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All Journal Publisia: Jurnal Ilmu Administrasi Publik Briliant: Jurnal Riset dan Konseptual ARISTO Publik (Jurnal Ilmu Administrasi) JMM (Jurnal Masyarakat Mandiri) Politik Indonesia: Indonesian Political Science Review JURNAL MANAJEMEN BISNIS Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Ilmiah Manajemen dan Bisnis Jurnal Praksis dan Dedikasi Sosial Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Inovasi Penelitian Kebijakan: Jurnal Ilmu Administrasi Action Research Literate (ARL) International Journal of Science and Society (IJSOC) Jurnal Locus Penelitian dan Pengabdian Ji_Mild (Jurnal Ilmiah Magister Ilmu Administrasi) PERCIPIENCE International Journal of Social, Administration, & Entrepreneurship Respon Publik Return : Study of Management, Economic and Bussines Eduvest - Journal of Universal Studies IIJSE El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies
Slamet Muchsin
UNIVERSITAS ISLAM MALANG
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Neuroscience Public Health Social Sciences Other

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Tackling the E-Commerce Frontier: Navigating Public Service Challenges Amidst the Pandemic Jannah, Miftakhul; Muchsin, Slamet; Hayat
International Journal of Science and Society Vol 6 No 1 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i1.1043

Abstract

The COVID-19 pandemic has brought significant challenges to public services, including limitations on face-to-face interactions. As a result, e-commerce has emerged as a potential solution to provide public services online. This study aims to identify the challenges and variables in implementing e-commerce for public services during the pandemic in Indonesia. The study uses a literature review method, which includes collecting data through documentation and online data tracking. The data collected were analyzed to identify the challenges and variables in implementing e-commerce for public services during the pandemic. The study found that the challenges in implementing e-commerce for public services during the pandemic in Indonesia include technical issues, lack of infrastructure, limited citizen support, and legal regulations. The variables that affect the implementation of e-commerce for public services include quality of service, efficiency, and adequate infrastructure. The implementation of e-commerce for public services during the pandemic in Indonesia faces various challenges and requires improvements in quality of service, efficiency, and infrastructure. The study suggests that the government and e-commerce marketplaces should work together to address these challenges and improve the implementation of e-commerce for public services.
Optimizing Data Collection Strategies for Effective Poverty Alleviation: Insights from the Social Welfare System - Next Generation (SIKS-NG) Chamidah, Nur; Muchsin, Slamet; Sunariyanto, Sunariyanto
Jurnal Ilmiah Manajemen & Bisnis Vol 8 No 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v8i2.4535

Abstract

Malang Regency is the second-largest region in East Java with a diversity of geographical, social, and economic conditions. Data from the Malang Regency Social Service in 2018 shows that the number of impoverished families in Malang Regency reached 230,081 families. The highest number of impoverished families is found in the Dampit District, totaling 12,053 families, while the lowest is in the Kromengan District with 3,061 families. This indicates that the Dampit District has a significant number of impoverished families, surpassing other districts in Malang Regency. This makes the Dampit District a relevant location for research on poverty and its impacts. This research has dual objectives: first, to provide reliable, accurate, and valid information on existing poverty indicators, which will serve as a strong foundation for supporting poverty alleviation programs in Malang Regency. Second, this research aims to formulate strategies in the form of activity guidelines that will enhance the competence of employees in conducting poverty data collection, ultimately supporting poverty alleviation efforts. Data collection methods include interviews, documentation, observation, and Focus Group Discussions to obtain more in-depth information. In-depth interviews were conducted using purposive sampling techniques involving stakeholders related to poverty alleviation in the Dampit District Office, Malang Regency. The analysis results indicate that the government of the Dampit District and the villages in the area have not fully succeeded in implementing the Next Generation Social Welfare System (SIKS-NG) optimally. The poverty data collection has predominantly focused on collecting data on the poor only. Therefore, improvements in the approach and implementation of SIKS-NG are needed to enhance the effectiveness of poverty alleviation programs. The findings of this research highlight the importance of a participatory approach in collecting poverty data, involving village governments, utilizing information infrastructure like BDT, and the data consolidation process to ensure the effectiveness of poverty alleviation programs. Additionally, appropriate training for data collection teams is crucial in improving the accuracy of poverty data.
Upaya Kinerja Pemerintah Desa dalam Pelayanan Publik di Desa Kuwolu Kecamatan Bululawang Nanik Maulidiyah; Slamet Muchsin; Langgeng Rahmatullah Putra
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 5 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i5.2153

Abstract

This research explores the optimization of village government performance efforts in providing public services in Kuwolu Village, Bululawang District. The main focus of the study is on the adoption of technology, responsiveness to changes in societal values, the implementation of Law Number 25 of 2009 concerning Public Services, and community participation. The research results indicate that the adoption of technology has a positive impact on improving administrative efficiency, although challenges in digital literacy still need to be addressed. Responsiveness to changes in societal values is a critical point in formulating service policies that align with local expectations. Law Number 25 of 2009 provides clear direction, but its implementation requires in-depth understanding and adaptation to local conditions. The improvement of service quality and administrative efficiency remains the main focus, with active community participation as a vital instrument. Cross-sectoral collaboration and institutional cooperation are identified as assets to create synergy in service provision. Inclusive steps through training programs and digital literacy are solutions to overcome disparities and unequal access. This research creates an overview of the performance efforts of village governments in facing the dynamics of public services in the era of digital transformation and changes in societal values. It is hoped that these findings can provide guidance for other village governments in creating effective and responsive public service systems amid contemporary challenges.
Analysis of the Effectiveness of Customer Fraud Reporting Services Through Web-Based Fund Transfers at BRI Ponorogo Branch Putra, Achmad Nowenta; Cikusin, Yaqub; Ahmadi, Rulam; Muchsin, Slamet; Anadi, Yandri Radhi
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 002 (2024): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i3.4946

Abstract

This study analyzes the effectiveness of customer fraud reporting services through a web-based fund transfer system at BRI Ponorogo Branch. Using qualitative methods, this study collects data through in-depth interviews, participatory observations, and document analysis to evaluate ease of use, speed of response, and customer satisfaction as well as challenges faced by bank officers. The findings show that the web-based system is effective in speeding up the handling of reports and increasing customer satisfaction, with responses generally received in less than 24 hours. Customers find this system easy to use and useful, despite technical obstacles and limited access to data faced by officers. Professional interaction between bank officers and customers also contributes to high satisfaction. Analysis of the documentation shows an increase in the number of fraud reports handled since the implementation of this system. Recommendations to improve effectiveness include increased training for bank officers, improvements to technological infrastructure, and the development of additional features on the system. This research provides important insights for the development of fraud reporting systems in the banking sector, with the hope of improving customer protection in the future.
The implementation of the Regional Development Plan policy focuses on developing the potential of empowered villages in Batu City Hayat, Hayat; Rudianto, Rudianto; Muchsin, Slamet; Afifuddin, Afifuddin
ARISTO Vol 12 No 1 (2024): Januari
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v12i1.7628

Abstract

Rural development aims to enhance the well-being and quality of life of rural communities and reduce poverty through the provision of basic needs, infrastructure development, local economic growth, and sustainable utilization of natural resources and the environment. To achieve these goals, the Village Law implements two approaches, namely "Building the Village" and "Village Development," integrated into village development planning. This research employs qualitative descriptive methods to provide a comprehensive and detailed overview of the investigated subject, aiming to understand the implementation of Regional Development Plan Policies focusing on empowering villages in the city of Batu. The study utilizes qualitative descriptive methods and in-depth interviews. The implementation of Regional Development Plan Policies in the city of Batu is documented in the Medium-Term Regional Development Plan (RPJMD) of Batu City for the period 2017-2022 and the Regional Development Plan (RPD) of Batu City for the period 2023-2026. The policy implementation is formalized through Regional Regulations and Local Regulations (Mayor's Regulations) both attributively and delegatively.
Co-Authors Abdul Azis Abdul Haris Nur Sugeng Abi Ibnu Majid Achmad Agung Maulana Saiful Rizal Afiffuddin, Afiffuddin Afiffudin Afiffudin Afifuddin Afifuddin Afifuddin Afifuddin Afifuddin Afifuddin Afifuddin, Afifuddin Agus Abidin Agus Zainal Abidin Agus Zainal Abidin Agus Zainal Abidin Ahmad Isnaini Haryanto Aina Khilya Isna Shofia Akhmad Tabrani Akmad Piru Jabadi Anggun Adiningsih Aprillia, Nanda Ari Pradana, Silfa Atiqoh, Lia Nur Cokro Wibowo Sumarsono Damayanti, Dwi Ayu David Eko Prasetyo Denis Wijayanto Denny Rakhmad Widi Ashari Devi Permana Dhani Wahid Dhea Aprilia Dwi Ari Kurniawati Dwi Ayu Damayanti Dwi Hari Cahyono Dwi Ratna Fatmawati Eka Saputra, Mohammad Ardiansyah Eva Auliya Putri Fietatul Ihdiyah Gandis Wulan Oktavisatrika Geofany Brillian Fajar Akasha Hamdhani, Rofiqa Marta Hayat Hayat Hayat , Hayat Hayat Hayat Hayat Hayat Heny Ayu Agustina Hidayah Kartiko Weny Hikmah Haryanti Iik Sakinah Iis Khoirun Nisa’ Imam Asrori Indana Masda Masruroh Inggit Kentjonowaty Iswara, Yoga Nur Jeni Susyanti KABRAN JADIDAH PICAL khoiron khoiron Khoiron Khoiron Khoiron Khoiron Laela Octaviana Yusuf Lailatul Chasanah Langgeng Rahmatullah Putra Lavenia Ied Harany Lina Kusumawati Lisna Wati Mohamad Lutfiyah Lutfiyah Luthfi Mulya Rizqi Maratus Solihah MIFTAKHUL JANNAH Moh Subaidi Moh. Ali Mas’udi Mohammad Afifulloh Mohammad Mas’ud Said Mohammad Muhibbin Muchamad Arif Wijayanto Muh Oji Mardiansyah Muhammad Djunaidi Ghony Muhammad Fajriansyah Muhammad Mas'ud Said Muhammad Saidin Mangu Duru Muhammad Syahrul Hidayat Mustasfiri Mustasfiri Mustofa, Mutmainnah Nabila Hanun Zayain Nanik Maulidiyah Nikmatul Laily Agustin Niko Yuwandika Ramadhan Nimas Aulia Nandha Pratama Ninda Herista Bella Nizar Subqi Hamza Nur Chamidah Nur Fajar Arief Nur Habiba Febriantika Sari Nur Laili Ismayanti Pardiman Pardiman Prautami Sintaresmi Prautami Sintaresmi Putra, Achmad Nowenta Putri Awaliyah Raphael Ersa Manusakerti Ratna Puspita, Wyls Retno Wulan Sekarsari Ridlwan, Muhammad Ama Ridlwan, Muhammad Ama Rini Rahayu Kurniati Riska Aisyah Putri Risna Amalia Riza Mustofa Rochmatin, Laily Rofiqotul Ummah Roni Pindahanto Roni Pindahanto Widodo Roni Widodo Roni Widodo Rudianto Rudianto Rudianto Rudianto Rulam Ahmadi Rulam Ahmadi Rulam Ahmadi Samian Selly Nurlita Sari Selvi Marcellia Setiawan, Galih Wahyu Shangriani Yona Subagyo Shinta Dwi Lestari Sri Ambar Budi Suhartatik Suhartatik Sukma Faradiba Sumartono Sumartono Sunardi Sunardi Sunariyanto Sunariyanto Sunariyanto Sunariyanto, Sunariyanto Surya Sari Faradiba Suyeno Suyeno Taufiq Rahman Ilyas Tiffany Heruveradita Trina Yuni Safitri Utami Sri Maryani Utami, Artanty Vena Syaharani Widyatmoko, Vicky Rahadyanto Yandri Radhi Anadi Yaqub Cikusin Yunta Fa’aubi Maulidyah Yusni, Berliana Shakinah Zainal Abidin