Article Per Year (5 Year)
p-Index From 2021 - 2026
15.267
P-Index
This Author published in this journals
All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Penelitian Pendidikan IPA (JPPIPA) JURNAL PENDIDIKAN TAMBUSAI Jurnal Riset Bisnis dan Manajemen Jurnal Ners Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah jurnal syntax admiration Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Jurnal Akuntansi dan Keuangan Ar-Rihlah : Jurnal Keuangan dan Perbankan Syariah Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research Jurnal Pengabdian Bersama Masyarakat Indonesia Kriez Academy KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jesocin : Journal of Jabar Economic Society Networking Forum Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society Jurnal Audit, Pajak, Akuntansi Publik IPSSJ
Zaenal Aripin
Univeristas Sangga Buana Bandung
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

Published : 133 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 133 Documents
Search

 4   5   6   7   8 
Analisis Mutu Pelayanan Melalui Keselamatan Pasien Dan Kepuasan Pasien Sebagai Variabel Intervening (Studi Survei di Rumah Sakit Mitra Husada Pringsewu-Lampung) Dianvayani, Giska; Aripin, Zaenal; Syahidin, Rukhiyat; Mariati Asnar, Etty Sofia; Paramarta, Vip
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.14357

Abstract

Penelitian ini bertujuan untuk menganalisis keselamatan pasien, kepuasan pasien dan mutu pelayanan pada Rumah Sakit Mitra Husada Pringsewu-Lampung. Penelitian ini menggunakan pendekatan kuantitatif. Sampel dalam penelitian ini berjumlah 100 responden. Analisis data yang digunakan adalah analisis deskriptif dan analisis verifikatif menggunakan analisis jalur (path analysis). Analisis deskriptif terhadap keselamatan pasien, kepuasan pasien dan mutu pelayanan responden memberikan penilaian baik menuju sangat baik namun, masih ditemukan beberapa kekurangan yang harus diperhatikan untuk diperbaiki. Sedangkan hasil penelitian verifikatif, model analisis jalur menunjukkan nilai koefisien jalur antar variabel bernilai positif dan nilai koefisien jalur pengaruh langsung lebih besar dari pengaruh tidak langsung (76,2%>71,3%), artinya variabel kepuasan pasien sebagai variabel intervening mampu memediasi antara hubungan antara keselamatan pasien dengan mutu pelayanan. Nilai koefisien korelasi 0,940 menunjukan adanya hubungan yang kuat antar variabel dan nilai koefisien determinasi (R2) sebesar 88,3%, menunjukan variasi pengaruh variabel keselamatan pasien dan variabel terhadap kepuasan pasien variabel mutu pelayanan cukup besar. Hasil hipotesis statistik untuk uji-t (parsial), variabel keselamatan pasien berpengaruh positif kepuasan pasien, variabel keselamatan pasien berpengaruh positif dan signifikan terhadap variabel mutu pelayanan, secara langsung variabel kepuasan pasien berpengaruh positif dan signifikan terhadap variabel mutu peyanan dan secara tidak langsung variabel keselamatan pasien berpengaruh positif terhadap mutu pelayanan melalui variabel kepuasan pasien. Hasil penelitian secara keseluruhan menunjukkan adanya implikasi variabel keselamatan pasien dan variabel kepuasan pasien terhadap mutu pelayanan.
Analisis Komunikasi, Motivasi, dan Lingkungan Kerja Melalui Kepuasan Kerja Terhadap Kinerja Pegawai di Instalasi Pelayanan Private Rumah Sakit Wahidin Sudirohusodo Makassar Fransiska Carmelia Subeno; Zaenal Aripin; Rukhiyat Syahidin; Kosasih Kosasih; Vip Paramarta; Farida Yuliaty
Jurnal Ners Vol. 9 No. 4 (2025): OKTOBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i4.50577

Abstract

Penelitian ini bertujuan menganalisis pengaruh komunikasi internal, motivasi, serta lingkungan kerja terhadap kinerja karyawan, dengan menempatkan kepuasan kerja sebagai variabel antara. Latar belakang masalahnya adalah Instalasi Pelayanan Private RS Wahidin Sudirohusodo Makassar, yang seharusnya menjadi layanan unggulan untuk meningkatkan reputasi dan pendapatan, justru belum mencapai target kontribusi keuangan dan tingkat kepuasan pasien, suatu kesenjangan yang perlu dikaji dari perspektif faktor internal SDM. Data berupa kuesioner yang dikumpulkan dengan menggunakan skala likert yang diberikan kepada 70 pegawai dari berbagai level jabatan, ditambah wawancara terbatas dan kajian dokumen laporan kinerja. Metode analisis jalur digunakan untuk menginvestigasi pengaruh langsung dan tidak langsung dari komunikasi internal, motivasi, lingkungan kerja, kepuasan kerja, dan kinerja. Hasil penelitian mengungkapkan bahwa pegawai yang memiliki motivasi kuat dan berada dalam lingkungan kerja yang nyaman menunjukkan peningkatan kinerja yang signifikan, yang terlihat dari produktivitas, mutu layanan, serta rasa puas dalam bekerja. Sebaliknya, komunikasi internal belum berdampak substansial terhadap peningkatan tersebut. Berdasarkan temuan itu, rekomendasi praktis yang paling prioritas adalah fokus pada dua hal peningkatan motivasi pegawai lewat program pengakuan dan pelatihan, serta penciptaan lingkungan kerja yang lebih produktif. Sistem komunikasi internal yang masih belum optimal juga harus diperbaiki, karena mustahil mengharapkan peningkatan kinerja layanan premium di instalasi ini tanpa pembenahan ketiga aspek tersebut.
Utilizing Internet of Things (IOT)-based Design for Consumer Loyalty: A Digital System Integration Zaenal Aripin; Vip Paramarta; Kosasih
Jurnal Penelitian Pendidikan IPA Vol 9 No 10 (2023): October
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v9i10.4490

Abstract

The purpose of this research is to describe the design of a digital system to create IOT-based customer loyalty. The application of IOT systems for the banking sector is inevitable as part of the widespread positive impact of communication and information technology. The method used in this research is to use literature review by reading a lot of previous research which is the basis for this research by reading a lot of research, the author will be able to better understand the ongoing research by reading a lot of books and journals of previous research, new problems will be found and can be used as future research. The result of this research is a proposed system that can be used as a reference for further research, and can be used as an applied system so that the existing system can be further developed and can be even better, the proposed system produces the latest system using IoT and is expected to produce a smart consumer loyalty system. 
Pengaruh Kepatuhan Laporan Keuangan, Pemanfaatan Teknologi Informasi, Pengendalian Internal terhadap Pencegahan Fraud Pengelolaan Dana Desa : Studi Empiris pada Pemerintah Desa di Kecamatan Malaka Barat Valerianus Bria; Fitriana Fitriana; Zaenal Aripin
AKUA: Jurnal Akuntansi dan Keuangan Vol. 5 No. 3 (2026): Juli 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/akua.v5i3.7383

Abstract

Village fund management in Indonesia still faces serious challenges due to high levels of fraud, including corruption, fraudulent statement, and asset misappropriation. This situation requires more effective prevention systems based on transparency, accountability, and digitalization. This study aims to examine the influence of Financial Reporting Compliance, Information Technology Utilization, and Internal Control on Fraud Prevention in Village Fund Management. The research was conducted in Malaka Barat District using a quantitative approach and Structural Equation Modeling–Partial Least Squares (SEM-PLS). A total of 96 respondents, consisting of village heads and village officials from 12 villages, were selected through purposive sampling, based on their active involvement in managing village funds. The findings reveal that Financial Reporting Compliance and Information Technology Utilization significantly affect Fraud Prevention, while Internal Control does not show a statistically significant effect. Nevertheless, the effect size (f²) indicates that Internal Control contributes moderately at a structural level. These results suggest that reporting practices and digitalization serve as key drivers in building an effective fraud prevention system within village governance. This study contributes theoretically to the development of fraud prevention models in the public sector and offers practical recommendations for village governments to strengthen reporting mechanisms and optimize the use of information technology.
Pengaruh Kesiapan Organisasi dan Kompetensi Auditor terhadap Keamanan Data Audit pada PT. Agrobisnis Banten Mandiri (Perseroda) Kota Serang A Deni Iskandarsyah; Fitriana Fitriana; Zaenal Aripin
AKUA: Jurnal Akuntansi dan Keuangan Vol. 5 No. 3 (2026): Juli 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/akua.v5i3.8330

Abstract

Digital transformation in public sector auditing brings significant challenges to data security. In 2024, Indonesia recorded 21.7 million data breach cases, while audits of regional enterprises revealed weaknesses such as cash-based transactions, invalid attendance records, and unsecured digital assets. These conditions highlight the urgent need for organizational readiness and auditor competence in adopting secure audit technologies. This study aims to examine the influence of organizational readiness and auditor competence on audit data security at PT Agrobisnis Banten Mandiri (Perseroda) Kota Serang. A quantitative approach was applied using descriptive and verificative methods. The research involved all 30 staff members as respondents through total sampling, with data collected via questionnaires, interviews, and documentation. Analysis was conducted using multiple regression with SPSS, supported by validity, reliability, and classical assumption tests. Findings reveal that organizational readiness is relatively strong, though limited by infrastructure and digital oversight culture. Auditor competence is moderate, with adequate regulatory understanding but limited mastery of audit technology. Audit data security has not yet fully aligned with ISO 27001 and the Personal Data Protection Law. Verificative analysis shows organizational readiness has a significant effect on audit data security, auditor competence does not, and together both variables exert a significant influence with organizational readiness as the dominant factor. These results emphasize the importance of strengthening organizational structures to support secure digital audit transformation in regional enterprises.
ANALYSIS OF MOTIVATION AND PERCEPTION OF BECOMING A BANK CUSTOMER BETWEEN PARENTS (MOTHERS AND FATHERS) AND THEIR TEENAGE CHILDREN Zaenal Aripin; Kosasih; Vip Paramarta
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Beckground: Perceptions and motivations to become a bank customer can be influenced by various factors, including age, experience and financial needs. Parents and teenagers have differences in life experiences, knowledge and financial priorities, which may affect how they perceive the importance of being a bank customer. This study will identify differences and similarities in motivations and perceptions between parents and adolescents in relation to becoming a bank customer. Aims: The aim of this study is to gain a better understanding of the factors that influence the motivations and perceptions of becoming a bank customer between parents (mothers and fathers) and their adolescent children. It also aims to explore the differences and similarities in their views towards becoming bank customers. Research Methods: This study used a qualitative approach with in-depth interviews as the data collection method. The research participants consisted of parents (mothers and fathers) and their teenage sons and daughters who are bank customers. Data obtained from the interviews were analyzed using an inductive approach to identify emerging themes and patterns related to their motivations and perceptions of becoming bank customers. Results and Conclusions: Data analysis revealed differences in the motivations and perceptions of becoming a bank customer between parents and their adolescent children. Parents tend to have more motivations related to financial security, long-term investment, and fulfilling family needs. Meanwhile, teenagers tend to have more motivations related to personal needs, money management skills, and financial independence. Colntributioln: This study colncludels that thel moltivatiolns and pelrcelptiolns olf belcolming a bank custolmelr diffelr beltweleln parelnts (molthelrs and fathelrs) and thelir telelnagel childreln. This diffelrelncel may bel duel tol diffelrelnt lifel elxpelrielncels, knolwleldgel, and financial priolritiels beltweleln thelsel twol grolups. This relselarch prolvidels uselful insights folr financial institutiolns in delsigning molrel elffelctivel markelting stratelgiels tol attract bolth grolups as bank custolmelrs.
WILL DOING A LOT OF PROMOTIONS HELP INCREASE IMAGE AND CONSUMER APPEAL? Zaenal Aripin; Eko Aristanto; Ngurah Made Novianha Pynatih
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid development in the world of marketing shows that promotion is not only a tool to increase sales, but also has a significant impact on the company's image and consumer appeal. The fundamental question arises: whether by doing a lot of promotion, companies can effectively improve their image and strengthen the appeal to consumers. This study aims to investigate whether the intensity of promotion contributes to the improvement of company image and consumer appeal. By focusing on the relationship between promotion frequency and consumer perception, this study aims to provide a deeper understanding of the effects of promotion on company image and the extent to which it affects consumer appeal. This study uses a Systematic Literature Review (SLR) approach to collect and analyze related research findings from various literature sources. Taking into account empirical research, consumer theory, and corporate case studies, the study details the impact of promotion on corporate image and consumer appeal. Analysis of the literature reveals that promotions done wisely can make a positive contribution to improving a company's image and consumer appeal. The right frequency of promotions, consistent messaging, and timeliness are key factors in shaping consumers' positive perception of the brand. However, keep in mind that excessive or irrelevant promotions can result in negative impacts, such as consumer fatigue and decreased trust.
POST COVID: WHAT LESSONS CAN BE LEARNED FOR THE BANKING AND MSME INDUSTRY Zaenal Aripin; Ricky Agusiady; Didin Saepudin
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The COVID-19 pandemic has had a significant impact on global business dynamics, especially in the banking industry and Micro, Small and Medium Enterprises (MSMEs). Changes in consumer behavior, economic uncertainty, and supply chain disruption demand rapid adaptation and innovation. Therefore, this study aims to explore lessons learned from post-COVID-19 experiences and apply them in the context of the banking industry and MSMEs. This research aims to identify key lessons that can be drawn from the post-COVID-19 experience and analyze the impact on the strategy and sustainability of the banking industry and the development of MSMEs. This research uses descriptive qualitative methods by conducting in-depth case studies of several banking institutions and MSMEs that have experienced significant changes after COVID-19. Data collection was conducted through interviews, document analysis, and participatory observation. This research resulted in an in-depth understanding of the impact of COVID-19 on the banking industry and MSMEs, as well as the identification of key lessons. It found that adaptability, cross-sector collaboration, digital transformation, and adaptive risk management are crucial elements for the future success and sustainability of these two sectors.
ANALYSIS OF THE IMPACT OF CUSTOMER EXPERIENCE ON REPURCHASE ATTITUDES AND INTENT IN ONLINE GROCERY RETAIL: MODERATING FACTORS OF SHARED VALUE CREATION Zaenal Aripin; Bambang Susanto; Nurhaeni Sikki
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid development of online grocery retailing demands a deep understanding of the factors that influence customer purchasing decisions. This research aims to analyze the impact of customer experience on attitudes and repurchase intentions in the context of online grocery retail, with an emphasis on the moderating factors of shared value creation. The primary objective of this research is to understand the extent to which customer experience can influence consumer attitudes and repurchase intentions in an online grocery retail environment. In addition, this research aims to identify the role of moderating factors of value co-creation in changing the dynamics of the relationship between customer experience, attitudes and repurchase intentions. The research method used is quantitative with a survey approach. The sample was randomly selected from the population of online grocery retail customers and analyzed using relevant statistical techniques. The research instrument involved a questionnaire designed to measure customer experience variables, consumer attitudes, repurchase intentions, and moderating factors of shared value creation. The research results show that customer experience has a significant positive impact on consumer attitudes and repurchase intentions. The moderating factor of value co-creation has also been shown to play an important role in strengthening the relationship between customer experience and consumer attitudes. These results provide a better understanding of the complex dynamics in customer purchasing decisions in the context of online grocery retailing.
INNOVATION WITH SMALL INDUSTRY PLAYERS TO CREATE SHARED VALUE IN THE EXPERIENCE OF THE COVID-19 PERIOD IN INDONESIA Zaenal Aripin; Faisal Matriadi; Sri Ermeila
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 1 (2023): Kisa Institute - December 2023
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The COVID-19 pandemic has presented serious challenges for small industry players in Indonesia, forcing them to respond with innovation to survive. In this context, collaborative innovation with small industry players is the key to creating shared value and responding to rapid economic changes. This research aims to deepen understanding of the role of innovation with small industry players during the COVID-19 period in Indonesia, exploring how this collaboration forms a business ecosystem, creates shared value, and contributes to sustainable economic growth. The research approach used is descriptive qualitative, involving in-depth interviews with small industry players, documentation analysis and case studies. Data is collected and analyzed to identify patterns, trends and impacts of collaborative innovation during COVID-19. The research results show that innovation with small industry players in Indonesia during the COVID-19 period has created a strong collaborative ecosystem. This collaboration not only responds to crises, but also forms the foundation for sustainable growth. Sharing knowledge, operational efficiency through collaboration, and the use of digital technology are the main pillars in creating shared value amidst uncertainty.
Co-Authors A Deni Iskandarsyah Achmad Noerkhaerin Putra Adang Haryaman Adang Haryaman Adi Suroso Agusiady, R. Ricky Alfian, Achmad Arif Budi Raharja Aristanto, Eko Asep Gunawan Aspan Priana Bambang Susanto Debie K. R. Kalalo Dendi Nugraha Diah Fatma Sjoraida Dianvayani, Giska Didin Saepudin Didin Saepudin Didin Saepudin Dwika Ayu Amrita, Nyoman Endang Fatmawati Endang Ruchiyat Endang Ruchiyat Ermeila, Sri Etty Sofia Mariati Asnar Faisal Matriadi Faisal, Ijang Fakhry Amin Farida Yulianty Farida Yuliaty Finny Redjeki Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitriana Fitrianti, Nida Garnida Fransiska Carmelia Subeno Gjosphink Putra Umar Sakka Gulo, Nurdelima Harto Necsen Linelejan Herry Achmad Buchory Idris Idris Ijang Faisal Indri Damayanti Indri Damayanti Jaja Suteja Kosasih Kosasih Lili Adi Wibowo M. Rizqi Padma Negara M. Rizqi Padma Negara M. Syafarudin Mahaputra Marasabessy, Maharani Regita Mariati Asnar, Etty Sofia Matriadi, Faisal Maya Ariyanti Muhamad Abi Dunya Muhammad Syahrul Hidayat Mulyani , Sri Rochani Nazhira Nindya Padma Hanuun Ngurah Made Novianha Pynatih Nia Riana Nida Garnida Fitrianti Nugraha, Ramlan Indra Nugroho, Taufan Nurhaeni Sikki Nyoman Dwika Ayu Amrita Nyoman Dwika Ayu Amrita Nyoman Dwika Ayu Amrita Palittin, Normayanti Prihat Assih Purnamasari, Diana Raden Roro Fatmasari Raden Roro Fatmasari Raharja, Arif Budi Rama Tresnadi Redjeki, Finny Riana, Nia Ricky Agusiady Rukhiyat Syahidin Ryan Aldiansyah Akbar Salsabila, Unik Hanifah Sikki, Nurhaeni Sitanggang, Erikson Sri Rochani Mulyani Sugeng Haryanto Sukmana, Angga Sunardi Sunardi Sunarjo Sunarjo Susanti Syahidin, Rukhiyat Syarif Hidayatullah Taufik Zulfikar Tekat Sukomardojo Uce Karna Suganda Ucu Supriatna Valerianus Bria Vilma Dewi Anggraeni Vip Paramarta Vip Paramarta Vip Paramarta Vonny Novera Wasinininingsih Wasinininingsih Wawan Ichwanudin Wawan Ichwanudin Widjajanti Utoyo