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TRAINING NEEDS ANALYSIS (TNA) MENGGUNAKAN PENDEKATAN PERFORMANCE GAP UNTUK PEGAWAI TOKO RITEL (STUDY KASUS TOKO B) Cahyaningrum, Dinis; Ibrahim, Isra Dewi Kuntary; Mutiara Asri, Ni Wayan Adelia; Safitri, Dhanny; Hasani, Tifani Dame
Bisnis-Net Vol 8, No 1: JUNI 2025
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/bn.v8i1.6355

Abstract

Penelitian ini bertujuan untuk menganalisis kebutuhan pelatihan (Training Needs Analysis/TNA) pegawai Toko B dengan menggunakan pendekatan performance gap untuk meningkatkan kinerja organisasi. Isu-isu pokok yang diidentifikasi meliputi ketidak efektifan komunikasi antarbagian, kurangnya keterampilan dalam prosedur pelayanan dan menangani keluhan pelanggan, serta ketidaktahuan pengaturan display dan manajemen stok. Penelitian ini menggunakan pendekatan deskriptif dengan metode analisis kualitatif, mengumpulkan data melalui wawancara dengan pegawai di berbagai bagian, observasi langsung, dan studi dokumentasi. Hasil penelitian menunjukkan adanya gap kinerja yang signifikan antara kinerja aktual dan kinerja yang diharapkan. Kesenjangan ini berdampak pada kualitas pelayanan pelanggan, efisiensi operasional, serta kepuasan pelanggan. Berdasarkan temuan ini, penelitian merekomendasikan pelatihan komunikasi efektif, pelayanan pelanggan yang unggul, serta manajemen stok dan display barang untuk menutup gap kinerja yang ada dan meningkatkan kinerja pegawai secara keseluruhan.
Workshop Penulisan Artikel Ilmiah dan Metode Penelitian Lady Faerrosa; Raden Bagus Faizal Irany Sidharta; Zahrah; Isra Dewi Kuntary Ibrahim; Baiq Dinna Widiyasti
Jurnal Ilmiah Pengabdian dan Inovasi Vol. 1 No. 4 (2023): Jurnal Ilmiah Pengabdian dan Inovasi (Juni)
Publisher : Insan Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57248/jilpi.v1i4.55

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The hardest part of doing research for some people is writing a research background and choosing the right research methods. The purpose of holding community service in the form of workshops with the theme of Scientific Article Writing and Research Methods is to provide training and guidelines for writing scientific papers and choosing the right research methods. The target of this community service is young lecturers / researchers of the Management Study Program, students of Semester V and Semester VII of S1 Management, Bumigora University. This workshop activity is considered important because the author realizes that new students and lecturers or researchers still need guidance to understand more deeply the steps that need to be done in each research phase. Community service in the form of workshops like this is expected to be a forum for lecturers and universities to provide guidance and knowledge to the target community, especially new students and lecturers. In addition, considering the importance of workshops with this theme, it is also hoped that this service activity can be a reference and inspiration for other institutions to hold similar activities.
Career Preparation Menghadapi Kecemasan Dunia Kerja pada Mahasiswa Ika Yuliana; Restu Alpiansah; Aryan Agus Pratama; Isra Dewi Kuntary Ibrahim
Jurnal Ilmiah Pengabdian dan Inovasi Vol. 2 No. 1 (2023): Jurnal Ilmiah Pengabdian dan Inovasi (September)
Publisher : Insan Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57248/jilpi.v2i1.266

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The objective of this activity is to facilitate students in developing a comprehensive understanding of their chosen professional path, specifically in banking. This exercise is specifically designed for students enrolled in the Management Study Programme. The service employs a peer mentoring methodology encompassing preparation, design, implementation, and evaluation stages. This technique was selected due to its appropriateness in facilitating students' acquisition of new knowledge through interactions with those possessing greater expertise. This activity encompasses a comprehensive examination of several aspects related to the banking industry. The topics covered include the precise delineation of a bank, a preliminary overview of bankers, the prerequisites that necessitate fulfillment to pursue a career as a banker, the potential trajectories within the banking profession, and lastly, valuable insights and strategies to facilitate success in the pursuit of a banking career. Through this service activity, students are provided with a comprehensive understanding of their intended job. Subsequently, those aspiring to pursue a career in the banking industry can adequately equip themselves with the necessary prerequisites.
Analisis Faktor Stres Kerja Pegawai Honorer Generasi Y Pada Dinas Tenaga Kerja dan Transmigrasi Nusa Tenggara Barat Ibrahim, Isra Dewi Kuntary; Rahmawati, Pebby; Cahyadi , Irwan
Citizen : Jurnal Ilmiah Multidisiplin Indonesia Vol. 5 No. 3 (2025): CITIZEN: Jurnal Ilmiah Multidisiplin Indonesia
Publisher : DAS Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53866/jimi.v5i3.855

Abstract

Employees are resources that have an important role in the implementation of an organisation. So it is very important for companies to pay attention to the physical and psychological balance of employees. This study aims to analyse what factors affect job stress and the most dominant factor affecting job stress of generation Y honorary employees at the Manpower and Transmigration Office of West Nusa Tenggara Province. The population in this study were honorary generation Y employees totalling 62 people. The sampling technique in this study used nonprobability sampling technique with purposive sampling method where the sample determination used specific criteria, namely only generation Y honorary employees as many as 62 people. This type of research is quantitative research with an exploratory descriptive approach. This study found that leadership, tenure, dual role, career development, workload, interpersonal conflict, role demands and saturation are factors that cause job stress in generation Y honorary employees at the Department of Manpower and Transmigration. As for personality type A is not a factor causing work stress in generation Y honorary employees and career development is the most dominant factor affecting work stress. Suggestions in this study are that there are many employees of productive age can make these employees a forum for finding new ideas to develop the company.
Edukasi pentingnya pendidikan bagi generasi muda untuk menghindari putus sekolah dan pernikahan dini Safitri, Dhanny; Hasany, Tifani Dame; Asri, Ni Wayan Adelia Mutiara; Ibrahim, Isra Dewi Kuntary; Muhtarom, Zamroni Alpian
Penamas: Journal of Community Service Vol. 5 No. 2 (2025): Penamas: Journal of Community Service
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/penamas.v5i2.1914

Abstract

There are various social problems faced by the young generation in Montong Ajan Village, Central Lombok Regency, West Nusa Tenggara Province. Two of the most serious issues are the high number of early marriages and the low number of people who receive higher education due to dropping out of elementary or junior high school, or senior high school. Based on this, this community service activity aims to increase insight and understanding of the importance of education for the young generation, especially students of SMP Islam Tanwirul Qulub Sengketan in Montong Ajan Village. This activity is carried out using a counseling approach that includes lectures, interactive discussions, educational games, evaluations, and the distribution of stationery. It is hoped that through this series of activities, students will become more motivated to stay in school, discover their interests, and explore job options available to them, as well as delay marriage to achieve a better quality of life. Overall, it can be concluded that community service activities can be carried out effectively and receive positive responses from the participants. In the future, similar activities should be carried out in other schools in Montong Ajan Village or in areas experiencing similar social problems to provide more significant and broader benefits for the younger generation.
PELATIHAN STRATEGI DIGITAL MARKETING EFEKTIF UNTUK PELAKU UMKM DI DESA SENGGIGI, KABUPATEN LOMBOK BARAT Abdurrahman, Abdurrahman; Dakwah, Muhammad Mujahid; Girsang, Zefanya Andryan; Muhtarom, Zamroni Alpian; Rinuastuti, Baiq Handayani; Roodhi, Mohammad Najib; Mulyono, Lalu Edy Herman; Ibrahim, Isra Dewi Kuntary
Jurnal Pepadu Vol 6 No 2 (2025): Jurnal Pepadu
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/pepadu.v6i2.7497

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Senggigi Village is one of the tourist villages with abundant natural resources. It is located in Batulayar Subdistrict, West Lombok Regency, West Nusa Tenggara Province. Senggigi Village is known for its beautiful beaches and the hospitality of its people. In addition, Senggigi Village has local products that support tourism activities in the village as souvenirs for tourists visiting Senggigi. To enhance the potential of local businesses in Senggigi Village, it is necessary to provide guidance to SMEs with the aim of offering effective digital marketing strategy training for local SMEs. This training can improve SMEs' ability to optimize the use of social media and e-commerce as marketing tools for their products. The activity methods include initial observation, focus group discussions (FGD), training, hands-on practice, and post-training guidance. The results of this activity demonstrate an increase in participants' understanding and skills in creating promotional content, managing business social media accounts, and developing digital marketing strategies tailored to their respective products using the Marketing Decision Support (MDS) approach. The conclusion of this activity is that digital marketing training provides tangible contributions to enhancing the business capacity of SME operators and can serve as a model for sustainable community service.
Level of Anxiety over Future Employment for Final Year Students: A Literature Review Ibrahim, Isra Dewi Kuntary; Cahyaningrum, Dinis; Hasany, Tifani Dame; Safitri, Dhanny; Asri, Ni Wayan Adelia Mutiara
Journal of Business Management and Economic Development Том 3 № 02 (2025): May 2025
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v3i02.1583

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Factors that contribute to the prevalence of college students' anxiety vary, so this study examines and analyzes these factors in college students. The purpose of this study is to determine the factors that contribute to the prevalence of college students' anxiety in general. This research uses a qualitative descriptive literature research methodology, empirical data on which this literature review is based is typically from 2020 to 2024. A systematic review based on PRISMA. Result of this research is students at the final level begin to feel anxiety as a result of anxiety about their future orientation. Excessive fear and concern about future outcomes can inhibit students' desire to participate in their career development, which will worsen their beliefs about the career decision-making process and its potential outcomes. So in this case it is very necessary to have an orientation towards the future, have career maturity and support from parents and teachers has an important role to reduce the level of anxiety felt.
ANALYSIS OF LABOUR-INTENSIVE MICROENTREPRISES USING THE COBB-DOUGLAS PRODUCTION FUNCTION: INSIGHTS FROM MICROENTREPRISES IN WEST NUSA TENGGARA: Budiman; M Jumaedi; Safitri, Dhanny; Kuntary Ibrahim, Isra Dewi
Elastisitas : Jurnal Ekonomi Pembangunan Vol. 7 No. 1 (2025): Elastisitas, Maret 2025
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303.e-jep.v7i1.06

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Microenterprises in Indonesia play a significant role in regional employment creation and economic development. However, many run under their productive potential due to constraints in technology provision, labor management, and scaling strategies. This study assesses four labor-intensive microenterprises in West Nusa Tenggara (NTB) using a qualitative case study approach, supported by Cobb-Douglas production function modelling. Through in-depth field analysis of UD Batako Sejahtera, UD Muslim Kerupuk Kulit, UD Berkah Beton, and Artshop Kodong Sasak, we examine the relationship between labor, capital, and output, recognize forms of return to scale, and propose tailored strategies to enhance productivity. Findings revealed that most enterprises initially experience increasing returns to scale, yet they face inefficiencies beyond the origins of optimal input. Modest investments in relevant technology, structured work systems, and incentive programs can significantly increase output and sustainability.
Pelatihan Strategi Digital Branding dalam Upaya Optimalisasi Bank Sampah Cahyaningrum, Dinis; Hasany, Tifani Dame; Asri, Ni Wayan Adelia Mutiara; Safitri, Dhanny; Ibrahim, Isra Dewi Kuntary
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 1 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi Januari - Maret
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i1.5558

Abstract

Bank Sampah Putri Nyale, yang terletak di dalam Kawasan Ekonomi Khusus (KEK) Mandalika, Lombok Tengah merupakan lembaga pengelola limbah organik dan anorganik dengan sistem tabungan kreatif berbasis emas serta bermitra dengan sektor perhotelan. Namun, dalam operasionalnya, Bank Sampah Putri Nyale menghadapi tantangan dalam penerapan branding digital, yang menghambat pengembangan operasional dan jangkauan layanan. Untuk mengatasi permasalahan ini, kegiatan pengabdian kepada masyarakat dilaksanakan melalui pelatihan strategi digital branding. Pelatihan ini diadakan untuk memberikan peserta kemampuan dalam memanfaatkan platform digital, seperti optimalisasi email, media sosial, dan aplikasi pengeditan, guna memperkuat citra dan memperluas jangkauan layanan. Evaluasi yang dilakukan melalui pre-test dan post-test menunjukkan adanya peningkatan yang signifikan dalam pengetahuan dan keterampilan peserta, dalam digital branding. Pelatihan ini tidak hanya meningkatkan profesionalisme Bank Sampah Putri Nyale dalam menjalin kemitraan, tetapi juga mendukung keberlanjutan program pengelolaan sampah berbasis komunitas.
Best Practice Ecotourism: Pemberdayaan Komunitas Sembalun Dalam Pengelolaan Pariwisata Berkelanjutan Berbasis Kearifan Lokal Yasin, Muaidy; Akung Daeng; Busaini; Isra Dewi Kuntary Ibrahim; Mohamad Revan Azka; Lalu Mohammad Ikbal Pahroni
Jurnal Pengabdian Magister Pendidikan IPA Vol 8 No 3 (2025): Juli-September 2025
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jpmpi.v8i3.12835

Abstract

Program pengabdian kepada masyarakat ini dilaksanakan bekerja sama dengan Koperasi Bumi di Sajang, Sembalun, Lombok Timur, sebuah wilayah yang dikenal subur dengan potensi besar dalam pengembangan ekowisata berbasis kopi. Kegiatan ini bertujuan untuk memperkuat kapasitas petani dalam menerapkan praktik pertanian organik sekaligus meningkatkan keterampilan pengolahan pascapanen kopi. Metode pelaksanaan dilakukan melalui beberapa tahapan, yaitu sosialisasi, pelatihan, penerapan teknologi, pendampingan dan evaluasi, serta perencanaan keberlanjutan. Tahap sosialisasi memberikan pemahaman dasar mengenai manfaat pertanian organik bagi kesehatan dan lingkungan. Pelatihan difokuskan pada teknik praktis seperti rotasi tanaman, produksi pupuk organik, dan coffee roasting. Tahap penerapan teknologi mendorong petani untuk menggunakan peralatan sederhana pembuatan pupuk organik dan mesin sangrai kopi modern. Pendampingan dilakukan secara rutin untuk memastikan penerapan berjalan sesuai, sedangkan evaluasi difokuskan pada capaian dan kendala yang dihadapi. Hasil kegiatan menunjukkan bahwa petani mampu memproduksi pupuk organik secara mandiri dan konsisten menerapkan praktik pertanian organik. Selain itu, keterampilan coffee roasting memungkinkan petani menghasilkan kopi sangrai dengan kualitas lebih baik dan bernilai tambah dibandingkan metode tradisional. Lebih jauh, kegiatan ini membuka peluang pengembangan wisata edukasi kopi, di mana wisatawan dapat menyaksikan langsung proses sangrai. Integrasi antara pertanian organik dan ekowisata kopi diharapkan mampu memperkuat potensi ekonomi lokal sekaligus menjaga keberlanjutan lingkungan.
Co-Authors Abdul Muhid, Abdul Abdurahman Abdurrahman Abdurrahman ABDURRAHMAN ABDURRAHMAN Abdurrahman Abdurrahman Adrianda Anwar Agus Hermanto Agus Hermanto Agus Hermanto Akung Daeng Amiruddin Kalbuadi Anggriani, Rini Apriani Apriani Arie Cahyani Aryan Agus Pratama Ayu Dasriani, Ni Gusti B. Busaini, B. Baiq Dinna Widiyasti Baiq Handayani Rinuastuti, Baiq Handayani Bintang Rizki Maulana Budiman Cahyadi , Irwan Cahyadi, Irwan Dewi, Puspita Dhanny Safitri Dinis Cahyaningrum Erwin Suhendra Farha Farha Farha Farha Fariqi, Zulfikar Al Felicia Natalie Fedrich Galuh Tinezia Endriyanto Gustu Yudi Artha Hany Pebrianti Hasani, Tifani Dame Helna Wardhana Hilda Hastuti I Ketut Sumantra I Nyoman Nugraha Ardana Putra I Nyoman Switrayana Ika Yuliana Ika Yuliana Irwan Cahyadi Josman, Lady Faerrosa Kembang, Lale Puspita Kurniawati Laksono Trisnantoro Lalu Danu Prima Arzani Lalu Mohammad Ikbal Pahroni Logi Mulawarman M Jumaedi M. Thonthowi Jauhari Mimi Fadila Mohamad Revan Azka MUAIDY YASIN, MUAIDY Muhammad Mujahid Dakwah Muhammad Rahmatul Burhan Muhammad Rahmatul Burhan Muhammd Israfil  mulyono, edy herman Mutiara Asri, Ni Wayan Adelia Ni Gst. Ag. Gde Eka Martiningsih Ni Kadek Ira Kusumawardani Ni Wayan Adelia Mutiara Asri Noni Kezia Marchyta Nurul Hidayah Nurul Hidayah Padme, Ni Luh Ayu Phyta Rahima Pratama, Yuda Januar Puspita Dewi Puspita Dewi, Puspita Putri, Elsyah Azani R. Ayu Ida Aryani Raden Bagus Faisal Bagus Faisal Irany Sidharta Raden Bagus Faizal Raden Bagus Faizal Irany Sidharta Raden Bagus Faizal Irany Sidharta Raden Bagus Faizal Irany Sidharta Raden Bagus Faizal Irany Sidharta Rahmawati, Pebby Rahmiati, Baiq Fitria Rangga Mulya Jati Restu Alpiansah Rini Anggriani Rini Anggriani Riyana Rizki Yuliatin rodhi, mohammad najib Saniyah, Eluiz Yansirus Satya HD, Dharma Sirojul Hadi Suriyati Suriyati Tifani Dame Hasany Zahrah Zahrah Zahrah Zamroni Alpian Muhtarom Zefanya Andryan Girsang