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Lubis, Arina Luthfini
Politeknik Pariwisata Batam
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STRATEGI HOUSEKEEPING DALAM MENANGANI BED BUGS DI HOTEL BEVERLY BATAM M. Gemi Rabil; Zahara Fatimah; Arina Luthfini Lubis; Supardi
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.106200

Abstract

Bed bug infestation is a serious operational threat in the hotel industry because it directly affects guest comfort, service quality, and the hotel’s reputation on digital platforms. Inadequate or delayed handling may lead to recurring complaints and reduced guest trust. This study aims to analyze the housekeeping strategies used to prevent and manage bed bug infestations at the Beverly Batam Hotel as part of maintaining hygiene standards and service quality. A descriptive qualitative method was applied through observations, interviews, and documentation involving the housekeeping supervisor and staff. The findings reveal three key insights: (1) the hotel implements an integrated control strategy through routine inspections, isolation of suspected rooms, high-temperature linen processing, selective chemical treatment, and coordination with external pest control professionals; (2) early detection relies heavily on staff accuracy and experience, making continuous training a critical factor; and (3) high-occupancy periods reduce the consistency of SOP implementation due to limited time and manpower. Although the strategies applied have successfully prevented recurring cases, improvements are still needed in monitoring and guest education. These findings emphasize that bed bug management is not merely a technical issue but a managerial concern that requires a structured risk-mitigation approach. Practical implications include the need to establish a dedicated bed bug response team, digitize inspection checklists, and conduct regular training to ensure stable SOP implementation and effective control.
ANALISIS PENGALAMAN TAMU DALAM MENIKMATI PELAYANAN DI KINGS HOTEL BATAM Veronika; Zahara Fatimah; Arina Luthfini Lubis; Yudha Wardani
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 3 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i3.107896

Abstract

This study aims to analyze guest experiences at King's Hotel Batam as a basis for improving service quality in the increasingly competitive hospitality industry. The main issues identified are inconsistencies in the implementation of service standards and the gap between guest expectations and actual experiences. The study used a descriptive qualitative approach through in-depth interviews, direct observation, and documentation, including online guest reviews. The results indicate that staff unfriendliness, slow response times, and non-compliance with cleanliness standards are the main factors that reduce guest satisfaction. The findings also reveal differences in service quality between departments. The novelty of the study lies in the integration of field data and digital reviews to identify service gaps more comprehensively. Implications of the study emphasize the need to strengthen service training, align operational standards, and continuously improve quality oversight.
IMPLEMENTASI PEMANFAATAN SAMPAH KULIT KERANG DAN GONGGONG DI DESA KAMPUNG TUA BAKAU SERIP Frangky Silitonga; Arina Luthfini Lubis; Agung Arif Gunawan; Thania Nadhirah Amalina; Joshua Cesario Matulessy
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.454

Abstract

of the real efforts in supporting environmental management while improving community welfare. Through socialization and training activities facilitated by the Pandang Tak Jemu Tourism Awareness Group (Pokdarwis), the community was taught how to process shells and bark waste into handicraft products with selling value. This program includes the introduction of simple technology in the form of a shell-cutting machine, material processing techniques to become ready-to-use products, as well as digital-based marketing strategies through social media and village websites. The results of the training not only encourage community creativity in producing distinctive local products, but also open up new business opportunities based on the potential of previously wasted resources. Thus, the implementation of this program contributes to waste reduction, skill building, job creation, and supports the sustainable development of tourist villages in the Shire Mangrove. The success of this program shows that waste utilization can be optimized into creative economic innovations that have a positive impact on the environment, social, and economic of the local community.
PENDAMPINGAN AKADEMISI MENINGKATKAN PEMBERDAYAAN MASYARAKAT DALAM MENCIPTAKAN PELUANG KEWIRAUSAHAAN DI KAMPUNG TUA BAKAU SERIP NONGSA Frangky Silitonga; Kartika Cahayani; Arina Luthfini Lubis; Dwi Joko Siswanto; Fierman Sjafirial Agustus; Nurtjahyono Nurtjahyono
JURNAL NAGARA BHAKTI Vol. 4 No. 1 (2025): AGUSTUS 2025
Publisher : PPM Sdirjianbang Akademi Militer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63824/nb.v4i1.375

Abstract

Peranan Kemendikti Saintek berdampak besar pada program pemberdayaan berbasis kemitraan masyarakat karena lembaga ini berfungsi sebagai pengarah dan pendukung utama dalam menghubungkan dunia pendidikan tinggi dengan kebutuhan masyarakat. Melalui kebijakan, pendanaan riset terapan, dan program pengabdian masyarakat, Kemendikti Saintek mendorong kolaborasi antara perguruan tinggi, industri, dan masyarakat untuk menghasilkan inovasi yang bermanfaat langsung. Dampaknya terlihat pada meningkatnya kapasitas masyarakat, penguatan ekonomi lokal, serta terciptanya solusi teknologi tepat guna yang berkelanjutan sesuai potensi daerah. Kampung Tua Bakau Serip di Kecamatan Nongsa, Batam, merupakan salah satu destinasi wisata bahari yang memiliki potensi sumber daya laut melimpah, termasuk kerang dan gonggong yang menjadi kuliner khas masyarakat setempat. Namun, aktivitas konsumsi hasil laut tersebut menimbulkan permasalahan lingkungan berupa penumpukan limbah kulit kerang dan gonggong. Pengelolaan limbah yang kurang optimal berpotensi mencemari kawasan pesisir, sehingga diperlukan inovasi pemanfaatan sampah berbasis pemberdayaan masyarakat. Kegiatan pengabdian masyarakat ini dilaksanakan melalui pelatihan pembuatan kerajinan tangan dari sampah kulit kerang dan gonggong sebagai upaya transformasi limbah menjadi produk kreatif bernilai ekonomis. Metode pelatihan melibatkan pendekatan partisipatif dengan tiga tahapan utama, yaitu (1) sosialisasi tentang pentingnya pengelolaan limbah berbasis lingkungan dan ekonomi kreatif, (2) praktik langsung pembuatan kerajinan tangan mulai dari teknik pemilahan, pemotongan, perakitan desain, hingga tahap finishing, serta (3) pendampingan pemasaran digital melalui website pandangtakjemu.com dan media sosial sebagai sarana branding produk lokal. Peserta terdiri dari 30 orang masyarakat setempat, termasuk kelompok ibu rumah tangga, pemuda, dan anggota Pokdarwis Pandang Tak Jemu. Hasil kegiatan menunjukkan peningkatan keterampilan masyarakat dalam memanfaatkan limbah laut menjadi berbagai produk kerajinan, seperti aksesoris, bingkai foto, hiasan dinding, dan souvenir wisata. Selain itu, masyarakat memperoleh wawasan baru tentang strategi pemasaran berbasis teknologi digital sehingga produk kerajinan memiliki daya saing lebih tinggi. Dampak yang dihasilkan tidak hanya berupa pengurangan volume sampah pesisir, tetapi juga terciptanya peluang ekonomi alternatif yang mendukung keberlanjutan pariwisata di Kampung Tua Bakau Serip. Kesimpulannya, pelatihan ini berhasil meningkatkan kesadaran dan kemampuan masyarakat dalam mengelola sampah kulit kerang dan gonggong menjadi produk bernilai tambah. Kegiatan ini juga memperkuat identitas Kampung Tua Bakau Serip sebagai desa wisata kreatif yang mengedepankan inovasi berbasis lingkungan, ekonomi, dan teknologi digital. Dengan keberlanjutan program, diharapkan tercipta ekosistem pariwisata yang ramah lingkungan sekaligus mendorong kesejahteraan masyarakat lokal.
Pengaruh Lifestyle Adaption dan Social Media Influence Terhadap Willingness to Buy Healthy Food Ritchie Etenia Lucianto; Eryd Saputra; Miratia Afriani; Arina Luthfini Lubis
Syntax Idea Vol. 7 No. 12 (2025): Syntax Idea
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntaxidea.v7i12.14242

Abstract

This study aims to analyze the effect of lifestyle adaptation and social media influence on willingness to buy healthy food among the people of Batam City. The increasing awareness of healthy lifestyles and the significant role of social media in shaping consumer behavior form the main background of this research. A quantitative explanatory approach was employed, and data were collected through questionnaires distributed to 180 respondents who had consumed healthy food products and were active social media users. The data were analyzed using multiple linear regression with the assistance of SPSS version 26. The results indicate that both lifestyle adaptation and social media influence have a positive and significant effect on willingness to buy healthy food. The coefficient of determination (R²) value of 0.849 shows that 84.9% of the variation in willingness to buy healthy food can be explained by the two independent variables. Among them, social media influence has a more dominant effect than lifestyle adaptation. These findings suggest that consumers’ willingness to purchase healthy food is driven not only by their awareness of a healthy lifestyle but also by exposure to digital information, promotions, and social media campaigns. The results of this study are expected to serve as a reference for business practitioners and policymakers in designing effective marketing communication strategies to increase healthy food consumption among the public.
Implementasi Smart Tourism Dalam Pengembangan Pariwisata Berkelanjutan Di Batam Frangky Silitonga; Kartika Cahayani; Arina Luthfini Lubis; Christina Koh; Agung Edy Wibowo; Salsabila Ghaisani; Kamelia Santika
Sadar Wisata: Jurnal Pariwisata Vol. 9 No. 1 (2026): Sadar Wisata: Jurnal Pariwisata
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/sw.v9i1.5641

Abstract

Penelitian ini bertujuan menganalisis implementasi manajemen smart tourism dalam pengembangan destinasi pariwisata di Desa Wisata Pandang Tak Jemu, Kampung Tua Bakau Serip, Batam. Pengembangan pariwisata berbasis teknologi menjadi kebutuhan penting dalam meningkatkan daya saing destinasi, kualitas pelayanan wisata, promosi digital, serta keberlanjutan lingkungan dan budaya lokal. Penelitian ini mengkaji penerapan konsep smart tourism melalui pemanfaatan teknologi informasi, media digital, sistem promosi berbasis internet, pengelolaan destinasi wisata, serta keterlibatan masyarakat dalam mendukung pengalaman wisata yang inovatif dan berkelanjutan. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dokumentasi, dan studi literatur. Analisis dilakukan untuk mengidentifikasi efektivitas implementasi smart tourism dalam meningkatkan kunjungan wisatawan, pengelolaan potensi wisata mangrove, pengembangan ekonomi kreatif masyarakat, serta optimalisasi promosi destinasi berbasis digital. Hasil penelitian menunjukkan bahwa implementasi manajemen smart tourism mampu meningkatkan akses informasi wisata, memperluas promosi destinasi, memperkuat partisipasi masyarakat lokal, serta mendukung pengembangan pariwisata berkelanjutan di Pandang Tak Jemu. Namun demikian, masih terdapat tantangan berupa keterbatasan infrastruktur digital, kompetensi sumber daya manusia, dan integrasi teknologi dalam pengelolaan destinasi. Oleh karena itu, diperlukan sinergi antara pemerintah, masyarakat, akademisi, dan pelaku industri pariwisata dalam mewujudkan destinasi wisata yang inovatif, kompetitif, dan berkelanjutan
Socialization of Room Division Management in Enhancing the Career Readiness of SMKN 10 Batam Students within the Tourism Sector in the Digital Era Supardi; Arina Luthfini Lubis; Andri Wibowo; Yudha Wardhani; Zahara Fatimah; Fidya Farasalsabila; Bintang Cendekia
JURNAL KEKER WISATA Vol. 4 No. 2 (2026): JULI 2026
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v4i2.510

Abstract

This Community Service (PKM) initiative aims to enhance student career readiness through the socialization and fundamental training of hospitality management at SMK Negeri 10 Batam. The program is localized in response to the limited student understanding of sectoral career prospects and deficient digital literacy regarding the use of social media for career exploration. Conducted in March 2026 with 120 participants across grades X, XI, and XII, the methodology employed a holistic, interactive, and applied approach, comprising material dissemination, digital practice, open discussions, and pre-test/post-test evaluations. The results indicate a significant improvement in students' comprehension of hospitality management, with an average increase exceeding 60%. Furthermore, this initiative fostered career motivation and awareness in the digital era and established a framework for sustainable collaboration between academia and educational institutions to align graduates' competencies with the demands of the Business and Industrial World (DUDI).
Strengthening Entrepreneurial Creativity Through Industry-Based Learning: A Community Engagement Program at Modena Home Center Zahara Fatimah; Arina Luthfini Lubis; Supardi; Kamelia Santika
JURNAL KEKER WISATA Vol. 4 No. 2 (2026): JULI 2026
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v4i2.533

Abstract

Entrepreneurship education in vocational higher education requires learning approaches that bridge classroom theory and real-world business practices. However, students often have limited opportunities to directly observe how entrepreneurial concepts are implemented in professional industrial settings. Therefore, a community engagement program entitled “Strengthening Entrepreneurial Creativity Through Industry-Based Learning: A Community Engagement Program at MODENA Home Center” was conducted to enhance students’ entrepreneurial understanding and creativity through direct industry exposure. The program involved vocational students from Batam Tourism Polytechnic and was implemented in collaboration with MODENA Home Center Batam, a leading household appliance company. The activities consisted of participant orientation, company profile presentation, showroom observation, product knowledge sessions, interactive discussions, and reflective evaluation. To assess the effectiveness of the program, pre-test and post-test evaluations were administered before and after the activity. The results indicated a significant improvement in students’ understanding of entrepreneurship concepts and modern kitchen equipment, as reflected in the increased post-test scores compared to the pre-test scores. Students also demonstrated greater awareness of customer service, product positioning, marketing strategies, and business operations within a professional retail environment. Furthermore, the program strengthened collaboration between academia and industry while providing MODENA Home Center with opportunities to increase brand exposure among Generation Z consumers. The findings suggest that industry-based learning is an effective approach for strengthening entrepreneurial creativity and providing meaningful experiential learning opportunities for vocational students. Therefore, similar collaborative programs should be continuously developed to support entrepreneurship education and industry-academia partnerships.
COMPETENCY ALIGNMENT AND LECTURER JOB SATISFACTION IN VOCATIONAL HIGHER EDUCATION Arina Luthfini Lubis; Siti Meisyaroh; Novi Hendri Adi; Rahmadi Rahmadi; John Friadi
FORUM PAEDAGOGIK Vol 17, No 1 (2026)
Publisher : Universitas Islam Negeri Syekh Ali Hasan Ahmad Addary Padangsidimpuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24952/paedagogik.v17i1.20131

Abstract

Competency alignment and job placement are important aspects of human resource management in vocational higher education because they influence lecturers’ job satisfaction. This study explores lecturers’ perspectives on competency alignment, job placement, and job satisfaction. A qualitative phenomenological approach was employed. Data were collected through in-depth interviews with ten lecturers who had experience in structural positions and analyzed using the Miles and Huberman model. The findings indicate that not all lecturers perceive their positions as aligned with their competencies. Job placement is generally carried out through direct assignments from institutional leaders and is often viewed as an additional workload because lecturers must continue fulfilling their teaching, research, and community service responsibilities. Changes in structural positions also create perceptions of reduced opportunities for contribution and career uncertainty. The study reveals that lecturers’ job satisfaction is influenced more by competency utilization, opportunities to contribute, and professional recognition than by the existence of a structural position itself. These findings highlight the importance of competency-based job placement and sustainable opportunities for lecturers to contribute to institutional development.
Pemberdayaan Kader CERMAT melalui Edukasi Pengelolaan Sampah untuk Meningkatkan Literasi Lingkungan di Kelurahan Sukajadi Batam Arina Luthfini Lubis; Rosie Oktavia Puspita Rini; Andri Wibowo; Nana Putri Amelita; Naya Sabrina
Jurnal Pengabdian Masyarakat Aufa (JPMA) Vol. 8 No. 2 (2026): Vol 8 No. 2 Agustus 2026
Publisher : Universitas Aufa Royhan Di Kota Padangsidipuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51933/jpma.v8i2.2953

Abstract

Permasalahan pengelolaan sampah rumah tangga masih menjadi tantangan di Indonesia akibat rendahnya praktik pemilahan sampah sejak dari sumber. Kondisi serupa ditemukan pada masyarakat RT 05/RW 01 Kelurahan Sukajadi, Kota Batam, yang memiliki keterbatasan pengetahuan mengenai pemilahan sampah, rendahnya literasi lingkungan, serta belum adanya bank sampah. Program Kemitraan Masyarakat (PKM) ini bertujuan meningkatkan pengetahuan, kesadaran, dan partisipasi masyarakat dalam pemilahan sampah rumah tangga melalui pemberdayaan ibu-ibu PKK sebagai agen perubahan. Kegiatan dilaksanakan menggunakan pendekatan edukatif-partisipatif melalui koordinasi, pre-test, sosialisasi dan edukasi, games, diskusi, post-test, evaluasi, dan dokumentasi. Hasil kegiatan menunjukkan bahwa seluruh rangkaian program berjalan dengan baik dan mendapat antusiasme tinggi dari peserta. Hasil pre-test dan post-test menunjukkan adanya peningkatan pengetahuan dan pemahaman peserta mengenai pemilahan sampah serta meningkatnya komitmen untuk menerapkan pemilahan sampah di rumah. Kegiatan ini memberikan manfaat dalam meningkatkan literasi lingkungan masyarakat sekaligus memperkuat peran ibu-ibu PKK melalui pembentukan Kader CERMAT sebagai agen perubahan. Dengan demikian, pendekatan edukasi berbasis komunitas ini berpotensi menjadi model pemberdayaan masyarakat dalam mendukung pengelolaan sampah rumah tangga yang berkelanjutan.
Co-Authors ., Winny Adi Kurniawan Afriani, Miratia Agung Arif Gunawan Ahsan, Ahmad Nur Akbar, Zulkifli Ali Alamsyah, Nanang Alfiyandri Ambiyar, Ambiyar Aminuddin, Fattachul Huda Andri Wibowo Andri Wibowo Andri Wibowo Andri Wibowo Andriyatno, Valensia Devinsa As Shiddiqi, Ridho Asman Abnur, Asman Asro Atmaja, Hari Sandi Basriadi , Ali Benget Rosalina Bintang Cendekia Cahayani, Kartika Dailami Dailami Devega, Army Trilidia Dochi Ramadhani Dodi P. Yani Dwi Joko Siswanto Eryd Saputra Eva Amalia Eva Amalia Fahmi Rizal Fakhri, Nurul Falky, M. Faredz Fatimah, Zahara Febri Ana Parhusip Felinda, Viona Fidya Farasalsabila Fierman Sjafirial Agustus Frangky Silitonga Frangky Silitonga Friadi, John Gunawan, Agung Arif Hifni, Muchammad Ika Parma Dewi Indah Kusuma Dewi, Indah Kusuma Jefri Jefri Jeniffer , Jeniffer Jlinus, Nizwardi John Friadi Joko Prasetyo Joshua Cesario Matulessy Junita Junita Kamelia Santika Kamelia Santika Kartika Cahayani Koh, Christina Krismadinata Krismadinata Krismadinata Krismadinata, Krismadinata Kristin, Lia Larisang Lise Asnur Louis, Tiffany Evelyn M. Ansyar Bora M. Gemi Rabil Mabruroh, Siti Khoriatul Miratia Afriani Miratia Afriani Mishaly Humayrah Mohammad Nur Afriliandi Nasution Morysa, Jessyka Muhammad Haikal, Cahyo Nabila Syaharani Nana Putri Amelita Nasution, M Nur Naya Sabrina Nizwardi Jlinus Novi Hendri Adi Novianti, Jenni Nur Asikin Nurliza Nurtjahyono Nurtjahyono Nurtjahyono, Nurtjahyono Oktora Aji Pratama Parhusip, Febri Ana Pratama, Oktora Aji Pristiwasa, I Wayan Thariqy Kawakibi Purify, Aura Putri Sima Siallagan Putri, Silvia Pratama Aneke Rahmadi Rahmadi Rahmadi Refdilzon Yasra, Refdilzon Ridho As Shiddiqi Rini, Rosie Oktavia Puspita Rita Rita Ritchie Etenia Lucianto Rosie Oktavia Puspita Rini Sagala, Rahel Natasya Sahril, Muhammad Salsabila Ghaisani Sanusi Sarah Octavianna Simbolon Sari Epami Sipahutar Seffany, Diana Silvia Pratama Aneke Putri Simeru, Arden Siti Meisyaroh Sitorus, Sri Wahyuningsih Suci Kintani Izzumi Setiawan Sukmamedian, Haufi Supardi Supardi Supardi . Supardi Supardi Suroto Syafruddin Rais, Syafruddin Thania Nadhirah Amalina Tito Pratama Unung Verawardina Unung Verawardina Unung Verawardina, Unung Veronika Wahdi, Yera Wahda Wahyudi Ilham Wakhinuddin Wakhinuddin Wakhinuddin Wakhinuddin, Wakhinuddin Wardhani, Galih Setya Wibowo, Agung Edy Wijaya, Hana Wulanda, Olivia Diva Yera Wahda Wahdi YOFFIE KHARISMA DEWI Yudha Wardani Yudha Wardhani Yunesman, Yunesman Zahara Fatimah Zahara Fatimah Zahara Fatimah Zaharafatimah Ziqra Putra Ilham