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All Journal Jurnal Administrasi dan Manajemen Pendidikan JRB-Jurnal Riset Bisnis Ekono Insentif Jurnal Soshum Insentif Journal on Education YUME : Journal of Management Jurnal Administrasi dan Manajemen Syntax Idea Dinasti International Journal of Education Management and Social Science Management Studies and Entrepreneurship Journal (MSEJ) JAMP : Jurnal Administrasi dan Manajemen Pendidikan Jurnal Ners TECHNO-SOCIO EKONOMIKA Community Development Journal: Jurnal Pengabdian Masyarakat jurnal syntax admiration Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ekonomi Efektif Jurnal Ilmiah Wahana Pendidikan Jurnal Pengabdian kepada Masyarakat Kontigensi: Jurnal Ilmiah Manajemen Jurnal Abdimas Sang Buana Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS International Journal of Science and Society (IJSOC) EKONOMIKA45 Jurnal Administrasi Bisnis Gemilang: Jurnal Manajemen dan Akuntansi e-Jurnal Apresiasi Ekonomi Kriez Academy Jurnal Inspirasi Ilmu Manajemen E-Amal: Jurnal Pengabdian Kepada Masyarakat Media Riset Bisnis Ekonomi Sains dan Terapan Malahayati International Journal of Nursing and Health Science Business and Applied Management Journal Jurnal Ekonomi, Manajemen, Akuntansi Scientific Contributions Oil and Gas INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Kosasih
Universitas Sangga Buana
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Journal : EKONOMIKA45

 1 
Pengaruh Pengalaman Dan Citra Destinasi Terhadap Nilai Pelanggan Berimplikasi Terhadap Loyalitas Pengunjung Syamsul Bahri; Farida Yuliaty; Kosasih Kosasih
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4575

Abstract

This research aims to determine the direct and indirect influence of experience and destination image on loyalty through customer value in the Ratu Intan tourist area, Amal Beach, Tarakan City, either partially or simultaneously. The sample in this research was 114 visitors to Ratu Intan Amal Beach. The data collection techniques and tools used were observation, interviews, literature and questionnaires. The research results show that the direct influence of experience is not significant on customer value, the direct influence of destination image is significant on customer value, the direct influence of experience is not significant on loyalty, the direct influence of destination image is not significant on loyalty, the direct influence of customer value is significant on loyalty. Indirectly, experience is not significant to loyalty through customer value, indirectly destination image is significant to loyalty through customer value. Simultaneously the experience and image of the destination have a positive and significant effect on customer value, simultaneously the experience and image of the destination have a positive and significant effect on loyalty. Based on this, the management of the Ratu Intan Amal Beach area can evaluate and arrange quality shopping facilities and public facilities so as to give a positive impression to visitors to the Ratu Intan Amal Beach area, Tarakan City.
Pengaruh Pengalaman Dan Citra Destinasi Terhadap Nilai Pelanggan Berimplikasi Terhadap Loyalitas Pengunjug Syamsul Bahri; Farida Yuliaty; Kosasih Kosasih
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4609

Abstract

This research aims to determine the direct and indirect influence of experience and destination image on loyalty through customer value in the Ratu Intan tourist area, Amal Beach, Tarakan City, either partially or simultaneously. The sample in this research was 114 visitors to Ratu Intan Amal Beach. The data collection techniques and tools used were observation, interviews, literature and questionnaires. The research results show that the direct influence of experience is not significant on customer value, the direct influence of destination image is significant on customer value, the direct influence of experience is not significant on loyalty, the direct influence of destination image is not significant on loyalty, the direct influence of customer value is significant on loyalty. Indirectly, experience is not significant to loyalty through customer value, indirectly destination image is significant to loyalty through customer value. Simultaneously the experience and image of the destination have a positive and significant effect on customer value, simultaneously the experience and image of the destination have a positive and significant effect on loyalty. Based on this, the management of the Ratu Intan Amal Beach area can evaluate and arrange quality shopping facilities and public facilities so as to give a positive impression to visitors to the Ratu Intan Amal Beach area, Tarakan City.
Co-Authors A Andini Radisya Pratiwi Afira Febriani Afira Febriani Surya Wijaya Agung Nugraha Akmal Fauzi Yudistira Almira Luthfiyanti Kosasih, Imas Siti Masitoh, Grace Angela Philips, Ida Ayu Triana Anggilia Yuliani Susanti Aris Mudiansyah Mudiansyah Asep Effendi Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Laili Rahmiyati Ayu Lestari Nofiyanti Azhar Affandi Bambang Agus W Bambang Widarsono Biller Panjaitan Bona Ventura Feber Freitas Byan M Pratama Chevie Wirawan Cicik Khildar Rizqi Citra Salsabilla Cut Ita Erliana Dahlan Abdullah Dahrul Effendi Debie K. R. Kalalo Defi Irwansyah Deni Nurdyana Hadimin Denok Sunarsi Denok Sunarsi Denok Sunarsi Denok Sunarsi Devi Delvita Diana Damayanti Didin Saepudin Dimas Rifqi Djogo, Ony Dyah Kusuma Arnovita Eddi Supriadi Edi Kurnawan Enung Susilawati Erika Nurmartiani Erlangga, Heri Ester Krisdayanti Etty Sofia Etty Sofia Mariati Asnar Etty Sofia Mariati Asnar Fajar Wahyudi Farida Yulianty Farida Yuliati Farida Yuliati Farida Yuliati Farida Yuliaty Farida Yuliaty Farida Yuliaty Farida Yuliaty Firda Nur Laila Firda Nur Laila Firman Perkasa Yudha Fitri Rezeki Fitriana Fitriana Fitriana Fransiska Carmelia Subeno Grace Angela Philips Haddan D Haddan Dongoran Haiqal Faddel Muhammad Harto Necsen Linelejan Hayun Setiawan Hendri Andrian Hersusetiyati Hersusetiyati Heru Atmoko I Gusti Nyoman Trianantha Jaya Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Imas Siti Masitoh Ine Aprianti Irawan Sugoro Ittang Somba Iyad Abdallah Al- Shreifeen Jeanny Kathleen Hartini Kahpi, Heri Sapari Kika Nawang Wulan Komara, Erwan Lia Mulyawati Loso Judijanto M Khoerudin Mariati Mariati Marissa Grace Haque Marissa Grace Haque Megandhi Gusti Wardhana Mona Fandani Mutmainnah Mutmainnah Myra Cahyati Ni Desak Made Santi Diwyarthi Ni Wayan Eka Arimas Nina Risnawaty Norikazu Suzuki Nova Karlina Nur Widyana Fajrin Nurhaeni Sikki Nurjaya Nurjaya Pandu Lesmana Raden Roro Vemmi Kesumadewi Rahadian Malik Rahadian Malik Rahadian Malik Rahardian Malik Ranita Rizky Putri Regina Tirza Maindoka Rendi Maulana Retno Arienta Sari Ricky Agusiady Ridwan Ridwan Ronaldo Panggabean Rony Edward Utama Rukhiyat Rukhiyat Sayidin Rukhiyat Syahidin Rukhiyat Syahidin Rulia Rulia Rulia Rulia Rulia Ruriyansi Ruth Haryanti Santi Rimadias Santi Sandra Sedarmayanti Sedarmayanti Shandhi Abdulrahman Sobarna Kartamihardja Solhanhudi Sri Dati Octaviani Sri Rochani Sri Rochani Mulyani Sumeidi Kadarisman Sumeidi Kadarisman Suwanto Suwanto Syamsul Bahri Syamsul Bahri Tapianus Topo Taufan Nugroho Taufan Nugroho Taufan Nugroho Taufik Zulfikar Taufik Zulfikar Theodora Dona Mila Tri Utami Turmudhi, Anis Uliana Nur Melin Verolla Ayu Pradita Vip Paramarta Vip Paramarta Vip Paramarta, Sobarna Kartamihardja Vivi Avionica Widjadjanti Oetojo Widjadjanti Oetojo Widjajanti Utojo Widjajanti Utoyo Yessica Febriany Yuan Badrianto Yuarini Wahyu Pertiwi Yuli Santika Magdalena Yuliarti Pasau Yuyun Yuniarsih Zaenal Aripin