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All Journal Jurnal Pendidikan Indonesia Journal of Accounting and Management Innovation QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama INVOTEK: Jurnal Inovasi Vokasional dan Teknologi Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Komunikasi Profesional Jurnal Hospitality dan Pariwisata Sustainable: Jurnal Kajian Mutu Pendidikan Journal of Accounting and Management Innovation Arus Jurnal Sosial dan Humaniora Annals of Human Resource Management Research Journal of Innovation Research and Knowledge Jurnal Mata Pariwisata Media Bina Ilmiah Jurnal Menata Postgraduate Management Journal Jurnal Ekonomika Manajemen Dan Bisnis Jurnal Indonesia Sosial Sains Jurnal Keker Wisata: Kegiatan Pengabdian Kepada Masyarakat Jurnal Tiyasadarma: Jurnal Pengabdian Kepada Masyarakat Journal of Innovative and Creativity
Syafruddin Rais, Syafruddin
Politeknik Pariwisata Batam
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Sosialisasi Sadar Wisata Untuk Saswa-Siswi SMK Al-Azhar Batam Moh. Thandzir; Dailami; Natal Olotua Sipayung; Syafruddin Rais; Ardiansyah Saputra
JURNAL KEKER WISATA Vol. 2 No. 2 (2024): JULI 2024
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v2i2.258

Abstract

Sapta Pesona began to be used and campaigned as a condition that must be realized in every tourist destination as well as natural, cultural, man-made and speciаl interests. Sаptа Pesonа is expected to creаte а comfortаble visitsto creаte а good impression for every tourist who comes. One of the destinаtion thаt is closely relаted to the community is а tourist villаge. In the tourist villаge, the аpplicаtion of the concept of tourism аwаreness аnd Sаptа Pesonа becomes аn importаnt thing in the bаse of its development to be аble to encourаge public аwаreness аs а good host. In аddition, the аpplicаtion of Sаptа Pesonа will аttrаct tourists to visit the plаce so it will rаise the community’s postion аs the recipient of mаximum beneficiаries from the effort.
Pelatihan Barista Untuk Siswa-Siswi Di SMK Al-Azhar Batam Dailami; Syafruddin Rais; Tito Pratama; Natal Olotua Sipayung; Ardiansyah Saputra
JURNAL KEKER WISATA Vol. 2 No. 2 (2024): JULI 2024
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v2i2.259

Abstract

PKM Lecturer Activities About Barista Training is a program designed to provide participants with in-depth training in the skills and knowledge needed to become a skilled and professional barista. This training not only covers basic techniques in coffee making, but also advanced aspects such as latte art, knowledge of different types of coffee beans, and skills in serving coffee to customers to the highest standards. The main objectives of this training are. Mastery of Coffee Making Techniques: Teaches participants about basic techniques such as grinding coffee beans, choosing the right tools and machines, perfect espresso extraction, and milk steaming techniques. Latte Art Skills Development: Introduce and train participants in latte art which includes latte art, which is a technique for creating interesting patterns or images on the surface of coffee with milk. Knowledge about Coffee Beans: Educate participants about various types of coffee beans, processing processes, and how to choose the right beans to produce coffee with the best taste and aroma. Professional Customer Service: Prepares participants to be able to provide friendly and professional customer service, including how to communicate with customers and manage their expectations. Compliance with Hygiene and Safety Standards: Ensure that participants understand and implement high standards of cleanliness and safety in their daily operations, including sanitation of equipment and work areas. Barista training is usually held in a variety of formats, ranging from intensive workshops to more structured courses of varying duration. This program is aimed at individuals interested in starting a career as a professional barista, cafe owner, or anyone looking to improve their skills in the fast-growing coffee industry.
IMPACT KARAKTERISTIK PRODUK, KETIDAKPUASAN PELANGGAN TERHADAP KEBUTUHAN VARIASI PRODUK DAN PERPINDAHAN MEREK wibowo, agung edy; Rais, Syafruddin; Wicaksono, Bambang Wahyudi; Cahayani, Kartika
Postgraduate Management Journal Vol. 4 No. 1 (2024): Postgraduate Management Journal
Publisher : LPPM Universitas Ibnu Sina

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36352/pmj.v4i1.817

Abstract

Persaingan yang ketat antar merek produk menjadi sebuah tantangan yang pelik untuk dihadapi sebuah produk. Produk yang menawarkan sebuah value akan selalu dibandingkan dengan merek produk lain yang menjaidi competitor di kelasnya, atau bahkan merek produk yang dapat memberikan sebuah value pengganti dari sebuah merek produk di pasaran. Tentu saja hal ini menjadi sebuah peluang sekaligus tantangan bagi sebuah merek produk, karena dapat berakibat pada perpindahan selera pelanggan ke merek lain. Fenomena ini terjadi pada 3 buah merek store kafe yang berbeda, yang ada di kawasan bisnis di Provinsi Kepulauan Riau. Penelitian ini bertujuan untuk menganalsisi impact dari karakteristik produk, ketidakpuasan pelanggan terhadap kebutuhan variasi dan perpindahan merek. Dari hasill kajian 3 merek store yang diteliti dengan melibatkan 111 responden yang diambil dengan metode purposive sampling, dan pengujian menggunakan SMART–PLS, didapatkan beberapa hasil: karakteristik produk berpengaruh terhadap kebutuhan variasi produk, ketidakpuasan pelanggan berpengaruh terhadap kebutuhan variasi produk, karakteristik produk berpengaruh terhadap perpindahan merek, ketidakpuasan pelanggan berpengaruh terhadap perpindahan merek, kebutuhan variasi produk berpengaruh terhadap keputusan perpindahan merek, kebutuhan variasi produk memediasi karakteristik produk terhadap perpindahan merek, dan kebutuhan variasi produk memediasi ketidakpuasan pelanggan terhadap perpindahan merek.
STRATEGI PENGEMBANGAN PARIWISATA DESA LEUWEUNGGAJAH KECAMATAN CILEDUG KABUPATEN CIREBON Toni Ari Wibowo; Agung Setiawan; Syafruddin Rais; Nubi Adzrul Idzihart
JURNAL MATA PARIWISATA Vol. 2 No. 1 (2023): MARET 2023
Publisher : PUSLITABMAS - BATAM TOURISM POLYTECNIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/terapan_pariwisata_4

Abstract

Leuweunggajah Village, Ciledug Subdistrict is one of the villages that has the potential of objects and tourist attractions through the development of Islam which is an attraction so that it is necessary to analyze tourism potential through tourism development strategies in Leuweunggajah Village. This research was conducted in Leuweunggajah village to obtain a potential and mapping of tourism objects and attractions in Leuweunggajah village so that it can create a tourism development strategy from the potential of tourism objects and attractions in Leuweunggajah village. This research method is done by observation, interview, and documentation in data collection. The results of data collection from observations, interviews, and documentation can be described using SWOT analysis and continued analysis of priority strategies based on internal strategic factors and analysis of external strategic factors in tourism development as a tourist village. Research conducted in Leuweunggajah village has 7 (seven) potential objects and tourist attractions, namely: Baitussu'ada Mosque, Sacred Well, Habib Toha Tomb, Friday Kliwon Tradition, Wanit Tani Putri Wanaliman Group, Coffee Packaging Handicrafts, Geol Crackers, where each object and tourist attraction has strengths, weaknesses, opportunities and threats in identifying potential at once in tourism development. In the tourism development strategy of Leuweunggajah village, it must improve the quality of facilities, improve human resources through various kinds of training and the support and participation of the Leuweunggajah village government in order to improve the quality of the economy of the Leuweunggajah village community.
STRATEGI BRANDING KOPI SEKANAK “KOPI PARA RAJA“ Rofii, Eva Amalia; Mikasari, Dewi Aurora; Syafruddin Rais
JURNAL MENATA Vol. 1 No. 1 (2022): MEI
Publisher : Puslitabmas Batam Tourism Polytecnic

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study reconnoiters how the richness and local wisdom of Malay culture are preserved through the taste of coffee which has its authentic philosophy so that it becomes a strong branding. Count on the marketing public relations strategy of pull, push and pass to build a brand awareness of "Kopi Para Raja". Using strategic marketing public relations which is called Three Ways Strategy to intricate on how the strategic planning being established. The research method using qualitative approach and case study method. Data collection techniques are in-depth interviews and literature study. The results of this study indicate that the Marketing public relations of Kopi Sekanak wants to instill the mindset of "Kopi Para Raja" into the minds of consumers which has come to the results in a successful partnership, bundling and marketing campaign by Kopi Sekanak, in the process of establishing the brand awareness. Thus the progression in maintaining the brand awareness starts from the phase of unknown brand to the initial brand of Kopi Sekanak has reached the stage of the awareness of consumers which means the success of Kopi Sekanak resulted from a synchronized marketing efforts to promote Kopi Sekanak , Kopi Para Raja as a coffee brand.
PERANAN BARISTA DALAM MENYAJIKAN MINUMAN KOPI BERKUALITAS DI CAFE EXCELSO VITKA POINT TIBAN KOTA BATAM Abd. Rahman Yusuf; Syafruddin Rais
JURNAL MENATA Vol. 2 No. 1 (2023): MEI
Publisher : Puslitabmas Batam Tourism Polytecnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jmt.v2i1.182

Abstract

The role of baristas are as someone who brews and serves espresso based coffees. Espresso is a type of coffee made from the extraction of grounded coffee beans added with hot water under high pressure. This research aimed to find out about the role of baristas in serving high quality coffee at Excelso Cafe Vitka Point Tiban Batam. The theories used in this research were the theories of the baristas' role, and high quality coffee. This research used the quantitative approach with descriptive approach. There were 3 phases of data collection, which was observation, interview and documentation, which was then analyzed through 4 phases of data analyzing, starting with data collecting, data reduction, data serving and conclusion.
Entrepreneurial Skills Improvement Through Creative Mocktail Training For Inmates At Barelang Prison Sipayung, Natal Olotua; Dailami; Moh. Thandzir; Syafruddin Rais; Steven Johnson
JURNAL KEKER WISATA Vol. 3 No. 1 (2025): JANUARI 2025
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v3i1.327

Abstract

Entrepreneurship training really needs to be applied in everyday life. This training can not only be carried out to the general public but also inmates. One of the materials that can be provided to inmates is entrepreneurship training in making creative mocktails. In this training, inmates at Lapas Kelas II (Class II Prison) in Barelang Batam were given material in the form of knowledge about mocktails, the equipment needed to make mocktails and how to use them and also the method of making and practicing making mocktails directly. Through this training, it is hoped that the inmates of Class II Barelang Prison will have knowledge about mocktails and be able to make mocktails so that they can become an entrepreneurial option when they are released from detention.
Barista Training At The Class Iia Correctional Institution (Lapas) Barelang, Batam City Syafruddin Rais; Dailami; Sipayung, Natal Olotua; Pratama, Tito; Mikasari, Dewi Aurora; Ulum Lubis, Taufik Bachrul
JURNAL KEKER WISATA Vol. 3 No. 1 (2025): JANUARI 2025
Publisher : PUSLITABMAS-Politeknik Pariwisata Batamc

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59193/jkw.v3i1.332

Abstract

This Community Service Programme (PKM) aims to improve the skills of inmates in Class II Batam Correctional Institution in barista training at class IIA Barelang correctional institution, batam city. This skill is very important to prepare them to enter the world of work or start a small business in the beverage field after completing their sentence. The training involved lecturers from Batam Tourism Polytechnic who provided practical knowledge on various components of making and preparing milk-based beverages such as cappuccino latte. The training methods used included theoretical sessions, practical simulations, and interactive discussions to ensure in-depth understanding among the participants. Training results. The participants were not only able to prepare and serve espresso-based coffee, but also had the skills to brew coffee using both manual and machine brewing equipment. The sustainability of the programme is supported by the strong collaboration between Batam Tourism Polytechnic and Batam Class II Correctional Facility, as well as the provision of adequate facilities for the training. By integrating the programme into prison activities, it is expected that the training will continue and have a long-term positive impact. In conclusion, this beverage production costing training plays an important role in empowering prisoners with relevant skills, helping them adapt to the world of work, and opening up future business opportunities.
The Effectiveness of Instructional Video Media in Coffee Knowledge Courses (Baristas) Rais, Syafruddin; Verawardina, Unung; Ambiyar, Ambiyar; Wakhinuddin, Wakhinuddin; Ramadhani, Dochi
Jurnal Pendidikan Indonesia Vol 9 No 2 (2020)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.71 KB) | DOI: 10.23887/jpi-undiksha.v9i2.24378

Abstract

This study aims to determine the effectiveness of the use of instructional video media in coffee knowledge course (barista). In design, this was a quasi-experimental study that implemented learning methods in experimental class and control class. The sample in this study was students taking the coffee knowledge course, consisting of 22 students in the experimental class and 22 students in the control class. Instruments used were learning outcome test and learning activity sheet. The findings showed that video media learning resulted in good learning outcomes, while conventional learning resulted in fair learning outcomes. In terms of activity, students who learnt using video media were more active that those who learnt in conventional setting. It was concluded that the learning outcomes and activity of students in the experimental class were better than those in control class, in other words, instructional video media was more effective than conventional learning for the coffee knowledge course. The novelty observed was compared to conventional learning and it showed that videos containing elements of texts, images, illustrations led instructors or lecturers to teach in a more practical way that facilitated material understanding, unlike conventional learning in which media were rarely used.
The Impact of Cashless Payment Policies on Consumer Behavior at Kesiangan Coffee, Batam City Brightness Bill Boy N; Syafruddin Rais
Jurnal Indonesia Sosial Sains Vol. 5 No. 11 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i11.1493

Abstract

This research aims to analyze the effect of cashless payment policy on consumer behavior at Kesiangan Coffee, Batam City. With the increasing use of technology in various aspects of life, especially in the payment sector, it is important to understand how cashless policies affect consumer behavior. This study used a survey method with questionnaires distributed to 100 respondents. Data analysis was conducted using SPSS software, and it included validity, reliability, and linear regression analysis. The results showed that the R-value was 0.128 and the R Square was 0.165, indicating that only 16.5% of the variation in the cashless payment policy could be explained by consumer behavior. The validity and reliability test results show that all research instruments are valid and reliable, but the influence of consumer behavior on this policy is still relatively low. This finding suggests that other more dominant factors, such as technological infrastructure, level of security, and consumer demographics, influence the acceptance of cashless payments. Therefore, it is recommended that relevant parties, such as financial institutions and the government, focus on education and infrastructure development to increase the acceptance of this payment system among the public. Further research is needed to explore other factors that play a role in influencing cashless payment policies, so that more effective strategies can be implemented to encourage the use of this technology in various sectors.
Co-Authors ., Dailami Abd. Rahman Yusuf Agung Setiawan AGUNG SETIAWAN Ahmad Sodikin alhamdi, rezki Ali Hanafiah Ambiyar, Ambiyar Anni Faridah Annisa, Putri Ardiansyah Saputra Ariansya, Bojes Asman Abnur, Asman Assoka Rizki Lucyana Aswin saputra Atmaja, Hari Sandi BAMBANG WAHYUDI WICAKSONO, BAMBANG WAHYUDI Bowen Algren Wuysang Bowen Algren Wuysang Brightness Bill Boy N Cahayani, Kartika Cherryline, Violetta DAILAMI Dailami Dailami Dailami. Dewi Aurora Mikasari Dochi Ramadhani Erni Karlina Eryd Saputra Eva Amalia Eva Amalia Eva Amalia Rofii Fatimah, Zahara Friadi, John Haufi Sukmamedian Heryatul Azizah Zaein I Nyoman Budiartha I Wayan Thariqy Kawakibi Pristiwasa Ilham, Wahyudi Intan Kusuma Wardani Irmalya, Gita Irwansyah R, Syailendra Reza Irwansyah Rezeki, Syalendra Reza Irwansyah, Syailendra Reza Irwansyah Ismanto, Winie Iswan Riyadi Iswan Riyadi Langi, yusakh yama Lapotulo, Nensi Leila Mona Ganiem Linawati Linawati Lubis, Arina Luthfini Maldin, Siska Amelia Meysie, Yovilia Mikasari, Dewi Aurora Moh. Thandzir N, Brightness Bill Boy Natal Olotua Sipayung Nora Listantia Nubi Adzrul Idzihart Nubi Adzrul Idzihart Pratama, Tito Puteri Haifa Putra, Ferrysah Rezki Alhamdi Rezki Alhamdi Rezki Alhamdi Rini, Rosie Oktavia Puspita Rofii, Eva Amalia Rosie Oktavia Puspita Rini Sipayung, Natal Olotua Siti Arieta Siti Nurapriani Sodikin, Ahmad Steven Johnson Sudirman Sudirman Sukmamedian, Haufi Supardi Taufik Bachrul Ulum Lubis Thamdzir, Moh. Thandzir, Moh Tirta Mulyadi Tirta Mulyadi Tito Pratama Toni Ari Wibowo Tukiyo Tukiyo Ulum Lubis, Taufik Bachrul Unung Verawardina, Unung Wahyudi Ilham Wakhinuddin Wakhinuddin, Wakhinuddin Wibowo, Agung Edy Widi Hardini, Widi Yulian Purnama Yuliana Yuliana Yusakh Yama Langi Yusuf, Abd Rahmad Yusuf, Abd Rahman Zaein, Heryatul Azizah