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All Journal Ilmu Administrasi Publik Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Humano: Research Journal Jurnal Ad'ministrare: Jurnal Pemikiran Ilmiah dan Pendidikan Administrasi Perkantoran Jurnal Office SEIKO : Journal of Management & Business JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) PINISI Discretion Review Edutourism : Journal Of Tourism Reseach Jurnal Cahaya Mandalika Pinisi Business Administration Review Jurnal Pajak dan Bisnis (Journal of Tax and Business) Seminar Nasional Pengabdian Kepada Masyarakat Journal of Indonesian Scholars for Social Research Jurnal Administrasi Publik Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Seminar Nasional Hasil Penelitian LP2M UNM MULTIPLE: Journal of Global and Multidisciplinary Jurnal Pallangga Praja Jurnal Aktor International Journal of Education, Vocational and Social Science International Journal of Social Science and Humanity Journal of Social Sciences and Economics IJAE Pinisi Journal of Officers Review Pinisi Journal of Community Service Jurnal Lamellong: Pengabdian Kepada Masyarakat Journal of Educational Development and Learning (JEDAL) Journal of Public Policy and Regional Government (JPPLG) Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Business Research and Administration Innovation (BRAIN) International Journal of Public Policy and Bureaucracy
Haedar Akib
Unknown Affiliation
Religion Arts Humanities Chemistry Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Quality of Student Administration Services at SMK Negeri 8 Makassar Akib, Haedar; Anary, Sherina; Sakawati, Herlina
Pinisi Journal of Education and Management Volume 2, Number 1, January-April 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v2i1.46206

Abstract

Student satisfaction is an important component of a formal service assessment plan. Thus, schools are required to always improve the quality of all components in the school. This study aims to determine the quality of student administration services and the factors that support and hinder student administration services at SMK Negeri 8 Makassar. The type of research used is descriptive qualitative. The informants in this study were the Head of Administration, Administration Staff, Teachers, Student Council Chairman, and Students. Data collection techniques are carried out through observation, interviews, and documentation. The data analysis techniques used in this study are data collection, data condensation, data presentation, and conclusions. The results showed that student administration services at SMK Negeri 8 Makassar were in the "quality" category, this can be seen from the results of research on each dimension, namely Direct evidence (Tangible) is complete. Reliability is already reliable. Responsiveness is responsive. Assurance is quite guaranteed, and Empathy is good.
Electronic Based Archive Management at the Office of PT. Jasa Raharja Makassar Akib, Haedar; Saleh, Sirajuddin; Nisaa, Andini Khoirun; Isgunandar, Isgunandar
Pinisi Journal of Education and Management Volume 1, Number 3. September-December 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v1i3.44537

Abstract

Archives role an important role in the smooth running of organizational activities, namely as a source of information and as a memory center for members of the organization. This study aims to determine how the management of electronic archives at the PT. Makassar Grace Service. To find out these objectives, the researchers set 3 (three) informants with the type of research and the approach used was descriptive qualitative. Data collection through the interview, observation, and documentation techniques. The data analysis technique uses data analysis techniques that include three simultaneous activities, namely data reduction, data presentation, and drawing conclusions or verification. The results showed that the management of electronic archives at the office of PT. Jasa Raharja Makassar, Overall, it is concluded that the management of employee records is not fully electronic. This is viewed from each indicator starting from the archive arrangement indicator whose results are arranged based on the date classification code on the system, the archive storage indicator whose results show employees store data in two places, namely the application and database, the archive retrieval indicator whose results are inputted into the system. and the required files will appear, archive maintenance indicators whose results do not exist specifically to maintain this electronic archive, archive security indicators whose results are contained in the system and include part of IT tasks, archive shrinkage indicators whose results have not been carried out because the system is still new and The data is still active.
The Influence of Leadership Attitudes on Employee Work Discipline in the Economic and Development Administration Bureau of the Regional Secretariat of South Sulawesi Province Akib, Haedar; Taufiq, Muhammad; Saleh, Sirajuddin
Pinisi Journal of Education and Management Volume 2, Number 3, September-December 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v2i3.56246

Abstract

The quality of human resources is very important in an agency, the resources in question are employees, to maintain this quality you need a leader who has quality behavior. Direction for the work carried out by employees in an agency must be given by a competent leader to create good work discipline for the employees. This research aims to determine the description of leadership attitudes, the description of employee work discipline, and the influence of leadership attitudes on employee work discipline. This research is quantitative research with a symmetric associative design that uses descriptive and inferential statistical science tools. The population of this study was all 55 employees and 48 people based on the Krejcie table using a random sampling technique. The data collection techniques used were questionnaires and documentation. The data analysis techniques used are descriptive and inferential statistical analysis. The test results show that the leadership's attitude is in the very good category and employee work discipline is in the very good category. In the product-moment correlation test, the relationship between variables is strong and there is an influence between the two variables. Based on the results of simple linear regression analysis, it was concluded that there was a positive and significant influence on leadership attitudes on employee work discipline in the Bureau of Economics and Development Administration of the Regional Secretariat of South Sulawesi Province
The Effectiveness of Using E-Mail Applications in the Management of Incoming and Outgoing Letters at the Makassar Religious Education and Training Centre Nasrullah, Muh.; Riska, Riska; Akib, Haedar
Pinisi Journal of Education and Management Volume 1, Number 2. May-August 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (122.966 KB) | DOI: 10.26858/pjoem.v1i2.36517

Abstract

The Effectiveness of the Use of E-Mail Applications in the Management of Incoming and Outgoing Letters at the Makassar Religious Education and Training Centre Office. The information contained in a letter is very useful in future decision making as well as evidence and accountability of an organization. This research is a type of descriptive research, aiming to determine the effectiveness of the use of e-mail applications in managing incoming and outgoing letters at the Makassar Religious Education and Training Centre office. The informants in this study were the head of the Makassar BDK office, 2 archivists in charge, 2 administrative drafting staff. Data collection techniques used are observation, interviews and documentation. Data analysis techniques used are data collection, data condensation, data presentation, and conclusion/verification
The Effect of Administrative Performance on Service Quality at SMA Negeri 2 Parepare Niswaty, Risma; Hidayat, Andy; Akib, Haedar
Pinisi Journal of Education and Management Volume 1, Number 1. January-April 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (141.904 KB) | DOI: 10.26858/pjoem.v1i1.32690

Abstract

Administrative performance, namely all mechanisms that can assist, expedite, increase activity and efficiency of the administrative process by providing all the necessary data and information, so that the administration runs smoothly. This study aims to determine how the effect of administrative performance on service quality in SMA Negeri 2 Parepare. This research uses quantitative methods. Data collection techniques were carried out through observation, questionnaires, interviews, and documentation. The sample used in this study was the entire population, as many as 106 students at SMA Negeri 2 Parepare. The data from the results of this study used the SPSS 25 application which consisted of validity and reliability tests, descriptive data analysis techniques and inferential statistical analysis. The results of this study indicate that the indicators used in each of these variables indicate where the administrative performance is in the sufficient category. The service quality variable is in the sufficient category. Based on the correlation test, there is a very strong/very high relationship between the two variables. So it can be concluded that there is a significant influence between administrative performance on service quality at SMA Negeri 2 Parepare.
The Role of Public Relations in Improving Information Services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi Niswaty, Risma; Aswita, Andi; Akib, Haedar
Pinisi Journal of Education and Management Volume 2, Number 3, September-December 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v2i3.56231

Abstract

The role of Public Relations in improving information services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. This research aims to determine the role of public relations in improving information services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. This type of research is descriptive research using qualitative methods and approaches to determine the role of Public Relations in Improving Information Services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. The number of informants in this research was 5 people, namely one head of the public relations sub-division and 4 informants who were the First Expert Public Relations Officers and young public relations officers. The data collection techniques used are the interview method and documentation method. The data analysis techniques used by researchers are data collection techniques, data condensation, data presentation, and conclusions. The results of this research show that the role of Public Relations in improving information services in the Regional Offices of the Ministry of Law and Human Rights can be said to "play a role" in improving information services, this is indicated by the research results on each indicator, namely: Expert Advisor, Communication Facilitator, Problem Solving Process Facilitator, and Communication Engineering. The role of public relations in improving information services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi, needs to be maintained while still paying attention to several other factors that can influence improving information services. Looking at the four roles of public relations in significantly improving information services at the Office of the Ministry of Law and Human Rights, South Sulawesi, the role is as a problem-solving process facilitator, communication facilitator, and communication technician)
Implementation of Material Process Standard Operational Procedures Akib, Haedar; Rismawati, Fitrya Lia; Niswaty, Risma
Pinisi Journal of Education and Management Volume 2, Number 2, May-August 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pjoem.v2i2.53496

Abstract

Standard Operational Procedures are work guidelines that are very important for a company to implement properly because they function as a legal basis and guidelines to minimize errors in work implementation. This research aims to find out how standard operational procedures for material processing are implemented in the logistics sub-sector of PT PLN (Perseor) UP3 South Makassar. Data collection techniques through observation, interviews, and documentation. The research results show that the implementation of standard operational procedures has been implemented well, this can be seen from each dimension, namely the work efficiency dimension which has been efficient, the employee work consistency dimension has been consistent but there is still a flow of activities that are not being implemented. Dimension Minimization of errors that employees can make in work activities. Dimensions Problem resolution can be done by employees carrying out existing procedures. The work protection dimension has been implemented well. Appropriate work map dimensions. This research presents new information regarding the implementation of standard operational procedures for material processes in more detail by linking the theory and locus in this research which is different from previous research, namely in the logistics sub-sector of PT PLN (Persero) UP3 South Makassar. So this research can be used as evaluation material for research loci to improve employee work consistency through the implementation of good standard operational procedures
Implementation of Government Policies in an Effort to Increase Malino Tourism Through the Beautiful Malino Event in Gowa Regency Aslinda, Andi; Cahyanti, Nur Dwika; Akib, Haedar
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63218

Abstract

This study aims to produce an accurate picture of the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency as well as supporting and inhibiting factors in the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency. This type of research is descriptive qualitative research with data collection techniques, namely interviews, observations, and documentation. The validity of the data is checked through source triangulation. Data analysis techniques use data condensation, data presentation, and conclusions. The results showed that the implementation of government policies in an effort to increase malino tourism through beautiful malino events in Gowa Regency has been carried out well and runs according to theory. This can be seen from the theory of George C. Edwards III which is used to describe and explain the implementation of government policies in terms of communication, resources, dispositions and bureaucratic structures.
QUALITY OF CUSTOMER SERVICE FOR BUY THE SERVICE (BTS) TRANSPORTATION OF TRANS MAMMINASATA BUS FRIENDS IN MAKASSAR CITY Sakawati, Herlina; Muswar, Irza Fachrul; Akib, Haedar
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.65842

Abstract

Irza Fachrul Muswar, 2023. Quality of Buy The Service (BTS) Transportation Services for Trans Mamminasata Bus Friends in Makassar City. Thesis, Faculty of Social and Legal Sciences, Public Administration Study Program, Makassar State University. Supervised by Herlina Sakawati and Haedar Akib. This research aims to determine the quality of Buy The Service (BTS) transportation services for Trans Mamminasata Bus Friends in Makassar City. To achieve this goal, researchers used data collection techniques through interviews, observation and documentation. The data obtained from the research results were processed using qualitative analysis to determine the quality of Buy The Service (BTS) Teman Bus Trans Mamminasata transportation services in Makassar City. The results show that the Quality of Buy The Service (BTS) Transportation Services for Trans Mamminasata Bus Friends in Makassar City is running well. This is proven based on the results of interviews, observations and documentation carried out. In several indicators according to Parasuraman et al. in Tjiptono (2000, p. 70). namely Tangibles (Physical Evidence), Reliability (Reliability), Responsiveness (Responsiveness), Assurance (Guarantee), and Empathy (Attention). However, the Tangibles (Physical Evidence) and Reliability indicators still need to be improved.
Service Capacity Development Strategy Of Local Water Supply Company (Pdam) In Wajo District Darmawan Sanusi; Haedar Akib; Hamsu Abdul Gani
urn:multiple://2988-7828multiple.v2i128
Publisher : Institute of Educational, Research, and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengembangkan strategi pengembangan kapasitas dalam mengoptimalkan layanan Perusahaan Daerah Air Minum (PDAM) Tirta Danau Tempe di Kabupaten Wajo. Desain penelitian menggunakan pendekatan kualitatif dengan studi kasus. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dan studi dokumen. Informan penelitian meliputi Direktur Utama PDAM Tirta Danau Tempe, Kepala Keuangan, Kepala Teknik, Karyawan, serta pengguna layanan. Hasil penelitian menunjukkan bahwa strategi pengembangan kapasitas dalam mengoptimalkan layanan PDAM Tirta Danau Tempe di Kabupaten Wajo dilakukan melalui implementasi strategi "SITOLO," yaitu: 1) Pengembangan kapasitas sumber daya manusia, 2) Pengembangan kapasitas infrastruktur, 3) Pengembangan kapasitas teknologi, 4) Pengembangan kapasitas kelembagaan, dan 5) Pengembangan kapasitas operasional. Pengembangan kapasitas sumber daya manusia melalui pelatihan dan pengembangan profesional dapat meningkatkan kompetensi dan efisiensi dalam manajemen serta operasional. Pengembangan infrastruktur diperlukan untuk memperbaiki pipa-pipa yang sudah usang dan membangun fasilitas pengolahan air modern. Pemanfaatan teknologi informasi dan komunikasi (TIK) seperti sistem informasi geografis (GIS) dan sensor pintar dapat meningkatkan efisiensi operasional dan mengurangi kebocoran. Penguatan kapasitas kelembagaan melalui peningkatan tata kelola dan struktur organisasi sangat penting untuk memastikan transparansi dan akuntabilitas. Selain itu, pengembangan kapasitas operasional yang mencakup pemeliharaan rutin dan manajemen pelanggan juga diperlukan untuk meningkatkan kualitas layanan.
Co-Authors AA Sudharmawan, AA Ahmad Wahidiyat Haedar Aina, Asri Nur Akhmad . Akhmad, Nurul Atikah Akil, Nursyahrul Alan, Nur Alexsander Yandra, Alexsander Alfianti Tapala, Alma Aliah, Nurul Alifia Ainun Rizky Alpen Rante Toding, Alpen Rante Amalia, Kyky Amanurhidayani, Amanurhidayani amelia chairunnisa, tarisca Ameliani, Liska Anary, Sherina Andi Aslinda Andi Cudai Nur Andi Ima Kesuma Andi Kasmawati Andrian, Muh Andriani Andriani Anggraeni Damayanti Salam Annisa Adam Agi, Annisa Adam Anshari Anshari, Anshari Aqilla Fadia Herman Arianasari, Andi Ditha Arianti, Rina Arief Rahman Hakim Aris Baharuddin arti, jumni Asdi Suprianto Asha Aprilla, Asha Aprilla Aslinda Aslinda, Andi Aslinda, Aslinda Asriani Asriani, Asriani Assyura, Meisya Luna Aswita, Andi Aulia, Aulia Azizah, Andi Azka Baso Jabu, Baso Berliana MS, Miftah Besse Sry Malinda, Besse Sry Cahyanti, Nur Dwika Cante, Slamet Riadi Chairuddin, M Awal Chairuddin, M. Awal Cudai Nur Darmawan Sanusi Delly Mustafa Djamaluddin, Musdalifah Dumais, Revin Ernest Fakhri Kahar Ferdian, Arif Fitiah, Andi Fitri, Anisa Gani, Hamsu Abdul Garatta, Mega Rani Jaya Halim, Didin Hamsu Abdul Gani Handayani, Putri Abadi Haq, Iskharul Harmiati Sarman, Harmiati Hasan Rachmany HASNAWI HARIS Hasyim, Nasaruddin Henni Zainal Herlina Sakawati Herman H Herman H, Herman Hidayat, Andy Hiyar, Annisa Nurul Hasanah Idrus, Sitti Hairani Isgunandar, Isgunandar Iskandar, Didik Islam, Suci Nur Ismail Ismail Jamaluddin Jamaluddin Jayadi, Karta Joenoes, Andi Fita Aisyah Chairunnisa Insani Jumniarti Jumriah, Jumriah Kana, Sylvana Kanisius, Angga Saputra Karaeng, Juliani Lestari, Andiny Mulya Lusaima, Andi Lusaima M, Nursafitra M. Nippi Tambe, M. Nippi Malviansyah, Zakwan Manan Sailan Maulidya, Nasra Maya Kasmita Mega Pertiwi, Mega Mega Yuliarsih, Mega Yuliarsih Misna Moh. Nur Yamin Muh Nasrullah, Muh Muh. Darwis Muh. Nur Yamin Muh. Rizal Muhammad Arifin Muhammad Fadli Muhammad Guntur, Muhammad Muhammad Luthfi Muhammad Taufiq Muswar, Irza Fachrul Mutaharah, Shofyah Nandasari, Nandasari Nasaruddin H Nasir Nasir Nasir Nasir Nasriah Nasriah Nasrullah, Muh. Natasya, Nursyamsi Natsir, Taufiq Ningsih, Nining Angraeni Nisa, Nur Nisaa, Andini Khoirun Niswati , Risma Nopriawan Mahriadi Nur Fadilah Guntur Nur Hidayah Nur Rezky Amalia Nur, Andi Cudai Nur, Andi Cudai Nur Nurhana Muharram Nurhasnni Muis Nurhazanah, Deafati Nurlaelah Nurlaelah, Nurlaelah Nurrahmah, Lutfiah Nurul Hikmah Oky Nur Pratiwi Johansyah Onasis, Andi Patar Simatupang Pirda, Pirda PUTRI WULANDARI Rahmat, Miftahul Rahmawati . Ramadhani, Winda Hasrianita Raodatul Jannah Reski Amaliyah, Reski Resky Amalia. P Rifdan . Riska Riska Riskawati ., Riskawati Risma Niswaty Rismawati, Fitrya Lia Rivai, Andi Muhammad Rizal S, Muh. Rohman, Irva Yulia Romansyah Sahabuddin RR. Ella Evrita Hestiandari Rudi Salam S, Muh. Rizal S., Muh Rizal Saggaf, M. Said Said Saggaf Sakawati, Herlina Saputri, Ananda Sari, Vita Sirajuddin Saleh Siti Syarifah Wafiqah Wardah Slamet Riadi Suasa Suasa Sudiarti Dewi Kurra Syakib Arsalam Syam, Husain Syarif, Azmi Syauki Syarifuddin Syarifuddin Syarifuddin Tadampali, Andi Caezar To Tri Wahyuni Wahira Wahyuddin, Baso Asrul Wellington L. Wenda, Wellington L. Wijaya , Indra Dharma Winalda Adelia Wiwi Indah Sari Yamin, Muh Nur Yanti, Resky Yusi Irensi Seppa Yusran, St. Chairun Annisa Zal-Zabila, Nurul Wahida Zarni Adia Purna Zul Fadli Mustafa, Muh. Resky Febriyanto