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All Journal JURNAL SISTEM INFORMASI BISNIS SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Proceedings of KNASTIK TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Informatika Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Prosiding SNATIKA Vol 01 (2011) Jurnal sistem informasi, Teknologi informasi dan komputer WARTA Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika KLIK (Kumpulan jurnaL Ilmu Komputer) (e-Journal) Komuniti : Jurnal Komunikasi dan Teknologi Informasi Proceeding of the Electrical Engineering Computer Science and Informatics JOIN (Jurnal Online Informatika) ARISTO Syntax Literate: Jurnal Ilmiah Indonesia Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat LINGUISTIK : Jurnal Bahasa dan Sastra Awang Long Law Review Journal of Education, Humaniora and Social Sciences (JEHSS) Pena Justisia: Media Komunikasi dan Kajian Hukum Journal of English Education and Teaching (JEET) Dinasti International Journal of Education Management and Social Science Indonesia Berdaya Jurnal Ilmiah Matematika AMNESTI : Jurnal Hukum Jurnal VORTEKS Jurnal Manajemen Pendidikan Al Hadi Jurnal Media Informatika KARYA: Jurnal Pengabdian Kepada Masyarakat Journal of Education Research International Journal of Science and Society (IJSOC) East Asian Journal of Multidisciplinary Research (EAJMR) Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi Journal of Peasants' Rights Prosiding University Research Colloquium Abdi Teknoyasa Al-Hisbah Jurnal Ekonomi Syariah Literasi: Jurnal Pengabdian Masyarakat dan Inovasi English Education and Applied Linguistics Journal (EEAL Journal) Mitra Abdimas: Jurnal Pengabdian kepada Masyarakat Science and Education Journal Proceeding of International Conference on Special Education in South East Asia Region Socius: Social Sciences Research Journal SmartComp The Indonesian Journal of Computer Science Dalihan Na Tolu : Jurnal Hukum, Politik dan Komunikasi Indonesia Jurnal Arsitektur ARCADE Jurnal Sosiologi USK (Media Pemikiran & Aplikasi) Jurnal Legalitas
Husni Thamrin
Universitas Muhammadiyah Surakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Hard Way to Enhance Service Quality at The Regional Secretariat Organization Bureau of South Sumatera Province: A Qualitative Reports Agustinne, Hermince Anggelia; Alfitri, Alfitri; Alfatih, Andy; Thamrin, Husni
ARISTO Vol 14 No 2 (2026): July : Forthcoming
Publisher : Universitas Muhammadiyah Ponorogo

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Abstract

This study examines the Public Service Innovation Development Model in improving service quality at the Bureau of Organization of the Regional Secretariat of South Sumatra Province. Using a qualitative approach with interviews, observations, and documentation, the study finds that while the innovation model is effective, challenges exist in innovation process management, innovator skills, service standardization, and public participation. Supporting factors include visionary leadership, skilled human resources, technological infrastructure, collaboration, and an innovative culture. Inhibiting factors involve rigid policies, budget constraints, lack of evaluation, and minimal public involvement. Efforts to overcome these challenges include enhancing HR skills, forming an innovation team, developing a strategic plan, establishing service standards, and fostering multi-stakeholder engagement. The study highlights the need for a structured and adaptive innovation model to enhance public service quality effectively. Keywords: Public Service Innovation; Innovation Management; Public Participation; South Sumatera Bureaucracy; Public Service Reform;
Collaborative Governance Pentahelix and the Management of Sports Development in South Sumatra: Key Challenges and Future Potentials Irawan, Rudi; Alfitri, Alfitri; Thamrin, Husni; Lionardo, Andries
ARISTO Vol 14 No 2 (2026): July : Forthcoming
Publisher : Universitas Muhammadiyah Ponorogo

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Abstract

This article explores the evolution of sports policy in South Sumatra, focusing on athlete development and the challenges faced in the implementation process. South Sumatra has emerged as a key player in national sports, hosting prestigious international and national events, yet the province struggles with consistently producing top-performing athletes. The study examines the complexities of sports policy, including the role of government and private sector collaboration, and the impact of infrastructure and resource availability on athlete performance. It also highlights the disconnected between the large-scale investments in sports facilities and the declining achievements of local athletes. Key challenges identified include the lack of a comprehensive and cohesive policy framework, minimal private sector involvement, and inadequate athlete development programs. Through a review of the existing sports policies, this article aims to provide insights into how South Sumatra can improve its athlete development strategies to address these challenges. The findings emphasize the need for coordinated efforts between government, private stakeholders, and local communities to create a sustainable model for sports development in the province. Keywords: Collaborative Governance Pentahelix; Sports Policy; Athlete Development;
Co-Authors Ady Purna Kurniawan Afdal Afdal, Afdal Agus Makmum Agustinne, Hermince Anggelia Albert Septiawan Aldino Kemal Adi Gumawang Alfitri Alfitri Alwasilah, Senny S. Andika Dutha Bachari Andries Lionardo, Andries Andy Alfatih Angga Maulana Anggito, Anggito Anis Rindiani Annisa, Kahira Arifin, Adil Arrum Laksita Devi Arsyad, Muhammad Lutfi Aryani Ristyabudi Asmara Sari Nasution Ayu, Wira Indah Baharudin BAHRUL ILMI YAKUP Bambang Wahyu Susanto Bana Handaga Batubara, Syahril Bella Brylian Binti Jaffri, Nurul Fatiha Br. Sinulingga, Nurhasanah Brylian, Bella Candra, Edward Chanani, Ubaidillah Al Cik Marhayani CONIE PANIA PUTRI Dalillah, Aupi Darsita Suparno Dedi Ary Prasetya Depari, Jordan River Devi, Arrum Laksita Dewi Ratih, Dewi Dudy, Iwan Endang Wahyu Pamungkas Esti Royani, Esti Eswanto, Eswanto Fachry Abda El Rahman Fatkhurrahman, Zuhdi Fazri, Muhammad Giwangkoro, Gery Gebyar Gumawang, Aldino Kemal Adi Gunawan Ariyanto Gusti Pirandy Hamzah Miftakhuddin Hanifah, Heni Harahap , Mari'e Mahfudz Harnady, Kunkun K. Hasibuan, Edi Sarman Hendra Sudrajat Heni Hanifah Heri Kusmanto, Heri Herlambang, Rahmandani Ida Sofiana Imanuddin, M. Irfan Miftahul Fauzi Ismail, Gunawan Ismi Kamelia Najib Putri Jan Wantoro Kifly, Windy Koesoemo Ratih Laili Etika Rahmawati Linanda, Ayu Lionardo, Andreas Lubis, Kurniawan Lubis, Mia Aulina M. Sobri, Kgs. Mahamad, Abd Kadir Mahmudah, Salsabila Nurulfarah Makmum, Agus Mashuri Mashuri Mazdalifah Mazdalifah Meutia, Dewi Misnah Irvita Miyan Banu Setiyawan Mortheza, Dedy Moulita Mubarak, Hari Muhamad, Nu'man Normas Muhammad Luthfi Murtala, Alifah A. Mustain, Akhmad Nabila, Indah Nabila, Yugistia Azma Nadeak, Osin Najib Putri, Ismi Kamelia Nason Nadeak Nasution, Arif Fadillah Nasution, Mohammad Arif Nugroho, Hariyadi Fajar Nuraini Nuraini Nursanthy, Aji Titin Roswitha Oktafiani, Dewi Oktavianus, Andre Pamungkas, Ramadhana Wahid Aji Patricia, Angelica R. Dian Dia-an Muniroh Rahmandani Herlambang Rahmandani Herlambang Rahmat Kurniawan Rahmat Kurniawan Ramadhana Wahid Aji Pamungkas RAMADHANI, ANGGI Rasyid, Ibrahim Ihsan Refiza, Refiza Rezkiany, Miftha Aulia Riana Puspita, Riana Ridho, Hatta Ristyabudi, Aryani Ritonga, Fajar Utama Rudi Irawan Rusmana, Erik Saliman Saliman Saliman, Abdul Rashid Salsabila Nurulfarah Mahmudah Saon, Sharifah Sari Nasution, Devi Maiya Sari, Vanny Yulia Eka Sasmitha, Ikhwa Satria Utama, Wahyu Titis Septiawan, Albert Siagian, Tony Sibaweh, Imam Siburian, Repaldo Sihombing, Gunawan Sinar Nadhif Ilyasa Singh, Paramjit Singh Jamir Siregar, Onan M Siregar, Zufri Hasrudy Sitorus, Ana Tince Sobirov, Bobur Sudana, Dadang Sukrisno, Wijayono Hadi Supian Suriadi, Agus Thamrin, Muhammad Arganata Tri Ramadani, Nadila Tuti Andriani Ubaidillah Al Chanani Umi Fadlilah, Umi Utama Ritonga, Fajar Wahyu Titis Satria Utama Wawan Joko Pranoto Winnugroho Wiratman, Manfaluthy Hakim, Tiara Aninditha, Aru W. Sudoyo, Joedo Prihartono Wiratmoko, Galih Yahaya, Mohd Haizzan Yuliana, Irma Zulfikar Siregar, Achmad Zulkifli, Muhamad Aziz