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Khairunnas, Khairunnas
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Journal : JOURNAL OF SCIENCE AND SOCIAL RESEARCH

 1 
EVALUASI ANGGOTA TERHADAP KINERJA PENGURUS KOPERASI DOSEN DAN KARYAWAN UNIVERSITAS LANCANG KUNING Khairunnas, Khairunnas; Yazid, Hamdan; Amalia, Amalia; Triningsih, Cici; Farmi, Herman
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.4795

Abstract

Abstract: This study aims to analyze members' perceptions of the performance of the management of the Lancang Kuning University Lecturers and Employees Cooperative. The study used a quantitative descriptive method with a survey approach to 50 active cooperative members. Data were collected through a Likert-scale questionnaire and analyzed using descriptive statistics and simple linear regression. The results showed that members' perceptions of the performance of cooperative management were classified as high to very high, with the highest average values for the service quality indicator (4.48) and management integrity (4.46). The results of the regression analysis showed an R² value of 0.500, which means that management performance has a 50% influence on member perceptions. Service, transparency, and leadership factors are the main aspects that shape positive member perceptions. This study concluded that improving management performance through professional service, financial transparency, and effective communication will strengthen members' trust and loyalty to the cooperative. Keywords: member perception, management performance, cooperatives, service, transparency Abstrak: Penelitian ini bertujuan untuk menganalisis persepsi anggota terhadap kinerja pengurus Koperasi Dosen dan Karyawan Universitas Lancang Kuning. Penelitian menggunakan metode deskriptif kuantitatif dengan pendekatan survei terhadap 50 anggota koperasi aktif. Data dikumpulkan melalui kuesioner berskala Likert dan dianalisis menggunakan statistik deskriptif serta regresi linier sederhana. Hasil penelitian menunjukkan bahwa persepsi anggota terhadap kinerja pengurus koperasi tergolong tinggi hingga sangat tinggi, dengan nilai rata-rata tertinggi pada indikator kualitas pelayanan (4,48) dan integritas pengurus (4,46). Hasil analisis regresi menunjukkan nilai R² sebesar 0,500, yang berarti kinerja pengurus berpengaruh sebesar 50% terhadap persepsi anggota. Faktor pelayanan, transparansi, dan kepemimpinan menjadi aspek utama yang membentuk persepsi positif anggota. Penelitian ini menyimpulkan bahwa peningkatan kinerja pengurus melalui pelayanan profesional, transparansi keuangan, dan komunikasi efektif akan memperkuat kepercayaan serta loyalitas anggota terhadap koperasi. Kata kunci: persepsi anggota, kinerja pengurus, koperasi, pelayanan, transparansi
Co-Authors Agusmaniza, Roni Agustina, Dilla Ahmad Syafiq Alamsyah, Syahrul Alamsyah, T. Amalia Amalia Amrifo, Victor Andi Syamsul Alam, Andi Syamsul Anwar, Sufyan Arifuddin Arifuddin Aripin Ahmad, Aripin Azhar Azhar Azwar Azwar Bakar, Mustaqim Abu Bambang Tripoli Dessritina, Pesona Dirta Pratama Atiyatna Djunaidi Djunaidi Dwi Darma Puspita Sari Efendi, Sofyan Elida, Sukma Fadhlia, Maudy Noor Fahlevi, Muhammad Iqbal Fanany, Irzal Farmi, Herman Fathir Fathir Guslianto, Safrida Ika Hamdan Yasid, Hamdan Hamira, Hamira Handayani, Ade Lia Hanif Muchdatul Ayunda Harmaidi, Desma Hayatullah, M. Bayu Fathar Hayuningtyas, Afwa Hendarso, Yoyok Husnatul Mahmudah Ishalyadi, Ishalyadi Iskandar, Arif Iskandar, Wardah Jalaluddin Abdul Malek, Jalaluddin Abdul Jayawarsa, A.A. Ketut Junaidi Junaidi Kausar, Kausar Kencana, Novia Khadijah Khadijah Khairan AR Khairunnisya, Tuty Lahmi, Ahmad Leo Agustino Lubis, Syofiaty LUKMAN, LUKMAN Mahmud Alpusari Mahyudin Ritonga Maisura, Mira Makfirah, Daral Malahayati Malahayati Malinda, Yufa Marbun, Wawa Marissa Mardianto Mardianto Marissa, Feny Marniati Marniati, Marniati Marpaung, Zailani Surya Meki Herlon Miftahul Jannah MUFTI MUFTI, MUFTI Mujaddid Fachrurreza, Ahmad Muliadi, Teuku Mulyani, Itza Munirah Munirah Mustafidah, Hilyatul Mustaqim Mustaqim Nadjib, Abdul Napitupulu, Tia Sofiani Nihayati, Arina NIKEN NURWATI, NIKEN Nikmah, Askura Noor Fadhlia, Maudy Nurfidianty Annafi, Nurfidianty Permatasari, Yuni Prabujaya, Sena Putra Putri, Elivia Pasma Putri, Enda Silvia Putri, Suci Eka Putri, Vivin Jenika R. Widya Setiabudi Sumadinata Rafinzar, Rahmad Rafinzar, Rahmat Rahmah, Anania Randitha Missouri Ravi Masitah Retno Susilowati Rinawati Rinawati Riska Dian Oktari, Riska Dian RR. Ella Evrita Hestiandari Safrida Safrida Santika, Eka Semil, Nurmah Siti Maisyaroh Fitri Siregar SITI MARYAM Siti Mutmainah Sri Wahyuni Muhsin Suleman, Zulfikri Susy Sriwahyuni Sutriawan Sutriawan Syahbana, Mahdi Tachiyya Nailal Khusna Tamsyah, Indra Triningsih, Cici Wulan Sri Rahayu Yazid, Hamdan Zulhamid Ridho Zumhur Alamin