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All Journal Journal of Law Science LEGAL BRIEF The International Journal of Politics and Sociology Research Batara Wisnu : Indonesian Journal of Community Services Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance National Conference on Applied Business, Education & Technology (NCABET) Jurnal Pengabdian Masyarakat Sains dan Teknologi Nawasena: Jurnal Ilmiah Pariwisata Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Journal of Creative Student Research Jurnal Ilmiah Teknik Informatika dan Komunikasi Innovative: Journal Of Social Science Research Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Kajian dan Penelitian Umum Jurnal Informasi Pengabdian Masyarakat PANDITA: Interdisciplinary Journal of Public Affairs Jurnal Arjuna : Publikasi Ilmu Pendidikan, Bahasa dan Matematika Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Jurnal Riset Rumpun Ilmu Pendidikan (JURRIPEN) Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia Saber: Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Jurnal Pengabdian Masyarakat dan Riset Pendidikan Filosofi: Publikasi Ilmu Komunikasi, Desain, Seni Budaya Aliansi: Jurnal Hukum, Pendidikan dan Sosial Humaniora Terang: Jurnal Kajian Ilmu Sosial, Politik dan Hukum Journal of Media and Communication Dialogika : Jurnal Penelitian Komunikasi dan Sosialisasi
Fajarwati, Noerma Kurnia
Ilmu Komunikasi Universitas Bina Bangsa
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Strategi Komunikasi DPMPTSP Kota Serang dalam Memberikan Pelayanan Publik Nuril Anwar Sutisna; Eka Susilawati; Fithrotul Kamilah; Noerma Kurnia Fajarwati; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6768

Abstract

. This study aims to analyze the communication strategy of the Serang City Investment and One-Stop Integrated Services Agency (DPMPTSP) in providing public services to the community, as well as identifying supporting and inhibiting factors in its implementation. This study uses a qualitative method with a descriptive approach. Primary data were obtained through in-depth interviews, observation, and documentation, while secondary data were collected from literature, regulations, and related official sources. The focus of the study is directed at the application of the two-way symmetrical communication theory that emphasizes interactive dialogue, feedback acceptance, communication equality, and active community participation. The results show that the Serang City DPMPTSP implements various communication strategies, including delivering information face-to-face and digitally (website, social media, and SKM barcodes), providing complaint channels, and involving the community in service evaluation. Supporting factors include the availability of service facilities, competent human resources, and information technology support. Inhibiting factors include limited digital literacy in the community, technical system obstacles, and differences in the level of public understanding of service procedures.
Strategi Komunikasi Samsat Pandeglang dalam Meningkatkan Kesadaran Masyarakat untuk Membayar Pajak Kendaraan Bermotor Resa Rahmawati; Eka Susilawati; Fithrotul Kamilah; Noerma Kurnia Fajarwati; Putri Handayani
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6904

Abstract

This study aims to analyze the Samsat (Village Unit) communication strategy in improving taxpayer compliance with Motor Vehicle Tax (PKB) in Pandeglang Regency. The study employed a qualitative approach, with data collection techniques including in-depth interviews, non-participant observation, and documentation studies. Informants were selected purposively, including internal Samsat personnel (heads of technical implementation units, socialization officers, social media administrators, Mobile Samsat coordinators, and the Regional Revenue Agency) and the public (compliant taxpayers, delinquent taxpayers, and community leaders). Data analysis was conducted using an interactive model through reduction, presentation, and drawing conclusions through source triangulation. The results indicate that communication strategies through direct outreach, social media, Mobile Samsat services, and the Tax Amnesty Program have proven effective in increasing taxpayer participation and compliance. The amnesty program, in particular, is effective in attracting delinquent taxpayers and has an impact on increasing regional revenue. This study concludes that an appropriate, consistent, and community-based communication strategy plays a crucial role in optimizing PKB revenue. These findings can serve as a reference for formulating more innovative and sustainable communication strategies to increase Regional Original Income (PAD).
Strategi Komisi Penyiaran Indonesia Daerah Banten dalam Pengawasan Konten Televisi Lokal Siti Nurul Aisyah; Achmad Nashrudin Priatna; Noerma Kurnia Fajarwati; Rizqi Fitrianti; Arfian Suryasuciramdhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 5 No. 1 (2026): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v5i1.6907

Abstract

This study aims to examine the communication strategies implemented by the Regional Indonesian Broadcasting Commission (KPID) of Banten in educating and engaging the public in monitoring local television content. The research employed a qualitative approach with a descriptive study method. Data collection techniques included in-depth interviews with KPID Banten commissioners and community members, observation of socialization activities, and document analysis. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that KPID Banten applies educational and participatory communication strategies through the socialization of the Broadcasting Behavior Guidelines and Program Standards (P3SPS), publications on social media, and public discussion forums. The community actively contributes by reporting broadcast violations and participating in media literacy activities. However, challenges such as low media literacy and limited understanding of broadcasting regulations remain obstacles. This study recommends enhancing collaboration among KPID, local governments, and community groups to strengthen participatory-based broadcast monitoring.
Peran Komunikasi Persuasif Dalam Media Sosial Setya Prihatining Tyas; Nazlah Azzahra; Bernika Meilani Ifada; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.956

Abstract

Social Media, as a growing persuasive communication environment, provides space for different types of persuasive communication that influence ideas, perception, and dissemination of information. Social Media, as an online platform with fast messaging speeds, is shaping a new communication landscape. In its development closely linked to communication technologies, social media provided a space for users to share ideas and information, creating virtual communities. Despite providing advantages such as marketing and global interaction, social media has also come under criticism for the spread of false information and negative social phenomena. This study used qualitative analysis method with primary data obtained from textbooks, journals, and documents, while secondary data were analyzed through content analysis. Social Media is becoming an important tool in the context of politics, by influencing digital literacy, political education, public opinion, raising support, and developing political communication skills. In terms of information dissemination, persuasive communication on social media can shape opinions through social campaigns and persuasive messages. social media has changed the way we communicate, shape opinions, and influence behavior. Persuasive communication plays a central role in shaping collective narratives, influencing ideas, and driving action. In the complexities of social media, managing persuasive communication ethically is key to achieving positive impact.
Telaah Diksi Dan Gaya Bahasa Pada Lirik Lagu Sang Dewi Ary Rianto Dan Lyodra Ginting Lapina Lena; Della Meira; Ilham Arifin; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.957

Abstract

The study of diction and style of language in the lyrics of the song Sang Dewi by an Indonesian singer named Lyodra Ginting is the focus of this research. This topic was chosen based on the linguistic elements in the song lyrics. To identify these linguistic elements, this study employs a descriptive qualitative research method based on library sources in the form of research object data, namely the lyrics of the song Sang Dewi, which can be accessed through official digital platforms such as Spotify, and several references in the form of books accessed online and journals whose topic of discussion is similar to this research. Language elements include the style of language and diction used in the lyrics of the song Sang Dewi. The findings of this study are the concluding meanings of the diction and style of language used in the song Sang Dewi.
Interaksi Komunikasi Hoax Di Media Sosial Serta Antisipasinya Muhammad Salim Albana; Alif Dava Mahesa; Indriani Putri; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.958

Abstract

This study aims to get an overview of the interaction of hoax communication on social media and how to anticipate it. This study uses a qualitative method with a case study approach, by comparing three different hoax cases that are popular in Indonesian society, namely hoaxes about the government of President Jokowi, hoaxes about the Governor of DKI Jakarta Ahok, and hoaxes about the Covid-19 pandemic. The data used in this study come from various sources, such as social media, mass media, reports, documents, or interviews. The collected data were then analyzed using content analysis, discourse analysis, or narrative analysis techniques, according to the type and nature of the data. The results of this study show that the interaction of hoax communication on social media is a complex, dynamic, and multidimensional communication process, involving various parties, factors, and impacts. This study also shows that the anticipation of hoaxes on social media is a comprehensive, collaborative, and coordinated effort, involving various parties, approaches, and strategies. This study contributes to the development of communication science, benefits for communication practitioners, and input for related parties, in dealing with and overcoming hoaxes on social media.
Strategi Terbuka Al Haris Terkait HT Sebagai Komunikasi Pemilu Dengan Bupati-Wali Kota Anasya Maulikha Rahma; Fransiska Arta Sihotang; Mirna Amelia Dewi; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.959

Abstract

This research analyzes the open strategy implemented by Al Haris regarding social media (HT) in the context of political communication in the Regional Elections (Pemilu) with the Mayor. The focus is on how Al Haris utilizes social media, especially HT, to strengthen his political campaign in facing the Regional Elections. The main objective of this research is to understand how Al Haris’s use of HT affects his political communication and how it impacts public support and perceptions of him as a candidate. Qualitative methods are used in this research, involving the analysis of HT content posted by Al Haris and public responses and interactions towards it. The data used include HT posts, comments, and reactions from the public, as well as opinion surveys conducted regarding perceptions of Al Haris. The conclusion of this research highlights that Al Haris’s use of HT plays a role in building his political image, expanding the reach of his political messages, and increasing interaction with voters.
Dampak Komunikasi Terhadap Psikologi Maulana Yusuf; Leo Feni Agustina; Deden Deden; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.960

Abstract

In the current digital era, communication has become an integral element in daily life, with significant impacts on individual psychology. This research aims to examine the impact of communication on individual psychology, particularly in the context of information technology and social media. The research method employed is a literature analysis involving a study of various articles, books, and scholarly journals related to the topic. The analysis results indicate that communication through information technology and social media has a complex influence on individual psychology. It is found that the use of social media can affect self-esteem, self-image, anxiety, and emotional well-being. Additionally, there are also negative impacts such as addiction, depression, and sleep disturbances associated with intensive communication patterns via social media. However, the research also highlights the positive potential of digital communication in facilitating social support, expanding social networks, and enhancing individual psychological well-being.
Real Or Fake: Perspektif Mengenai Telur Setelah Adanya Berita Hoax Ninda Ela Putri; Noerma Kurnia Fajarwati
SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Vol. 2 No. 2 (2024): April : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/saber.v2i2.962

Abstract

Information nowadays is easy to obtain because it is so easy Accessing. People are flooded with information from everywhere and from every medium. But this should be a very significant event. Because, The more information there is, the more it can be, the truth and the certainty. The public can freely express opinions and even share that message They can be to many people, whether the message is true or not. It is Causes deliberate and intentional conflict between individuals or groups Make false news to provoke. This work raises the subject of issues Hoax news circulating in society is commonly referred to asa hoax. Hoax moment It's become a very famous phenomenon these days. All kinds Information can easily be encountered without being researched. In this case The author has finally taken up a rather alarming issue of "fake eggs." Writer Creating a narrative of fact and fiction, choosing to play it in reality or not in space The scope of the communication process with audiences presented through installation artwork.
Co-Authors Achmad Nashrudin Ade Jumaiah Ades Sulfiah Aditya Faziawan Azhar Ahmad Adnil Hannaf Ahmad Firmansyah Aida Alfita Akbar Marzuqi Aldi Prayuga Alif Dava Mahesa Alwajir, Dede Qodrat Amelia Amelia Amilia, Rizki Aminah Miliani Anasya Maulikha Rahma Andi Muhammad Fauzan Baso Anisah Anisah April Laksana April Laksana Arfian Suryasuciramdhan Ariani Galuh Pangastuti Ayu Anisah Ayu Sabila Bagos Budi Mulyana Banu Sulaeman Mubaraq Bernika Meilani Ifada Cecep Abdul Hakim Dana Rifqi Wiyanto Dede Milawati Dedeh Fardiah Deden Deden Della Meira Della Miftahurrizka Dewi Ilma Agustin Dian Utami Amalia Dwi Maya Lestari Dwi Yanti Dyah Sotyaningtyas Eka Susilawati Eka Susilawati Eka Susilawati Eka Susilawati, Eka Endayani Endayani, Endayani Eunike Priskilla Fahri Hafidz Fajar Falah Ramadhan Fauzi Putra Laksana Firman Darussalam Fithrotul Kamilah Fitrianti, Rizqi Fransiska Arta Sihotang Ganjar Kurniawan Ramdani Hani Nur Rizka Herlina Herlina Hernawati Hernawati Ida Farida Ilham Arifin Imelia Putri Indah Mawarni Indriani Putri Intan Nabila Azhar Ismatul Maula Hikmah Ismi Latifah Istialdi Pratama Haris Jannah, Fahisatul Juliyah Juliyah Kamilia Salsabila Kurnia Dwi Sari Utami Lapina Lena Leo Feni Agustina Lili Triskomawalat Lilis Lilis Malik Faton Maulana Yusuf Mauliya Fitriani Meiby Zulfikar Meita Rahayu Mirna Amelia Dewi Mirna Sumyati Mishelia Kartika Puspitasari Mizan Imani Naqsyabandi Mohamad Ikrom Arasid Muawanah Aliyah Muhamad Sobahri Muhammad Arif Maulana Muhammad Salim Albana Nadivah Nadivah Nanda Silvia Br Galingging Naniek Afrilla Framanik Nazlah Azzahra Neng Putri Neni Yulianita Ninda Ela Putri Nofalia Juliana Sari Nova Nazwa Ramadhanti Novita Erdatimulia Nuril Anwar Sutisna Nursadi Firmansyah Olivia Putri Andini Opiq Piqhi Parko Prahima Patimah Patimah PUTRI HANDAYANI Putri Handayani Putri Handayani Rachma Sofi Lestari Rahmi Winangsih Rendi Rendi Resa Rahmawati Resti Sughiarti rica anggraini Ridho Rahmatulloh Rini Rusnawati Rizki Amilia Rizki Arif Perdana Sahrul Sodikin Setya Prihatining Tyas Shulbi Muthi Sabila Salayan Putri Sindy Pramudita Sisca Dwi Aprilia Siti Abelia Puteri Siti Nurhamilah Siti Nurhawiyah Siti Nurlaila siti nurul aisyah Suherman Arifin Sumiyati Wirdaningsih USWATUN HASANAH Wahyu Widodo Wahyu Winda Asmara Wulan Safitri Yusep Irsyad Najib Setiawan Zahrah Mahfudzah Firdaus