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The Influence of Information Technology, Organizational Culture, and Digital Competence on Worker Job Satisfaction in the Special Region of Yogyakarta: inggris Fatra, Nargadias; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol. 11 No. 3 (2025): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v11i3.880

Abstract

Advances in information technology, adaptive organizational culture, and employee digital competence are important factors in determining the level of job satisfaction in the digital era. The purpose of this study is to examine how employee work satisfaction in the Special Region of Yogyakarta (DIY) is impacted by digital competency, organizational culture, and information technology. This study used a quantitative approach with an accidental sampling technique, resulting in a total of 101 respondents from both the private and non-private sectors. Data were collected through a Google Form-based questionnaire and analyzed using the Partial Least Square–Structural Equation Modeling (PLS-SEM) method using SmartPLS 3.0 software. The results show that information technology has a positive and significant effect on job satisfaction, organizational culture has a favorable and large impact on job satisfaction, and job contentment is positively and significantly impacted by digital competence as well. Thus, the effective implementation of information technology, a positive organizational culture, and improving employee digital competence have been proven to make a significant contribution to increasing job satisfaction. Organizations are expected to strengthen a conducive work culture and develop continuous digital competence training to support employee productivity and well-being in the era of digital transformation.
The Effect of Transformational Leadership, Work Engagement, and Quality of Work Life on Organizational Citizenship Behavior Febriyanti, Carlintyas; Kurniawan, Ignatius Soni; Yulianto, Eko
Almana : Jurnal Manajemen dan Bisnis Vol. 9 No. 3 (2025): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v9i3.2960

Abstract

The phenomenon behind this study is that some employees of Next Hotel Yogyakarta still focus primarily on their main tasks and have not fully demonstrated extra-role behaviors, such as helping colleagues or taking initiatives beyond their formal responsibilities. This condition indicates that organizational citizenship behavior (OCB) has not yet been optimal within the work environment. This study aims to analyze the influence of transformational leadership, work engagement, and quality of work life on organizational citizenship behavior. The research employs a quantitative approach involving 50 employees of Next Hotel Yogyakarta, who were selected using a census sampling technique. Data were collected through a questionnaire distributed via a survey and based on indicators relevant to the variables studied. Data analysis was conducted using SmartPLS version 4.0 to test the relationships among variables. The results indicate that transformational leadership, work engagement, and quality of work life have positive and significant effects on organizational citizenship behavior. This study highlights the importance of improving OCB through the significant antecedents proposed.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN MEDIASI KUALITAS KEHIDUPAN KERJA DAN KOMITMEN ORGANISASIONAL: Indonesia Rahmawati, Nur; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 04 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i04.49557

Abstract

Penelitian ini berupaya untuk mengkaji pengaruh Kepemimpinan Transformasiona (KT) terhadap Organizational Citizenship Behavior (OCB) melalui peran mediasi ganda Kualitas Kehidupan Kerja (KKK) dan Komitmen Organisasional (KO) pada PLN Unit Pelaksana Pelayanan Pelanggan (UP3) Yogyakarta. Dasar dari fenomena penelitian ini adalah rendahnya OCB di tengah tekanan kerja tinggi akibat keluhan pelanggan terkait pemadaman listrik yang sering terjadi, sehingga pegawai dituntut bekerja melebihi peran standar. Selain itu, penelitian terdahulu memberikan temuan yang tidak konsisten terkait hubungan antarvariabel tersebut, sehingga perlu dikaji lebih lanjut pada konteks PLN UP3 Yogyakarta. Penelitian ini diterapkan pendekatan kuantitatif melalui metode survei terhadap keseluruhan populasi berjumlah 60 pegawai (sensus). Data dikumpulkan melalui kuesioner berskala Likert 1–5 dan penganalisisan data dilakukan dengan penerapan metode Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) dan hasilnya menunjukan bahwa KT mampu mempengaruhi secara positif dan signifikan terhadap KKK serta KO, namun tidak terbukti berpengaruh langsung signifikan terhadap OCB. KO berperan sebagai mediator signifikan dalam hubungan KT terhadap OCB, sedangkan KKK tidak berperan signifikan. Temuan ini menegaskan pentingnya KO dalam memperkuat pengaruh kepemimpinan terhadap perilaku positif pegawai di sektor pelayanan publik.
PENGARUH LINGKUNGAN KERJA, MOTIVASI INTRINSIK, DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DI PT KERETA API INDONESIA (PERSERO) Yani, Linda; Kurniawan, Ignatius Soni; Lysander, Mohammad Ahyar Syafwan
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 04 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i04.49558

Abstract

Penelitian ini memiliki tujuan untuk mengevaluasi dampak dari lingkungan kerja, motivasi intrinsik, dan budaya organisasi terhadap kinerja pegawai di Balai Pelatihan Teknik Traksi Darman Prasetyo PT Kereta Api Indonesia (Persero) Yogyakarta. Tujuan ini muncul karena adanya persaingan bisnis yang ketat, yang menuntut perusahaan BUMN ( Badan Usaha Milik Negara) penting seperti PT Kereta Api Indonesia (Persero) untuk mencapai performa terbaik, diperparah oleh ketidakpastian hasil penelitian sebelumnya mengenai dampak faktor-faktor tersebut terhadap kinerja, sehingga menunjukkan perlunya pengujian yang lebih terfokus di konteks organisasi yang terstruktur ini. Metode yang digunakan dalam penelitian ini adalah pendekatan kuantitatif, di mana pengumpulan data dilakukan melalui penyebaran kuesioner langsung kepada responden dengan teknik sensus, melibatkan 54 responden. Analisis data dilakukan dengan menggunakan SmartPLS 4. 0. Hasil dari penelitian ini menunjukkan bahwa lingkungan kerja memberikan pengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan motivasi intrinsik menunjukkan pengaruh positif dan  tidak signifikan terhadap kinerja karyawan, selain itu, budaya organisasi memiliki pengaruh positif dan signifikan terhadapkinerja pegawai. Implikasi dari penelitian ini adalah manajemen perlu memfokuskan perhatian pada upaya peningkatan lingkungan kerja serta penguatan budaya organisasi, mengingat faktor eksternal lebih mendominasi dalam mempengaruhi kinerja karyawan di dalam BUMN.
Peran Komitmen Organisasional Dalam Pengaruh Kepuasan Kerja Dan Kualitas Kehidupan Kerja Terhadap Kinerja Karyawan PT. Ramayana Lestari Sentosa, Tbk Cabang Sleman Kurniawan, Ignatius Soni; Nurlita, Koni Awes
Jurnal Ilmiah Sumber Daya Manusia Vol 4 No 3 (2021): JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v4i3.10452

Abstract

Penelitian bertujuan untuk mengetahui pengaruh kepuasan kerja dan kualitas kehidupan kerja terhadap kinerja karyawan dengan komitmen organisasional sebagai variabel pemediasi. Penelitian dilakukan terhadap 80 karyawan PT. Ramayana Lestari Sentosa, Tbk Cabang Sleman. Pengumpulan data dilakukan melalui survei dengan kuesioner yang didistribusikan secara offline. Teknik pengambilan sampling dengan sampel jenuh.  Jenis penelitian ini bersifat deskriptif kuantitatif. Metode analisis data dengan uji instrumen, uji asumsi klasik, uji hipotesis, dan sobel test. Temuan menunjukkan bahwa kepuasan kerja tidak berpengaruh secara langsung terhadap kinerja karyawan yang dimediasi oleh komitmen organisasional. Ditemukan juga kualitas kehidupan kerja berpengaruh langsung terhadap kinerja dengan dimediasi oleh komitmen organisasional.
The Effect of Perceived Organizational Support on Employee Engagement and Turnover Intention: The Mediating Role of Organizational Commitment Franselina, Clarisa Nindya; Kurniawan, Ignatius Soni; Lysander, Mohammad Ahyar Syafwan
Jurnal Komunikasi dan Bisnis Vol. 13 No. 2 (2025): November 2025 - April 2026
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Bisnis dan Informatika Kwik Kian Gie

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46806/jkb.v13i2.1559

Abstract

Previous studies have reported inconsistent findings regarding the role of organizational commitment in explaining the relationship between perceived organizational support, employee engagement, and turnover intention, particularly in public service organizations. This study examines the influence of perceived organizational support on employee engagement and turnover intention at the Yogyakarta Central Post Office, while testing organizational commitment as a mediating variable. A quantitative survey was conducted with 50 respondents, and the data were analyzed using Partial Least Squares (PLS). The results show that perceived organizational support has a significant positive effect on employee engagement and organizational commitment, and a significant negative effect on turnover intention. However, the bootstrapping results for the indirect paths indicate that organizational commitment does not significantly mediate the relationship between perceived organizational support and either employee engagement or turnover intention, so the mediation hypothesis is not supported. These findings indicate that perceived organizational support plays a direct role in enhancing employee engagement and reducing turnover intention, while suggesting that other factors such as job satisfaction, intrinsic motivation, and leadership style may also influence employees’ decisions to remain with or leave the organization.
Job Satisfaction Bridges Contract Violation and Turnover Intention Priyatmika, Risma Ayu; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Research Horizon Vol. 5 No. 6 (2025): Research Horizon - December 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.6.2025.831

Abstract

Employee retention is a critical challenge in public sector organizations, where unmet expectations and organizational misalignments can influence workforce stability. Psychological contract violations, perceived breaches of unwritten organizational promises, have been linked to decreased job satisfaction and increased turnover intentions. However, limited empirical studies examine the mediating role of job satisfaction in this relationship within public institutions. This study aims to investigate how psychological contract violation affects turnover intention and whether job satisfaction mediates this effect. Quantitative research was conducted using a survey of 70 employees, with data analyzed through Partial Least Squares-Structural Equation Modeling (PLS-SEM) using SmartPLS. Results indicate that psychological contract violations significantly reduce job satisfaction and increase turnover intentions. Job satisfaction negatively affects turnover intentions and partially mediates the relationship between contract violation and intention to leave. These findings highlight the importance of aligning organizational promises with employee expectations. Implications suggest that public institutions should enhance communication, implement clear policies, and provide career development opportunities to strengthen employee satisfaction and retention.
The Influence of Transformational Leadership, Intrinsic Motivation, and Extrinsic Motivation on Employee Performance: Evidence from Bugisan Tourism Village Deviasari, Cindy; Kurniawan, Ignatius Soni; Lysander, Mohammad Ahyar Syafwan
Research Horizon Vol. 5 No. 6 (2025): Research Horizon - December 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.6.2025.848

Abstract

Employee performance is a key factor in the effective management, yet challenges such as low motivation and poor coordination among managers persist. This study examines the influence of transformational leadership, intrinsic motivation, and extrinsic motivation on employee performance. A quantitative approach was applied, surveying all 80 village management employees using a census technique. Data were collected via a five-point Likert scale questionnaire and analyzed with Partial Least Squares (SmartPLS) to assess validity, reliability, and relationships between latent variables through bootstrapping. The results indicate that all three independent variables positively and significantly affect employee performance, with an R² of 0.978, demonstrating strong explanatory power. The findings suggest that combining transformational leadership with balanced intrinsic and extrinsic motivation is an effective strategy to enhance employee performance and ensure the sustainable management of culture-based tourism in the village.
Building Organizational Citizenship Behavior Through Psychological Contract Mediation and Exogenous Variables Transformational Leadership and Organizational Support of Ny. Suharti Fried Chicken Restaurant Employees Syahril, Imran; Subiyanto, Didik; Kurniawan, Ignatius Soni
Jurnal Manajemen Bisnis Vol. 13 No. 1: March 2022
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v13i1.12876

Abstract

Research aims: This study aims to find out the effect of the strategy on building organizational citizenship behavior because the low level of organizational citizenship behavior causes the company to be unable to increase its effectiveness.Design/Methodology/Approach: In this study, the total population was 70 employees of fried chicken Ny. Suharti. The data collection method used the questionnaire method, while the technique for data analysis employed the classic assumption test, hypothesis testing, linear regression, and Sobel Test.Research findings: From this study, we found that (1) there was a positive result and significant effect of transformational leadership on psychological contracts (Y1), (2) there was a positive result but not significant effect of organizational support on psychological contracts, (3) there was a positive result with significant effect of transformational leadership on organizational citizenship behavior, (4) there was a positive result with significant effect of organizational support on organizational citizenship behavior, (5) there was a positive result but not significant effect on the influence of organizational support on psychological contracts, (6) there was a positive result but not significant effect of transformational leadership on organizational citizenship behavior, and (7) there was a positive result but not significant effect of the organizational support on organizational citizenship behavior, with the psychological contract variable as a mediating variable on employees of fried chicken restaurant Ny. Suharti.Theoretical contribution/Originality: This study contributes to the understanding of the effect of transformational leadership on psychological contracts, organizational support on psychological contracts, transformational leadership on organizational citizenship behavior, organizational support on organizational citizenship behavior, organizational support on psychological contracts, and organizational support on organizational citizenship behavior, with the psychological contract variable as a mediating variable on employees.Practitioner/Policy implication: Based on the analysis results, not all variables had a positive and significant effect except for transformational leadership on psychological contracts, transformational leadership on organizational citizenship behavior, and organizational support on organizational citizenship behavior; other than these variables, it showed positive reluts but insignificant.Research limitation/Implication: The research was only conducted at the fried chicken restaurant, Ny. Suharti. Therefore, the data collected had a low level of normality.
The Effect Perceived Supervisor Trust on Organizational Commitment: The Mediating Role of Job Burnout Pramesty, Nadia Iga; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5681

Abstract

Employee welfare and the quality of relationships between leaders and subordinates are widely recognised as essential determinants of organisational success. These factors play a critical role in shaping employees’ attitudes, particularly their level of organisational commitment. In line with this perspective, this study aims to examine the effect of perceived superior trust and job burnout on organisational commitment, as well as to determine whether perceived superior trust influences job burnout. This study involved all 45 employees of PT Yogyakarta Tugu Televisi as respondents, representing the entire population. Data were collected through questionnaires and analysed using the Partial Least Squares–Structural Equation Modelling (PLS-SEM) approach. Before hypothesis testing, the reliability and validity of the research instruments were verified. Model evaluation included model fit testing, R-square values, effect sizes (f²), and bootstrapping procedures. The results showed that perceived superior trust had a significant effect on organisational commitment, and job burnout also had a significant effect on organisational commitment. However, perceived superior trust did not have a significant effect on job burnout. These findings confirm that relationships built on trust can strengthen employees’ commitment to the organisation, while job burnout serves as a determining factor in how well employees can sustain that commitment.
Co-Authors Adji Sadewo, Setyo Ahmad Jamil Hidayatullah Akrom, Akrom Ali Mustofa, Muhammad Alifian Dandy Aswara Ana Fitrotun Nisa Andi Andi Andira Ramadha Arundita Anggun Ramadhanty Antonius Edmundus Sembeng Aprilia, Bella Aska Khuluki Astri Dwi Aryani Astuti, Reni Puji Azhari, Linda Betris Juliana Situmorang Bin Lada, Suddin Buchory, Hasan Cahyani, Eni Choirunnisak, Choirunnisak Deviasari, Cindy Dewantoro, Rista Fauzi Dewi, Sekar Sandika Didik Subiyanto Dodok, Kasilda Dwiyanti, Clarita Eko Yulianto Fahmi Al Rizki Fatra, Nargadias Febriyanti, Carlintyas Fitriana, Anita Wahyu Franselina, Clarisa Nindya Gunawan, Hikmad Tyar Hady, Syamsul Hartatok, Dedi Hartono, M Edhie Henny Welsa Herliyanti, Rika Putri Hidayanti, Faitul Isyander, Mohammad Ahyar Syafwan Jajuk Herawati Khoirunnisa, Rofifah Kirana, Kusuma Candra Koni Awes Nurlita Ksatria Tahta Pramudya Kurniati, Kornelia Cecika Kurniawati, Maria Jeanice Kusuma Candra Kirana Kusuma Chandra Kirana kusuma, nala tri Lada, Suddin Bin Lysander, Muhammad Ahyar Syafwan Mangara, M Jefri Megarani, Shifa Mubarkah, Ahmad Hanif Muhammad Kafal Faa'id Muhammad Ulil Albab Murtadha, Alfirda Lutfi Muskamal, Muskamal Nala Tri Kusuma Nala Tri Kusuma Ndau, Arwantinus Nur Jannah, Dewi Karomatun Nur Rahmawati Nur Tifa Rachmawati Nurhidayat, Ahmad Wahyu Nurlita, Koni Awes Pamungkas, Purnomo Aji Pradana, Hanung Wahyu Pramesty, Nadia Iga Pratama, Dhiyan Nanda Pratama, Rohmawan Adi Pratiwi, Yuliana Intan Priyatmika, Risma Ayu Purnamarini, Tri Ratna Purnamarini, Tri Ratna Purnomo, Hadi - Putra, Fikri Cahyana Putri, Sesilia Argiana Rahma Putri, Astrid Ayu Rahmawati, Christina Heti Tri Ramadhanti, Ardita Puri Ramadhanty, Anggun Ramadhon, Syahrul Adji Ratna Andriya Ulfah Ratna Purnamarini, Tri Restanti, Yusni Reza Setiawan Rikmaratri, Kintan Yuliyan Rimas, Maria Elviana Risang Bagus Hastungkara Aji Roji, Fahrul Rositasari, Intan Rosyidah Nurhidayati Sanjaya, Machmud Zain Alwi Saputra, Ardi Saputra, Bintang Adi Saputra, Dymas Warih Nugraha Saputro, Luthfi Nugroho Sari, Sekar Sari, Susi Dian Martha Septyarini, Epsilandri Sesi Pratiwi Setyaningsih, Ika Shalistasani, Arimbi Intan Shiddiq, Nur Saifullah Siti Romdonah Subiyanto, Didik Sukoco, Yacinta Nararia Susanti Susanti Syahril, Imran Syamsul Hadi Syawfan Lysander, Mohammad Ahyar Tri Isnawati Tri Kusuma, Nala Tri Ratna Purnamarini Ulfah, Ratna Andriya ULFATUN NIKMAH Umi Wahidah Usada, Dinda Theresia Wahyuni, Wiji Tri Weny Farisca Wijayanti, Meliana Wiliam Kerby Pratama Bata Wahat Yani, Linda Yolanda, Novia Yuliana, Ika Yuliantina, Annaya