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Journal : Journal of Intelligent Systems Technology and Informatics

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Sentiment Analysis of the Residency Policy Launch in the New Student Admission System Using Automatic Labeling with Meta AI Julianto, Indri Tri; Lindawati
Journal of Intelligent Systems Technology and Informatics Vol 2 No 1 (2026): JISTICS, March 2026
Publisher : Aliansi Peneliti Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64878/jistics.v2i1.44

Abstract

The launch of a domicile-based policy in Indonesia's New Student Admission System (SPMB) has triggered various public responses, especially on social media platforms. Understanding these sentiments is essential for evaluating policy acceptance and guiding future improvements in educational governance. This study aims to analyze public sentiment toward the policy using automatic labeling techniques and machine learning classification, with a focus on identifying dominant public perceptions. The research applies the CRISP-DM methodology, consisting of six stages: business understanding, data understanding, data preparation, modeling, evaluation, and deployment. A total of 1,105 comments were collected from Instagram and YouTube via web scraping and then preprocessed using text cleaning, stemming, and tokenization. Sentiment labels were generated using three automatic methods: Meta AI, RoBERTa, and TextBlob. Classification was performed using the Support Vector Machine (SVM) algorithm with four kernel variations. The results indicate that the combination of TextBlob labeling and an SVM with the Sigmoid kernel achieved the highest accuracy (0.99), along with strong precision, recall, and F1 Scores. Word cloud visualizations revealed that positive sentiment was related to educational access and teacher appreciation, while negative sentiment focused on dissatisfaction with fairness and system transparency. In conclusion, this study demonstrates that automated sentiment analysis, when supported by proper preprocessing and class balancing, is a powerful approach to extracting meaningful insights from public discourse. The findings are expected to support policymakers in developing data-driven strategies for improving future education policies.
Co-Authors Abid Raif Rahmatullah Achmad Udin Zailani Ade Tutty R. Rosa Agus Purwoko Ahmad Tavip Baiturahman Ahmad, Haslinah Alaisyi Ally Akbar Salim Alprida Harahap Amalia Amelia Putri, Shinta Ani Fadmawaty Anto Anto J. Hadi Anzilal Fauji Ari Wibowo Arief Suryono Arizah, Mila Arlinda, Sari Aryanti Awaluddin Br. Ketaren, Nurjama'yah Clorina, Jesslyn Cuandra, Fendy Dadang Permana Daimon Syukri Defriani Dwiyanti, Defriani Dendy Syahrul Kamil Deta Mediana, Salwa Dewi Maya Sari Diana Chalil Edi Warsito Efrianti, Rini Eka Wijayanti Elisabet Siahaan Emilia Hesti Enda Kartika Sari, Enda Kartika Endi Jamjuri Etika Herdiarti etti sartina siregar Fadhli, Mohammad Fahril Sidik Alfarizi Finta Aldian Wahyuni Fiona Gunawan Syahrantau Haiqal, Arya Hendawati Iin Irawati Indri Tri Julianto Intan Kumalasari Iqbal IRDAWATI Irmawartini Isfenti Sadalia Iwan Setiawan Joey Jovianto Junita Kartika Sari, Endah Kelvin Lailul Nazah M. Parawangsa M.Miskun Arrihussalam Maharani, Novera Kristianti Mahaza Mahyuddin Makbul, Ahmad MARNIATI Maulana, Utama Graha Mhd.Buhari Sibuea Moch. Galdiaz Nugraha Prawira Mohammad Fadhli Monarisa Muhammad Ali Faishal Muhammad Asrizal Muhammad Faisal Muhammad Farras Haidar Muhammad Ridho Muhammad Suryadindin Muhtadin Muklis Muthia Mutmainah Aprinelia Nadia Putri Nadra Nadya choirunnissa Nazwa Tiara Herdiani Ng, Irvin Nindrea, Ricvan Dana Ningsih, Elsa Agustia Nona Valentine Sirait Nurcinta Asih Nurhanifa Nurhanifa Nursarah Sahirah Oktafiandi, Randu Oktarianto, Eddy Perangin-angin, Ratna Amenawati Permata, Nadiva Surya Pramudya Renaldi S. Pramudya Reynaldi Salim Purry Widiarko Rahma Rohimah Hinaffisah Rahmanta Rahmayani Raihan Ilyasah Reni Koja Rikandi, Meta Riviwanto, Muchsin Rizki Anugrah Munawar Rizkyanto, Ridwan Roeslan Djutalov Rohimat Rusdiyah Sudirman Made Ali Ryan Ardiansyah Salmiah Sandi Dzulfikar Sari Arlinda Savira, Izza Aulia Shoddam Palah Sifa Nur Maisah Silviana, Mery Soim, Sopian Soim Sopian Soim, Sopian Sri Lestari Adriyanti Sri Utami Sugriarta, Evino Suksmerri Sulwan Permana Suprapto, Yandi Teuku Rihayat Valentini, Cynthia Vebby Amellia Edwin Viviani Wardani, Sari Warsito, Edy Warsito Wasludin Yayu Juita Agustina Tobing Yolanda, Triyana Yonika Rivani Yudhistira Gibran Yusrizal Zai, Immanuel Zakaria, Hadi Zamakhari, Ahmad