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Shine Pintor Siolemba Patiro

Universitas Terbuka

Author-ID : 551836

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Pengaruh Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Karyawan di Perusahaan Pelayaran PT. Salam Pacific Indonesia Lines Cabang Sorong Abidin Abidin; Shine Pintor Siolemba Patiro; Adhi Susilo
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 2 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (November - Desember 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i2.3498

Pegawai berfungsi sebagai modal paling bermanfaat untuk sebuah badan usaha yang memegang peranan penting sebagai sumber daya yang memberikan kontribusi signifikan terhadap keberhasilan perusahaan. Penting bagi perusahaan untuk mengelola dan membina karyawan secara efektif guna memaksimalkan potensinya. Tesis ini berjudul “Pengaruh Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Karyawan di Perusahaan Pelayaran PT. Salam Pacific Indonesia Lines Cabang Sorong” mengkaji penyebab krusial yang memengaruhi kinerja karyawan di wilayah perusahaan. Studi berfokus pada bagaimana gaya kepemimpinan serta motivasi kerja memengaruhi kinerja karyawan pada cabang Sorong PT. Salam Pacific Indonesia Lines. Melalui metode kuantitatif, informasi dihimpun dengan kuesioner untuk 32 karyawan di cabang Sorong serta analisis dengan IBM SPSS 20, yang memberikan wawasan tentang hubungan antara gaya kepemimpinan, motivasi kerja, serta kinerja karyawan. Temuan mengungkapkan gaya kepemimpinan serta motivasi kerja terbukti berpengaruh cukup signifikan pada kinerja karyawan. Terakhir, implikasi manajerial yang menekankan perlunya tinjauan kebijakan dan strategi motivasi yang terencana dengan baik dan berkala untuk meningkatkan kinerja karyawan. Kajian ini menyoroti pentingnya menyelaraskan insentif pendapatan dengan keterampilan karyawan dan tuntutan pekerjaan, menyediakan kesempatan pelatihan dan pengembangan yang memadai, memperkuat misi organisasi melalui perencanaan kegiatan yang terstruktur, melibatkan karyawan dalam kegiatan organisasi, dan secara konsisten mengevaluasi pelaksanaan kegiatan ini dan dampaknya pada kinerja.

The Influence of Rebranding, Service Quality, and Brand Image on Customer Satisfaction: A Case Study Ika Florentina; Shine Pintor Siolemba Patiro; Faizul Mubarok
Jurnal Internasional Bisnis, Humaniora, Pendidikan dan Ilmu Sosial Vol 7 No 2 (2025): International Journal of Business, Humanities, Education and Social Sciences
Publisher : Universitas Teknologi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46923/ijbhes.v7i2.611

The hospitality industry is increasingly competitive, requiring hotels to strengthen their market position through effective strategies such as rebranding, service quality improvement, and brand image development. Previous studies have often examined these factors separately, but limited research has integrated them into a comprehensive framework, particularly in the Indonesian hotel context. This study seeks to fill that gap by analyzing the influence of rebranding and service quality on customer satisfaction, with brand image serving as a mediating variable. The research was conducted at Harris Hotel Pontianak, which implemented a rebranding strategy in response to declining performance in 2020. Employing a quantitative method, data were collected through questionnaires distributed to 130 hotel guests selected using accidental sampling. The data were analyzed using Structural Equation Modeling (SEM) with AMOS 26, supported by validity, reliability, and model fit testing. The analysis stages included Confirmatory Factor Analysis (CFA), hypothesis testing, and bootstrapping to verify mediation effects. The findings reveal that rebranding and service quality significantly enhance brand image, which in turn fully mediates their impact on customer satisfaction. This result highlights that customer satisfaction is achieved not solely through service improvements or brand renewal, but primarily through the establishment of a strong and positive brand image. The novelty of this study lies in integrating rebranding, service quality, and brand image into a single model within the Indonesian hospitality sector. Practical recommendations suggest that hotel managers prioritize service consistency and brand communication alongside rebranding initiatives.

Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Kinerja Pegawai dengan Kepuasan Kerja Sebagai Variabel Intervening Studi pada Kecamatan Tanjung Palas Kabupaten Bulungan Kapreli Serah; Shine Pintor Siolemba Patiro; Nurmadhani Fitri Suyuthi
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 9 No 1 (2026)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v9i1.5052

The public satisfaction index for services provided by Tanjung Palas Subdistrict in 2019 was in the satisfactory category. Work motivation in Tanjung Palas Subdistrict in 2020 and 2021 did not increase. In 2024, the public satisfaction survey showed an increase in the score to 88.91, which is in the good category. This study aims to analyse the influence of the work environment and organisational culture on employee performance with job satisfaction as an intervening variable in Tanjung Palas Subdistrict, Bulungan Regency. The study used a quantitative approach with path analysis through SmartPLS. The research sample consisted of 75 employees using saturated sampling technique. Data were collected through a closed questionnaire that had been tested for validity and reliability. The results showed that the work environment did not have a significant effect on employee performance, either directly or through job satisfaction. Conversely, organisational culture has a significant effect on performance, including through job satisfaction as an intervening variable. In addition, job satisfaction has a positive effect on employee performance. These findings confirm that organisational culture is a dominant factor in improving performance, while the work environment does not have a significant effect. The contribution of this study lies in emphasising the importance of strengthening organisational culture and increasing job satisfaction as key strategies in public sector performance management. These results have practical implications for local governments to build a collaborative, disciplined, and public service-oriented work culture, as well as to create policies that support employee job satisfaction. Given the scarcity of research in sub-district agencies, studies using the intervening variable of job satisfaction are still rare.

Pengaruh Kepemimpinan Transformasional dan Kompensasi terhadap Kinerja Pegawai melalui Kepuasan Kerja pada Satuan Kerja Berpredikat WBBM Dwipayanti, Ayu Made Dian Pertiwi; Indiani, Ni Luh Putu; Patiro, Shine Pintor Siolemba
Journal of Authentic Research Vol. 5 No. 2 (2026): May
Publisher : LITPAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/bws3q547

Penelitian ini dilatarbelakangi oleh tuntutan menjaga dan meningkatkan kinerja pegawai pada satuan kerja berpredikat Wilayah Birokrasi Bersih dan Melayani (WBBM). Survei pendahuluan menunjukkan bahwa 83,3% pegawai menilai kepemimpinan transformasional penting bagi pencapaian kinerja, 86,7% menyatakan peningkatan tunjangan kinerja sebesar 35% menjadi motivasi tambahan, dan 80,0% mengaku memiliki kepuasan kerja yang tinggi. Penelitian ini bertujuan menganalisis pengaruh kepemimpinan transformasional dan kompensasi terhadap kinerja pegawai melalui kepuasan kerja sebagai variabel intervening pada Kanwil Kementerian Agama Provinsi Bali. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 152 responden dari total 245 pegawai yang dipilih menggunakan rumus Slovin pada tingkat kesalahan 5%. Data dikumpulkan melalui kuesioner skala Likert lima poin dan dianalisis menggunakan regresi linear berganda, analisis jalur, dan uji Sobel. Hasil penelitian menunjukkan bahwa seluruh instrumen valid (r = 0,547–0,934) dan reliabel (α = 0,820–0,905). Kepemimpinan transformasional dan kompensasi berpengaruh positif terhadap kepuasan kerja dengan persamaan Z = 1,066 + 0,107X1 + 0,545X2 dan adjusted R² = 0,566. Selanjutnya, kepemimpinan transformasional, kompensasi, dan kepuasan kerja berpengaruh positif terhadap kinerja pegawai dengan persamaan Y = -0,166 + 0,363X1 + 0,297X2 + 0,260Z dan adjusted R² = 0,747. Uji Sobel menunjukkan bahwa kepuasan kerja memediasi pengaruh kepemimpinan transformasional (t = 2,58) dan kompensasi (t = 4,58) terhadap kinerja pegawai. Temuan ini menegaskan bahwa penguatan kepemimpinan transformasional dan sistem kompensasi yang adil perlu diprioritaskan untuk meningkatkan kepuasan kerja dan kinerja pegawai pada organisasi sektor publik.Kata Kunci: kepemimpinan transformasional, kompensasi, kepuasan kerja, kinerja karyawan This study was motivated by the demand to maintain and improve employee performance in work units awarded the Corruption-Free and Service-Oriented Bureaucratic Zone (WBBM) predicate. A preliminary survey showed that 83.3% of employees considered transformational leadership important for achieving performance targets, 86.7% stated that a 35% increase in performance allowance served as an additional source of motivation, and 80.0% reported having high job satisfaction. This study aimed to analyze the effects of transformational leadership and compensation on employee performance through job satisfaction as an intervening variable at the Regional Office of the Ministry of Religious Affairs of Bali Province. The study employed a quantitative approach using a survey method involving 152 respondents selected from a total population of 245 employees using the Slovin formula with a 5% margin of error. Data were collected through a five-point Likert-scale questionnaire and analyzed using multiple linear regression, path analysis, and the Sobel test. The results showed that all instruments were valid (r = 0.547–0.934) and reliable (α = 0.820–0.905). Transformational leadership and compensation had a positive effect on job satisfaction, as indicated by the equation Z = 1.066 + 0.107X1 + 0.545X2 and an adjusted R² of 0.566. Furthermore, transformational leadership, compensation, and job satisfaction had a positive effect on employee performance, as shown by the equation Y = -0.166 + 0.363X1 + 0.297X2 + 0.260Z and an adjusted R² of 0.747. The Sobel test confirmed that job satisfaction mediated the effect of transformational leadership (t = 2.58) and compensation (t = 4.58) on employee performance. These findings underscore the importance of strengthening transformational leadership and establishing a fair compensation system to enhance job satisfaction and employee performance in public sector organizations.

How Do Switching Boredom, Commitment Mix, and Attractiveness Influence Cinema Viewers’ Intentions to Switch in Indonesian Theaters? Attractiveness On Switching Intention Tengku Ahmad Helmi; Sri Gustina Pane; Shine Pintor Siolemba Patiro; Sri Yusriani
Journal of Islamic Economics and Business Vol. 5 No. 2 (2025): Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jieb.v5i2.49884

This paper examines the determinants of cinema viewers’ switching intention in Indonesia, with a focus on switching boredom, service commitment mix, and switching attractiveness. The study is motivated by the increasing competition in the entertainment industry, where audience preferences are dynamic and switching behavior is common. The central problem addressed is why cinema customers decide to switch despite existing commitments, raising the research question: How do switching boredom, service commitment mix, and switching attractiveness influence cinema viewers’ switching intentions in Indonesian theaters? Unlike previous studies that treat commitment as a switching barrier, this paper reveals that service commitment may not prevent switching when its affective, cognitive, normative, and conative components fail to engage customers. This nuance highlights a gap in the literature on customer behavior in the entertainment sector. The study employs a quantitative approach using structured online questionnaires distributed to 200 cinema-goers, selected through purposive non-probability sampling. The data were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that switching boredom, service commitment mix, and switching attractiveness significantly and positively affect switching intention. Moreover, boredom and attractiveness have a reinforcing linear relationship that intensifies switching behavior. The findings suggest that cinema operators need to mitigate customer boredom and enhance perceived value through innovation and personalized engagement. The study contributes to the understanding of switching behavior in experience-driven services and offers practical implications for sustaining audience loyalty in competitive markets.

Fishbone Analysis of Human Error and Risk Control in High-Risk Construction Projects (Case Study: Biodiesel Project, South Kalimantan) Dwi Iin Novianti; Shine Pintor Siolemba Patiro; Rini Yayuk Priyati
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.947

Workplace accidents continue to be a significant concern in the construction industry, particularly in high-risk activities such as working at height. This study aims to identify hazards and analyze the root causes of human error using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) and Fishbone Analysis approaches. The research uses a qualitative descriptive method, incorporating interviews, project photo/video observations, and document analysis to gather data. The findings reveal that the main contributing factors to human error include environmental conditions, human behavior, and work methods. Based on these findings, recommendations focus on enhancing supervision, implementing continuous safety training programs, ensuring the availability of ergonomic Personal Protective Equipment (PPE), and developing simple and effective work procedures. Fishbone Analysis proved to be an effective tool for identifying root causes and assisting in the development of a structured risk control strategy. The implications of this research emphasize the importance of a holistic approach to risk management, incorporating both technical and human factors to improve safety standards in construction projects.

Reward dan Punishment Terhadap Motivasi Kerja Untuk Meningkatkan Kinerja Karyawan di Rumah Sakit Daerah Yuli Rahayu; Rismawati; Shine Pintor Siolemba Patiro
Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik (J-EMSPOL) Vol. 2 No. 3 (2025): Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik
Publisher : CV. Dalle’ Deceng Abeeayla

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69623/j-emspol.v2i3.140

This study aims to determine the effect of reward and punishment on work motivation and employee performance, and to analyze whether work motivation can improve employee performance at RSD dr. H. Soemarno Sosroatmodjo Tanjung Selor. Using a quantitative approach and survey method, data were collected through a questionnaire as the main instrument. In addition, observations were conducted to examine the actual conditions in the field. The collected data were then tested for validity, reliability, and classical assumptions to ensure data accuracy. Data analysis techniques included t-test, F-test, path analysis, and coefficient of determination test (R²). The results showed that reward had a significant effect on motivation (p = 0.000) and employee performance (p = 0.001), but not indirectly through motivation (p = 0.677). Punishment also had a significant effect on motivation (p = 0.031) and directly on performance (p = 0.031), but not indirectly (p = 0.364). Motivation was found to have no significant effect on performance (p = 0.669) due to the structured work system through KPI.

The Influence of Emotional Intelligence and Workplace Well-Being on Work-Life Balance among Married Female Civil Servants in The Government of Kediri City Wahyuningtyas; Shine Pintor Siolemba Patiro; Mafizatun Nurhayati
Ilomata International Journal of Management Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i3.1811

This study aims to examine the influence of emotional intelligence and workplace well-being on work-life balance, with employee engagement as a mediating variable. The research focuses on married female civil servants in Kediri. The background of this study is the gender role disparity in Indonesia, where women are often culturally expected to be the primary caregivers at home despite their significant professional roles. This research uses a quantitative approach involving 97 married female civil servants in Kediri. Data were collected through a survey using a questionnaire: emotional intelligence, workplace well-being, employee engagement, and work-life balance. Data analysis was conducted using Partial Least Squares (PLS), a component of Structural Equation Modeling (SEM). PLS was chosen for its capability in testing inter-variable relationships while validating mediation models. Instrument validity and reliability were tested beforehand to ensure data accuracy. The findings indicate that emotional intelligence has a significant positive effect on work-life balance (p=0.000; t=4.585) and employee engagement (p=0.000; t=5.081). Workplace well-being does not have a direct effect on work-life balance (p=0.334; t=0.428), but significantly increases employee engagement (p=0.000; t=4.537). Employee engagement positively mediates the relationship between emotional intelligence and workplace well-being with work-life balance (p=0.002; t=2.860). These findings offer theoretical contributions by strengthening mediation models in the context of gender and public sector, and practical implications for the Government of Kediri.

Pengaruh Revitalisasi terhadap Kinerja Pasar Rakyat Angso Duo Kota Jambi Djokas Siburian; Shine Pintor Siolemba Patiro; Anita Maharani
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 9, No 1 (2026): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v9i1.3153

Penelitian ini bertujuan menganalisis pengaruh revitalisasi pasar terhadap kinerja Pasar Rakyat Angso Duo. Penelitian menggunakan pendekatan kuantitatif dengan metode Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data diperoleh dari 86 pedagang aktif melalui kuesioner. Revitalisasi pasar diukur melalui infrastruktur fisik, sanitasi dan lingkungan, serta tata letak dan aksesibilitas. Kinerja pasar diukur melalui aspek ekonomi, pelanggan, dan operasional. Hasil penelitian menunjukkan bahwa revitalisasi pasar berpengaruh positif dan signifikan terhadap kinerja pasar dengan koefisien jalur sebesar 0,988. Nilai R-Square sebesar 0,975 menunjukkan bahwa revitalisasi pasar mampu menjelaskan sebagian besar variasi kinerja pasar. Temuan ini menunjukkan bahwa perbaikan fasilitas, kebersihan, dan penataan ruang pasar berkontribusi terhadap peningkatan aktivitas perdagangan. Secara praktis, revitalisasi pasar perlu didukung dengan pengelolaan berkelanjutan agar manfaatnya dapat dirasakan oleh pedagang dan pengunjung.

Analyzıng the Impact of Knowledge Sharıng in Vırtual Teams: Practıcal Evıdence from Indonesıa Open Unıversıty Sri Yusriani; Shine Pintor Siolemba Patiro; Endi Rekarti; Charisma Rahmat Pamungkas; Nunung Nurbaeti
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1120

Remote studying and working pose challenges to personal development. In this environment, knowledge sharing is essential for improvement and serves as a vital organizational tool. However, many Open University students remain unaware of the benefits derived from active engagement in Virtual Teams. This research examines the impact of knowledge sharing and skill application in virtual team sessions, focusing on the Master of Management program at the Indonesia Open University. A qualitative method through Focus Group Discussions (FGDs) with 40 'the Ready to Contribute' (Siap Berkarya) participants was employed. Key themes identified include leadership effectiveness, digital culture assimilation, self-efficacy, work-life balance, and the potential evolution of human resource management. The study underscores the importance of transparent communication, mutual trust, and effective coordination for virtual team functionality. It contributes to organizational policy development, emphasizes digital well-being's significance in today's digital age, and enhances understanding of virtual teams' complex dynamics.

Co-Authors Abdillah, Said Ridho Abidin Abidin Abidin Abidin Achmad Fauzi Achmad Fauzi Achmad, Maylitha Adhi Susilo Adhi Susilo Aftabi, Davoud Ahmad Nur Aji Setiawan Aji Surya Wicaksono, Gregorius akhmat yamin Amalia, Alona Amir Fikri Ana Sriekaningsih Anita Maharani Anita Maharani Atriani, Delvy Ayu Made Dian Pertiwi Dwipayanti Basu Swastha Dharmmesta Bayu Sutikno Budi Tjahjono Ceacilia Sri Mindarti Ceacilia Sri Mindarti Charisma Pamungkas Charisma Rahmat Pamungkas Cynthia Ayu Manggarani Damayanti, Prisila Daru Asih Deddy Dwi Nur Cahyono Desmiwati Desmiwati Diah Aryani, Diah Diana Sulianti K Tobing Didy Ika Supryadi Djibran, Said Djokas Siburian Donni Junipriansa Dori Heza Morales Dwi Iin Novianti Dwi Joko Siswanto Edi Kurniawan ELLI WIDIA Endi Rekarti Endi Rekarti, Endi Evi Nur Cahyanti Faizul Mubarok Florentina, Ika Frangky Silitonga Gaol, Lasando Lumban Ginta Ginting, Ginta Gita Ramdhani Hakim, Hamka Hakim, Zainal Hamdani sitohang, Rifi Hani Dewi Ariessanti Haniruzila Hanifah Hapzi Ali Hartati, Islia Haydar Zharif Muzhaffar Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian, Hendrian Heni Pujiastuti Heru Suheryadi Hety Budiyanti Hety Budiyanti Hety Budiyanti Hety Budiyanti Himawan Sutanto Ichyan Holilan Iin Novianti, Dwi Ika Florentina Ismayanti Istanto Janita S. Meliala, Janita S. Joko Ariwibowo Joko Rizkie Widokarti Kabul Wahyu Utomo Kamal, Nur Mustofa Kapreli Serah Kresno Agus Hendarto Kresno Agus Hendarto Kurniawan, Ramdhan Kurniawati Langgeng Ratnasasi, Sri Lina Regina Notylia Linda Chandler Maramis Sunarto Liza Mumtazah Damarwulan Lumbangaol, Lasando Made Sasanti, Ni Madris Madris Mafizatun Nurhayati Manggarani, Cynthia Ayu Martino Wibowo Masrani, Nanang Mayadi, Mukhri Meirani Harsasi Minrohayati . Muhammad Siddiq Idris Azzam Muji Gunarto Muzhaffar, Haydar Zharif Naning Yuniarti Ni Luh Putu Indiani Noor Syaifudin Novandari, Weni - Novera, Gabriela Nenni Sri Nunung Nurbaeti Nurbaeti, Nunung Nurbaeti, Nunung - Nurmadhani Fitri Suyuthi Nurman Nurman NURUL HIDAYAT Pamungkas, Charisma Rahmat Parwati, Azuarini Diah Prambudi, Iwan Setiyawan Prambudi, Muhammad Rayhan Mahardika Prasetya, Muhammad Azka Prisila Damayanti Prisila Damayanty Prisila Damayanty Putra, Syahrizal Dwi Putry Andriani Rahayu, Yuli Ramdhan Kurniawan Ramdhan Kurniawan Rangkuti, Samsiah Ratnasari, Mawi Rifi Hamdani Sitohang Rini Yayuk Priyati Rini Yayuk Priyati, Rini Yayuk Rismawati Rismawati Roby Sambung Rozet, Stefly Julisye Amerence Rubangi Al-Hasan Saeroji, Oji Sahid Susilo Nugroho Sakina Nusarifa Tantri Santoso, Herdi Siahaan, Shanti Veronica Sigit Surya Haribowo Sri Astuti Sri Dewi Nirmala Sri Gustina Pane Sri Langgeng Ratnasari Sri Yusriani Sri Yusriani Sri Yusriani Sri Yusriani Sri Yusriani Stefly Julisye Amerence Rozet Steviani Batti Supriyono, Ignatius Agus Surya Adi Sasmita Surya Adi Sasmita Tansen Simanullang Taufan Handika Taufani Chusnul Kurniatun Tengku Ahmad Helmi Tri Astuti Tri Astuti Wisudayati Tri Dasta Nursehaneka Yatma Utami, Novi Dhian Vegananda Yansaputra Wahyuningtyas Widiyanto, Hendy Widya, Pramatatya Resindra Wijanarko Wijanarko Witopo, Bayu Yosephine Martha Maria Anita Nugraheni Yudha Satria Aji Pratama Yuli Rahayu Yuliana Yuliana Yuliana Yuliana Yumantoko Yumantoko Yurianto Yusriani, Sri Zasmita, Indah Zulkifli Zulkifli Zulmi Ramdani Zulmi Ramdani Zulmi Ramdani

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