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Journal : E-JRM

PENGARUH CITRA MEREK, CITRA PERUSAHAAN DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN SMARTPHONE MEREK SAMSUNG (Studi Pada Mahasiswa Fakultas Ekonomi Universitas Islam Malang) Suparman Suparman; Rois Arifin
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No.2 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTTarget of this research is to know influence brand image, company image and product quality by simultan to decision purchasing smartphone Samsung and influence brand image, company image and product quality by parsial to decision purchasing smartphone Samsung. This research type is research explanatory. This research done at University of Islamic Malang. Population in this research is all students Faculty Economics University of Islamic Malang year 2013-2016 amounting to 2435 student while research sampel amount 96 student with sampling technique purposive sampling method. Result of research indicate that brand image, company image and product quality have an effect by simultan to decision purchasing of Samsung smartphone. Brand Image, company image and product quality by parsial have an effect to decision purchasing of Samsung smartphone.Keywords : Brand Image, Company Image, Product Quality, Decision Purchasing 
Analisis Pengaruh Diferensiasi Produk, Diskon Harga, Dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Reshare Rabbani Sumenep Fadlilatul Khairiyah; Rois Arifin; M Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 18 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The study aims to know and analyze the impact of product differentiation, discounts prices, and services on the loyalty of Rabbani Sumenep Reshare customers. The study used case studies on Rabbani Sumenep's Reshare customers where the data was obtained by distributing the questionnaire to Rabbani sumenep's reshare using a sampling method. The population in this study is not definitely known as the number, so it uses the formula of hair et.al that obtained the number of samples as much as 95 respondents. The method of analysis used is the linear, linear regression analysis. The research shows that simultaneous or together dissociative variables of product, discount prices, and quality services affect customer loyalty and are partial deferment variables of product dissociation, discount prices, and service quality also have an effect on customer loyalty. Key words: customer loyalty, product deferation, price discount, quality of service 
PENGARUH STORE ATMOSPHERE, KUALITAS PELAYANAN, GAYA HIDUP DAN TEMAN BERBELANJA TERHADAP KEPUTUSAN PEMBELIAN IMPILSIF (Studi Kasus Konsumen Distro Three Second Malang) Rivaldi C Lengam; Rois Arifin; Siti Asiyah
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 24 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT Research in the aims to find out the influence Store Atmosphere, Service Sample so fon amount of Quality, Lifestyle and Friends Shopping on the Decision of Purchasing Impulsive100 people who are consumers of Distro Three Second Malang. The method used in the analysis of descriptive analysis is to use validity, reliability, normality, multiple linear regressionanalysis, multicollinearity test, heteroscedasticity testing, hypothesis testing, and hypothesis testing. The this results of study in dicate that Variables Store Shopping, while partially each of Store Atmosphere, Variables Atmosphere ,Quality of Service, Lifestyle and Friends Quality of Service, Lifestyle and Friends of Cooperation Affecting the same effect on Purchasing Decisions Impulsive in Distro Three Second.  Keywords: StoreAtmosphere, Service Quality, Lifestyle, Shopping Friends, Impulsive Purchasing Decisions 
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Melalui Kepuasan Nasabah Tabungan Sebagai Variabel Intervening Pada PT. Bank Negara Indonesia Tbk, Cabang Malang (Studi Pada Nasabah PT. Bank Negara Indonesia Tbk, Cabang Malang) Edi Cahyono; Rois Arifin; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 12 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The purpose of this study was to determine the effect of service quality on loyalty through savings customer satisfaction as an intervening veriable at PT. Bank Negara Indonesia Tbk, Malang Branch. The population in this study are savings customers who often make transactions either directly come to the office or only transact through an ATM machine at PT. Bank Negara Indonesia Tbk, Malang Branch. This study is a type of research in which researchers observe data collection and record, analyze, and interpret data as is. The research method used is multiple linear regression. The sample in this study was taken using judgmental sampling by selecting people who were selected so that they were seen as having a close connection with the special characteristics of the sample that were already known.The analysis shows that the direct effect between service quality on customer loyalty is equal to 0.252 and the direct effect on satisfaction on customer loyalty is equal to 0.399. The influence directly shows that with increasing service quality, customer loyalty will increase. The results of the analysis of the direct effect can be seen that the decision affects the loyalty that is equal to 0.399. Keywords : Service Quality, Customer Satisfaction and Customer Loyalty
PENGARUH EXPERIENTIAL MARKETING STRATEGY TERHADAP KEPUASAN KONSUMEN (Studi Pada Konsumen Waroeng Steak and Shake Ciliwung Kota Malang) Ahmad Fadeli; Rois Arifin; M Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 7 No. 13 Agustus 2018
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTThe purpose of this study is to determinated the effect of experiential marketing variables on customer satisfaction in the steak and shake ciliwung warung Malang. The research method used is quantitative. Population and samples used in this research is customer waroeng steak and shake ciliwung Malang.  Sampling technique using accidental sampling technique, while data analysis method used in this research is multiple linear regression analysis.            The results of this study provide empirical evidence that experiential marketing variables both simultaneously and partially have a positive and significant impact on customer satisfaction.Keywords: experiential marketing and consumer satisfaction.  
PENGARUH BRAND IMAGE, HARGA, KUALITAS PRODUK DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN PADA XIAOMI SMARTPHONE (STUDY PADA KONSUMEN XIAOMI, METEOR CELL KOTA MALANG) Muhammad Waliyul Ilmi; Rois Arifin; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 8 No. 20 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACT This study aims to determine and analyze the effect of brand image, price, product quality, and WOM both simultaneously and partially on the decision to buy a Xiaomi mobile phone in Meteor Cell Malang. The population in this study is the number of consumers in April, which is 1,700 which shows the average number of buyers each month. While the number of samples taken was 73 respondents.The results of simultaneous  analysis shows that the influence of brand image variables, prices, product quality and WOM has a significant influence on the purchase decision of Xiaomi mobile phones. While partially brand image, price, product quality and word of mouth have a significant effect on purchasing decisions for xiaomi cellphones. Keywords: Brand Image, Price, Product Quality, WOM, Purchasing Decisions
PENGARUH SERVICE QUALITY GALERI INVESTASI DAN MOTIVASI INVESTASI TERHADAP KEPUTUSAN INVESTASI MAHASISWA FEB UNISMA DI PASAR MODAL Faruq Wahyudi; Rois Arifin; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 7 No. 2 Agustus 2018
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACT This study aims to test Service Quality and Investment Motivation in influencing Investment Decisions on students of the Faculty of Economics and Business, Malang Islamic University. The population in this study were 505 people, and the sample in this study used purposive sampling technique totaling 83 people. Data analysis method used in the study is multiple linear regression, with F test for simultaneous and partial t test. The results of this study provide empirical evidence that partially Service Quality has a positive and significant effect on investment decisions (sig 0.004), Investment Motivation has a positive and significant effect on investment decisions (sig 0,000), and simultaneously states that Service Quality and Investment Motivation have a positive and significant to investment decisions (sig 0,000).Keywords: service quality, investment motivation and investment decisions
PENGARUH LINGKUNGAN KERJA, MOTIVASI, DAN KEMAMPUAN TERHADAP KINERJA PEGAWAI (Study Kasus Pada Badan Pengelolaan Keuangan dan Aset Daerah Kabupaten Malang) Ridho Hananta Ramadhan; Rois Arifin
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 5 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTThis study aims to determine and analyze the influence between work environment, motivation and ability to the performance of employees partially and simultaneously. This type of research is a quantitative research. Respondents in this study are employees in the Regional Financial and Asset Management Agency of Malang Regency. The sample used in this study amounted to 53 employees. Data collection method used is to spread the questionnaire and interview. The results showed that the work environment variables and the ability to affect the performance of employees partially. While the variable of motivation does not affect the variable performance of employees partially. Simultaneously work environment variables, motivation and ability affect the performance of employees.Key words: performance, work environment, motivation, ability
PENGARUH STORE ATMOSPHERE, PRODUCT, DAN PROMOTIONAL MIX TERHADAP KEPUTUSANPEMBELIAN BARANG DI DISTRO (Studi Kasus pada Noisy Clothing Malang) Fatkhul Akmal Maulana; Rois Arifin; Achmad Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 6 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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ABSTRACTThe current storage phenomenon, product mix and promotion become the main discussion topic in this research because it able to give contribution to purchasing decision of goods either individually or simultaneously in doing marketing strategy.The research was conducted in Malang Apparel Malang. Tujan this research is for more information and prefer mix, product and promotion for purchasing decision of goods in distros partially or simultaneously. Variables used in this study are attributes of stores, products and. As the dependent variable. The sample used in this research is 90% of noise consumers using accidental method. Methods of research data with questionnaires distribution. Analysis using SPSS 14.0 for windows program.The results of this study indicate a significant storage environment in purchasing decisions in the distribution of goods, a significant product to the decision of purchasing goods in distribution decisions and promotion mix of significant to the purchase of goods in distribution, shop atmosphere, product and promotion mix. Simultaneously on the goods in the distribution.Keywords : Store Atmosphere, Product, Mixed Promotion, DecisionPurchaseof Goods in Distro
Pengaruh Disiplin kerja, Motivasi dan Komitmen Organisasi Terhadap Kinerja Pegawai Dinas Pemberdayaan Perempuan, Perlindungan anak, Pengendalian Penduduk dan Keluarga Berencana (DP3A P2KB) Kota Batu Khairul Imamul; Rois Arifin; Afi Rachmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No.2 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract               The purpose of this research is to know and analyze the influence of Work discipline, Motivation and Organizational Commitment to Performance of Employees at Department of Women Empowerment, Child Protection, Population Control and Family Planning (DP3A P2KB) Batu City. Population in Research All employees working in the Department of Women's Empowerment, Child Protection, Population Control and Family Planning (DP3A P2KB) Batu City. The sample used is the Office of Women Empowerment, Child Protection, Population Control and Family Planning (DP3A P2KB) Batu City. As for Sampling Technique that if less than 100 better taken all so this research is census research.               Based on the results of this study it is known that the independent variables simultaneously affect Significantly to the bound variable is known value Fhitung 25,426 with the value of sig 0,000 <0,05 then H1 di terimah, meaning the variable discipline work, motivation and Commitment Organization simultaneously affect on Employee Performance. As well as work discipline variables, it is known that THTI value 8,725 with sig value 0.000, <0,05 means partially effect on the performance of employees. The variable of motivation is known value of Thitung 527 with value of sig 0,601> 0,05 meaning that motivation variable do not influence partially to employee performance. Organizational Commitment Variables known Thitung value -320 with sig value 0.750> 0.05 means Organizational Commitment variable does not partially effect on employee performance Keyword : Work discipline, Motivation, Organizational Commitment, and Performance Employees 
Co-Authors A. Rizky Akbar Maulana Zain AA Sudharmawan, AA Aan Arief Trenggono Abdurahman . ABS, M Khoirul Ach. Noval Annas Achmad Agus Priyono Adela, Diva Adi Pamungkas Adia Reyhan Putra Pratama Afi Rachmat Slamet Afi Rahmat Slamet Afida Nur Uzma Agung Jiwandono AGUS SETIAWAN Ahmad Fadeli Ahmad Farid Wahyudi Ahmad Fiantoni Fazri Ahmad Hikam Ahmad Rifa’i Maksum Ahmad, Ryan Fazrin Ahsani Taqwiem Ahsani Taqwiem Ainul Yaqin Akhmad Faisol Efendi Aleria Irma Hatneny Alfian Budi Primanto Alika, Lingling Ayu Alun Dwi Septiando Amin, Muh Sirojuddin Amin, Muhammad Rohil Aminuyati Amiruddin . Amiruddin Amiruddin ANANG FUAD Syafrudin Andi Normala Andi Normaladewi Angga Riduansyah Adi Pranata Anindita Salasa Ahmada Arif Kurniawan Santoso Arif Luqman Hakim Arini Fitria Mustapita Arsyianto, Muhammad Tody Ashifa Maharani Asmina Rahmawati Ayax Berrem Bernadi Azizy, Ailsa Rania Bagas Primadi Bagus Tuhu Hidayat Bahari, Romi Chandra Baha’ul Mu’in Bahrul Bainarqi Baihaqi, Moh Kholis Bambang Heri Susanto Basalamah, Muhammad Ridwan Bastomi, Mohamad Bilqis, Nurul Callista, Arwa Diba Ratu Cholilah Cholilah David David Erdiansyah Desi Ristanti Devin Koko Febiriliansyah Devyasari Octavia Irawan DEWI FITRIANI Dita Octavia Donny Pangestu Dwi Mayangsari Dwi Murniyati Dwimas Arie Supangkat Edi Cahyono Edi Saputra Efendi Yusuf Ego Andromega Eka Farida Eka Febri Wijanarko Eli Umitasari Erdiana, Alifiah Nur Etty Saraswati Eva Ruswinda Fadhilah, Rio Fadlilatul Khairiyah Fahinda Rio Dinata Fahrurrozi Rahman Fajar Setia Faruq Wahyudi Fatkhul Akmal Maulana Fatur Rochman Fauziyah, Yenny Zanubah Febriansyah, Aldhi Fifit Nurta Syaifudin Firmansyah, Oktova Rian Fitri Wahyuni Fitriyah, Hanis Fuji Santoso Gusti Suta Pahlopi Guterres, Novicasari Nur Pratiwi Hainun Mansyur Hamim Farizy Zarkazy Hawin Anam Fadhlullah Helmiyatun Naimah Heni Lutfia Sari Hikmatun Nafiah Ali Holyness Nurdin Singadimedja Idatul Faizati Ighfirlana Ighfirlana Illiatus Soleha Ilmi, Lilik Qaffidhotul Indah Fatmawati indah nuril laili Irawan Dwiyanto Ismail Hidayat Ismawati Fauziah Ita Athia Jangky Dausat Januarika Zakinah Larasati Juniarti Juniarti Karima, Isnaini Kartika Rose Rachmadi Khairul Imamul Khalikussabir, Khalikussabir Kholidah, Amalya Nur Maya Khusnul Khotimah Kristina Firdha Kyswantoro Laila, Fati Khalif Lailatuz Zuhriyah Lalu Wahyu Azazi Ledy Diana Lukyani, Defita Luluk Fitria Lusi Agustina Luthfi Humam M Hufron M. Aliyuddin M. Hufron M. Khoirul Anwarodin Broto Suharto M. Rizki Azhari M. Sulaiman M.Hufron M.Hufron Maaniya Tamama Maera Yulia Magdalena Dwi Anggraini Mahadyka Agung Prasetyo Mahardani, Ahmad Subhan Malinda, Elsa Mandasari, Adinda Putri Marca Intan Youlanda Mas’udah, Nia Arifiana Maulida Elvara Mega Putri Elissa Melinda Handayani Millaningtyas, Restu Miswanto Miswanto Mochamad Arif Rizky Mochamad Rosul Moh Hafiz Hismuddin Moh. Hufron Moh. Nur Dafa Sidqi Mohammad Fandi Mohammad Lutfi Mohammad Rasuli Mohammad Wildan Mohd Salleh, Muhammad Zulfaris Mudasir Mudasir Muhammad Abu Tholib Muhammad Anshor Syafi’i Muhammad Fadil Muhammad Hufron Muhammad Misnarum Muhammad Muhammad Muhammad Rukmana Muhammad Waliyul Ilmi Mukhamad Amin Suryanulloh Murniyati, Dwi Nadifah, Siti Rogibatun Nagari, Bregas Istha Sasangka Aji Naghieb, Muhammad Nanda Kumala Ningsih Nicholas Galang Widjanarko Nida Aulia Amatullah Nisa', Khoirotun Novita Dewi Rahmawati Nurhasan Aripin Nurhayati, Susi Alistina Nurlaili Nurlaili Nurmalita Sari Nursani Nursani nurul latifah Nurus Sofi Ony Dzaky Abdillah Padli, Feri Pandora, Calista Mina Prayoga, Lintang Prihartini, Wahyu Purwanti, Henny Putri Indah Lestari Putri, Alkansha Berlina Eka Putri, Intan Sabrina Aziza Putri, Vina Afrilianda Qamar, Sariful Qurrotu A&#039;yun Rachmadi , Kartika Rose Rachmaudinah Hilda Safitri Raden Mohamad Herdian Bhakti Rafsanjani, Rafli Rahman, Muhammad Fahrozi Rahmat Nur Riandika Rahmatulloh, Muhammad Alamsyah Rahmawati Rahmawati Rahmawati Rahmawati Rahmawati Rahmawati, Rahmawati Ramadhan, Tri Sugiarti Rano Yudho Prawiro Ratna Dewi Kartika Sari Ratna Tri Hardaningtyas, Ratna Tri Rendyana Putra Restu Millaningtyas reza rezita oktaviana Ridho Hananta Ramadhan Rifa Azkiyah Rifma Azizatun Novianti Rif’a Maulana Risalahtul Chamiati Misbah Riski Bagus Satria Rismatul Karomah Rivaldi C Lengam Rizal, Syarif Ali Rosyidah, Ainul Fitrotur Rudi Hartono Safrillia, Dea Salman, Ach. Rois Salsabila, Oktaviana Salwa Samsul Haji Sandra Oktaviasari Saputri, Vicky Yuli Saraswati, Ety Sari Oktavia Satria Abdi Pratama Yudha Satria Putra Utama Sindi Puji Lestari Siti Asiyah Siti Hulud Sodikin Sodikin Suharto, M. Khoirul Anwarudin Broto Suhriyanto Suhriyanto Sulton Sholehuddin, Sulton Sunaryo, Hadi suparman suparman Sya'bana, Laillia Nisfi Syafaat Syafaat Syamsul Ibad Tamaulina Br Sembiring Tristanti, Febiana Destin Trya May Indriani Ubadillah Mohsyin Ulayya, Afifah Azizah Umrotus Febriansari Usman Ali Vicky Dwi Anggraeni Vita Nur Jannah Wahyu Anggar Saputra Wahyuningtyas, Nanik Wahyuningtyas, Novianur Wardhana, Nurani Lembut Putri Widyan Violita Winda Jaya Yuli Khoiriyah Yusuf Andriansyah Zahro, Saniaty Zahrok’u Syarofah Zairozie Tamim ‘ Aini, Nur