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All Journal NUSANTARA : Jurnal Ilmu Pengetahuan Sosial YUME : Journal of Management JCRS (Journal of Community Research and Service) Jurnal Abdi Ilmu JUMAN Tools (Jurnal Manajemen Tools) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Business, Law, and Education GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Journal of Research in Social Science and Humanities Indo-MathEdu Intellectuals Journal Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Proceeding International Seminar of Islamic Studies International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Journal of Social Science, Education, Communication and Economics Journal of Trends Economics and Accounting Research Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Journal of Comprehensive Science Jurnal Multidisiplin West Science International Conference on Health Science, Green Economics, Educational Review and Technology (IHERT) Innovative: Journal Of Social Science Research JURNAL PENDIDIKAN DAN KEGURUAN Jurnal Manajemen Dan Akuntansi Medan International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) International Journal of Economics, Management and Accounting Jurnal Manajemen, Hukum dan Sosial Jurnal Manajemen Bisnis Era Digital Proceeding of International Conference on Humanity Education and Society International Journal of Economics, Business and Innovation Research Proceedings of The International Conference on Multidisciplinary Science Proceeding Of International Conference On Education, Society And Humanity Jurnal Riset Multidisiplin Edukasi IPSSJ Journal on Pustaka Cendekia Informatika International Journal of Management, Economic and Accounting Cermat : Jurnal Cendekiawan dan Riset Multidisiplin Akademik Terintegrasi Edumaspul: Jurnal Pendidikan
, Wilchan Robain
Universitas Pembangunan Panca Budi, Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Neuroscience Physics Public Health Social Sciences Other

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DETERMINANT OF DEVELOPMENT PERFORMANCE OF PT AURORA INDAH ELEKTRIK Hutagalung, Zulkarnain; Robain, Wilchan
International Conference on Humanity Education and Society (ICHES) Vol. 3 No. 1 (2024): Third International Conference on Humanity Education and Society (ICHES)
Publisher : FORPIM PTKIS ZONA TAPAL KUDA

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Abstract

This research aimed to find the effect of motivation, work discipline, and work environment, both partially and simultaneously, on the performance of PT Aurora Indah Elektrik employees. Respondent in this research was 48 contract employees. The sampling technique used was saturated sampling, and a questionnaire was used for collecting primary data. The research data were analyzed quantitatively using multiple linear regression methods with the help of the SPSS 24.0 application. The results of the quantitative analysis show that motivation, work discipline, and work environment both partially and simultaneously had a positive and significant effect on the performance of PT Aurora Indah Elektrik employees. Partial t-test results showed that motivation had tcount (3.904) > ttable (2.015) with a significance of 0.000 <0.05. Work discipline had tcount (2.853) > ttable (2.015) with a significance of 0.007 <0.05. The work environment had tcount (3.383) > ttable (2.015) with a significance of 0.002 <0.05. The simultaneous F test results showed that Fcount (212.105) > Ftable (2.816) with a significance of 0.000 <0.05. The most dominant variable affecting employee performance was the work motivation variable, with the largest tcount. The results of the determination test showed that 93.1% of employee performance could be explained and obtained from motivation, work discipline and work environment. In contrast, the rest was obtained from other factors. Employee performance strongly relates to motivation, work discipline, and work environment.
ANALISIS KEPEMIMPINAN, FASILITAS KANTOR, DAN DISIPLIN KERJA TERHADAP KINERJA PERANGKAT DESA MINTA KASIH KECAMATAN SALAPIAN KABUPATEN LANGKAT Romauli Br Tambunan, Enjelina; Robain, Wilchan
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 11, No 10 (2024): NUSANTARA : JURNAL ILMU PENGETAHUAN SOSIAL
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v11i10.2024.4255-4264

Abstract

Penelitian ini bertujuan untuk menganalisis dan meningkatkan kinerja perangkat desa yang meliputi kepemimpinan, fasilitas kantor, dan disiplin kerja secara parsial dan simultan berpengaruh secara positif dan signifkan terhadap kinerja perangkat desa di desa Minta Kasih. Penelitian ini menggunakan metode kuantitatif dan sampel sebanyak 37 responden. Penggunaan data primer menggunakan kuisioner . Hasil dari penelitian ini menjelaskan bahwa dari tiga variabel berupa kepemimpinan, fasilitas kantor dan disiplin kerja terhadap kinerja karyawan. Maka hasil uji dapat dilihat menunjukkan F hitung terbesar 86.287 dan F tabel sebesar 3.29 masing masing dengan nilai lebih kecil dari 0,05 dan signifikansinya lebih rendah dari 0,000. Menurut model regresi 0,05. Berikut hasil uji determinasi menunjukkan bahwa nilai tersebut mencapai 761 atau 76,1 %, dengan R Square yang disesuaikan
Pengaruh Digitalisasi Pemasaran dan Peran Sistem Pembayaran Digital Terhadap Revitalisasi UMKM Adinda Desi Saputri; Lismayana Eryanti Siregar; Evi Beatric Dewi Zebua; Halimah Tusakdiyah Nst; Dini Aulia BR Damanik; Putri Kurnia Ridwan; Wilchan Robain
Jurnal Manajemen Bisnis Era Digital Vol. 2 No. 1 (2025): Februari : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v2i1.414

Abstract

In the modern era marked by technological advances, the use of smartphones has become an important part of everyday life. This technological advancement encourages people to continue to update the way they carry out their daily activities. Smartphones make various activities easier, including long-distance communication which now feels closer thanks to sophisticated technology. This sophistication is enjoyed by various groups regardless of age or profession. The digital payment system has experienced rapid development, providing significant convenience for its users. This technology plays a strategic role in encouraging the revitalization of MSMEs by offering fast, safe, and efficient transaction solutions. In the context of developing MSME digitalization, the digital payment system not only makes it easier for business actors to manage transactions but also increases consumer convenience in shopping. With proper implementation, digital payments support the operational efficiency of MSMEs, expand market access, and accelerate the adoption of the digital ecosystem. Based on research results, the use of digital payment systems has been proven to contribute positively to the transformation of MSMEs, helping them become more competitive and able to adapt amidst changes in the increasingly digital economic landscape. This emphasizes the importance of adopting digital payment technology as an integral part of the MSME revitalization strategy. This study aims to analyze the positive impact of the use of technology, especially in online marketing, digital payment systems on the revitalization of MSMEs.
PENGARUH DISIPLIN DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA PT WAHANA GRAHA MAKMUR Malini, Cantika Putri; Firmansyah, Firmansyah; Robain, Wilchan
International Conference on Humanity Education and Society (ICHES) Vol. 3 No. 1 (2024): Third International Conference on Humanity Education and Society (ICHES)
Publisher : FORPIM PTKIS ZONA TAPAL KUDA

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Abstract

This research was conducted to find out how the influence of work discipline and work motivation on employee performance at PT Wahana Graha Makmur. The population in this research were all employees of PT Wahana Graha Makmur, totaling 81 employees. The number of samples taken was the population, namely 81 karyawants. This research was conducted from January to June 2024. This research used quantitative data processed with SPSS 24.0 with multiple linear regression method. The results showed that work discipline and work motivation either partially or simultaneously had a positive and significant effect on the performance of employees of PT Wahana Graha Makmur. Work discipline was the most dominant variable affecting performance. 91.1% of performance could be explained and obtained from work discipline and work motivation while the rest by other factors. Performance had a very strong relationship to work discipline and work motivation
ANALISIS BUDAYA ORGANISASI, FASILITAS, DAN MOTIVASI TERHADAP KINERJA GURU SD SWASTA PENDIDIKAN RAUDHATUL JANNAH KECAMATAN SUNGGAL Mutia Ningsih, Siti; Robain, Wilchan
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 11, No 12 (2024): NUSANTARA : JURNAL ILMU PENGETAHUAN SOSIAL
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v11i12.2024.5201-5209

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi, fasilitas, dan motivasi terhadap kinerja guru di SD Swasta Pendidikan Raudhatul Jannah. Pendekatan kuantitatif digunakan sebagai Teknik analisis regresi linier berganda. Sampel penelitian ini terdiri dari 30 guru dengan menggunakan Teknik sampel jenuh. Hasil penelitian menunjukkan bahwa budaya organisasi, fasilitas dan motivasi berpengaruh secara signifikan terhadap kinerja guru dengan Fhitung sebesar 33.085 dan Ftabel sebesar 2.98 masing-masing dengan nilai lebih kecil dari 0.05 dan signifikansinya lebih rendah dari 0.000. Dapat disimpulkan bahwa peningkatan budaya organisasi, penyediaan fasilitas yang memadai dan pemberian motivasi yang tepat dapat meningkatkan kinerja guru.
Exploring the Influence of Social Support and Personality on Employee Well-being: The Mediating Role of Transformational Leadership at PT. Cakrawala Dinamika Utama Marta Nurtemani Zega; Emi Wakhyuni doping; Wilchan Robain
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study aims to analyze the influence of social support and personality on the implementation of employee well-being, with transformational leadership style as an intervening variable, at PT. Cakrawala Dinamika Utama. We use a quantitative approach, utilizing survey techniques and structural equation modeling (SEM) analysis to test the relationship between variables. The study population includes all permanent employees of PT. Cakrawala Dinamika Utama Medan at the Soho Bar and Resto unit, totaling 105 people. We used the census sampling method to sample the entire population. Thus, the sample in this study was 105 respondents. The results of the study are expected to provide strategic insights for companies in designing policies that support employee well-being by considering aspects of social support, personality, and adaptive leadership style. These findings are also expected to be able to increase the effectiveness of employee well-being programs at PT. Cakrawala Dinamika Utama, as well as contribute to improving employee performance and job satisfaction in a sustainable manner.
Penerapan Model Kotter Dalam Manajemen Perubahan Organisasi Elfrika Suka Indah Br Ginting; Wilchan Robain; Widia BR Ginting; Sandhi Yuda Prakoso; Yesi Rahmawati; Nabila Azhari
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 1 (2025): Jurnal Resit Multidisiplin Edukasi (Edisi Januari 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i1.31

Abstract

Manajemen perubahan organisasi adalah proses penting dalam upaya adaptasi dan peningkatan kinerja organisasi di tengah dinamika lingkungan bisnis yang terus berkembang. Salah satu pendekatan yang banyak digunakan untuk memandu proses perubahan adalah Model Kotter, yang dikembangkan oleh John P. Kotter. Model ini terdiri dari delapan langkah yang sistematis, dimulai dari penciptaan urgensi perubahan hingga penguatan perubahan sebagai budaya organisasi. Penelitian ini bertujuan untuk mengeksplorasi penerapan Model Kotter dalam konteks manajemen perubahan di berbagai jenis organisasi. Dengan melakukan tinjauan literatur dan studi kasus pada beberapa perusahaan, penelitian ini menganalisis efektivitas delapan langkah Kotter dalam membantu organisasi mencapai perubahan yang berkelanjutan. Hasil penelitian menunjukkan bahwa penerapan Model Kotter mampu meningkatkan partisipasi karyawan, memperkuat kepemimpinan, serta mempercepat adaptasi perubahan. Namun, keberhasilan implementasi sangat bergantung pada konteks organisasi, kesiapan sumber daya manusia, dan komitmen dari manajemen puncak. Penelitian ini menyimpulkan bahwa Model Kotter merupakan kerangka kerja yang efektif dalam manajemen perubahan, namun perlu disesuaikan dengan karakteristik dan budaya organisasi untuk mencapai hasil yang optimal. Pada era modern yang ditandai oleh kemajuan teknologi, globalisasi, dan meningkatnya persaingan, organisasi di berbagai sektor dihadapkan pada tantangan untuk terus berubah dan beradaptasi. Namun, perubahan dalam organisasi sering kali mengalami hambatan, termasuk resistensi dari karyawan, keterbatasan sumber daya, dan kurangnya visi yang jelas. Salah satu model perubahan yang banyak digunakan untuk mengatasi masalah ini adalah Model Kotter. Model ini terdiri dari delapan tahap yang bertujuan untuk membantu organisasi melakukan perubahan secara efektif dan berkelanjutan. Artikel ini bertujuan untuk menjelaskan penerapan Model Kotter dalam manajemen perubahan organisasi serta menganalisis efektivitasnya dalam mencapai perubahan yang berkesinambungan dan mengatasi resistensi.
Strategies To Improve Performance Pohan, Sarinah; Robain, Wilchan; Rahayu, Sri
Proceedings of the International Conference on Multidisciplinary Science (INTISARI) Vol. 1 No. 2 (2024): Proceedings of the International Conference on Multidisciplinary Science (INTIS
Publisher : PT. Multidisciplinary Press Indonesia

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Abstract

This research was carried out to see the influence of Work Ethic and Work Discipline on Employee Performance with Competence as an Intervening Variable in the State Civil Service in Medan Baru District. This research used a path analysis model with the smart PLS version 3.3.3 measurement method. Data collection was carried out by giving questionnaires to respondents. This type of research uses quantitative research and primary data sources as the data source. The results of this research are as follows: Work Discipline has a positive and significant effect on Employee Performance with an original sample value of 0.427 and a p value of 0.006. Work Discipline has a positive and significant effect on Competency with an original sample value of 0.756 and a p value of 0.000. Work Ethic has a positive and significant effect on employee performance with an original sample value of 0.267 and a p value of 0.006. Work Ethic has a positive and significant effect on Competency with an original sample value of 0.234 and a p value of 0.000. Competency has a positive and insignificant effect on employee performance with an original sample value of 0.277 and a p value of 0.059. Work Discipline has a positive and insignificant effect on Employee Performance indirectly through Competency with an original sample value of 0.209 and a p value of 0.059. Work Ethic has a positive and insignificant effect on employee performance indirectly through Competency with an original sample value of 0.065 and a p value of 0.091.
Brand Experience and Service Quality: Key Drivers of Customer Satisfaction in Gojek Apps Ningsih, Tasya Septia; Nasution, Muhammad Dharma Tuah Putra; Robain, Wilchan
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.801

Abstract

This study analyzes the impact of brand experience and perceived service quality on customer satisfaction with Gojek and its implications in the context of transportation services. Using a quantitative method, primary data were collected from students at Universitas Pembangunan Panca Budi who used Gojek's services. The analysis indicates that both brand experience and perceived service quality significantly influence customer satisfaction. These findings complement previous research highlighting the crucial role of customer satisfaction in branding. The practical implications of this study underscore the importance for Gojek to focus on brand experience and service quality to enhance customer satisfaction and maintain its competitiveness in the digital transportation service market.
Penta Helix Support Capability Towards The Performance Of Bkkbn Representatives Of North Sumatera Province (Case Study Of Acceleration Of Stunting Reduction In Medan City Heri Pranata Satria; Kiki Farida Farene; Wilchan Robain
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This research looks at how Penta Helix affects the work of the BKKBN in North Sumatra Province to speed up the reduction of stunting in Medan City. This quantitative study involved 103 BKKBN employees, with data analyzed using SmartPLS SEM. The results show that the roles of government, academics, business people, community, and social media directly have a positive and significant effect on BKKBN performance and the acceleration of stunting reduction. Indirectly, only the role of government and social media shows a significant effect on performance through stunting acceleration as an intervening variable. This study emphasizes the importance of government and social media in supporting BKKBN performance, while the role of academics, businesspeople, and communities needs to be further optimized. The results of this study help BKKBN come up with a Penta Helix-based plan to make the stunting reduction acceleration program work better.
Co-Authors , Harianto Abdul Rahman Achmad Taufik Achmad Taufik Adinda Desi Saputri Ahmad Aswan Waruwu Akhmad Taufik Albert Agung Soelistyono Alfira Ramadhina Amanda, Desfi Ayu Amelia Aisyah Syahrani Amelia Risa, Tri Andri Soemitra Andriyan, Andriyan Anggi swintaro Annastasya Siregar Apri Sugiarto April Silvana Ari Budikusuma Ario, Firman Aritonang, Devi Surya Asnita Aulita, Marshanda Azry Triguna Nasution Azwar Hasibuan, Hasrul BR, Dini Aulia Br. Ginting, Maura Tania Brian Bastanta Surbakti Chandra Prayoga Cindy Hartika Davina, Zahwa Deska, Fifi Dinda Nur Aprillya Dini Aulia BR Damanik Dwi Wulandari Egarius Budiarto Elfrika Suka Indah Br Ginting Eli Delfi Yanti Emi Wakhyuni doping Evi Beatric Dewi Zebua Fadli Adriva Ginting Fahri, Muhammad Abdi Farida Ferine, Kiki Gearaldy Falah Ginting Grace Indah Simanjuntak Gultom, Miranda Sesilia Halimah Tusakdiyah Nst Halimatussa'diah Harianto Harianto Hasibuan, Arma Winarti Hasibuan, Nurul Aulia Hasrul Azwar Hasibuan Heri Pranata Satria Hidayati Purnama Lubis Hutagalung, Zulkarnain Iskandar, Muhammad Jenny Panjaitan Khairani Siregar Kholilul Kholik Kiki Farida Farene Kiki Farida Ferine Kristia Maharani Lismayana Eryanti Siregar M. Alfahmi M. Chaerul Rizky M. Yasir Nasution Maharani Ika Putri, Ratna Malikhah, Ikhah Malini, Cantika Putri Mariani Valentina Tampubolon Marta Nurtemani Zega Megawati Michael Gunawan Michael Hamberson Sipahutar Muhammad Dharma Tuah Putra Nasution Muhammad Raja Prayoga Hasibuan Mujhirul Iman, Firmansyah Mutia Ningsih, Siti Nabila Azhari Nasution, Fat’hul Fahrozi Nasution, Fitra Arlina Neza Febiola Ningsih, Tasya Septia Nizamuddin Novita Srimida Barus Novita, Nazwa NURUL AZIZAH Nurul Hasanah Oktavianus Tarigan, Philip Ovia Tinalita Tarigan Pohan, Sarinah Pratama , Siswa Prayoga, Chandra Puriadi Putranto, Muhammad Agung Putri Kurnia Ridwan Putri Safina Ramadana, Fahrul Ramadani, Mutiara Rahayu Oktri Ramadhan Harahap Ramadhani, Nabila Suci Raysa Vionika Redika Pasaribu Ritha Hastuti Gorat Rizki Rahmadani Romauli Br Tambunan, Enjelina Sabiya, Aathifah sagita indriyati, Utari Sally Syahfitri Sandhi Yuda Prakoso Saptia Wulan Dini Sari, Adinda Puspita Sarinah Pohan Sasa Dwi Afrilia Sunardy Sebayang, Saimara A.M. Sherina H P Siregar Sinaga, Soleh Huddin Sindi Eka Rifani Sirait, Maria Siregar, Mira Yosefa Sri Rahayu SRI RAHAYU Suci Mentari Sukamto, Yudhistira Surbakti, Farhan Yananda Susi Susanti Sihombing Suvina Ramadini Syaiful Azuar Tarisa Oktafia Devi Tri Amelia Risa Wakhyuni, Emi Wibi Tri Nugraha Widia BR Ginting Wulan Dini, Saptia Yesi Rahmawati Yudhistira Sukamto Yuni Sari Fransiska Zahwa Davina