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Journal : Journal of Islamic Economics

PENERAPAN TOTAL QUALITY MANAGEMENT DALAM MENINGKATKAN DAYA SAING UMKM BATIK DESA GUNTING Dermayanti, Kiki; Sukamto; M Dayat
Journal of Islamic Economics (JoIE) Vol. 4 No. 1 (2024)
Publisher : Prodi Ekonomi Syariah Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/joie.v4i1.9328

Abstract

Introduction: The increasingly competitive development of Indonesia's economy has intensified competition in the business world. Total Quality Management (TQM) has become a popular approach across various industries, including Micro, Small, and Medium Enterprises (MSMEs). This research focuses on MSMEs, aiming to investigate how TQM is implemented to enhance competitiveness. TQM is a management approach that prioritizes quality as a key business strategy, emphasizing customer satisfaction and engaging all employees in the process to increase competitiveness. This study highlights the implementation of TQM by Batik MSMEs in Pajaran, Gunting village, Sukorejo district, Pasuruan regency, which includes improving product quality, production process efficiency, employee training, and customer engagement. Research Methods: The research employs a qualitative approach with a descriptive method, including observation, interviews, and documentation. Results: The findings indicate that the implementation of TQM has had a significant positive impact on the competitiveness of Batik MSMEs, particularly in terms of improving product quality, customer satisfaction, and operational efficiency. Conclusion: The study underscores the importance of implementing TQM as a strategy to increase competitiveness in an increasingly competitive market. It is recommended that other MSMEs consider adopting TQM to achieve long term and sustainable success.
PENERAPAN TOTAL QUALITY MANAGEMENT DALAM MENINGKATKAN DAYA SAING UMKM BATIK DESA GUNTING Dermayanti, Kiki; Sukamto; M Dayat
Journal of Islamic Economics (JoIE) Vol. 4 No. 1 (2024)
Publisher : Prodi Ekonomi Syariah Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/joie.v4i1.9328

Abstract

Introduction: The increasingly competitive development of Indonesia's economy has intensified competition in the business world. Total Quality Management (TQM) has become a popular approach across various industries, including Micro, Small, and Medium Enterprises (MSMEs). This research focuses on MSMEs, aiming to investigate how TQM is implemented to enhance competitiveness. TQM is a management approach that prioritizes quality as a key business strategy, emphasizing customer satisfaction and engaging all employees in the process to increase competitiveness. This study highlights the implementation of TQM by Batik MSMEs in Pajaran, Gunting village, Sukorejo district, Pasuruan regency, which includes improving product quality, production process efficiency, employee training, and customer engagement. Research Methods: The research employs a qualitative approach with a descriptive method, including observation, interviews, and documentation. Results: The findings indicate that the implementation of TQM has had a significant positive impact on the competitiveness of Batik MSMEs, particularly in terms of improving product quality, customer satisfaction, and operational efficiency. Conclusion: The study underscores the importance of implementing TQM as a strategy to increase competitiveness in an increasingly competitive market. It is recommended that other MSMEs consider adopting TQM to achieve long term and sustainable success.
Co-Authors Achmad Fatchul Aziez Adia Syaputri Aidha Tita Irani Aleksander Purba Alfian Nur Bagaskoro Althoff Hibban Anne Mudya Yolanda Apip, Moch. Ardhia, Winda Putri Ardiyan Rhamadhani Asep Ardiyanto Asih, Pribadi Aslam, Avriza Aslikhah Choirul Huda Clarisa Apri Damayanti Danesia Raka Panduwinata Daryanti Denny Hardiyanto Dermayanti, Kiki Diana Tri Lestari Dikpride Despa Dilla Ariyanti Dimas Abyan Fatkhin Al-Aswad Dimas Nurcahyanto, Muhammad Dwi Ristanti, Fabryan Prahara Dwi Susilo Utami Dyah Anggun Sartika Dyah Rahayu Tunjungsari Edy Purwanto Eka Sari Setianingsih, Eka Sari Elfizar Elga Apriadha Dwinata Endang Komara Endang Wuryandini, Endang Endrawijaya, Ika Erdi Ervina Eka Subekti Fahruddin, Mohammad Ali Fajar Adi Lumaksono Fajar Cahyadi Fajar Setiawan Fandi Gusriyanda Fatayat Fatra, Oka Filia Prima Artharina Fitra Lestari Gumanti Gustriza Erda Henry Januar Saputra Idhawati Hestiningsih Iin Purnamasari Ika Endrawijaya Iltiham, Muhammad Fahmul Ilyas Husti Imam Junaedi Irfan Saninur Azis Irfan Saninur Azis Iswatun Qasanah Joko Winarno Khusnul Fajriyah Kusumastuti Rahmawati Laili, Ummiy Fauziyah Lamtiar Simbolon, Suse Lavindi, Eri Eli Lina Putriyanti Luky Surachman M Dayat M. SYIFA RAMADHAN Marup Mira Azizah Mochamad Syamsiro Mudzanatun Muhammad Arief Saputro Muhammad Nizar Muhammad Nizar Muniroh Munawar Muniroh Munawar Musfiqo, Siti Musraini M Nanda Aulia Savitri Novi, Novi Setianingsih Nurhaliza Nusantri Purba Okta Bella Syuhada Oktalita Nur Rahmawati Otto, Ottovianus Padilah, Ahirul Habib Patricia, Imelda Puspitasari, Nova Indah Putri Salsabila Yoga Wijaya rahmad Kurniawan Ridwan Malik Hanggono Riki Ferdiansyah Riris Setyo Sundari Risky Heppy Panggalih Riyanto Saputro Rofian Roni Gunawan Ruhbatul A’fiah Diah Ayu Ningtyas Rustam Efendi Sahat Yansen Parulian Sinamo Samanhudi, Asep Sandy Prasetia Sarasmita Apriyenti Sato-Shimokarawa, Eri Sherly Fillia Sidabutar, Janpristiwandi Silfi Qotrun Nahda Sinta Maharani Siregar, Dian Maya Sari Siti Patonah SITI SUHAILA Slamet Handoko Sugiarto Sulistyowati Sulistyowati, Puput Suprihartini, Yayuk Suryadi, Toto Syamsudhuha Taryana Teguh Supriyadi Tisha Melia Triyono, Liliek Tukiyo Ummah, Putri Irsya Datul Veryliana Purnamasari, Veryliana Warta, Waska Wati Fauziati Wawan Priyanto Widiarto, Hendro Yenita Roza Yenni Arnas