abstract

This study examines the impact of leadership and reward systems on patient safety culture at Satya Negara Sunter Hospital, with nurse motivation serving as a mediating factor. The need for effective patient safety practices in healthcare environments underscores the importance of leadership, rewards, and motivation. This quantitative study used a cross-sectional design and surveyed 120 nurses through a structured questionnaire. Data analysis was performed using Partial Least Squares (PLS) to assess the direct and indirect effects of the variables. The results indicate that both leadership and reward systems significantly influence patient safety culture, with nurse motivation mediating these relationships. The findings emphasize that leadership enhances nurse motivation, while a transparent reward system further boosts motivation and strengthens the patient safety culture. This study contributes to organizational behavior theory by highlighting the interconnections between leadership, reward systems, and motivation in fostering a culture of safety. Practical recommendations include strengthening leadership capabilities, optimizing reward programs, and improving nurse motivation to ensure high-quality healthcare services.
Motivasi Sebagai Mediasi Antara Kompetensi Klinis Dan Kepemimpinan Terhadap Kinerja Perawat Di Rumah Sakit Seto Hasbad Al’adli, Aqdam Fauqo; Pamungkas, Rian Adi; Kusumapradja , Rokiah
Journal of Comprehensive Science Vol. 4 No. 7 (2025): Journal of Comprehensive Science
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i7.3423

Abstract

This research focuses on the importance of nurses' clinical performance in improving the quality of health care, as well as the role of clinical competence and clinical leadership in driving motivation to achieve optimal performance. Hospitals are faced with challenges in developing technical competencies, strengthening leadership, and increasing nurse motivation. This study aims to analyze the influence of clinical competence and clinical leadership on nurses' clinical performance, with motivation as a mediating variable at Seto Hasbadi Hospital, Bekasi. The method used was a quantitative analysis with a cross-sectional design. The sample consisted of 100 nurses selected using the Slovin formula and purposive sampling techniques. Data was collected through a questionnaire with a 5-point Likert scale and analyzed using Structural Equation Modeling (SEM) with the SEM-PLS application. The results of the study show that clinical competence and clinical leadership have a significant effect on the clinical performance of nurses, both directly and through motivation. Clinical competence has the greatest influence, with motivation mediating the relationship between these variables. The implication of this research is the importance of hospital management in developing training that improves nurse competence, strengthens leadership, and manages motivation through incentives and a supportive work environment to improve nurses' clinical performance in health services
THE EFFECT OF INTERPROFESSIONAL COLLABORATION AND TRANSFORMATIONAL LEADERSHIP ON PATIENT SAFETY WITH WORK MOTIVATION AS INTERVENING VARIABLES Rizkia, Dian Gema; Girsang, Andri J.; Kusumapradja, Rokiah; Hilmy, M. Reza; Pamungkas, Rian Adi; Dewi, Sandra
RISET: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis Vol. 4 No. 2 (2022): RISET : Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis
Publisher : Kesatuan Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/riset.v4i2.156

Abstract

The purpose of this study was to obtain empirical evidence of the role of work motivation in mediating the relationship between interprofessional collaboration and transformational leadership on patient safety in inpatient installations using a cross-sectional study design. Moreover, make 250 inpatient installation nurses with civil servant status as the unit of analysis. The study's results prove that interprofessional collaboration and transformational leadership positively and significantly affect work motivation and patient safety. Work motivation has a positive and significant direct effect on patient safety, and work motivation has a positive role in mediating interprofessional collaboration and transformational leadership on patient safety. The importance of patient safety culture will be of value to hospital performance in patients' eyes so that maximum results are formed on implementing patient safety culture. Not only talking about the effectiveness of interprofessional collaboration and transformational leadership of the head of the room but the importance of implementing work motivation in the form of encouragement to nurses. Will create satisfaction that impacts the effectiveness of interprofessional collaboration and transformational leadership in improving patient safety culture in inpatient installations.
Co-Authors A. Stefanus Andi Pranata Abdul Kadir Agusdini Banun Saptaningsih Ahmad Fauzi Aini Nadhifah Alice Cynthia Dewi Al’adli, Aqdam Fauqo Amalia, Siti Nur Anang Suryana Andri J. Girsang Andry Andry ANDRY, ANDRY Aprianes Wijaya Arrozi Arrozi Arrozi, Muhammad Fachrudin Artha Manurung, Derty Ully Assyifa Azizah Fernendes Athika Rodhya Boby Krismanto Pello Cahyana, Misan Cahyarini, Cahyarini Candra Saputra Chandra Megah CSP Wekadigunawan Daniel Novian Dharma Setia Budi Deasy Nurindah Sari Defi Cynthia Dewi Denny Khusen Desy Trisnawati Dewi Kuraesin Dewi Oktaviani, Dewi Dharmawan, Hery Dian Gema Rizkia Dian Gema Rizkia Duta Liana Dwi Purnomo Dwi Yanti Elok Palupi Dwinijanti, Lenny Edward Marpaung, Yohan Elvina. R. M Endang Ruswanti Entin Kartikasari Erry Yudhya Mulyani Fanya Fanya Febrian Tan Jaya Febriansyah Febriansyah Feri Dian Sanubari Ferry Victor Firmansye Ika Panggulu Fransisca Fransisca Fresley Hutapea Frizky Ramadhan Girsang, Andri J. Gracesia kwannandar H. Abdul Kadir Harahap, Sabasdin Hasyim Hasyim Ahmad Hasyim Hasyim Hasyim Hasyim hasyim, hasyim Henry Andrean Herlina Herlina Herwanto Herwanto Hilmy, M. Reza Hilmy, Mohammad Reza Idrus Jus'at Idrus Jus'at Idrus Jus’at Indawati, Laela Indriaty, Julia Intan Silviana Mustikawati Irdan Irma Kartiani Irwan Kusnanda Jenmi Silaen Johanes Johanes, Johanes Jus'at, Idrus Jusad, Idrus Jusat, Idrus JUS’AT, IDRUS Kartika Lilisantosa Karyanah, Yayah Kemala Rita Kharisma Berlian Sjukri Kurniasih Kurniasih Kurniasih Kurniasih Laelani, Sofi Nur Eka April Laurensia Brigitta Astinawati Lenny Dwinijanti Lia Winarti Lily Widjaya Lucki Lucki M Reza Hilm M. Reza Hilmy M. Tryanza Maulana Marcia Marcia, Marcia Meilyana Maria Isabela Kwary Melissa Melissa MF. Arrozi Adhikara Mintarsi Mintarsi Mintarsi, Mintarsi Misan Cahyana Mohamad Reza Hilmy Mohammad Munir Muhammad Arrozi Muhammad Fachruddin Arrozi Mulyanah Mulyanah Mulyanah, Mulyanah Mulyati Mulyati Mulyati Mulyati Munawar Mus Aida Mustikawati, Intan Silviana Natsir Nugroho Nofierni, Nofierni Noorsidi Aizuddin Bin Mat Noor Nora Aminayanti Nova Tri Handriyanto Nuraeni, Neli Nursiah Nursiah Nusrat, Mavika Tarika Oscar, Rinaldi Paramina, Quintina Pathiussina, Rimba Trishuta Purba, Elida Junita Putri Sari Sumarty Meliala R. M, Elvina. Rachmad Tyas Dwinata Rasipin Rasipin Rian Adi Pamungkas Rina Anindita Rina Mutiara Rina Mutiara Rizkaully Permatasari Fitrianingsih Rizkia, Dian Gema Roro Kusnabilla Erfa Roveny Roveny Ruga, Forestriano Bayu Putra Sabasdin Harahap Samerdanta Pusaka Samerdanta Pusaka Sandra Dewi sandra dewi Sandra dewi Sekar Asmara Jayaning Diah Setiawan, Eka Shella Vina Putri Silviana Mustikawati, Intan Sirait, Anton MJ Siswanto Sofia Tresia Sri kurnia wati Suriviana Suriviana Susanti Sugianto Susilawati Susilawati Tantri Yanuar Rahmat Syah Titta Gusni Salim Tjipto Rini Tobias Reinaldo Toti Tresia, Sofia Ulfa, Zuriyati Veimina Surya Venera, Gaby Victor Livinus Vitasya Nusantari Vivi Silvia Wahidi, Kemala Rita Wahyudyasa, Putu Tara Judica Wahyuni Dian Wahyuni Dian Purwati Wahyuni Dian Purwati Wardani, Isma Prasetya Wekadigunawan Wekadigunawan Wekadigunawan Widjaja, Lily Wijaya, Aprianes Yanuar Ramadhan Yuni Asmi Zuriyati Ulfa