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The Influence Of Job Satisfaction, Continued Commitment, And Work Environment On The Organisational Citizenship Behaviour Of Employees At The Special Region Of Yogyakarta Provincial Transportation Agency: Usada, Dinda Theresia; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Journal of Management, Economic, and Accounting Vol. 4 No. 2 (2025): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v4i2.931

Abstract

The phenomenon of low employee voluntary behavior to go beyond their roles, or organizational citizenship behavior (OCB), remains a challenge in the government sector, including at the Department of Transportation of the Special Region of Yogyakarta. Low OCB can hinder the effectiveness of public services because employees only work according to their job descriptions without making extra contributions. Based on the differing findings of previous research regarding factors influencing OCB, this study was conducted to examine the influence of job satisfaction, continuous commitment, and work environment on OCB. This study employed a quantitative approach with a population of 50 employees, who were also used as the sample through a census technique. Data was collected using a five-point Likert scale questionnaire, then analyzed with multiple linear regression using SPSS. The research results show that job satisfaction, continuous commitment, and work environment have a positive and significant effect on OCB. These findings support the social exchange theory (SET) framework, which asserts that reciprocal interactions between employees and the organization encourage the emergence of extra-role behavior. The practical implications of this research emphasize the importance of increasing job satisfaction, strengthening employee commitment, and creating a conducive work environment to enhance OCB and support organizational performance.
PENGARUH LINGKUNGAN KERJA, STRES KERJA, DAN KOMPENSASI TERHADAP KEPUASAN KERJA KARYAWAN PADA DM BARU RETAILINDO BANTUL Shiddiq, Nur Saifullah; Hadi, Syamsul; Kurniawan, Ignatius Soni
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.44190

Abstract

Peningkatan kepuasan kerja karyawan menjadi salah satu faktor penting yang dapat mempengaruhi produktivitas dan kinerja perusahaan. Berbagai faktor dapat memengaruhi tingkat kepuasan kerja, di antaranya lingkungan kerja, stres kerja, dan kompensasi yang diterima oleh karyawan. Penelitian ini bertujuan untuk menguji dan mengetahui pengaruh lingkungan kerja, stres kerja, dan kompensasi terhadap kepuasan kerja karyawan pada DM Baru RetailIndo Bantul. Penelitian ini merupakan penelitian kuantitatif dengan populasi karyawan DM Baru Swalayan Bantul yang berjumlah 50 orang, yang seluruhnya dijadikan sampel, sehingga penelitian ini menggunakan teknik sensus. Hasil penelitian menunjukkan bahwa lingkungan kerja dan kompensasi berpengaruh positif dan signifikan terhadap kepuasan kerja. Sementara itu, stres kerja berpengaruh negatif dan signifikan terhadap kepuasan kerja. Implikasi dari hasil penelitian ini menunjukkan bahwa perusahaan perlu menciptakan lingkungan kerja yang nyaman dan kondusif serta memberikan kompensasi yang layak guna meningkatkan kepuasan kerja karyawan.
The Effect of Servant Leadership, Job Satisfaction, and Physical Work Environment on Job Performance Hamid, Hilmi; Kurniawan, Ignatius Soni; Yulianto, Eko
Jurnal Ilmu Manajemen Profitability Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/whxskx27

Abstract

The quality of healthcare services is highly dependent on the performance of nurses, which in turn is influenced by leadership style, job satisfaction, and the physical work environment. Although previous studies have examined these factors, limited research has focused on the combined effects of servant leadership, job satisfaction, and work environment within Indonesian hospital settings. This study aims to analyze the influence of these variables on job performance, with a particular emphasis on permanent nurses at RSU PKU Muhammadiyah Bantul. A quantitative approach was employed by distributing structured questionnaires to 64 respondents selected through accidental sampling from a total population of 176 nurses. The collected data were analyzed using multiple linear regression to test the relationships among the variables. The results reveal that servant leadership and the physical work environment exert positive but statistically insignificant effects on job performance. In contrast, job satisfaction demonstrates a significant and dominant effect, highlighting its essential role in enhancing the overall performance of nurses. These findings indicate that improvements in job satisfaction can generate stronger outcomes in terms of productivity, commitment, and service quality compared to leadership style and work environment factors. Theoretically, this study contributes to the literature on organizational behavior in healthcare by clarifying the relative importance of satisfaction in performance improvement. Practically, it provides actionable insights for hospital administrators to prioritize strategies that foster job satisfaction as a key driver of sustainable workforce performance.
Organizational Citizenship Behavior: The Role of Job Fit, Job satisfaction, and Transformational leadership Nikmah, Ulfatun; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Jurnal Ilmu Manajemen Profitability Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/he77ya65

Abstract

This study investigates the influence of person–job fit, job satisfaction, and transformational leadership on organizational citizenship behavior (OCB) among employees of the Cultural Service of the Yogyakarta Special Region. OCB represents discretionary employee behavior that enhances organizational functioning but is not explicitly required in formal job descriptions. A quantitative research design was employed, using a census method to collect data from 100 employees through structured questionnaires. The research instruments were adapted from validated scales, and the data were analyzed using multiple linear regression with SPSS version 23. The findings reveal that person–job fit exerts a significant positive effect on OCB, indicating that alignment between employees’ competencies and job demands encourages greater voluntary contributions. Job satisfaction also demonstrates a significant influence, suggesting that satisfied employees are more likely to engage in behaviors that support organizational effectiveness. Moreover, transformational leadership is found to have a strong positive effect on OCB, underscoring the role of inspirational and visionary leadership in motivating employees to perform beyond formal requirements. Collectively, the three predictors explain 94.5% of the variance in OCB, reflecting their substantial contribution to discretionary work behaviors. These results highlight the importance of enhancing job–person alignment, fostering job satisfaction, and strengthening transformational leadership to cultivate OCB in public sector organizations. The study contributes to the literature on organizational behavior and offers practical implications for improving employee performance through human resource management strategies.
Program Pengabdian untuk Optimalisasi Manajemen UMKM Berbasis Prinsip Asih di Yogyakarta Kurniawan, Ignatius Soni; Lada, Suddin Bin; Nisa, Ana Fitrotun; Wahidah, Umi; Megarani, Shifa
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 1.1 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN) SPECIAL ISSUE
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i1.1.4675

Abstract

Yogyakarta merupakan kawasan strategis yang mencerminkan integrasi antara potensi budaya dan dinamika kewirausahaan, dengan Usaha Mikro, Kecil, dan Menengah (UMKM) berperan signifikan dalam mendukung pertumbuhan ekonomi lokal. Kesuksesan UMKM bergantung pada kemampuan mereka untuk beradaptasi, berinovasi, dan mengelola usaha secara efektif. Program pengabdian masyarakat ini berfokus pada penerapan prinsip "asih" dari filosofi "asah, asih, asuh" Ki Hadjar Dewantara, dengan menekankan pentingnya kepedulian, komunikasi harmonis, dan kesejahteraan karyawan dalam pengelolaan usaha. Melalui metode Participatory Learning and Action (PLA), program ini mendorong partisipasi aktif dan dialog antara pemilik usaha dan karyawan untuk mengidentifikasi tantangan dan menemukan solusi bersama. Observasi dan wawancara dengan tujuh UMKM di Yogyakarta menunjukkan bahwa beberapa UMKM telah berupaya menerapkan prinsip asih melalui apresiasi, komunikasi personal, dan pemberian dukungan emosional. Namun, terdapat tantangan berupa kurangnya konsistensi apresiasi, dialog terbuka, dan evaluasi berkelanjutan, yang memengaruhi motivasi dan loyalitas karyawan. Program ini membantu UMKM memahami bahwa pembinaan dan apresiasi karyawan merupakan investasi jangka panjang untuk keberlanjutan usaha. Dengan penerapan asih yang lebih terstruktur dan konsisten, UMKM diharapkan mampu menciptakan lingkungan kerja yang lebih adaptif, produktif, dan harmonis, sekaligus menjaga keseimbangan antara tujuan ekonomi dan nilai sosial.
Pengaruh Servant Leadership, Perceived Organizational Support, Leader Member Exchange, Dan Psychological Empowerment Pada Organizational Citizenship Behavior Sari, Sekar; Soni Kurniawan, Ignatius; Purnamarini, Tri Ratna
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 1 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i1.24154

Abstract

The point of this study is to look into how organizational citizenship behavior (OCB) is affected by servant leadership, LMX (leader-member exchange), physical empowerment (PE), and perceived organizational support (POS). This study uses a population of employees of the Agriculture and Food Service Office of Yogyakarta City, with 62 research respondents. The sampling technique uses accidental sampling or is filled by respondents who are willing to be involved. Data were collected using a questionnaire and processed using multiple linear regression analysis and the SPSS 23 application. The results confirmed that POS and PE positively influenced OCB. Servant leadership was found to have a negative effect, while LMX had no significant effect on OCB. The implications of the research results lead to strengthening POS and PE to strengthen employee OCB.
Peran Servant Leadership pada Organizational Citizenship Behavior dengan Mediasi Job Satisfaction Nur Jannah, Dewi Karomatun; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Journal of Business & Banking Vol 13 No 2 (2023): November 2023 - April 2024
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v13i2.4224

Abstract

This study aims to determine the effect of servant leadership and perceived organizational support on organizational citizenship behavior through job satisfaction of PERUMDAM Tirta Projotamansari Bantul Yogyakarta emplo-yees. This research is quantitative, and primary data in the form of filling out questionnaires were taken with a census technique on 55 respondents. The data were collected through a direct survey, and then, processed using multiple linear regression analysis using SPSS version 23 and sobel test using daniel soper calculator. The results showed that servant leadership has a significant positive effect on job satisfaction, job satisfaction has a significant positive effect on organizational citizenship behavior, and job satisfaction mediates the effect of servant leadership on organizational citizenship behavior. Companies can improve the implementation of servant leadership which is still low among employees so that it can strengthen employee job satisfaction and contribute to organizational citizenship behavior.
PENGARUH STRES KERJA, KEPUASAN KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PT KENCANA HIJAU BINA LESTARI GAYO LUES Mangara, M Jefri; Kurniawan, Ignatius Soni
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 1 (2025): Edisi Januari - April 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i1.4859

Abstract

Tujuan dari penelitian ini adalah untuk menilai bagaimana lingkungan kerja, kepuasan kerja, dan tingkat stres mempengaruhi produktivitas pekerja. Populasi penelitian ini terdiri dari seluruh karyawan PT Kencana Hijau Bina Lestari. Sebanyak sembilan puluh pekerja berpartisipasi dalam sensus yang digunakan untuk mendapatkan data. Data dianalisis menggunakan perangkat lunak SPSS melalui analisis regresi linier berganda. Temuan studi menunjukkan bahwa lingkungan kerja yang positif, kepuasan kerja, dan pengurangan stres di tempat kerja semuanya memiliki dampak substansial pada peningkatan kinerja karyawan. Peningkatan kinerja karyawan dapat dicapai melalui penerapan teknik manajemen stres yang efisien, pemanfaatan ukuran kepuasan kerja, dan keterlibatan aktif manajer dalam menciptakan lingkungan kerja yang produktif.
Ing Ngarsa Sung Tuladha: Empowerment In MSMEs in Bantul Indonesia and Community Learning Center in Malaysia Kurniawan, Ignatius Soni; Purnamarini, Tri Ratna; Nisa, Ana Fitrotun; Wahidah, Umi; Lada, Suddin Bin
International Journal of Research in Community Services Vol. 5 No. 1 (2024)
Publisher : Research Collaboration Community (Rescollacom)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijrcs.v5i1.528

Abstract

This research aims to explain of applying Ing Ngarsa Sung Tuladha from Ki Hajar Dewantara’s Trilogy to the leadership of pottery & ceramics crafts SMEs “Dwiyanto Ceramic”, Azka Furniture Bantul SMEs, Rama Putra Motor Bantul SMEs and Community Learning Center (CLC) Ladang Lumadan. This community service method uses direct and remote observation with interview techniques trough the Zoom application. The concept used is the concept of Ing Ngarsa Sung Tuladha to help problems and solusions in leadership to achieve common goals. By conducting socialization and training offline and online. The results of the observation can implement the leadership attitude of Ing Ngarsa Sung Tuladha in pottery & ceramic craft SMEs “Dwiyanto Ceramic”, Azka Furniture Bantul SMEs, Rama Putra Motor Bantul SMEs, and Community Learning Center (CLC) Ladang Lumadan. With this collaboration, it was seen that ineffective leadership methods resulted in solutions with Ing Ngasra Sung Tuladha
The Influence of Spiritual Leadership on Organizational Citizenship Behavior: Mediation of Emotional Intelligence Rahmawati, Christina Heti Tri; Purnomo, Hadi -; Purnamarini, Tri Ratna; Kurniawan, Ignatius Soni; Hartono, M Edhie
Business Management Journal Vol 19, No 2 (2023): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bmj.v19i2.4806

Abstract

Organizational Citizenship Behavior (OCB) is the attitude of an employee who works for a company or organization without asking the company for compensation for what they do. This research aims to determine (1) the influence of spiritual leadership on OCB; (2) the influence of spiritual leadership on emotional intelligence; (3) the influence of emotional intelligence on OCB; and (4) the influence of spiritual leadership on OCB mediated by emotional intelligence in PT. Catur Kencana Management Yogyakarta employees. The population of this study were all employees of PT. Catur Kencana Management Yogyakarta. This research is quantitative research and primary data was taken using a census-taken questionnaire with a sample of 52 respondents. The data analysis technique used in this research is variance-based Structural Equation Modeling (SEM) using the SmartPLS application. The research results show that (1) spiritual leadership influences OCB; (2) spiritual leadership influences emotional intelligence; (3) emotional intelligence influences OCB; and (4) emotional intelligence mediates the influence of spiritual leadership on OCB in PT. Catur Kencana Management Yogyakarta employees. The research results have implications for leaders paying more attention to spiritual leadership, so that it can have a high impact on employee OCB through emotional intelligence.
Co-Authors Adji Sadewo, Setyo Ahmad Jamil Hidayatullah Alfatunnisah, Ana Ali Mustofa, Muhammad Alifian Dandy Aswara Ana Fitrotun Nisa Andi Andi Andira Ramadha Arundita Anggun Ramadhanty Antonius Edmundus Sembeng Aprilia, Bella Aska Khuluki Astri Dwi Aryani Asy, Martinus Andika Azhari, Linda Betris Juliana Situmorang Bin Lada, Suddin Buchory, Hasan Choirunnisak, Choirunnisak Christina Heti Tri Rahmawati Clarisa Nindya Franselina Deviasari, Cindy Dewantoro, Rista Fauzi Dewi, Sekar Sandika Didik Subiyanto Dodok, Kasilda Dwiyanti, Clarita Eko Yulianto Eni Cahyani Fahmi Al Rizki Febriyanti, Carlintyas Fitriana, Anita Wahyu Gunawan, Hikmad Tyar Hadi Purnomo Hady, Syamsul Hartatok, Dedi Hartono, M Edhie Henny Welsa Herliyanti, Rika Putri Hidayanti, Faitul Isyander, Mohammad Ahyar Syafwan Jajuk Herawati Kirana, Kusuma Candra Koni Awes Nurlita Ksatria Tahta Pramudya Kurniati, Kornelia Cecika Kurniawati, Maria Jeanice Kusuma Candra Kirana Kusuma Chandra Kirana kusuma, nala tri Lada, Suddin Bin Lysander, Muhammad Ahyar Syafwan M. Edhie Hartono Mangara, M Jefri Megarani, Shifa Mubarkah, Ahmad Hanif Muhammad Kafal Faa'id Muhammad Ulil Albab Murtadha, Alfirda Lutfi Muskamal Muskamal Nala Tri Kusuma Nala Tri Kusuma Nala Tri Kusuma Ndau, Arwantinus Nur Jannah, Dewi Karomatun Nur Rahmawati Nur Tifa Rachmawati Nurhidayat, Ahmad Wahyu Nurlita, Koni Awes Pamungkas, Purnomo Aji Pradana, Hanung Wahyu Pratama, Dhiyan Nanda Pratama, Rohmawan Adi Priyatmika, Risma Ayu Purnamarini, Tri Ratna Purnamarini, Tri Ratna Purnomo, Hadi - Putra, Fikri Cahyana Putri, Sesilia Argiana Rahmawati, Christina Heti Tri Ramadhanti, Ardita Puri Ramadhanty, Anggun Ramadhon, Syahrul Adji Ratna Andriya Ulfah Reni Puji Astuti Restanti, Yusni Reza Setiawan Rikmaratri, Kintan Yuliyan Rimas, Maria Elviana Risang Bagus Hastungkara Aji Roji, Fahrul Rositasari, Intan Rosyidah Nurhidayati Sanjaya, Machmud Zain Alwi Saputra, Ardi Saputra, Bintang Adi Saputra, Dymas Warih Nugraha Saputro, Luthfi Nugroho Sari, Sekar Sari, Susi Dian Martha Septyarini, Epsilandri Sesi Pratiwi Sesilia Argiana Putri Setyaningsih, Ika Shiddiq, Nur Saifullah Siti Romdonah Subiyanto, Didik Sukoco, Yacinta Nararia Susanti Susanti Syahril, Imran Syamsul Hadi Syamsul Hadi Syawfan Lysander, Mohammad Ahyar Tri Isnawati Tri Ratna Purnamarini Ulfah, Ratna Andriya ULFATUN NIKMAH Umi Wahidah Usada, Dinda Theresia Weny Farisca Wicaksono, Dewi Wijayanti, Meliana Wiliam Kerby Pratama Bata Wahat Wimar Ariantanto Yani, Linda Yuliana, Ika