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Deitje Adolfien Katuuk
Universitas Negri Manado
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Public Health Social Sciences Other

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Journal : Journal of Innovative and Creativity

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Strengthening the Integration of Internal and External Quality Assurance Systems in Indonesian Higher Education: Toward a Sustainable Culture of Quality Ariel N. Rengkuan; Lando E. Sumarauw; Hartini Ngadiorejo; Deitje A. Katuuk; Joulanda A.M. Rawis; Ruth Umbase
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4749

Abstract

The study purpose was to analyze the structure, implementation, and interrelation between the Internal Quality Assurance System (IQAS) and the External Quality Assurance System (EQAS) in Indonesian higher education institutions. These systems, mandated by Law No. 12 of 2012, are fundamental to ensuring continuous improvement, accountability, and competitiveness in national higher education. This paper aims to provide a comprehensive understanding of both systems, their regulatory foundations, operational mechanisms, and challenges in implementation, as well as to propose strategic recommendations for enhancing their synergy. Materials and methods. This study applied a systematic literature review approach by collecting and analyzing national regulations, institutional policy documents, and recent scholarly publications related to higher education quality assurance. The review process involved identifying, classifying, and synthesizing literature based on key themes such as quality concepts, legal frameworks, operational mechanisms, and institutional practices. Data were analyzed thematically to reveal patterns, gaps, and best practices in the execution of IQAS and EQAS across Indonesian universities. Results. The findings indicate that IQAS functions as an autonomous internal mechanism designed to ensure continuous quality improvement through the PPEPP cycle (Setting, Implementation, Evaluation, Control, and Improvement). EQAS, on the other hand, serves as an external validation process conducted by accrediting bodies such as BAN-PT and LAM. Despite their complementary roles, both systems face challenges including leadership commitment, limited resources, administrative formalism, and fragmented integration. A synergistic relationship between IQAS and EQAS fosters a sustainable quality culture and institutional excellence. Conclusions. The study concludes that the effectiveness of quality assurance in Indonesian higher education depends on institutional commitment, human resource competence, and the harmonization of internal and external mechanisms. Strengthening digital-based quality information systems, risk-based management, and inter-institutional collaboration is essential to building a culture of continuous quality improvement and achieving global competitiveness.
Co-Authors A.M. Rawis, Joulanda Achmad Paturusi Agnes M. Rumagit Allan Giovani Gigir Ariel N. Rengkuan Ariestyawan, I Made Devastha Arje Cerullo Djamen Christar Arstilo Rumbay Christine Rawis Davison Pagawak Debie Kalalo Deddy F. Kumolontang Delli Sabudu Deysti Trifena Tarusu Donal Mateos Ratu Dondokambey, Robby E. Wawo, Merry Elni Usoh Eunike G.M. Mangundap Felicita, Bella Freida F Masoko Gerick, Steven Gilly Marlya Tiwow Gloridei Lingkanbene Kapahang Hadi Ignatius Untu Hartini Ngadiorejo Heinrich Saneba Hendrie Joudi Palar Ignatius Javier C. Tuerah Jeanne M. Mangangantung Jeffry Sony Junus Lengkong Johan Reimon Batmetan Jonathan Deske Solang Joulanda A. M. Rawis Kalalo, Debie K.R Kaparang, Maria Wihelmina Kapoh, Timothy Waraney Kaunang, Sinta E. J. Ketsia Zeke Koessoy, Herman Koessoy, Herman M. Koleangan, Christoforus Adri Pieter Kowal, Marsela Vera Krety Debora Welong Lando E. Sumarauw Lapian, Jeff Larry J. Mandey Liode, Lily Lola, Marjuni Tiku Lolong, Rima F. Lord Ebe Steward Lovihan, Mike A. K. Lumapouw, Harold Refly Lusia Sumenda1 Lydia Ivana Kumajas Majaan, Telly Mamahit , Engelbert A. Ch. Mamuaja, Marlin Penina Mamuaja, Pricilia P Manansang, Denny Manengkei, Steven Bons Manueke, Teddy Maria R. Walukow Marshela - Pondaag Marsumi, Marsumi Marthinus Krowin Masinambow, Christo J. R. Mercy Hosang Meytha Meyske Wongkar Michella Supit Mongdong, Romi J. Munir, Suldin Narosaputra, Dewo A. N. Natalya Tirsa Mokorowu Nikolas Fajar Wuryaningrat Non Norma Monigir Nur Afny Sumaa Paat, Wensi R. L. Palandeng, Rian W. Pali, Nathaniel E. Prycilia Pingkan Mamuaja Punuh, Grace Rahardjo, Ryan T. Rawis, Joulanda A M Refien K. S Rawung Resina Dintje Kaunang Richard Daniel Herdy Pangkey Rima Fien Lolong Rinny Meilani Tinangon Rotty, Viktory Nicodemus Joufree Rotua Hutagalung Rumagit, Selvie Serly Ruth Sriana Umbase Ruth Umbase S. J. Lengkong, Jeffry Samuel Harry Mossey Shelty D. M. Sumual Silow, Jimmy Clif Singal, Cicilia Indry Sjamsi Pasandaran Sumilat, Margareta O. Suprapto, Denny U. Tini Mogea Tinneke Evie Meggy Sumual Tresia Cornella Kalangie Tumakaka, Ria Angelia Victory Nicodemus Joufree Rotty Vidlina Lie Virginia H Saneba Wakerkwa, Tori Walewangko, Stief Aristo Watulingas, Marcia Imelda Widdy Harce Frans Rorimlpandey Widdy Rorimpandey Willem Hanny Rawung Yean M V Rasu Yeane Koyongian