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All Journal Indonesian Journal of Dialectics Journal of Education and Learning (EduLearn) Jurnal Natapraja : Kajian Ilmu Administrasi Negara Demography Journal of Sriwijaya ARISTO Publikauma : Jurnal Administrasi Publik Universitas Medan Area Matra Pembaruan: Jurnal Inovasi Kebijakan Jurnal Ilmu Administrasi Publik (JIAP) Ganaya: Jurnal Ilmu Sosial dan Humaniora Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Public Policy PERSPEKTIF Jurnal Pemerintahan dan Politik Spirit Publik : Jurnal Administrasi Publik Al-Kharaj: Journal of Islamic Economic and Business Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Yumary: Jurnal Pengabdian kepada Masyarakat JURNAL STUDIA ADMINISTRASI BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Jurnal Pengabdian Masyarakat (ABDIRA) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Impresi Indonesia Indonesian Journal of Multidisciplinary Science Jurnal Locus Penelitian dan Pengabdian Economic Reviews Journal Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) PESIRAH: Jurnal Administrasi Publik Jurnal Ilmiah Administrasi Publik dan Pemerintahan Eduvest - Journal of Universal Studies MIMBAR : Jurnal Sosial dan Pembangunan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Journal of Law & Policy Review Khazanah Sosial
Raniasa Putra
Universitas Sriwijaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Nursing Public Health Social Sciences Other

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Revolutionizing Report and Complaint Services at South Sumatra Police Criminal Investigation Sub-Directorate III Akil, Ibrahim; Sobri, KM; Sriati, Sriati; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11597

Abstract

Reporting and complaint services are important aspects of an effective and efficient law enforcement system. In this context, Sub-Directorate III of Criminal Investigation of the Regional Police of South Sumatra Province introduced innovative services to increase accessibility and responsiveness to the needs of the community in reporting crimes and submitting complaints. This research aims to examine the implementation and impact of this innovation. The research methods used include surveys, interviews, and document analysis to realize the success of innovation in improving service efficiency, speeding up case handling, and increasing public trust in the police. The findings show that innovation in reporting and complaint services has succeeded in reducing response times, increasing information transparency, and improving the image of law enforcement agencies. The results of this research provide a better understanding of the importance of innovation in public services in the law enforcement sector. It is hoped that the implications of these findings can become the basis for further development policies aimed at improving the effectiveness and efficiency of reporting and complaint services at the local, regional, and national levels.
Digital Transformation in Increasing The Effectiveness of Supervision of The Use of Organic Firearms at The National Police: Implementation of E-Government in The Regional Police of South Sumatra, Indonesia Akso, Syaparudin; Sobri, Kgs. M.; Azhar, Azhar; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11600

Abstract

Digital transformation has become the main basis for government agencies to increase the effectiveness of supervision and resource management, including in the context of public security. The Regional Police of South Sumatra, Indonesia, adopted e-government innovations in an effort to increase supervision of the use of organic firearms. This research aims to analyze the implementation of e-government in digital transformation in the regional police force, with a focus on the effectiveness of organic firearms control. The research methods used are documentation analysis, interviews and surveys among police personnel. The research results show that the implementation of e-government has made a significant contribution to increasing the effectiveness of monitoring the use of organic firearms. E-government systems enable more efficient data collection and analysis, enabling more timely and accurate decision-making. In addition, the implementation of e-government also results in greater transparency in the management of organic firearms, strengthening accountability and reducing the risk of misuse. However, challenges faced include the need for adequate technological infrastructure, sufficient training for personnel, and adequate data protection. This research provides valuable insight into how digital transformation, through the implementation of e-government, can increase the effectiveness of organic firearms monitoring and management in the Regional Police of South Sumatra, Indonesia. The implications of these findings can provide a basis for updating related policies and practices at national and local levels, as well as contribute to the literature on digital transformation in the context of public security.
Collaborative Governance in the Unified One-Stop Administration System (Samsat) Based on Digitalization in South Sumatra Pratiwi, Dina Ayu; Sobri, Kgs M.; Sriati, Sriati; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11601

Abstract

This study delves into the implementation of Collaborative Governance within the Digitalization-Based One-Stop Integrated Administration System (Samsat) in South Sumatra. It delves into the context of modernizing governmental services through digitalization and the hurdles encountered in achieving collaborative governance within this framework. The research inquiries delve into the efficacy of collaborative governance mechanisms in enhancing service provision and engaging stakeholders within the Samsat system. Employing a mixed-method approach, the study scrutinizes both quantitative data on service performance metrics and qualitative data garnered from interviews and observations. The findings reveal notable enhancements in service efficacy and stakeholder involvement attributed to collaborative governance practices. Nonetheless, challenges such as technological infrastructure constraints and institutional opposition are also highlighted. The study concludes by underscoring the significance of adaptive governance frameworks and stakeholder participation in upholding efficient digitalized administrative systems like Samsat.
Dynamics of Police, Prosecutor, and Court Collaboration in Online Data Storage and Case Filing Prayuda, Hendry; Sobri, Kgs M.; Sriati, Sriati; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11602

Abstract

This research explores the dynamics of collaboration between the Police, Prosecutors, and Courts in the context of data storage and case filing moving to an online format. The growth of information technology has driven this shift, but implementation has not always been smooth. Through a process analysis approach, this research aims to uncover the factors that influence such collaboration and its impact on the efficiency and success of law enforcement. The research methods used include case studies, surveys, and qualitative data analysis. The results highlighted the challenges and barriers faced in the implementation of the online-based system, including technical, legal, and organizational culture aspects. Based on the results of the analysis, the author concludes the need to develop a more efficient and adaptive collaboration model to support digital transformation in law enforcement in the modern era, considering the complexity and dynamics of inter-agency relationships.
Implementation of Preemptive and Preventive Policies at Buay Police Station Peliung East Oku Police Station Albert, Jhoni; Sobri, Kgs M.; Widodo, Slamet; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11604

Abstract

This study aims to analyze and explain the implementation of preemptive and preventive policies of the National Police, especially in the context of non-investigation policies, at the Buay Pemuka Peliung Police Station, East OKU Police. The research method used was a qualitative description involving key informants such as Kasat Kanit reskrim, Kanit reskrim, and reskrim officers from the police station. Primary data are obtained through interviews, while secondary data are obtained from literature and related documents. The results showed that the implementation of preemptive and preventive policies of the National Police at the Polsek has had a significant impact on efforts to prevent and overcome potential crimes and security disturbances before they occur. Community support, clear understanding, and sufficient information are supporting factors while inhibiting factors include vagueness in policy content and limited resources. With a deeper understanding of the factors influencing policy implementation, it is hoped that the National Police can develop more effective strategies for maintaining public security and order.  
Does e-service for research and community service boost the performance of university lecturers? Sari, Dwi Oktaria; Putra, Raniasa; Alamsyah, Alamsyah
Journal of Education and Learning (EduLearn) Vol 18, No 1: February 2024
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/edulearn.v18i1.20831

Abstract

Indonesian universities are implementing various strategies to improve the quality and quantity of scientific publications. Sriwijaya University has restructured its research and community service grant services by implementing e-services through the new generation management information system of the institute of research and community service (SIM LPPM NG). Numerous studies have been performed to determine the factors that influence lecturer performance, particularly in scientific journals. The purpose of this research is to utilize a model to investigate the impact of system quality, information quality, and service quality on user satisfaction and performance. For partial least squares structural equation modelling (PLS-SEM), 280 respondents comprised the dataset. The results demonstrated that system quality, information quality, and service quality influence user satisfaction. Individual performance is influenced by the level of user satisfaction. According to the findings of this study, the DeLone and McLean information system success model can be used to evaluate obligatory e-services that are integrated.
Job Equalization Policy Implementation and Competency Development of Civil Servants: A Case Study of Policy Analysts in East Manggarai Regency Ahyar, Ahyar; Putra, Raniasa; Abduh, Muhammad
ARISTO Vol 14 No 2 (2026): July : Forthcoming
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v14i2.12244

Abstract

This study investigates the implementation of the job equalization policy and the development of civil servant competencies in East Manggarai Regency, with a focus on the functional position of policy analysts. The research is motivated by concerns that the nationwide conversion of structural positions to functional ones, while administratively mandated, may not be accompanied by adequate competency development, particularly in under-resourced regions. Employing a qualitative case study design, the study collected data through interviews, document analysis, and field observations, and analyzed the findings using thematic coding supported by Edwards III’s implementation model, Kingdon’s Multiple Streams Framework, and Spencer’s competency theory. The results reveal that although structural transitions were formally implemented, the substantive preparation for new functional roles remains insufficient. Communication was top-down and unclear; training opportunities were severely limited; and performance indicators were misaligned with functional responsibilities. Most policy analysts lacked the technical and behavioral competencies required for their roles, resulting in diminished organizational performance and weakened public service outcomes. The absence of institutional support mechanisms, such as mentoring and performance benchmarks, further hindered adaptation and professional growth.The study concludes that successful implementation of job equalization policies requires more than administrative compliance—it demands strategic investment in human capital, institutional learning, and localized policy adaptation. This research contributes to public administration literature by illustrating how structural reforms must be paired with competency development to realize their intended impact, especially in decentralized, capacity-constrained environments. Keywords: Job Equalization Policy; Policy Analyst; Competency Development; Public Sector Reform; Implementation; Bureaucratic Transformation;
ADVANCING EXCELLENT PUBLIC SERVICE IN PALEMBANG CITY: A SYSTEMATIC LITERATURE REVIEW WITH VOSVIEWER ANALYSIS Putra, Raniasa; Lionardo, Andries; Nur Budiyanto, Muhammad; Nisyak, Hoirun; Syafebri, Arrahman
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1336

Abstract

This study explores the advancement of excellent public service in Palembang City through a Systematic Literature Review (SLR) of 36 articles published between 2020 and 2024. The review employed the PRISMA framework to ensure transparency and rigor, while bibliometric analysis was conducted using VOSviewer 1.6.20 to map thematic structures. The findings reveal four dominant clusters shaping the discourse: (1) digital transformation in public service, (2) citizen trust and satisfaction, (3) bureaucratic reform and service innovation, and (4) participatory governance and collaborative networks. These dimensions highlight that excellent public service is not merely about efficiency, but also requires inclusivity, transparency, and institutional adaptability. This study contributes to the theoretical development of public administration by synthesizing emerging trends in digital and participatory governance, while offering practical implications for local governments in designing responsive and citizen-centered services.
DIGITAL TRANSFORMATION AND PUBLIC VALUE CREATION IN PUBLIC ADMINISTRATION: A SYSTEMATIC LITERATURE REVIEW ON CO-PRODUCTION-BASED GOVERNANCE Nur Budiyanto, Muhammad; Putra, Raniasa; Lionardo, Andries; Eko Aryansyah, Januar; Syafebri, Arrahman
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1331

Abstract

Digital transformation in public administration has become a global imperative to enhance efficiency, transparency, and citizen participation in governance. This study explores how digital transformation and co-production contribute to multidimensional public value creation through a systematic literature review of 35 peer-reviewed articles published between 2020 and 2024. Following the PRISMA 2020 protocol, the research systematically identified, screened, and analyzed relevant studies indexed in Scopus, Web of Science, and ScienceDirect. The analysis, visualized using VOSviewer version 1.6.20, identified four primary public value dimensions: administrative efficiency, citizen engagement, social equity, and economic optimization. Co-production emerges as a crucial mechanism linking digital transformation to these outcomes, though institutional capacity, digital literacy, and governance culture strongly moderate the results. The study highlights that sustainable digital transformation in public administration requires not only technological innovation but also active citizen participation and adaptive governance structures. Theoretically, this work reinforces the Public Value Management framework, while practically, it offers insights for policymakers to design inclusive, transparent, and citizen-centered digital service reforms.
COPRODUCTION AND SOCIAL INCLUSION IN PUBLIC SERVICES: A SYSTEMATIC LITERATURE REVIEW Syafebri, Arrahman; Lionardo, Andries; Putra, Raniasa; Nur Budiyanto, Muhammad; M. Saleh, Hatta
Iapa Proceedings Conference 2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2025.1315

Abstract

This study examines the relationship between coproduction and social inclusion in public service delivery through a Systematic Literature Review of 36 articles published between 2020 and 2024. The analysis employed thematic and bibliometric techniques using VOSviewer. The findings reveal that coproduction practices tend to be exclusive and have not optimally engaged marginalized groups. Effective inclusion requires deliberative institutional design and the active role of public administrators as facilitators. This study contributes to strengthening a justice-based coproduction model and promotes more participatory and equitable public service reform.
Co-Authors - Afrizal Abdul Nadjib Adam, Ryan Ade Kurniawan Adventy, Maria Immaculata Yovita Ady Fikri Agus, Azwar Ahmad Luthfi Ahyar Ahyar Akbar, Muhammad Hamka Akhmad Oktariansyah Akil, Ibrahim Akso, Syaparudin Alamsyah - Albert, Jhoni Alfalla, M. Nur Alfitri Alfitri Alfitri Alfitri Alfitri Alfitri Alfitri Andi Al Fatih Andries Leonardo Andries Lionardo Andries Lionardo, Andries Angela Maria Noni Ardiyan Saptawan Armayani Rusli Arrahman Syafebri Arwin Novansyah Azhar Azhar Azhar Azhar Azhar Azhar BAYUNA, I WAYAN Bekti, Sugeng Prasetyo Chairani, Annisa Larasati Chendra, Rudy Darol Arkum Deni Deni Dian Anggraini Eko Aryansyah, Januar Erlangga, Yudha Fathuurrahmaan, Amma Febrina, Ira Firmansyah, Dimas Fransiskus Lucky Arif Wicaksana Ginta Perdana, Fakhruddin Ginting, M. Dipo Delpiero Giri Ramanda Nazaputra Kiemas, Muhammad Harahap, Ferry Hendrasmo, Ignasius Hidayat, Bachtari Alam Imania, Katriza Immaculata Yovita Adventy, Maria Indah Permatasari Iriani, Atrika Ivana, Ivana Januar Eko Aryansah juliantina, juliantina Juliartha, Edward Kencana, Novia Kgs, M. Sobri KGS. M.Sobri Khaidir, Diandes Khairunnas Khairunnas Khoirun Nisyak Kiagus Muhammad Sobri Kiagus Muhammad Sobri Kiagus Muhammad Sobri Kurniawan Kurniawan Lionardo , Andries Lionardo, Andries M. Hidayatullah M. Husni Thamrin M. Nur Budiyanto M. Saleh, Hatta M. Sobri, Kgs M. Sobri, Kgs, Mari Guaninta W.S Mega Nugraha Megawandi, Yan Mohamat, Joko muftizar, akhmad Muhamad Ikbal Muhammad Abduh Muhammad Husaini Muhammad Nur Budiyanto Muhammad Yusuf Abror Mursalin . Mustain, Akhmad Nabila Shalsabila Najib, Abdul Nisyak, Hoirun Novasari, Romi Oktarian Novita Wulandari Novita, Arie Nur Anggraini, Nur Nur Budiyanto, Muhammad Nurul Fitriah Panca Wijaya Akbar Paulus Israwan Setyoko Permatasari, Yuni Pratiwi, Dina Ayu Prayuda, Hendry Presta, Oscar Devi Priadi, Aris Puspa Rini Anggraini Putra Jaya, Derriansya Putri, Cynthia Azhara Rahmawati, Rahmawati Rinaldo, Rinaldo Rizaldi, Rizaldi Saleh, Hatta. M Saputra, Ade Candra Sari, Dwi Oktaria Sari, Nurya Hartika Sasfiani, Serly Slamet Widodo Slamet Widodo Sobri, Kgs M. Sobri, Kgs. M. Sobri, KM Sobri, M. Sopyan Hadi Sri Sukanti, Sri Sriati Sriati Sriati, Sriati SUDARMAWAN Supriyadi Utama, M Ramadhi Waspodo, Waspodo Welamsyah, Welamsyah Yudiantoro Yudiantoro