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All Journal Ilmu Administrasi Publik Professional : Jurnal Komunikasi dan Administrasi Publik Equilibrium: Jurnal Pendidikan MONSU'ANI TANO Jurnal Pengabdian Masyarakat Jurnal Pendidikan dan Konseling Ideas: Jurnal Pendidikan, Sosial dan Budaya Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Abdidas Journal Economy And Currency Study (JECS) Jurnal Mandala Pengabdian Masyarakat Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Iso Jurnal Kolaboratif Sains ProBisnis : Jurnal Manajemen COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Formosa Journal of Science and Technology (FJST) Formosa Journal of Applied Sciences (FJAS) Journal of Economic, Business, and Administration JEBA Journal of Innovation Research and Knowledge Asian Journal of Community Services (AJCS) IICSDGs Jurnal Ilmu Manajemen dan Bisnis JIAP Public Policy Journal Innovative: Journal Of Social Science Research Indonesian Journal of Advanced Research (IJAR) Jurnal Abdimas Terapan MULTIPLE: Journal of Global and Multidisciplinary Riwayat: Educational Journal of History and Humanities Jurnal Administrasi Negara dan Ilmu Pemerintahan International Journal of Sustainable Applied Sciences (IJSAS) Jurnal Manajemen Pendidikan Islam Journal of Innovative and Creativity Journal of Governance and Public Administration Journal of Scientific Insights Journal of Economics and Tourism Jurnal Administrasi Manajemen Sumber Daya Manusia dan Ilmu Sosial (JAEIS) Jurnal Pengabdian kepada MASyarakat (J-PMAS) Sasambo: Jurnal Abdimas (Journal of Community Service)
Gobel, Lisda Van
Universitas Bina Taruna Gorontalo, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Journal : Jurnal Iso

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Service Quality of Tax Consultant Services at Blessing Consultant Office Gorontalo Sapii, Tresya Anggraini; Gobel, Lisda Van; Antu, Yahya
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1757

Abstract

This study aims to determine the description of the quality of tax consultant services at the Gorontalo Blessing Consultant Office. This type of research is descriptive qualitative approach. Data collection techniques are done through interviews with a number of informants, observation and documentation. The research focus consists of employee capabilities, data reliability, and employee response. The results showed that: 1) The ability of employees of the Gorontalo Blessing Consultant Office in providing services, namely in tax reporting and preparing client financial reports, is still less competent because of the 4 (four) employees in the Blessing Consultant Office, only 1 (one) person has an accounting education background, while the other 3 (three) people have a background in public administration, management and education. 2) The reliability of data reported by Blessing Konsultan Gorontalo employees is still inaccurate, because every year clients will get a letter from the tax office due to problems with client tax reporting. 3) The response of Blessing Konsultan Gorontalo employees in handling complaints from clients related to problems in tax reporting and financial reports is still not good, this is because there are stillsome client problemsthat are usually not resolved immediately. 4) Overall, the quality of tax consultant services at the Gorontalo Blessing Consultant Office is seen from the ability of employees, data reliability and employee response are still not optimal. It is recommended that the overall services provided by Blessing Consultants Gorontalo still need to be further improved to minimize the problems faced by clients.
Performance Of Village Officials In Administrative Services In Kajulangko Village, Ampana Tete Sub-District,Entojo Una-Una District, Central Sulawesi Province Hasan, Sofyaningsih Muhlis; Gobel, Lisda Van; Bakari, Lutfia
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1758

Abstract

This study aims to determine the Performance of Village Officials in Administrative Services in Kajulangko Village, Ampana Tete District, Tojo Una-Una Regency, Central Sulawesi Province. This research method uses descriptive qualitative research. The data collection techniques used are observation, interview, and documentation techniques. In accordance with the type of research used is qualitative analysis techniques. The results of the research are in the form of the results of interviews conducted with research informants, related to the sub-focus used to be able to know the Performance of Village Officials in Administrative Services in Kajulangko Village, Ampana Tete District, Tojo Una-una Regency. The sub-focuses used are Responsiveness, Justice and Certainty of time. Based on data collection through in-depth interviews, observation, and documentation, each sub-focus is described as follows. Based on the overall interview results above, it can be concluded that the responsiveness of the performance of village officials in providing administrative services is not yet optimal. Based on the results of the interviews, it can be concluded that the performance of village officials in providing administrative services cannot be said to be optimal and in accordance with applicable standards of justice because there are differences in the treatment of individuals from various social and economic backgrounds although there are efforts to achieve equitable justice, there are still many challenges and obstacles that must be overcome. Based on the overall results of the interviews above, it can be concluded that the certainty of the performance of village officials in providing administrative services is not optimal.
Co-Authors Abdullah, Nurlaelasari Abdullah, Syaifudin Abdulwais Mahmud Adam, Mohamad Putra Adelia Adelia Hasu Adi Wijayanto Agus Pariono Airmas, Suwandi Aisafira Nurul Fitra Husain Akili, Santi Al-Hadar, Sofyan Alamri, Moh. Rafli Alfiah Dunggio Alhadar, Sofyan Ali, Sukirman H Amir, Rahman Andi Taufan Hujudji, Ikram Ansar Sahabi Antu, Yahya Arfan Mojo Ari Kartiko, Ari Arman Aligi Ayu Anastasya Rachman Azhar, Syamsul Bagou, Usan Bakari , Luthfia Bakari, Lutfia Bakari, Luthfia Bakona, Rahmawati Bidjuni, Abdul Mamat Botutihe, Nandra Audila D. Buange, Sri Pesriani Dali, Iskandar Djaba, Misbahudin Dunggio, Nelsin Dunggio, Titin Ellys Rachman Elnino Husain Mohi Ente, Rusni Fauzan Alfathy Feriska, Lisa Festiana Lasena Fitriah S. Akase Gintulangi, Sabriana Gintulangi, Sabriana Oktaviana Gobel, Rici Grace Oktovina Maskikit Guntur Arie Wibowo Guntur Arie Wibowo, Guntur Arie H.Rukiya Nggilu Haltin Bolota Hamdata, Fitry Hanafi, Andri Haris Hunta HARIYANTI Hasan, Kurniadi K Hasan, Kurniadi K. Hasan, Sofyaningsih Muhlis Hi. Ali, Sukirman Hi. Syarta, Ahmada Akmal Hunta, Haris I Kadek Satria Arsana I Kadek Satria Arsana Arsana Igirisa, Siti Choirunnisa Iin Laki Ikram Andi Taufan Hurudji Imam Mashudi, Imam Imran, Mohammad Indah, Nurmala Suci Indar Dwi Amelia Sidiki Irma Dumbela Isa Pakaya, Cindriyani Isnayati Laleno Jusrin Kadir Jusrin Kadir Kadir, Jusrin Kadir, Laksmyn Karmila Hasan Kasmat Rivai, Sutrisno Kasmudin H. Sabi Katili, Andi Yusuf Koton , Yosef P. Kurniadi K. Hasan Laila Yusuf Laksmyn Kadir Lindawaty Arbie Lutfia Bakari Luthfia Bakari Maemunah Maemunah Mapiasse, Zeliana Amirudin Masayu Anastasya H. Pikoli Masrifa Wengkeng Maya Lamusu Meity Tombinawa Minarti Dunggio Minggus Harun Misbahudin Djaba Moh. Abubakar Talalu Mohamad Putra Adam Mohamad Syukur Adam Mokodongan, Regi Muchlis Hullah Muhamad, Adelina Fiolita Nanda Saputra Nggilu , Rukiah Nggilu, Rukiah Nggilu, Rukiyah Non Endey Noni Pricilia Van Gobel Nur Fadila Bahmid Nur Izatul Jannah Hulopi Nuriyanti S Nani Nurlaila Stion Nurlailah Abdullah Nurman Utina Nur’ain Utina Nusi, Caayu Nusu, Fadlia Nusu, Olgha Olan Harun Olgha S Nusu Paneo, Indrawati Pano, Sahrin S. Pariono , Agus Pariono, Agus Pudul, Nursia Putri Haluti Putri labara, Dhea sabrina Rachman, Ellys Rachman, Fajerin Racman , Ellys rahim, muhtar Rahmad Dandi Tuadingo Rahman Amir Rahman, Suwartin Rahmat Ismail Datau Rahmawati Rahman Rambulangi, Stenly Manuel Ramis Kasim Ramli Mahmud Rasid Botuwa Rina Kohongia Risman Hasan Rivalya Malanua, Salsa Bila Rukiah Nggilu Rusli Mahadi Rusni Ente Rusni Ente Rusni Ente S. Nusu, Olga Sabriana Octaviana Gintulangi Sabriana Oktaviana Gintulangi Sabriana Oktaviana Gintulangi Sahi, Yayan Salma Hulinggi Samangka, Ikdar W. Sandi Nurman Saputra Sapii, Tresya Anggraini Saputra, Muh. Wahyu Saputra, Nanda Sarwin ishak Sidiki, Sandrina Siti Chairunnisa Igirisa Sofyan Alhadar Sofyan Alhdar Sri Dewi Van Gobel Stevani Priatno, Ilvana Sulfa Muda Suma, Rahmawati Sumanti Maku Supri Sutrisno Luma Talalu, Moh Abubakar Talalu, Moh. Abubakar Tambingon, Adiel Islamyathi Nathanya Krystan Tangguda, Kharisma Tety Adam Tety Thalib Tety Thalib Thalib, Tety Toi, Adrian Tri Kurniasih Tri Utami Khairunissa Palahuwata Udin Hamim Umar, Herlina Usman Kaharu Usman, Sudianto Usman, Wiranti Venny Lanti Wahyuningsih Atid Wijayanto, Adi Yahya Antu Yahya Antu Yanti Mustafa Yosep P. Koton Yuliana Hasan Yusril Ihza Disastra Zulkifli Vebriadi Saleh