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INTERNALISASI BUDAYA ORGANISASI DALAM PENYELENGGARAAN TUGAS PADA SATUAN POLISI PAMONG PRAJA KOTA CIREBON Sormin, David Ahimza Morallez; Nurasa, Heru
JANE - Jurnal Administrasi Negara Vol 17, No 1 (2025): JANE (Jurnal Administrasi Negara)-Agustus 2025
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jane.v17i1.61208

Abstract

Penelitian ini menganalisis proses internalisasi budaya organisasi pada Satuan Polisi Pamong Praja (Satpol PP) Kota Cirebon dengan fokus pada tiga poin utama: pemahaman nilai-nilai persepsi akurat mengenai parameter perilaku yang diharapkan, pentingnya skema organisasi sederhana, serta peran imbalan budaya. Metode penelitian yang digunakan adalah pendekatan deskriptif kualitatif, dengan pengumpulan data melalui wawancara mendalam, observasi langsung, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa pemahaman anggota terhadap parameter perilaku yang diharapkan masih terbatas akibat kurangnya pelatihan yang berfokus pada nilai-nilai organisasi. Skema organisasi yang kompleks juga menjadi penghambat komunikasi dan pengambilan keputusan, sehingga memperlambat proses internalisasi budaya. Selain itu, sistem imbalan yang ada belum sepenuhnya mendukung perilaku yang mencerminkan nilai-nilai organisasi, karena lebih berorientasi pada penghargaan teknis daripada nilai budaya. Penelitian ini menyarankan penyusunan program pelatihan intensif, penyederhanaan struktur organisasi untuk meningkatkan efisiensi kerja, dan pengembangan sistem penghargaan berbasis budaya yang transparan dan inklusif. Dengan mengintegrasikan ketiga elemen ini, Satpol PP Kota Cirebon diharapkan dapat memperkuat budaya organisasinya, meningkatkan kinerja anggota, dan membangun citra sebagai institusi yang profesional dan berintegritas. Penelitian ini memberikan kontribusi baik secara praktis bagi pengelolaan organisasi publik maupun secara akademis dalam pengembangan literatur mengenai budaya organisasi di sektor pemerintahan. This study analyzes the process of internalization of organizational culture in the Civil Service Police Unit (Satpol PP) of Cirebon City with a focus on three main points: understanding the values of accurate perceptions of expected behavioral parameters, the importance of a simple organizational scheme, and the role of cultural rewards. The research method used is a qualitative descriptive approach, with data collection through in-depth interviews, direct observation, and documentation studies. The results of the study indicate that members' understanding of expected behavioral parameters is still limited due to the lack of training that focuses on organizational values. A complex organizational scheme also hinders communication and decision-making, thus slowing down the process of cultural internalization. In addition, the existing reward system does not fully support behavior that reflects organizational values, because it is more oriented towards technical rewards than cultural values. This study suggests the preparation of intensive training programs, simplification of organizational structures to improve work efficiency, and the development of a transparent and inclusive culture-based reward system. By integrating these three elements, Satpol PP of Cirebon City is expected to strengthen its organizational culture, improve member performance, and build an image as a professional and integrity institution. This study provides both practical contributions to the management of public organizations and academically in the development of literature on organizational culture in the government sector.
Capacity of the Regional Revenue Agency of Bekasi District in Increasing Regional Original Revenue (PAD) Through Rural and Urban Land and Building Tax (PBB-P2) Vega Megiantary; Heru Nurasa; Sawitri Budi Utami
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 2 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i2.7289

Abstract

This study aims to analyze the capacity of the Bekasi Regency Regional Revenue Agency (Bapenda) in optimizing the management of Rural and Urban Land and Building Tax (PBB-P2) in order to increase Regional Original Income (PAD). In the context of regional government, the effectiveness and efficiency of regional tax management are influenced by various organizational factors. This study uses a qualitative approach to explore various dimensions of organizational capacity, such as strategic leadership, program and process management, and cooperation networks. The data used in this study came from in-depth interviews and field observations combined with secondary data from media documentation and previous research. The results of the study indicate that aspects of strategic leadership, program and process management, and cooperation networks play an important role in the effectiveness of PBB-P2 management. In the strategic leadership dimension, policy continuity and leadership stability contribute to the achievement of long-term strategic goals. In the aspect of program and process management, data-based planning and realistic targets are needed to improve the efficiency of program implementation. In addition, strengthening cooperation networks with various stakeholders can support the optimization of regional tax management.
Effectiveness of The Regional Revenue Agency Organization of Bekasi District in Optimizing Rural and Urban Land and Building Tax (PBB-P2) to Increase PAD Vega Megiantary; Heru Nurasa; Sawitri Budi Utami
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 2 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i2.7290

Abstract

This study analyzes the effectiveness of the Bekasi Regency Regional Revenue Agency (Bapenda) organization in optimizing Rural and Urban Land and Building Tax (PBB-P2) to increase Regional Original Income (PAD). Organizational effectiveness is measured through five main aspects, namely production, efficiency, satisfaction, adaptation, and organizational development. The research method used is a qualitative approach with in-depth interviews with stakeholders, including structural officials at Bapenda, field officers, and PBB-P2 taxpayers. The results of the study indicate that production effectiveness depends on strategic planning, tax data accuracy, and increased taxpayer compliance. Efficiency in tax collection can be improved through digitalization of the administration system and optimization of human resources. Taxpayer satisfaction is influenced by the quality of service, transparency of information, and ease of access to tax services. The organization's ability to adapt to changes in policy, technology, and socio-economic conditions is an important factor in maintaining the stability of tax revenues. In addition, organizational development through innovation, employee training, and collaboration with various stakeholders is a strategic step in increasing the effectiveness of PBB-P2 collection. Therefore, increasing the effectiveness of the Bekasi Regency Bapenda organization needs to be continuously carried out through strengthening governance, more optimal use of technology, and improving the quality of services to the community to support sustainable increases in PAD.
Revisiting Sustainable Tourism Practices in ASEAN Member State: A Study on the Saba Baduy in Indonesia Santoso, Tulus; Nurasa, Heru; Rusli, Budiman; Sumadinata, R. Widya Setiabudi
JAS (Journal of ASEAN Studies) Vol. 13 No. 1 (2025): Journal of ASEAN Studies
Publisher : Centre for Business and Diplomatic Studies (CBDS) Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/jas.v13i1.12880

Abstract

Being brought in as a tool to empower socio-cultural integration between Southeast Asian countries, the ASEAN Tourism Strategy Plan (ATSP) has become a standard norm among Southeast Asian countries to achieve sustainable tourism practices.  Discussing local tourism policy prospects for regional integration is central to understanding whether compliance with ATSP standards, which is notably regarded as a non-sensitive issue in the ASEAN socio-cultural pillar, is applicable at the regional level, and beneficial for the local authorities. Despite that ASEAN countries have strongly relied on the tourism economy, scholars have yet to understand whether member states are ready to comply with ATSP. This research aimed to thoroughly evaluate sustainable tourism development in one destination site in Indonesia, using the case study of Saba Budaya Baduy of Banten Province. By reviewing policy measures, aspirations and interests of diverse actors in Banten, the research argued that adherence to ATSP is constrained by the dilemma between promoting economic development and preserving the cultural heritage of the Baduy Indigenous people. The research applied a qualitative method with a case study approach, which involves in-depth interviews, field observations, and analysis of policy documents. It also suggests that to ensure the readiness to comply with ATSP, the Indonesian authority needs more participatory policies.
Reform of Building Permit Policy in Indonesia: Analyzing the Challenges and Problem-Solving Indah, Anggun Rosa; Nurasa, Heru; Ningrum, Sinta
Journal Public Policy Vol 11, No 3 (2025): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i3.11594

Abstract

The Indonesian government implemented a substantial change in building permit regulation through the transformation of the IMB (building permit) to PBG (building approval) as a result of the Omnibus Law on Job Creation Act. The policy reforms intend to increase investment and optimize the arrangement of buildings and environments to enhance disaster resilience and encourage sustainable development. During the implementation stage has resulted in several challenges such as lack of regulation and implementation guideline for district or city administrator, complexity of technical standard requirement for PBG, unclear technical recommendation letter from regional technical services, and insufficient PBG services related to human resources issues. This study aims to analyses the PBG implementation challenges experienced by the local government as well as the Indonesian community, to figure out the government's steps for tackling these public issues. Using multiple research methods including a literature review, a fishbone diagram, systems thinking, and SWOT analysis, this research finds the form of policy recommendation for effectively addressing the problems. This strategy includes intensive coordination with central government, in this case Kementerian PUPR, collaboration with licensing regional agencies, improvement support facilities to meet building standards, expanding monitoring of construction by enforcing penalties and strict sanctions, and setting up task force team to expedite the building permit approval, which could help boosting up local government income.
Using Big Data Methods in Bandung City Planning Research: Urban Resilient Governance with Smart City Abdillah, Abdillah; Widianingsih, Ida; Buchari, Rd Ahmad; Nurasa, Heru
Government & Resilience Vol. 3 No. 1 (2025): Government & Resilience (April 2025)
Publisher : Dealings Foundation Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62503/gr.v3i1.24

Abstract

This study explores the significance of big data methods in urban planning, focusing on their application in Bandung City’s smart city initiatives, the challenges involved, and their potential in foster a resilient urban environment. This research adopts a descriptive approach, utilizing big data methods to analyze urban resilience governance within the smart city framework of Bandung City. The study provides insights into the challenges, ethical considerations, and potential benefits of applying big data methods in urban planning for Bandung City. It also examines the concept of resilient urban governance in the development of smart cities. However, this study does not specifically analyze a particular case in Bandung City. Instead, it aims to offer valuable perspectives on the role of big data in broader urban planning and key strategies that can be applied to enhance urban governance resilience—both in Bandung City and in other cities facing similar challenges and opportunities. Integrating big data methods into Bandung City's urban planning is a crucial step toward achieving resilient governance in the context of a smart city. By leveraging advanced data analytics, cities can enhance decision-making processes, optimize resource management, and improve public services, ultimately fostering a more sustainable and liveable urban environment.
Model Implementasi Inovasi Di Sektor Publik Studi pada Inovasi E-Office Satu Pintu di Puslatbang PKASN LAN Nugraha, Hari; Nurasa, Heru; Irawati, Ira; Myrna, Rita
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 22, No 2 (2019)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31845/jwk.v22i2.172

Abstract

Innovation is a need for organizations to improve service and performance. Puslatbang PKASN LAN develops the innovation called by one-stop e-office. One-stop e-office are the programs that consist of a website integration program; the official correspondence electronic system; the staffing information system; and the inventory information system. One-stop e-office aims to simplify the office administration to support the implementation of the tasks institution. The programs have developed and maintained to ensure innovation sustainability. One-stop e-office innovation aims to facilitate the implementation of office administration to support the implementation of the tasks and functions of the institution. Therefore, this study aims to analyze how the implementation process of innovation. This study described the implementation model of one-stop e-office innovation in Puslatbang PKASN LAN. The research used a qualitative approach and descriptive method. Data collection techniques used were literature study, in-depth interviews, and observation. The data analysis technique used is descriptive qualitative technique. The innovation is implemented through three stages, namely the generation, acceptance and implementation of ideas. The Factors that drive the innovation implementation are the support from the stakeholders; the availability of competent personnel; the innovation competition climate in LAN; and the technology availability. While the factors that inhibit the innovation are the interest differences between work units; and limited resources for the innovation implementation.
Application in Qualitative & Quantitative Research Abdillah, Abdillah; Widianingsih, Ida; Buchari, Rd Ahmad; Nurasa, Heru
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 3 (2025): Juni 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i3.19036

Abstract

The aim of this study is to explain the discourse and differences between research, quantitative research and qualitative research. Qualitative research, based on the philosophy of postpositivism, is used to examine the condition of natural objects with the aim of understanding phenomena. Qualitative research is an intense communication process between the researcher and the phenomenon being studied. Quantitative research, which is based on the philosophy of positivism, is used to study a specific population or sample, collect data using research instruments, and then analyze the data quantitatively or statistically to test a predetermined hypothesis. Quantitative research and qualitative research differ in terms of the criteria, processes, and competencies used.
The Role of Job Analysis in the Implementation of Bureaucratic Simplification in the Cimahi City Government Environment Fahrurizki, Agung Indra; Nurasa, Heru; Halimah, Mas
Journal Public Policy Vol 10, No 3 (2024): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v10i3.9473

Abstract

Realizing effective and efficient governance through bureaucratic simplification in all ministries, institutions, and local governments in Indonesia faces various obstacles and challenges. One of them is in the context of human resource management. This study aims to see how the Cimahi City Government implements bureaucratic simplification and runs governance with a leaner organizational structure. In this study, the researcher used a descriptive qualitative method using the concept of job structure preparation. The results of the study showed that the restructuring carried out by the Cimahi City Government was not based on an updated job analysis. So there is no definite identification related to the duties, responsibilities, and qualifications needed for each position that will have consequences for the organizational structure after the simplification of the bureaucracy. As a result, ASNs have difficulty adapting after the simplification of the bureaucracy and the emergence of redundancy in the implementation of tasks from ASNs who do not understand their new role.
TRANSFORMASI ORGANISASI DALAM MENINGKATKAN EFEKTIVITAS BIROKRASI DI PROVINSI JAWA BARAT Haikal, Ahmad; Nurasa, Heru
Responsive Vol 9, No 1 (2026): Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/responsive.v9i1.69390

Abstract

Penelitian ini mengkaji kesenjangan antara desain kebijakan penyederhanaan birokrasi dengan praktik implementasinya dalam organisasi, khususnya pada Biro Organisasi Sekretariat Daerah Provinsi Jawa Barat. Penelitian ini bertujuan untuk menganalisis proses transformasi organisasi serta mengidentifikasi keterbatasan yang terjadi pada aspek struktural dan substantif. Pendekatan kualitatif dengan desain studi kasus digunakan melalui wawancara mendalam, observasi partisipatif, dan analisis dokumen untuk memahami dinamika transformasi dalam konteks nyata. Hasil penelitian menunjukkan bahwa transformasi mampu meningkatkan efisiensi administratif dan fleksibilitas organisasi, namun belum diikuti dengan peningkatan kinerja substantif akibat keterbatasan sumber daya manusia, distorsi peran, dan ketidaksesuaian kompetensi. Kondisi ini menunjukkan bahwa restrukturisasi organisasi tanpa penyesuaian proses kerja dan pengelolaan sumber daya manusia hanya menghasilkan perubahan administratif yang bersifat semu. Penelitian ini menyimpulkan bahwa transformasi birokrasi yang efektif memerlukan integrasi antara perubahan struktural dengan penguatan kapasitas organisasi, sistem kerja, dan pengelolaan sumber daya manusia untuk mencapai efektivitas yang berkelanjutan. This study examines the gap between bureaucratic simplification policy design and its implementation in organizational practice within the Organizational Bureau of the Regional Secretariat of West Java Province. The research aims to analyze how organizational transformation is carried out and to identify its structural and substantive limitations. A qualitative case study approach was employed using in-depth interviews, participatory observation, and document analysis to capture the dynamics of transformation in a real organizational setting. The findings show that the transformation has improved administrative processes and increased organizational flexibility; however, it has not yet enhanced substantive performance due to human resource shortages, role distortion, and mismatched competencies. These conditions indicate that organizational restructuring without adjustments in work processes and talent management leads to superficial changes rather than meaningful transformation. The study concludes that effective bureaucratic transformation requires the integration of structural reform with improvements in organizational capacity, work systems, and human resource management in order to achieve sustainable effectiveness in public sector governance.
Co-Authors A.Djadja Saefullah Abdillah Abdillah Ade Ridwan Aditya Nuraeni Agus Purwanto Ahmad Buchori Alamsyah, Rachmat Alfian Deby Artha Alfian Deby Artha An Nuur Khairune Nisa Andika Danadipa Aji Arry Bairus Arsid Arsid Arsid Arsid Arsid Arsid Awaludin Nugraha Bairus, Arry Bambang Hermanto Benedictus Kombaitan Buchari, Rd Ahmad Budiman Rusli Budiman Rusli Candradewini Candradewini Candradewini Candradewini Candradewini Candradewini Caroline Paskarina Desiana, Fitria Desita Rahayu Desna Aromatica Dian Permata Puspita Dina Oktavia Dudi Mulyadi Dzikry Maulana Egy Herdiansyah Setiawan Elisa Susanti Enjat Munajat Entang Adhy Muhtar Entang Adhy Muhtar Enung Khusufmawati Fahrurizki, Agung Indra Fitra, Firly Fardilan Ghefira Nurul Qolbi Haikal, Ahmad Halilm, Hilman Abdul Halim, Hilman Abdul Hannif Andy Al Anshori Happy Pebruman Fadjaruddin Amalputra Hardani Wijaya Hari Nugraha Haris Cahyo Nugraha, Haris Cahyo Herijanto Bekti Ida Widianingsih Imanudin Kudus Indah, Anggun Rosa Ira Irawati Irawati, Ira Irna Suryani Jawan, Jayum Anak Jihan Syafira Kusuma Josy Adiwisastra Kasno Pamungkas Kiki Pranowo Kudus, Imanudin Lesmana Rian Andhika Lesmana Rian Andhika, Lesmana Rian M. Benny Alexandri Marlina, Nina Mas Dadang Enjat Munajat Mas Halimah Moh. Ali Hanapiah Mohammad Benny Alexandri Muhtar, Entang Adhy Muhtar, Entang Adhy Muhtar, Entang Adhy Munajat, Dadang Enjat Munajat, Enjat Nabila Kania Tasya Nandang Alamsyah Deliarnoor Neneng Weti Isnawaty Nina Karlina Nina Karlina Nina Karlina Nina Karlina Nina Marlina Nurfaiziya, Salwa Oktavia, Try Amara Ona Martha Nurron Patriani, Ira Pius Mithe R. Widya Setiabudi Sumadinata Ramadhan Pancasilawan Ramadhan Pancasilawan Ramadhan Pancasilawan Ramdhani, Ryan Ramdhani, Ryan Reiza D. Dienaputra Ridwan Ridwan Riki Kurniawan Rita Myrna Rizki Pratiwi Roni Ekha Putera Rosa Indah, Anggun Ryan Ramdhani Saifu, Amirun Bonti Salwa Nurfaiziya Salwa Nurfaiziya Salwaa Sahdania Sawitri Budi Utami Secillia Fammy R Setyadharma, Ichsan Shafira Mediana Putri Sinta Ningrum Sinta Ningrum Sintaningrum Sintaningrum, Sintaningrum Sintaningrum, Sintaningrum Sormin, David Ahimza Morallez Surahman, Andrian Tomi Setiawan Trivianti Lestari Tulus Santoso, Tulus Ulfah Oktarida Sihaloho Unpad, Bonti Vega Megiantary Wicaksono, Cahyo Adjie Wike Anggraini Yanyan M. Yani Yati Kurniati Yogi Suprayogi Sugandi Zulkifli Golonggom