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All Journal Jurnal Ekonomi : Journal of Economic Jurnal JSIKA Jurnal Art Nouveau JURNAL RELASI STIE MANDALA JEMBER JPM17: Jurnal Pengabdian Masyarakat JIET (Jurnal Ilmu Ekonomi Terapan) Jurnal Studi Komunikasi Kinerja: Jurnal Ekonomi dan Manajemen JURNAL MANAJEMEN Journal of Economic, Bussines and Accounting (COSTING) Majalah Ekonomi Media Mahardhika JMM UNRAM (Jurnal Magister Manajemen Universitas Mataram) JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Ilmiah Ecobuss Jurnal MEBIS (Manajemen dan Bisnis) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Layanan Masyarakat (Journal of Public Service) JMK Jurnal Manajemen dan Kewirausahaan Coopetition : Jurnal Ilmiah Manajemen Tangible Journal Jurnal Manajemen dan Inovasi (MANOVA) Transformasi Manageria: Journal of Islamic Education Management Journal of Applied Management and Business (JAMB) Jurnal Ekonomi Jurnal Komunikasi dan Budaya Transekonomika : Akuntansi, Bisnis dan Keuangan Jurnal Sistem Informasi Universitas Dinamika Journal of Social Research EKONOMIKA45 Jurnal Locus Penelitian dan Pengabdian Communicator Sphere MES Management Journal Journal of Social And Economics Research International Journal of Economics (IJEC) Jurnal Pendidikan Indonesia (Japendi) Indonesia Auditing Research Journal Innovative: Journal Of Social Science Research Tekmulogi: Jurnal Pengabdian Masyarakat AMMA : Jurnal Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Riwayat: Educational Journal of History and Humanities Relasi : Jurnal Ekonomi IIJSE Neraca Manajemen, Akuntansi, dan Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam ADM : Jurnal Abdi Dosen dan Mahasiswa EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat International Journal of Economics, Business and Innovation Research journal of social and economic research Journal of Ekonomics, Finance, and Management Studies Management Dynamics: International Journal of Management and Digital Sciences JIMEK
Achmad Yanu Aliffianto
Universitas 17 Agustus 1945 Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Neuroscience Nursing Public Health Social Sciences Other

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Artificial Intelligence and Novel Services: Exploring Opportunities in the Marketing Landscape Achmad Yanu Alif Fianto; Angga Dutahatmaja
Journal of Applied Management and Business Vol. 4 No. 1 (2023): Vol.4 No.1, July 2023
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v4i1.399

Abstract

Customer loyalty and trust are critical factors for businesses aiming to establish long-term relationships with their customers. With the advancement of artificial intelligence (AI) technologies, there is a growing interest in leveraging AI to measure and enhance customer loyalty and trust. This research aims to explore the role of AI in measuring and enhancing customer loyalty and trust by examining the current literature and conducting empirical studies. The research methodology involves a systematic review of relevant studies and the development of a conceptual framework. The research results highlight the significant impact of AI on customer loyalty and trust, demonstrating how AI-powered solutions can effectively collect and analyze customer data to gain insights and personalize customer experiences. The discussion encompasses the implications of AI in measuring and enhancing customer loyalty and trust, including the importance of data privacy and ethics. The study concludes with recommendations for businesses on implementing AI strategies to build and maintain strong customer relationships based on loyalty and trust. Overall, this research contributes to the understanding of how AI can revolutionize customer relationship management and provides valuable insights for practitioners and researchers in the field of marketing and AI.
Satifaction As Intervening For The Antecedents Of Intention To Revisit: Marine Tourism Context In East Java Achmad Yanu Alif Fianto
RELASI : JURNAL EKONOMI Vol 16 No 1 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i1.347

Abstract

The purpose of this study was to identify the effect of brand experience and service quality on intention to revisit with satisfaction as a mediating variable in the marine tourism in Indonesia. A total of 241 worthwhile questionaires were collected to be used to examine the structural model and the measurement using PLS path modelling analysis. This research was conducted in several coastal tourism objects in East Java, which were emphasized on the north coast of East Java. This study found that service quality has a significant effect on intention to revisit. This study also revealed that at the same time brand experience also had a significant influence on intention to revisit. In addition, this study also revealed that visitor satisfaction was significantly also able to mediate the relationship between service quality with intention to revisit while also having a mediating function of the relationship between brand experience with intention to revisit. This can be interpreted that the coastal tour manager should focus on improving service quality and developing visitor experience in order to enhance tourists' emotional attachments to the coastal tourism area to shove repeat visits among visitors. This research has contributed to an increase in understanding of the effect of service quality and brand experience on intention to revisit by adding satisfaction variables that serve as mediation. In addition, the findings of this study can be very beneficial for the development of coastal tourism in East Java, Indonesia.
Pendampingan Pengembangan Rencana Strategis BUMDesa Di Desa Kemasantani Kecamatan Gondang Kabupaten Mojokerto Nekky Rahmiyati; Achmad Yanu Alif Fianto
AMMA : Jurnal Pengabdian Masyarakat Vol. 2 No. 8 : September (2023): AMMA : Jurnal Pengabdian Masyarakat
Publisher : CV. Multi Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This community service activity aims to assist Kemasantani Village in developing a Strategic Plan for Village-Owned Enterprises (BUMDesa). BUMDesa is a business entity that has the potential to drive the village economy and utilize village assets to create added value and develop a digital economic ecosystem. This activity includes assistance in preparing the BUMDesa Strategic Plan for the next five years, with a focus on operational aspects of BUMDesa and increasing revenue. The main objective is to ensure that BUMDesa in Kemasantani Village can operate efficiently, increase community income, and strengthen local economic resilience. The service team works together with the Kemasantani Village community to develop a sustainable strategic plan, implement BUMDesa development planning methods, and provide the necessary support to develop BUMDesa in the area. This activity is a manifestation of the team's concern for supporting village economic development and improving the quality of life of local residents.
ANALISIS DETERMINAN KEPUTUSAN PEMBELIAN DENGAN MINAT PEMBELIAN SEBAGAI VARIABEL MEDIASI Much. Rahmad Hidayat; Haryanto Tanuwijaya; Candraningrat; Sri Suhandiah; Achmad Yanu Alif Fianto
Media Mahardhika Vol. 21 No. 1 (2022): September 2022
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v21i1.495

Abstract

Dalam upaya mengivestigasi dampak yang diberikan oleh marketing mix 7p, citra universitas, serta word of mouth (WOM) pada putusan dan minat selaku mediasi riset ini diselenggarakan. Konvergen validiti, diskriminan validiti, reliabilitas komposit dan eksamen R-square digunakan untuk pengukuran. SmartPLS versi 3 adalah perangkat lunak yang dipakai serta 113 sampel beserta kriteria yang telah disepakati. Produk, harga, promosi, orang, WOM serta minat berdampak pesat pada putusan. Bukti fisik, proses serta reputasi perguruan tinggi berdampak tidak pesat pada putusan dan tempat berdampak tidak definit putusan. Berikutnya, bukti fisik dan WOM berdampak pesat pada putusan di mana minat berperan selaku mediasi. Lebih lanjut, produk, harga, tempat, promosi, orang, serta reputasi berdampak tidak pesat pada putusan di mana minat berperan selaku mediasi dan proses berdampak tidak definit pada putusan di mana minat berperan selaku mediasi.
Pengaruh Service Quality dan Relationship Marketing terhadap Customer Retention dengan Customer Satisfaction pada Cafe Yoikona Surabaya Dwi Fitrianti; Siti Munajah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6673

Abstract

This study aims to determine the effect of Service Quality and Relationship Marketing on Customer Retention with Customer Satisfaction. The method used is quantitative. The number of samples in this study were 70 with respondents being consumers who had visited cafe yoikona Surabaya. Questionnaire distribution and data collection via google form. The data analysis technique in this study uses the SEM PLS approach. The test results found that service quality and relationship marketing have a significant positive effect on customer satisfaction at Cafe yoikona Surabaya, service quality has a significant positive effect on customer retention at Cafe yoikona Surabaya, relationship marketing has an insignificant positive effect on customer retention at cafe Yoikona Surabaya, customer satisfaction has a significant positive effect on customer retention at cafe yoikona Surabaya, service quality has a significant positive effect on customer retention through customer satisfaction at cafe Yoikona Surabaya, and relationship marketing has a significant positive effect on customer retention through customer satisfaction at cafe Yoikona Surabaya.
Pengaruh Kualitas Sumber Daya Manusia dan Profesionalisme Tehadap Prestasi Kerja melalui Komitmen Organisasi pada CV Oktaviana Tas Grosir Mojokerto Winda Dwi Octavia; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6694

Abstract

In today's fierce business competition, it is important for a business industry to make various improvements in developing its business, especially in improving aspects of employee work performance to support the success of companies in the wholesale industry. This study aims to determine whether there is an effect of Human Resource Quality and Professionalism on Work Performance with Organizational Commitment as an Intervening Variable (Case Study at CV Oktaviana Bag Wholesale Mojokerto). This research method uses explanatory quantitative in explaining the effect of the independent variable with the dependent variable in this study. From the analysis conducted at CV Oktaviana Tas Grosir Mojokerto, the quality of human resources and professionalism has a significant effect on employee work performance with organizational commitment as an intervening variable that strengthens the relationship, while the reliability of measuring instruments is good but convergent validity still needs to be improved, with recommendations to improve employee training programs, a culture of professionalism, communication, and program evaluation.
Pengaruh Instagram Ads Terhadap Purchase Intention dada Generasi Milenial (Point Coffee) dengan Brand Awareness dan Brand Image Sebagai Variabel Intervening Gilbert Billy Rivaldo Matahurila; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6799

Abstract

The research aims to assess the effectiveness of Instagram advertising in enhancing brand awareness and image, as well as its influence on purchasing interest. The study targets the millennial demographic in Sidoarjo Regency and its vicinity, aged between 18 to 35 years, selected through a non-probability sampling method. Structural Equation Modeling (SEM) with SmartPLS is employed as the analytical approach. Findings indicate that Instagram advertising positively impacts brand awareness and image. However, brand awareness and image do not influence purchasing interest. Moreover, a direct correlation exists between Instagram advertising and purchase intention, while brand awareness and image do not serve as mediators in this association.
Pengaruh Kepemimpinan Toxic dan Situasi kerja Terhadap Kinerja Karyawan di Mediasi oleh Employee performance Karyawan Pada UPT Latihan Kerja Pasuruan Zaenal Arifin; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6844

Abstract

One of the things that can improve employee performance is employee job satisfaction. This study investigates the effect of toxic leadership and work situations on employee satisfaction. It also investigates whether employee satisfaction is a good mediator. This study conducted a survey on employees at UPT Balai Latihan Kerja Pasuruan. Using saturated sampling method, 42 employees. The data was then analyzed using Structural Equation Modeling. The findings show that toxic leadership and work situations contribute positively to employee satisfaction. The study also proved that employee satisfaction mediates the relationship between toxic leadership and work situations on employee performance. This study contributes to understanding employee behavior using the framework of employee satisfaction and employee performance in Balai Latihan Kerja companies, which can also be applied to other general companies.
Analisis Bibliometrik Tentang Quiet Quitting Ario Bagus Nugroho; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6849

Abstract

Performance and engagement of the working employee could drop anytime, the company’s inability to provide work-life balance could even lead to quiet quitting that if ignored could increase employee turnover. The purpose of this study is to notice and to give information about the connections about quiet quitting based on previous studies. The methods used for this bibliometric analysis study are to merge the use of Publish or perish software to find previous studies with keyword “quiet quitting” and the use of VOSviewer software to cluster and to visualize its items. The results of this study are in the span of 2022-2024 there are 996 studies about quiet quitting, VOSviewer cluster the items of study into 5 (five) cluster and visualize the connection between items of study, publication year, and topic density or publication frequencies. The visualizations results show that these items of study have connections between clusters, these items of study are quiet firing and disengagement both have a connection of their own, the next items of study are the great resignation, management, work-life balance and job burnout each items have a connection with items of study job satisfaction. This study also find that items of study job burnout and job satisfaction are the items which have relatively small density because it is mostly studied in the year of 2024. Based on this study can be concluded that the connection between items of study quiet firing and disengagement are worth paying attention to whenever discussing quiet quitting also items of study job burnout and job satisfaction are the items which connections on quiet quitting are rarely studied.
Pengaruh Penilaian Prestasi Kerja, Loyalitas, dan Senioritas terhadap Promosi Jabatan pada Karyawan PT. Mikatasa Agung Duvan Samudra Laisoka; Siti Mujanah; Achmad Yanu Alif Fianto
Transformasi Manageria:   Journal of Islamic Education Management Vol 4 No 1 (2024): Transformasi Manageria: Journal of Islamic Education Management (inPress)
Publisher : PKP Fakultas Syariah LPPM IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manageria.v4i1.6856

Abstract

The aim of this research is to determine the influence of work performance assessment, loyalty and seniority on job promotions for employees in the logistics department of PT MIKATASA AGUNG. This type of research uses a quantitative approach with data sources, namely primary and secondary. Data collection used a questionnaire and the number of samples used was 63 employees with a sampling technique using saturated samples. The analysis tool used is Smart PLS v.4.0.9.7 with the SEM analysis method. The results of this research show that work performance has a significant positive influence on job promotion, Loyalty has an insignificant negative influence on job promotion and seniority has an insignificant positive influence on job promotion.
Co-Authors A Triartomo A.A. Ketut Agung Cahyawan W Aan Ari Permana Abdianto, Ahmad Abdul Aziz Abdul Halik Abdul Halik Abdullah Khoir Riqqoh Abdullah Khoirriqoh Achmad Ridho Sahaja Adam Maulana Agung Harikusuma Nugroho Agung Tri Yunanto Agus Agus Agus Pawitra Agus, Taufiq Ahmad Marzuqi Alexander Dimas KP Ali Abdullah, Ali Amelia, Azarine Nahdah Ana Pertiwi Andreas Alfred Savero Putra Angga Dutahatmaja Angga Dutahatmaja Anisah Khoirotun Aprilia, Fina Arif Hartadi Ario Bagus Nugroho Asbari Nurpatria Kristin Asis Riyanto Azel Naufal Baharuddin Adam Priyatmanto Baiq Handayani Rinuastuti Bayu Abiantoro Bela Septiana Bilad, Dava Imadul Bima Ardiyanto Wibowo Brian Harmanda, Brian Cahyani, Regita Candraningrat, Candraningrat Careen Adhania Kautsar Charles Sidauruk Daniel Kurniawan Darwin Yuwono Riyanto, Darwin Yuwono Dea Anindyta Putri Latul Dearani, Ninka Dewi Nurhayati Dhika Yuan Yurisma Diana Mukhbitah Sary Dimas Nugroho Azis Permadi, Dimas Nugroho Azis Dimitha Anggraeni Putri Suryani Dinda Masfufah Hasyl Djumaiyah Djumaiyah Dominggo Bayu Baskara Dony Bagus Kresnadana, Dony Bagus Duvan Samudra Laisoka Dwi Ayu Rakhmawati Dwi Fitrianti Dwiki Setya Prayoga Edwin Indra Tesno Eka Putri Prinanda Nitte Ervina Ervina Erwan Khanissuma Esti Sumirat Evi Farsiah Utami, Evi Farsiah Faiza, Garwa Fandi Pratama Putra Farhan Ali Febrian Dimas J. Wibowo Febrian Sugianto, Febrian Fenty Fahminansih Fenty Fahminnansih, Fenty Fina Aprilia Fiorentino, Kevin Firmandi Tasqia Gede Danu Arya Santika Gilbert Billy Rivaldo Matahurila Hamlatul Arsy, Awlya Hardman Budiardjo, Hardman Hardman Budiharjo Hartono, Rakhmad Sugih Haryanto Tanuwijaya Helen Dwi Magdalena, Helen Dwi Helmy Widyantara Ida Bagus Cempena Januar Wibowo Jessy Octavia Andrele K. Alfons, Susana KARIMAH, NURUL Karsam Karsam Kautsar, Careen Adhania Kevin Fiorentino Kristin, Asbari Nurpatria Kurniawan, Mateus Andhi Kusumaningrum, Sari Dewi Lau Go’o, Maria Alni Laurentius ST Gomo Tumanggor Layalia, Aghnia Lilik Faiqotul Himmah Lilik Faiqotul Himmah Mahardika Prasetya Mahilda Sofy Islandy Martinus Sony Erstiawan Mateus Andhi Kurniawan Maulaningrum, Pristiya Mochamad Aziz Mochamad Bagus Setiyawan Moh Afrizal Ghozali, Moh Afrizal Moh Argy Hariran H Much. Rahmad Hidayat Muh Bahruddin Muhammad Burhanuddin Thobari Muhammad Nizar Firmansyah Mukhamad Fauzan Aldi Munajah, Siti Nanda Pinandita Ramadhani Naomi Natassia, Naomi Nekky Rahmiyati Nindya Prastitah Shinta Dewi, Nindya Prastitah Shinta Nitte, Eka Putri Prinanda Norma Amaliah Novan Andrianto Novan Ardianto Nugroho, Ario Bagus Nur Dyanto Riski Ridhani, Nur Dyanto Riski Nur Rahmad Alfin Mustaqim Nuradi Mulya Razaq Nurul Karimah Oksatana, Miga Paramitha, Intan Tirzana Phebii Kurnia Diajeng Challtis, Phebii Kurnia Diajeng Phitaloka, Nimas Galuh Pratama, Raditya Yuniar Alfani Primasatria, Valdo Hana Pristiya Maulaningrum Putra, Andreas Alfred Savero Putra, Andreas Alfred Savero Putri Khusnul Khotimah Rachmat Isa Asera Nempung Rahayu Shinta Rahayu Shinta Rahmawati, Dwi Yana Raissa Daniswara Regita Cahyani Regita Cahyani Regita Octavia Regita Octavia Riandi Fiyelex Selmury Ricky Ardyana Firmansyah Riska Ajeng Anggraini Riyanto, Asis Rizki Ardiyanti Putri, Rizki Ardiyanti Rohry Dinda Pinasti Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso Rudi Santoso, Rudi Sari Dewi Kusumaningrum Seto Wahyu Prasetyo Shinta, Rahayu Sigit Prayitno Yosep Sinta Dewi Anggraini Siswati, Ayu Siti Asiyah Siti Mujanah Siti Mujanah Siti Mujanah Siti Munajah Sri Suhandiah Stephen Lauwrentius, Stephen Suci Harira Sari Hatuina Sugiharto Adhi Cahyono, Sugiharto Adhi Suhardi Suhardi Suryani, Dimitha Anggraeni Putri Sutikno Sutikno Thobari, Muhammad Burhanuddin Thomas Hanandry Dewanto Tonny Aries Wijaya, Tonny Aries Utomo, Ekwan Setyo Viando, Feterrido Wahyu Wahyuni, Ratna Dwi Wahyuni, Titin Wibowo, Bima Ardiyanto Winda Dwi Octavia Wiwit Lusiana Wiwit Lusiana Yosep F. Maskim Zaenal Arifin Zamzami Sabiq