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Faktor Intrinsik yang Berperan pada Motivasi Kerja dari Perspektif Teori Dua Faktor pada CO BTPNS Halimatussadiah Halimatussadiah; Zulfina Adriani; Dian Mala Fithriani Aira
Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce Vol. 4 No. 1 (2025): Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/digital.v4i1.3972

Abstract

Work motivation is crucial in enhancing employee performance and productivity, especially in the Islamic banking sector. This study analyzes intrinsic factors influencing the work motivation of Community Officers at Bank BTPN Syariah MMS Rantau Rasau based on Herzberg’s Two-Factor Theory. Using a descriptive qualitative approach, data was collected through interviews, observations, and document analysis. The findings reveal that intrinsic factors contributing to motivation include achievement, recognition, responsibility, the nature of the work, and career development opportunities. Among these, achievement and recognition are the most dominant factors influencing work motivation. Community Officers who receive appreciation for their achievements and recognition from superiors and colleagues tend to demonstrate higher morale and commitment. Therefore, this study recommends that Bank BTPN Syariah emphasize achievement and recognition in human resource management policies. Providing rewards for accomplishments and constructive feedback can enhance employee motivation and performance, ultimately supporting organizational goals.
Peran Komunikasi Internal terhadap Efektivitas Kerja dan Kinerja Karyawan pada Dinas Ketahanan Pangan Provinsi Jambi Mega Isabella Sitinjak; Zulfina Adriani; Feny Tialonawarmi
Journal Economic Excellence Ibnu Sina Vol. 3 No. 1 (2025): Journal Economic Excellence Ibnu Sina
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/excellence.v3i1.2392

Abstract

This research aims to explore the role of internal communication on work effectiveness and employee performance at the Jambi Province Food Security Service. Internal communication is a key factor in increasing organizational efficiency and productivity, especially in the government context. The research approach used is qualitative with descriptive methods, aiming to understand the experiences, perceptions and dynamics of interactions between employees and management. Data was obtained through in-depth interviews with 3 participants consisting of structural officials and functional employees, as well as through direct observation of communication patterns in the work environment. The research results show that effective internal communication characterized by openness of information, active participation of all parties, and transparent two-way communication contributes significantly to increasing work effectiveness and employee performance. Employees who feel they have received sufficient information and are involved in decision making are more motivated and show better performance.
Triad Leadership Based Service Performance Model mediated by Job Satisfaction and Organizational Commitment Adriani, Zulfina; Rum, Muhammad; Junaidi, Junaidi; Yacob, Syahmardi
International Journal of Applied Management and Business Vol. 2 No. 1 (2024)
Publisher : ADPEBI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijamb.v2i1.861

Abstract

This research aims to test the mediating effect of job satisfaction and organizational commitment on the influence of Triad leadership on service performance. There were 144 research respondentsOPD employees in the West Tanjung Jabung district government. The research method used is descriptive verification analysis and data analysis using Structural Equation Modeling (SEM) with the help of Amos.18 Software.The research results show that the direct influence of triad leadership on job satisfaction, organizational commitment has a positive and significant effect. The direct influence of job satisfaction, organizational commitment on service performance has a positive and significant effect. Triad leadership directly influences service performance positively and significantly. The indirect effect, namely the mediating effect of job satisfaction, is able to influence triad leadership on service performance. The effect of organizational commitment is able to bridge the influence of triad leadership on service performancein the OPD environment of the West Tanjung Jabung Regency government. The importance of job satisfaction obtained by employees and the organizational commitment that is built can improve service performance which is supported by triad leadership by building the sharing of knowledge, trust and power from a triad leader. Suggestions for leaders with triad behavior to continue to build job satisfaction and organizational commitment, especially affective and normative commitment,
Pengaruh kemampuan kerja dan motivasi kerja terhadap kinerja karyawan PT. Nusantara Card Semesta (NCS) cabang Jambi Aditya Rachman; Zulfina Adriani; Dwi Kurniawan
Jurnal Dinamika Manajemen Vol. 7 No. 4 (2019): Jurnal Dinamika Manajemen
Publisher : Prodi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jdm.v7i4.24989

Abstract

This study aims to: determine the description of work ability, work motivation and employee performance of PT. Nusantara Card Semesta (NCS) Jambi branch. As well as to determine the effect of work ability and work motivation of employees on the performance of employees of PT. Nusantara Card Semesta (NCS) Jambi Branch. Based on the results of the study that: 1) Description of the work ability of PT. Nusantara Card Semesta (NCS) Jambi branch with an average score of 106.5 is included in the very high category. The description of the average work motivation score of PT. Nusantara Card Semesta (NCS) Jambi Branch, which is 92.2, is included in the high category. Description of employee performance of PT. Nusantara Card Semesta (NCS) Jambi Branch with an average score of 99.1 is in the high category. 2) Based on the results of multiple linear regression testing that the variables of work ability and work motivation partially have a positive and significant effect on the performance of employees of PT. Nusantara Card Semesta (NCS) Jambi branch. Meanwhile, the variables of ability and work motivation also have a significant effect on the performance of employees of PT. Nusantara Card Semesta (NCS) Jambi branch.
STRATEGI PENGUATAN BRANDING DAN DIGITAL MARKETING PADA SANTI GALLERY Ajizah, Nur; Muraddin, Zulkifli; Musnaini, Musnaini; Octavia, Ade; Adriani, Zulfina; Indrawijaya, Sigit
EJOIN : Jurnal Pengabdian Masyarakat Vol. 2 No. 6 (2024): EJOIN : Jurnal Pengabdian Masyarakat, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ejoin.v2i6.2907

Abstract

Penelitian ini bertujuan untuk mengembangkan strategi branding dan digital marketing guna menjangkau pangsa pasar yang lebih luas bagi UMKM Santi Gallery di Desa Rantau Badak Lamo, Kabupaten Tanjung Jabung Barat, Provinsi Jambi. Metode penelitian meliputi observasi langsung dan wawancara dengan pemilik UMKM. Aktivitas yang dilakukan mencakup pembuatan merek dan logo, inovasi desain kemasan, pembuatan label akrilik serta pengembangan sosial media. Hasil penelitian menunjukkan bahwa strategi penguatan branding berhasil meningkatkan persepsi positif terhadap produk dan memperkuat citra merek. Selain itu, strategi digital marketing melalui Instagram dan Facebook secara signifikan meningkatkan visibilitas dan interaksi dengan konsumen. Dengan demikian, strategi-strategi tersebut terbukti efektif dalam meningkatkan citra merek dan daya saing Santi Gallery, sehingga mampu menjangkau pangsa pasar yang lebih luas.
Penerapan Sistem Online Single Submission (OSS) dalam Meningkatkan Transparansi dan Akuntabilitas Pelayanan Perizinan Muhammad Zefanka Fisyawal; Zulfina Adriani; Erwita Dewi
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 2 No. 2 (2025): Mei : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v2i2.505

Abstract

The implementation of the Online Single Submission (OSS) system at the Jambi Province Investment and One-Stop Integrated Service Office (DPMPTSP) aims to improve transparency and accountability in licensing services. OSS is an electronic-based system that allows the licensing process to be carried out in an integrated manner through one platform, which makes it easier for business actors and the public to apply for permits and monitor the status of applications in real time. This study analyzes the impact of OSS implementation on the quality of licensing services in Jambi Province, with a focus on the aspects of transparency and accountability. The method used in this study is descriptive analysis with a qualitative approach, through interviews and observations of DPMPTSP employees and business actors who have used the OSS system. The results of the study show that the implementation of OSS has accelerated the licensing process, reduced bureaucratic red tape, and increased accessibility of information for the public. In addition, OSS also contributes to reducing the potential for abuse of authority and increasing service accountability. However, there are still several challenges related to infrastructure readiness and user understanding of the system. Overall, the implementation of OSS at the Jambi Province DPMPTSP has a positive impact on realizing more transparent and accountable licensing services.
Implementasi Sistem Online Single Submission (OSS) Terhadap Kemudahan Layanan Akses dalam Mendorong Investasi dan Pengembangan Ekonomi Lokal M. Dimas Jayakresna; Zulfina Adriani; Sylvia Kartika Wulan B
Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah Vol. 3 No. 2 (2025): Juni : Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/nuansa.v3i2.1808

Abstract

This study aims to understand how the Online Single Submission (OSS) system is implemented at the Investment and One-Stop Integrated Services Office (DPMPTSP) of Jambi Province, and how it influences service accessibility, investment growth, and local economic development. OSS is a digital licensing system developed by the Indonesian government to simplify and accelerate the business licensing process through an integrated platform. This research uses a descriptive qualitative method, with data collected through interviews, observations, and documentation from DPMPTSP staff and business owners who use the OSS system. The results show that OSS helps simplify the licensing process and makes services more transparent. However, there are still challenges such as limited user understanding, uneven internet access, and weak inter-agency coordination. Despite these challenges, OSS is considered to have supported a more favorable investment climate and encouraged regional economic growth. Therefore, it is necessary to improve users' digital literacy, update the OSS system, and strengthen cooperation among related institutions.
THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP STYLE ON POLICE EMPLOYEES' PERFORMANCE THROUGH ORGANIZATIONAL COMMITMENT AS A VARIABLE INTERVENING IN JAMBI REGIONAL POLICE Permatasari, Wulan Dyah; Adriani, Zulfina; Ratnawati, Ratnawati
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 12, No 1 (2025): ECOBISMA
Publisher : Published by the Faculty of Economics and Business, University of Labuhanbatu, North Sumat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v12i1.7530

Abstract

This study aims to determine the knowledge of Transformational Leadership Style on Police Officer Performance with Organizational Commitment as an intervening variable at the Jambi Regional Police Human Resources Bureau. This study uses a quantitative approach, the data collection technique is through the distribution of questionnaires to 75 respondents. The hypothesis test is carried out through the use of descriptive analysis methods and data processing through the SmartPLS 4 application. The research findings show that Transformational Leadership Style has a positive and significant effect on Police Officer Performance, Transformational Leadership Style has a positive and significant effect on Organizational Commitment and Organizational Commitment has a positive and significant effect on Police Officer Performance
Pengaruh Pengembangan Sumber Daya Manusia (SDM) Terhadap Kepuasan Kerja Perawat Dalam Meningkatkan Kinerja Perawat di RSUD Raden Mattaher Jambi Amelia, Mellisa; Adriani, Zulfina; Indrawijaya, Sigit
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 5 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v5i5.2134

Abstract

Penelitian ini dilaksanakan di RSUD Raden Mattaher Jambi bertujuan untuk menjelaskan pengaruh pengembangan sumber daya manusia terhadap kinerja perawat yang dimediasi oleh kepuasan kerja perawat. Penelitian yang dilakukan bersifat penelitian kualitatif, dengan populasi adalah perawat yang masa kerjanya lebih dari satu tahun berjumlah 451 orang perawat. Pengambilan sampel menggunakan Teknik purposive sampling sebanyak 82 orang perawat, penentuan jumlah sampel pada bagian instalasi rawat inap dan instalasi rawat jalan dengan menentukan proporsinya sesuai dengan jumlah perawat pada dua bagian tersebut. Analisis data dilakukan dengan metode Structural Equation Modelling (SEM) dengan menggunakan pendekatan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa pengembangan sumber daya manusia berpengaruh signifikan terhadap kepuasan kerja, pengembangan sumber daya manusia berpengaruh signifikan terhadap kinerja perawat, kepuasan kerja pada perawat berpengaruh signifikan terhadap kinerja perawat, dan pengembang sumberdaya manusia melalui kepuasan kerja berpengaruh signifikan dalam meningkatkan kinerja perawat.
Efek Kepemimpinan Spiritual Terhadap Kinerja Dimediasi Oleh Etos Kerja Pegawai Korip, Fatkul; Adriani, Zulfina; Khalik, Idham
Jurnal Ilmiah Global Education Vol. 6 No. 2 (2025): JURNAL ILMIAH GLOBAL EDUCATION, Volume 6 Nomor 2
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i2.3711

Abstract

This study aims to analyze the effect of spiritual leadership on employee performance with work ethic as a mediating variable at the Bram Itam Sub-district Office, Tanjung Jabung Barat Regency. The research method used is quantitative with a saturated sampling technique involving 37 respondents. Data was collected through questionnaires and analyzed using descriptive methods and Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results of the study indicate that spiritual leadership does not have a direct significant effect on employee performance but has a positive and significant effect on work ethic. Furthermore, work ethic has a positive and significant effect on employee performance and significantly mediates the relationship between spiritual leadership and employee performance.
Co-Authors Ade Octavia Ade Octavia Aditya Rachman Agus Solikhin, Agus Aira, Dian mala Fithriani Ajizah, Nur Al Paruk Alawi, M. Aldi Aditya Firdaus Alfredo, Muhammad Fatur Alif Tegar Jatmiko Amelia, Mellisa Amirul Mukminin Andhila, Risye Dwike Aprecia, Mitha Talitha Besse Wediawati Bramantyo Abdi Saputra Chairunnisa, Fitri Dahmiri Darmaileny, Darmaileny Dea Anugrah Putri Dian Amelia Putri Dian mala Fithriani Aira Dian Mala Fitriani Dwi Kurniawan Dwi Kurniawan Dyta Dahliyanti Edward, Edward Elliyana, Dessy Endang Widya Ningsih Erida Erida Erwita Dewi Fitri Chairunnisa Fitriaty, Fitriaty Halimatussadiah Halimatussadiah Hendriyaldi Idham Khalik Idham Khalik, Idham Indriyani, Rima Iriansyah, Pandu Iskandar Syam Isrokin Isrokin Istiqomah Jamal Jamal Jayawarsa, A.A. Ketut Jessica Melyana Br Manalu Juari, Wahyu Junaidi Junaidi Korip, Fatkul Kurniawan, Dodi M. Dimas Jayakresna M. Pandu Jaya Kafilatullah Mahbara, Eka Renny Yustisia Hasby Maspuatun, Maspuatun Mega Isabella Sitinjak Meilina, Atika Muhammad Irfansyah Muhammad Nopbrima Muhammad Virza Alridho Muhammad Zefanka Fisyawal Muraddin, Zulkifli musnaini musnaini Musnaini Musnaini NUR AFRIYANI Nur Ajizah NUR HASANAH Nurul Hikmah Nyimas Dian M Olra Nofratilova Permatasari, Wulan Dyah Pria Premos Putra, Angga Ramadhana Ramadhan, Faiz Akbar Ratnawati Ratnawati Rifa'i, Ahmad Rike Setiawati Rike Setiawati Risyafani, Sonia Rizky Eka Putra, Rizky Eka Ronaldo Simarmata RTS Ratnawati Rts. Ratnawati Rum, Muhammad Sagita, Dora Shofia Amin Sigit Indrawijaya Sihol Situngkir, Sihol Sintha Dewi Agustina Sjarief, Rachman Sonny Melva Sry Rosita Sumarni Sumarni , Sumarni Sumarni Sumarni Sumarni Sumarni Syahmardi Yacob syahmardi yacob Sylvia Kartika Wulan B Tialonawarmi, Feny Tirtana, Arif Tona Aurora Lubis Venty Afriyani W, Chandra Wijaya. Wahyu Juari Wahyu Juari S Wahyu Juari Setiawan Widiastuti, Fitri Yanti, Ovie Yudi Yudi Zaid, Zaidi Salsabila Zulkifli Muraddin