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All Journal JURNAL SAINS PERTANIAN EQUATOR Humanis : Jurnal Pengabdian Kepada Masyarakat Jurnal Administrasi Negara Jurnal Tataloka Jurnal Manajemen Pendidikan Jurnal Office At-Tafkir International Journal of Asian Education Mezurashii: Journal of Japanese Studies Wal'afiat Hospital Journal Indo-MathEdu Intellectuals Journal Nuances of Indonesian Language AKADEMIK: Jurnal Mahasiswa Humanis Jurnal Konsepsi Jurnal Ilmiah Pendidikan Dasar (JIPDAS) Dirasatul Ibtidaiyah Innovative: Journal Of Social Science Research Jurnal Pengabdian Masyarakat Bangsa WAL'AFIAT HOSPITAL JOURNAL Media Farmasi Attadrib: Jurnal Pendidikan Guru Madrasah Ibtidaiyah Jurnal Aktor Indragiri Law Review Jurnal Pendidikan Refleksi Jurnal Pendidikan Progresif
Muhammad Guntur, Muhammad
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Journal : Jurnal Aktor

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Dasawisma Community Empowerment Program in Tappale Village, Libureng District, Bone Regency Rukmana, Novayanti Sopia; Waru, Andi Tenri; Guntur, Muhammad; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 3, No 3 (2024): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i3.63208

Abstract

This study aims to determine the community empowerment in the Dasawisma Program in Tappale Village, Libureng Subdistrict, Bone Regency. This study uses a qualitative approach and produces descriptive data. Data collection is done throughobservation, interviews, and documentation techniques. The data obtained from the research are processed using an interactive analysis model, including data reduction, data presentation, and drawing and testing conclusions. The results of this study show that the Dasawisma program in Tappale Village covers the aspects of Cleanliness, Beauty, and Orderliness (K3). The empowerment of Tappale Village Dasawisma is carried out by the Village Government. The role and contribution of Tappale Village Dasawisma in preserving the environment have been felt, but not to the maximum extent. Based on the research conducted, it is found that according to the ACTORS empowerment theory, it has not been implementedeffectively, as analyzed through that theory. From the results of this research, it can be concluded that the implementation ofcommunity empowerment programs by Dasawisma in Tappale Village has not been successful. There are several obstacles faced by Tappale Village Dasawisma in empowering the community. In addition, there are also steps taken by Tappale VillageDasawisma to address these obstacles. The recommendations from this study are given based on the dimensions of eachACTORS theory.
MICRO AND SMALL BUSINESS DEVELOPMENT AND INTERMEDIATE IN THE COOPERATIVE SERVICE AND MICRO, SMALL AND MEDIUM ENTERPRISES IN TONRA DISTRICT BONE REGENCY Aslinda, Andi; Aztira, Mochammad Ardian; Guntur, Muhammad; Fitri, Anisa
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68311

Abstract

This research aims to find out the development of micro, small and medium enterprises in the Cooperatives and MSMEs Office in Tonra District. The research method is qualitative using a qualitative descriptive approach. The main instrument is the researcher himself with data collection techniques through observation, interview, and documentation techniques. The data analysis used in the study uses a qualitative interactive model with four flows, namely data reduction, data presentation and conclusion. The results of the study show that the development of Micro, Small, and Medium Enterprises at the Cooperatives and Micro, Small and Medium Enterprises (MSMEs) Office in Tonra District is considered to be quite well developed, where the findings of this research are supported from every dimension of SME development starting from the dimension of innovation promotion which the implementation of development by the Bone Regency SME Cooperative Office is carried out consistently by providing support to business actors to always innovate products and systems marketer.  
QUALITY OF BPJS KESEHATAN SERVICES AT LABUANG BAJI REGIONAL GENERAL HOSPITAL, SOUTH SULAWESI Djafar, Ismail; Ahmadi, Andi Nurhanisa; Guntur, Muhammad; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68306

Abstract

This study aims to determine the quality of BPJS Kesehatan services at the Labuang Baji Regional General Hospital, South Sulawesi. This study is a qualitative descriptive research with a total of 6 informants. Data collection was carried out using observation, interview, and documentation techniques. The data analysis techniques used consist of data condensation, data presentation, and conclusion drawn. The results of the study show that the quality of BPJS Kesehatan services at the Labuang Baji Regional General Hospital in South Sulawesi is in the category of quite good. Looking at the focus of the research, namely: 1) physical evidence is in the inadequate category; 2) responsiveness is in the very good category; 3) reliability is in the good category; 4) the guarantee is in the poor category; and 5) empathy is in the very good category.
THE ROLE OF THE VILLAGE GOVERNMENT IN IMPROVING COMMUNITY SERVICES IN MATOMPI VILLAGE TOWUTI DISTRICT EAST LUWU REGENCY Didin, Didin; Majid, Yusriaman; Guntur, Muhammad; Aina, Asri Nur
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68312

Abstract

This study aims to find out the role of the village government in improving services and what are the obstacles of the Village Government in improving services to the community at the Matompi Village Office, Towuti District, East Luwu Regency. This study uses a descriptive qualitative approach. Data collection was used by observation, interview, and documentation techniques. The data obtained from the results of the research were processed using interactive model analysis, namely data condensation, data reduction, data presentation and conclusion drawn.The results of the study show that the role of the village government in improving services to the community at the Matompi Village Office, Towuti District, East Luwu Regency has been running well. This is shown by the role of the government as a regulator, facilitator, and dynamizer in improving community services. However, some of the obstacles experienced in realizing the government's role to improve public services include the size of the area, community awareness and socio-cultural conditions in Matompi Village, Towuti District, East Luwu Regency.
EVALUATION OF INPATIENT SERVICES AT H. ANDI SULTHAN DAENG RADJA REGIONAL GENERAL HOSPITAL BULUKUMBA REGENCY Sulmiah, Sulmiah; Fajar, Rahmat; Guntur, Muhammad; Pratiwi Johansyah, Oky Nur
Jurnal Aktor Vol 4, No 1 (2024): Oktober
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i1.68309

Abstract

This study aims to determine the Quality of Inpatient Services at the H. Andi Sulthan Daeng Radja Regional General Hospital, Bulukumba Regency, this study uses a qualitative approach. Data collection was carried out through observation, interview, and documentation techniques. The Data Analysis Technique used in this study is interactive data analysis through the following stages: data condensation, data presentation, and conclusion testing.The results of this study show that the Inpatient Services at the H. Andi Sulthan Daeng Radja Regional General Hospital, Bulukumba Regency have generally run well, although there are still shortcomings in its implementation. This can be seen from several indicators, namely, determination, implementation and responsibility. However, there are still shortcomings in administrative personnel who are still not agile in serving non-medical patients, but the Bulukumba Regency Government has made every effort to improve services at the H. Andi Sulthan Daeng Radja Regional General Hospital, Bulukumba Regency, including inpatient services. The supporting factor in inpatient services at H.Andi Sulthan Daeng Radja Bulukumba Hospital is the existence of good communication between medical personnel and patients, and also receives support from the government and the local community. The inhibiting factor in the service at H. Andi Sulthan Daeng Radja Hospital, Bulukumba Regency is in the research licensing section which is still charged to get a permit for research.
THE EFFECT OF SERVICE QUALITY ON COMMUNITY SATISFACTION IN REGIONAL DRINKING WATER COMPANIES (PDAM) IN PROVIDING CLEAN WATER IN SINJAI REGENCY Fitriana, Nurul; Sakawati, Herlina; Guntur, Muhammad
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.71933

Abstract

This study aimed to determine the effect of service quality on customer satisfaction in the Regional Water Company (PDAM) in providing clean water in Sinjai District. Research methods used a quantitative survey method (survey reseach) using explanatory approach or explanatory research to determine the effect between variables. This research used incidental Sampling technique (accidental sampling). Data collection techniques used questionnaires and documentation. Data analysis techniques used descriptive statistical analysis and inferential statistical analysis to explain the influence between variables descriptive. The results obtained the level of service quality is at category either with indicators Tangible (tangible), Reliability (reliability), Responsifines (responsiveness), Assurance (assurance), and Empathy (empathy).Community satisfaction is in the category of very satisfied with the indicators Service procedures, terms of Service, clarity of service personnel,Discipline of service personnel,responsibility of service personnel, Ability of service personnel, speed of Service, fairness of Service,Politeness and friendliness of officers, fairness of service fees, certainty of costs Service, Certainty of service schedules, environmental comfort, and security service. Based on data analysis shows the quality of Service have a significant influence on customer satisfaction of water users clean drinking water company in Sinjai district with the level the percentage of influence of 40.5%. This shows that the importance quality of service for the implementation of services to provided results in accordance with what customers expect
E-SAMSAT IN REALIZING PUBLIC SERVICES AT THE SAMSAT OFFICE IN GOWA DISTRICT Rianti, Rianti; Nur, Andi Cudai; Guntur, Muhammad; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70815

Abstract

This study  aims to determine  the quality of e-Samsat in realizing public services at the Samsat Office in Gowa Regency and to determine the quality of public services from the e-Samsat public service system in the Samsat Office in Gowa Regency.  This research uses a qualitative approach with descriptive methods. Data collection was carried out by field observations, interviews and documentation.  Data analysis techniques use data condensation,  data  presentation  and conclusion.  The results of this study indicate that the success  of e-Samsat  in realizing  public services  at the Samsat Office in Gowa Regency has not been optimally successful. This can be seen through three research  indicators. The successful indicator is Accountability with a clear type of service when using the e-Samsat  service.  Responsiveness  and Responsibility indicators that have not been successful in implementing this e -Samsat service system. The e-Samsat service  system at the Gowa Regency  Samsat office  has not been able to create quality services.
Implementation of State Civil Apparatus Data Information System at BKPSDMD Makassar City Sulmiah, Sulmiah; Guntur, Muhammad; Amin, Siti Alfianty Astini; Purna, Zarni Adia
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.61769

Abstract

This paper aims to determine the Implementation of Digital Archives in Supporting Accountability of Accountable ASN Data in the Information System at the BKPSDMD Makassar City. This research uses a qualitative approach and produces descriptive data. Data collection is done by observation, interviews and documentation. Data is processed using interactive model analysis, namely data condensation, data presentation and conclusion testing. The results showed that the implementation of the State Civil Apparatus (ASN) data information system at the Makassar City BKPSDMD in this case regarding digital archives has been implemented but is still not optimal. There are 4 indicators that are taken into consideration in looking at the implementation of the policy, namely in terms of communication, resources, disposition and bureaucratic structure. Of the four indicators, the obstacles in implementing and implementing digital archives are resources because first, the availability of staff within the scope of the BKPSDMD Makassar City is still very lacking and indeed until now there are several contract and honorary workers employed at the BKPSDMD Makassar City Office because of the many jobs that are the main duties and functions of employees,  and secondly regarding the facilities and infrastructure in the BKPSDMD Makassar City office is still very minimal due to the lack of supporting devices in applying digital archives for staff and complete equipment is only provided in certain parts.
IMPLEMENTATION OF INFORMATION SYSTEM AND COMPLAINT POLICY IN PINRANG DISTRICT Maulana, Zhulfadli; Guntur, Muhammad; Niswati, Risma
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70794

Abstract

This study aims to determine how the implementation of the information service and complaint system policy in Pinrang Regency. This type of research is qualitative with data collection techniques carried out by observation, interviews, and documentation. The data analysis techniques used consist of data reduction, data presentation and drawing conclusions. The results of this study indicate that the implementation of the information service and complaint system policy in Pinrang Regency has not been running well according to the policy theory variables by George Edward III with four variables, namely: Communication, resources, disposition, and bureaucratic structure. It is said that it has not run well because there are two policy variables that are not running well, namely the Communication and Resources variables, so that they affect the implementation of the information service and complaint system policy in Pinrang Regency which is not running well. The recommendation from this researcher, then there is a suggestion, namely to improve communication to the community such as even socialization so that people in Pinrang Regency can know what Pindu is. And so with resources, especially financial resources, there is a sufficient budget so that they can carry out socialization to the community or with promotion methods on social media so that people gradually know about the Pindu program.
TOURISM OBJECT MANAGEMENT IN WAJO REGENCY Sampetamma, Yurike; Guntur, Muhammad; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70790

Abstract

This study aims to determine the management of tourism objects in Wajo Regency. The type of research used is descriptive qualitative, while the data sources used in this study are primary data sources and secondary data sources with a total of 7 informants. Data collection techniques using observation, interviews, and documentation. The data analysis technique used in this study is data reduction, data presentation, and drawing conclusions. The validation of the data used is source triangulation and technique triangulation. The researcher uses George R Terry's theory of management elements, which is used to assess tourism object management at the Wajo Regency Youth Sports and Tourism Office. Based on the results of the study, the management of tourism objects in Wajo Regency with reference to George R Terry's theory of management elements has not been carried out optimally. The human and financial elements are one of the inhibiting factors that the management of tourist objects has not been maximized. Likewise human resource management has not been maximized in terms of quality and quantity possessed, because the average existing human resources based on their educational background on human resources are not in accordance with the education and skills of the field of work where they are placed. In terms of quantity, the number of human resources has not been sufficient. This can be seen from the number of tourist destinations visited, which are still short of employees. Financial management cannot be said to be good because the available funds or budget are very limited and cannot meet needs, also very dependent on the regional budget so that they cannot support all tourism object management activities.
Co-Authors Abdul Karim Abdul Pirol Adventio, Jeremi Agus, Rezky Amelia Ahmadi, Andi Nurhanisa Aina, Asri Nur Aisyah, Sitti Nur Alda, Nurul Alfiyanto, Afif Alifqa, Noer Islah Amin, Siti Alfianty Astini Anisa Fitri Anwar, Putri Ananda arka, Muh Husni Arwan Wiratman Aslinda, Andi Asriani Asriani, Asriani Aswar, Nurul Ayu, Esti Mustika Aztira, Mochammad Ardian Bambang Juanda Baso, Frengki Tinus Bungawati Bungawati, Bungawati Chelfi, Chelfi Dian Eka Chandra Wardhana, Dian Eka Chandra Didin, Didin Djafar, Ismail Erlina B Fadilah, St Fajar, Rahmat Firman Firman Fitri Hidayati Fitri, Anisa Haedar Akib Halim, Didin Hartosujono Hartosujono HASNAWI HARIS, HASNAWI Hisbullah Hisbullah Huljannah Arianto, Mifta Husna, Hasma Indawati, Indawati Irfandi Irfandi, Irfandi Ismail Ismail Ismail Ismail Jaya, Rahmat Jayawarsa, A.A. Ketut Karyawati, Seni Khaer, Ummul Khoirunisa, Elfiya Lukman Muslimin Luthfi Siraj, Muhammad Majid, Yusriaman Mappasanda, Rante Maria Ulfa Mario Mario Maulana, Zhulfadli Mirnawati Mirnawati Muh Nasrullah, Muh Muh. Darwis Muhaemin Muhaemin Muhammad Luthfi Munir Yusuf, Munir Muslimin, Lukman Niswati, Risma Novayanti Sopia Rukmana, Novayanti Sopia Novitasari Novitasari Nur, Andi Cudai Nurdin K, Nurdin Nurhidayah Nurhidayah Nurlia Nurlia Nurmala Sari Nurul Fitriana Nurul Mufliha, Andi Naura Nurul Mujtahidah Oddang, Muh Raihan Saleh Oky Nur Pratiwi Johansyah paluseri, Andi Pertiwi, Nurhikma Putri, Andini Eka Putri, Nur Dzakiyah Dwi Rahmadani S, Ervi Rahmadani, Ervi Rais, Rinovian Ramadhani, Nirja Ramdani, Lili Aulya Rianti, Rianti Risnawati, Eka Rosyid, Sujud Zainur Rusman, Karmila Rustan, Edhy Sabani, Fatmaridah Sakawati, Herlina Salsabila, Khairunnisa Sampetamma, Yurike Sanjaya, M. Lukman Arif Santiana Santiana Sari, Nurlia Indah Silvia Indra Sri Mulatsih Sri Wahyuni Sukirman Sukirman Sukmawaty Sukmawaty, Sukmawaty Sulmiah, Sulmiah Susanti, Yuanita Syafryadin, Syafryadin T, Fatimah Taqwa, Taqwa Thaha, Hijaz Thaha, Hisban Tohardi, Ahmad Ummu Kalsum Umul Khasanah Wahyu Hendrarti Waru, Andi Tenri Wiratman, Arwan Yadi, Harfina Yamin, Muh Nur Yamin, Muh. Nur Yeti Rohayeti Zal-Zabila, Nurul Wahida Zarni Adia Purna