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Implementation Policy Service Administration Integrated Sub-district (PATEN) in Sape District, Sape Regency Bima Saputra, Farhan Adi; Madani, Muhlis; Usman, Jaelan; Mappasere, Fatmawati A.; Mustari, Nuryanti; Parawu, Hafiz Elfiansya; Razak, Andi Rosdianti
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1777

Abstract

The implementation of public service reforms through the Integrated Administrative Services (PATEN) policy aims to simplify administrative processes and enhance service quality at the sub-district level. In Sape Sub-district, Bima Regency, the policy has been adopted to provide fast and integrated services. However, challenges such as poor communication, limited resources, and overlapping bureaucracy hinder its effectiveness. This study evaluates the PATEN policy's implementation in Sape Sub-district, focusing on communication, resources, personnel placement, and bureaucratic structure. The research uses a qualitative descriptive approach with data collected through interviews, observations, and documentation. The findings aim to identify challenges and provide recommendations to improve the efficiency and quality of public services at the sub-district level.
Implementation Policy Service Administration Integrated Sub-district (PATEN) in Sape District, Sape Regency Bima Saputra, Farhan Adi; Madani, Muhlis; Usman, Jaelan; Mappasere, Fatmawati A.; Mustari, Nuryanti; Parawu, Hafiz Elfiansya; Razak, Andi Rosdianti
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1777

Abstract

The implementation of public service reforms through the Integrated Administrative Services (PATEN) policy aims to simplify administrative processes and enhance service quality at the sub-district level. In Sape Sub-district, Bima Regency, the policy has been adopted to provide fast and integrated services. However, challenges such as poor communication, limited resources, and overlapping bureaucracy hinder its effectiveness. This study evaluates the PATEN policy's implementation in Sape Sub-district, focusing on communication, resources, personnel placement, and bureaucratic structure. The research uses a qualitative descriptive approach with data collected through interviews, observations, and documentation. The findings aim to identify challenges and provide recommendations to improve the efficiency and quality of public services at the sub-district level.
Democratic Leadership Style of The Village Head of Bontomarannu, South Galesong District, Takalar Regency Saharuddin, Reski Army; Madani, Muhlis; Riskasari
Golden Ratio of Data in Summary Vol. 5 No. 4 (2025): August - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i4.1512

Abstract

This study aims to determine which leadership style is owned by the village head according to the indicators of the leadership style to give an overview. The type of research used is qualitative. The data sources used are primary and secondary. The number of informants is 8. Data collection was carried out using observation techniques, interviews, and documentation. Data analysis techniques using data reduction steps, data presentation, data verification, and using triangulation data validation, namely, triangulation of sources, techniques, and time. The results of this study indicate that the leadership style of the village head Bontomarannu must have a village head must have a leadership style good in decision-making, motivating, communication, controlling subordinates, and taking responsibility. Head of Bontomarannu Village demonstrates a participative and inclusive attitude, has good skills in decision-making, motivating and communicating skills with the community and village apparatus, and can control their subordinates with various approaches. However, there is still a lack of responsibility in managing development projects and caring for community organizations such as Karang Taruna.
Gaya Kepemimpinan Kepala Dinas Pemadam Kebakaran Kota Makassar Darwis, Masriani; Madani, Muhlis; Malik, Ihyani
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 2 No. 3 (2021): Juni 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i3.3880

Abstract

This study purposed to find out the leadership style of the head at Makassar city fire department. The study  used qualitative, with 6 informants. Data collection techniques used the method of direct observation, in-depth interviews, and documentation. The results of this study showed that transformational leadership seen from charisma, inspiration, intelligence, and individualism had run well  because the head of the department used it been in every  conditions and situations faced when leading. While the ability of employees and members of the Makassar city fire service team personnel showed that they worked optimally without having directions from the Makassar city fire department head because they already had their main duties and functions according to their respective fields.
Pengambilan Keputusan Majelis Hakim Dalam Perkara Perceraian Di Pengadilan Agama Kabupaten Sidrap Makmur, Makmur; Madani, Muhlis; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 2 No. 5 (2021): Oktober 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i5.5377

Abstract

This study aimed to analyze and describe the decision making of the panel of judges in divorce cases in the religious court of Sidrap Regency. This study used a case study with qualitative research. The research data were collected through observation, interviews, documentation. Data validation was carried out by source trigulation, techniques, and then analyzed through data reduction, data presentation, and conclusions. The results showed that the decision making of the panel of judges in divorce cases in the religious court of Sidrap district was based on 3 (three) indicators, namely the intelligence stage was  in accordance with the systematics of the trial in making decisions of the Panel of Judges in divorce cases in the Religious Court of Sidrap Regency, then the design stage was completed. In accordance with the identification steps and in the formulation of problem solving related to divorce cases and the election stage, there were two alternative choices of decisions, namely the accepted or not accepted options, but there were still the plaintiffs or defendants who objected to the decision of the panel of judges Keywords: Decision Making, Panel of Judges, Divorce Case
PELAYANAN ADMINISTRASI PEMBAYARAN PAJAK KENDARAAN BERMOTOR (PKB) DI KANTOR SAMSAT KABUPATEN SINJAI Nurdianti, Putri; Madani, Muhlis; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 5 (2023): Oktober 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i5.12041

Abstract

Tujuan penelitian ini adalah untuk mengetahui pelayanan administrasi pembayaran pajak kendaraan bermotor (PKB). Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa pelayanan administrasi Pembayaran Pajak Kendaraan Bermotor (PKB) di Dinas SAMSAT Kabupaten Sinjai dilihat dari 1) Aspek Tangible meliputi sarana prasarana; kenyamanan tempat layanan; kemudahan proses layanan; dan penampilan petugas sesuai dengan harapan masyarakat atau wajib pajak, 2) aspek reliability meliputi kemampuan dan keahlian petugas dalam menggunakan alat bantu; ketepatan waktu; dan tanggung jawab petugas dalam proses pelayanan sesuai dengan harapan pelanggan, 3) aspek responsivitas meliputi respon terhadap setiap pelanggan; petugas melakukan layanan dengan cepat; petugas melakukannya dengan benar; dan mampu menangani pengaduan dalam prosesnya, 4) aspek assurance meliputi jaminan kemudahan prosedur; biaya; dan waktunya sesuai dengan aturan yang ditentukan, 5) aspek empati meliputi melayani petugas dengan sikap ramah; petugas melayani dengan sopan; dan petugas yang tidak diskriminatif (discriminating) dalam memberikan pelayanan yang sesuai dengan harapan wajib pajak.
Pengelolaan Arsip Elektronik Sistem Surat Masuk Dan Surat Keluar Di Kantor Kementerian Hukum Dan Hak Asasi Manusia Sulawesi Selatan Pratiwi, Rizky Amalia; Madani, Muhlis; Parawu, Hafiz Elfiansyah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i6.12103

Abstract

This study purposed to find out the Electronic Archive Management of the Incoming and Outgoing Mail System at the Regional Office of the Ministry of Law and Human Rights of South Sulawesi during the implementation of the online incoming and outgoing mail system application. This study used descriptive qualitative research. Data collection techniques were observation, interviews and documentation. The results of this study showed that from the aspects of 1) the creation and storage of managing electronic archives had been integrated into the SISUMEKER Incoming and Outgoing Mail System application at the Regional Office of the Ministry of Law and Human Rights of South Sulawesi, 2) distribution and use, in the management of electronic archives. implementing the incoming and outgoing mail system application as the way in which the use of the application could be easier for employees, 3) maintenance in the SISUMEKER Electronic Archive Management was carried out properly. It was known from the ability to maintain  in accordance with the plan. It maintained the quality of the management each account  SISUMAKER. Also the employees routinely did backup data so that archives were kept safe, 4) disposition of the SISUMAKER Incoming and Outgoing System Electronic Archive Management had been carried out in stages and it run through the sisumaker application.
IMPLEMENTASI KEBIJAKAN PENGELOLAAN SAMPAH DI TEMPAT PENGELOLAAN SAMPAH (TPS) BUKIT ASRI KECAMATAN GANTARANG KABUPATEN BULUKUMBA Yusrival, Yusrival; Madani, Muhlis; Mustari, Nuryanti
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 4 No. 6 (2023): Desember 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i6.12150

Abstract

This study purposed to find out the extent to which the successful implementation of waste management policies at TPS Bukit Asri, Polewali Village, Gantarang District, Bulukumba Regency. The research method used  qualitative which  described a problem that occurs. The data collection techniques used the method of observation, interviews, and document studies with the number of informants as many as 7 people. The results showed that the implementation of the Waste Management Policy at the Bukit Asri TPS had been  implemented well, this could be seen from 1. The behavior of organizational relations at the Bukit Asri TPS had been carried out by cooperating, committing, and coordinating with the Bulukumba Regency Spatial Planning Office. 2. The behavior of the lower implementers had also implemented waste management. This  seen from three aspects, namely organizational control, work ethic, and work professionalism of TPS managers. 3. The behavior of the target group, namely the community gave a positive response and supported the existence of waste management at the Bukit Asri TPS. Because it was considered very helpful for urban communities, especially in densely populated areas. 
STRATEGI DINAS PARIWISATA DAN KEBUDAYAAN DALAM MENGEMBANGKAN PARIWISATA DI KABUPATEN SINJAI Haerunnisa, Andi; Madani, Muhlis; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i6.13844

Abstract

The purpose of this research is to find out some of the strategies of the tourism and culture department in developing tourism in Sinjai district. This study uses a qualitative descriptive qualitative method. Data collection techniques include observation (observation), interviews (interviews) and documentation. The results of the research are that tourism development strategies in Sinjai district implemented by the government really need the full support and participation of the existing community in the end it is hoped that a conducive tourism climate can be realized for the growth and development of competitive Indonesian tourism. Empowerment of the Sinjai district tourism office towards resources includes two parts, namely empowerment of human resources and natural resources.
STRATEGI PENGEMBANGAN OBJEK WISATA ALAM PUNCAK BILA KABUPATEN SIDRAP Jannah, Miftahul; Madani, Muhlis; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 1 (2024): Februari 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i1.14069

Abstract

 This study aims to determine the strategy of the Department of Youth, Sports and Tourism in Developing the Puncak Bila Nature Tourism Object in Sidrap Regency. The type of research used in this study is a qualitative descriptive research method using a phenomenological approach. Data collection is done through observation, interviews and documentation. The results of the study show that the development of natural tourism objects peaks when the important role of human resources is required to carry out development activities. The budget issued reached Rp. 500,000,000 of the total budget of Rp. 700,000,000 of the total will be prepared by 2023. The rides currently provided are swimming pools, Flying Fox, Motor ATVs, it's just that you need to pay attention to water quality and maintain the cleanliness of the facilities as well as the need for additional rides and photo spots.
Co-Authors ., Haerana Abd. Aziz Muslimin Abd. Rahman Abdi Abdi Abdi Abdi, Abdi Abdul Mahsyar Abdul Mahsyar Adelina, Rika Adinda, Dina Adityawan, Muh Afif Afriani Afriani Ahmad Syawal Ali Muhammad Anas, Aswar Andi Arwin Mustafa Andi Eka Rezkianah Andi Eka Rezkianah Andi Jam’an Andi Luhur Prianto Andi Rosdianti Razak, Andi Rosdianti Anwar Parawangi Anwar Parawangi Anwar Parawangi, Anwar Ardli Johan Kusuma, Ardli Johan Asmi, Nurul Asryanti Asryanti Ayu Novitasari Babo, Rosleny Barani, Ishaq Bambang Burhanuddin Burhanuddin Burhanuddin Darmawin Darmawin Darnisa Darnisa Darwis, Masriani Devi, Sri devi Eri Pranata Fachry Abda El Rahman Fadilah Idris Fadli Fadli Fadliah Yusman Fahrul Rijal Faisal, Muh Farida, Yusni Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati, Fatmawati Fitra Fitra Haerunnisa, Andi Hamrun Handam Handam Harlinda, Harlinda Hartaman, Nursaleh Hasriani Hasriani Hastuti Hastuti Herly herly Herman K Hidayati, Mega Hijriah, Nursyafitra Ihyani Malik Improniawan, Muh Irma, Nur Irman Salaputa Irmawati Irmawati Ishak, Rasdiana Iswadi Amiruddin Jaelan Usman Jaelan Usman, Jaelan Jahira, Jahira Jam'an, Andi Jamaluddin Arifin kadir s, abd Kanti, Nova Sri khaeriah Muh Diar Kurniadi Kurniadi, Kurniadi Lestari, Ayu Asmi Lestari, Resti Lukman Hakim M. Hasan Makmur Makmur Mansyur, Nur Asia Mappasere, Fatmawati A. Maratus Sholihah, Maratus Mardina Mitro Marjuni Marjuni Masdar Masdar Miftahul Jannah Monalisa Br, Andi Mitha Muchlas M Tahir Muh Ikhsan Alfarabi Muh. Nasir Muhammad Aslan Muhammad Idris Muhammad Irvan Nur Iva Muhammad Luthfi Muhammad Rusydi Muhammad Tahir Muhammad Tahir Muhammad Yusuf Mukhtar Tompo Munawir Munawir Nasrulhaq Nasrulhaq, Nasrulhaq Nina Karlina Ningsih, Sukma Ayu Nur Khaerah, Nur Nur, Ahmad Fadhlan Nuraeni Aksa Nurbaya Nurbaya Nurbiba . Nurdianti, Putri Nurhayati Nurhayati Nursalam Nursalam Nursalam Nursalam Nursalam Nursalam Nursalam Nursanti Nursanti Nurul Asmi Nurul Asmi Nurul Hidayah Alimuddin Nurul Hikmah Nurul Munia Nuryanti Mustari Nuryanti Mustari Nuryanti Mustari Nuryanti Mustari, Nuryanti Pandiangan, Freddy Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansyah Patunru, Syahrani Pitriani, Pitriani Pratiwi, Rizky Amalia Putra, Rusfadana Dwi Rahayu, Wahyuni Rahim, Samsir Rahman Mulyawan Rahmat Hidayat Rahmat Rahmat Rahmawaty, Sukma Ramadhani, Citra Rasdiana Rasdiana Risfaisal Risfaisal Riskasari Riskiani, Riskiani Rosleny Babo Rosleny Rosleny Rudi Hardi Rudianto Rudianto Rusliadi S, Faturrahman Saharuddin, Reski Army Samsir Rahim Samsir Rahim Saputra, Farhan Adi Saputri, Andi Iin Sari, Rezha Guspiana Sarifuddin Sarifuddin Sarmila Sarmila Sinta Ningrum SUMARNI Surwandono Surwandono Syahrani Patunru Syahrul Ramadhani Syamsul Alam, Syamsul Syamsul Bahri, Andi Iqra Syarifuddin Sida Syarifuddin Syarifuddin Tahir, Nurbiah Tasbih, Nur Tulus Warsito Wahyuni Rahayu Widyastuti, Try Yansar, Yansar Yusrival, Yusrival