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All Journal JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE IQRA`: Jurnal Ilmu Perpustakaan dan Informasi Jurnal Penelitian Kesehatan Suara Forikes Jurnal Ilmiah Universitas Batanghari Jambi JKM (Jurnal Kebidanan Malahayati) Proceeding - Sari Mutiara Indonesia International Conference on Health Jurnal Kesehatan Masyarakat dan Lingkungan Hidup Contagion: Scientific Periodical Journal of Public Health and Coastal Health Best Journal (Biology Education, Sains and Technology) PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Doppler Jurnal Doppler Jurnal Ners An-Nadaa: Jurnal Kesehatan Masyarakat Science Midwifery Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Kesehatan Tambusai Jurnal Info Sains : Informatika dan Sains Buletin Sistem Informasi dan Teknologi Islam Journal of Pharmaceutical and Sciences. Indonesian Journal of Law and Justice Jurnal ABDIMAS MUTIARA Tour Health Journal JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL
Rahmat Alyakin Dakhi
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Journal : Tour Health Journal

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The Relationship between Health Service Quality and Outpatient Satisfaction Level at Kenangan Health Center, Deli Serdang Regency Ivan Elisabeth Purba; Taruli Rohana Sinaga; Rahmat Alyakin Dachi; Helvinus Laia
TOUR HEALTH JOURNAL Vol. 1 No. 3 (2022): TOUR HEALTH JOURNAL
Publisher : Akupun Tour Publisher

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Purpose: Quality of service is a form of patient assessment of the level of service received with the expected level of service. Quality service gives satisfaction to its users. Patient satisfaction is a form of reaction as an attitude that arises as a result of the evaluation process within the individual which then provides conclusions on the stimuli that can be in the form of good or bad, positive, negative, pleasant or unpleasant or emotional ratings related to the quality of services provided by the Puskesmas and patient expectations of the service. This study aims to determine the relationship between the quality of health services and the satisfaction level of outpatients at the Kenangan Health Center, Deli Serdang Regency in 2022. Method: The correlation analytic study design used a cross sectional approach. The population in this study were outpatients at the Kenangan Health Center, Deli Serdang Regency, from January to May 2022, with an average of 869 patients per month. The sampling technique used the Purpose Sampling technique so that the number of samples in this study were 90 people. The instruments used were questionnaires, the data were analyzed using the Chi-Square test. Results: The results showed that the quality of outpatient services at the Kenangan Health Center in Deli Serdang Regency in 2022 assessed the quality of health services as not good at 51.1% with a total of 46 respondents and outpatient satisfaction at the Kenangan Health Center in Deli Serdang Regency in 2022 which assessed patient satisfaction was not satisfied by 53.3% with a total of 48 respondents, there is a significant relationship between the relationship between the quality of health services and the level of outpatient patient satisfaction at the Kenangan Health Center, Deli Serdang Regency, in 2022 (p value = 0.000 <0.05). Disscusion and Conclusion: Suggestions to the Kenangan Health Center in Deli Serdang Regency for service workers to further increase empathy for patients so that patients feel really cared for by officers so they feel satisfied with the services provided.
HUBUNGAN FAKTOR KESEHATAN LINGKUNGAN DENGAN KEJADIAN DIARE PADA BALITA DI WILAYAH KERJA UPTD PUSKESMAS GUNUNGSITOLI IDANOI TAHUN 2024 Mendrofa, Debora; Dachi, Rahmat Alyakin
TOUR HEALTH JOURNAL Vol. 3 No. 2 (2024): Tour Health Journal
Publisher : Akupun Tour Publisher

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Background: The environmental conditions in the homes of toddlers suffering from diarrhea show that most of the clean water facilities do not meet health requirements, for example they are not protected from sources of pollution. Likewise, most of the latrine facilities do not have waterproof floors, are slippery, and flow directly into the river. Waste management is still far from health requirements and most rubbish bins do not have covers, there is no separation of organic and inorganic waste. Household waste water drainage channels are still close to the house, which creates a breeding ground for vectors that can carry disease. Purpose: The aim of this research is to analyze the relationship between clean water facilities, latrine facilities, waste management, waste water drainage management and the incidence of diarrhea in the work area of the UPTD Puskesmas Gunungsitoli Idanoi District. Method: The type of research is quantitative and cross sectional research, researchers analyzed data from 4,485 families, obtained through questionnaire and observation methods, data were analyzed using the chisquare test with a confidence level of 95%. Disscusion and Conclusion: Results through statistical tests showed that all variables were related to the incidence of diarrhea in toddlers in the UPTD work area of the Gunungsitoli Idanoi District Health Center.All variables studied are related to the incidence of diarrhea, so various efforts need to be madethe role of the community and health workers in improving the quality of a healthy environmentwhich is related to the incidence of diarrhea in the UPTD work area of the Gunungsitoli Idanoi District Health Center.
THE RELATIONSHIP OF PUSKESMAS HEAD'S LEADERSHIP STYLE AND WORK MOTIVATION WITH EMPLOYEE JOB SATISFACTION AT UPT PUSKESMAS SUKARAMAI MEDAN YEAR 2024 Sembiring, Chory Vevayosa Br; Munthe, Seri Asnawati; Dachi, Rahmat Alyakin; Silitonga, Erwin
TOUR HEALTH JOURNAL Vol. 3 No. 2 (2024): Tour Health Journal
Publisher : Akupun Tour Publisher

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Background: To determine the relationship between the leadership style of the head of the community health center and the job satisfaction of employees of the Sukaramai Community Health Center Technical Services Unit. Purpose: This research aims to determine the relationship between the leadership style of the head of the Community Health Center and the work motivation of the Sukaramai Community Health Center employees. Method: This type of research is quantitative research with a sample of 34 respondents. The data collection method used in data processing is using a direct questionnaire. The data processing technique uses the Chi Square test. The results of this research show that there is a relationship between leadership style and job satisfaction with a significant value of 0.000 which is smaller than 0.05. The research results also show that there is a relationship between work motivation and job satisfaction with a significant value of 0.000, which is smaller than 0.05. Based on the results of the hypothesis test, there is a significant influence between the leadership style variables on the job satisfaction of the Sukaramai Community Health Center Technical Services Unit employees. Disscusion and Conclusion: The results of the research show that the leadership style of the head of the community health center and work motivation are related to employee job satisfaction in the Sukaramai Community Health Center Technical Services Unit, so it is necessary to improve the quality of leadership through leadership training. Likewise, work motivation requires giving awards, opportunities to increase career levels, providing incentives and other efforts to increase job satisfaction.
HUBUNGAN KINERJA KADER POSYANDU DENGAN KEPUASAN IBU BALITA DALAM PELAYANAN POSYANDU DI WILAYAH KERJA UPT PUSKESMAS SUKARAMAI KOTA MEDAN TAHUN 2024 Simanullang, Elysa; Sinaga , Lia Rosa Veronika; Munthe, Seri Asnawati; Dachi, Rahmat Alyakin
TOUR HEALTH JOURNAL Vol. 3 No. 2 (2024): Tour Health Journal
Publisher : Akupun Tour Publisher

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Abstract

Background: The decrease in the number of visits by mothers of toddlers at the posyandu in the working area of ​​the UPT Puskesmas Sukaramai is something that needs to be paid attention to by health workers or cadres who work at the posyandu. Purpose: The aim of this research is to determine the relationship between the performance of posyandu cadres and the satisfaction of mothers of toddlers in posyandu services in the Sukaramai Community Health Center UPT Working Area, Medan City in 2024. Method: The population of this study was the number of mothers who made regular visits to the posyandu in the working area of ​​the UPT. Sukaramai Health Center, namely 507 toddlers. The number of samples was determined using the Slovin formula and the accidental sampling method as many as 84 people. Hypothesis testing used the Chi-square statistical test. The research results showed that the performance of posyandu cadres in the Sukaramai Health Center UPT Working Area, Medan City, was mostly (42.9%) in the poor category, 33.3% said the cadre performance was sufficient and only 23.8% said it was good. The majority of mothers (36.9%) felt dissatisfied with the satisfaction of mothers of toddlers who received services at posyandu in the working area of ​​the UPT Puskesmas Sukaramai Medan City, 35.7% felt quite satisfied, and only 27.4% felt satisfied with the performance of the cadres. in providing services. Disscusion and Conclusion: The results of the hypothesis test show that there is a relationship between the performance of Posyandu cadres and the satisfaction of mothers of toddlers in posyandu services in the working area of ​​the UPT Puskesmas Sukaramai with a value of p=0.003 (p<0.05). Seeing that there is a relationship between the performance of posyandu cadres and the satisfaction of mothers of toddlers with posyandu services in the work area of ​​the UPT. Puskesmas Sukaramai, it is necessary to make various efforts to improve the performance of posyandu cadres, such as training cadres to increase the satisfaction of mothers of toddlers with posyandu services. This will have an impact on increasing visits by mothers of toddlers to posyandu activities.
HUBUNGAN KEAKTIFAN DALAM MENGIKUTI KEGIATAN PROGRAM PENGELOLAAN PENYAKIT KRONIS (PROLANIS) DENGAN KUALITAS HIDUP PENDERITA DIABETES MELLITUS DI WILAYAH KERJA PUSKESMAS ONAN HASANG KABUPATEN TAPANULI UTARA TAHUN 2024 Pasaribu, Fatimah Azhari S; Dachi, Rahmat Alyakin; Manurung, Hotman; Sipayung, Rosetty
TOUR HEALTH JOURNAL Vol. 3 No. 2 (2024): Tour Health Journal
Publisher : Akupun Tour Publisher

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Background: Non-Communicable Diseases (NCDs), which are the highest cause of death in Indonesia, include Diabetes Mellitus (DM). Purpose: The aim of the research is to analyze the relationship between activeness in participating in Prolanis activities and the quality of life of DM sufferers. The type of research is quantitative research with a cross-sectional research design approach. The research was conducted in the Onan Hasang Community Health Center working area, North Tapanuli Regency from December 2023 to March 2024. Method: The research population was all Prolanis Program participants who suffered from DM in the Onan Hasang Community Health Center working area, North Tapanuli Regency, namely 103 people. The number of samples was determined using the Slovin formula and the accidental sampling method as many as 82 people. Primary data collection was carried out directly through questionnaires and secondary data was obtained from the Onan Hasang Community Health Center, North Tapanuli Regency. Data analysis was carried out univariate and bivariate. Univariate analysis was carried out to obtain a description of the research variables and bivariate analysis was carried out to test the hypothesis of the relationship between activeness in participating in Prolanis activities and the quality of life of DM sufferers. Hypothesis testing uses the Chi-square statistical test. Disscusion and Conclusion: The research results showed that the activeness in participating in Prolanis activities in the Onan Hasang Community Health Center working area, North Tapanuli Regency was 47.6% not good, 30.5% not good, and 22.0% good. The quality of life of DM sufferers was 67.1% poor and only 32.9% good. The results of hypothesis testing show that there is a relationship between activeness in participating in Prolanis activities and the quality of life of DM sufferers in the Onan Hasang Community Health Center working area, North Tapanuli Regency. This research provides recommendations to further increase participants' active motivation in participating in prolanis activities.
Co-Authors Adinda Dwi Rachmah Mendrofa Afif Husain Faizar Agnes Febri Roman Putri Mendrofa Alyandi, La Ode Anita , Surya Apriliani Apriliani Aruna Ragini Asima Sirait Brahman, Netti Netalia Brahmana, Netti Etalia Br. Brahmana, Nettietalia Br Brahmana, Nettietalia Br. Dachi, Sidita Daeli, Debora Daniel Ginting Daniel Ginting Daniel Ginting Daniel Ginting Daniel Ginting Darwinsyah, Darwinsyah Dasrina Dasrina Desni Roma Putra Nasution Dewi Mustikani Saragih Dewi R Bancin Dharma Putra Waruwu, Eka DONAL NABABAN donal nababan Donal Nababan Donal Nababan Donal Nababan Donal Nababan Donal Nababan Donal Nababan Donal Nababan Elisabeth Purba, Ivan Elya Nora Girsang Erwin Silitonga Eva Aulia Budiman Evawani M. Silitonga Evawani Silitonga Evawani Silitonga Feronika Christin Fikarwin Zuska Forniat Putri Gea Frida Lina Tarigan Frida Lina Tarigan Geovani Arta Sihite Ginting, Desideria Yosepha Ginting, Ira Sehati Br. Gultom, Rumondang Hamonangan, Jan Effendi Harahap, Diana Harefa, Feriani Hasugian, Lilis Enjelina Helvinus Laia Henny Arwina Bangun Hia, Ermelinda Hutajulu, Johansen Hutapea, Joice Fransisca Aprilia Irennius Girsang, Vierto Isroni Azhari Siregar Itoleleng Naibaho, Nursyah Ivan Elisabeth Purba Janno Sinaga Jasmen Manurung Juang Putra Telaumbanua Juni Mariati Simarmata Kamilah, Anita Kariyamin, Kariyamin Karnirius Harefa Kesaktian Manurung Ketaren, Otniel Ketaren, S.Otniel Khairina Khairina, Khairina Laowo, Oktorisman Lasrina E. Tambun Laura Mariati Siregar Lukman Hakim Lyenta Simanullang Manurung , Kesaktian Manurung, Hotman Manurung, Kesakitan Manurung, Kesaktian MARIA AGUSTINA Masdalina Pane Masdalina Pane Maulana Ramzi, Tengku Mendrofa, Debora Mesri Elisabet Mido Ester J. Sitorus Mido Ester J. Sitorus Mido Ester Juniati Sitorus Mido Ester Sitorus Muhammad Yusuf MYRNAWATI CRIE HANDINI Nababan, Donal Nadiyah Salma Wirahma Nelli Purba Netti Etalia Br. Brahmana Netti Etalia Brahmana Nina Fentiana Nurhayati Marbun Ohara, Evy Otniel Kataren Otniel Kateren Parlindungan Purba Parlindungan Purba Pasaribu, Fatimah Azhari S Pratiwi Siahaan, Dewi Priajaya Warouw, Sonny Rosa Sinaga, Lia Rosmawaty Irma Suryani Siagian Rosmawaty Irma Suryani Siagian Sari Sagala, Nomita Sari, Fertika Sembiring, Chory Vevayosa Br Sembiring, Evarina Sembiring, Rinawati Sembiring, Rinawati Seri Asnawati Munthe Siagian, Mindo Tua Sibarani , Melda Silitonga, Evawani M. Simanjorang, Elfrida Simanullang, Elysa Sinaga , Lia Rosa Veronika Sinaga, Lia Rosa Veronika Sinaga, Taruli Rohana Sinurat , Astriatalita Lastiar Sipayung, Rosetty Siska Evi Simanjuntak Sitorus, Friska Sitorus, Mido E Sitorus, Mido Ester Sonny P. Warouw Sonny Priajaya Warouw Subarma, Didik Sukardi Kardi Surya Fahmi Fahmi Susanti Sitanggang, Henni Syafitri, Henny Tarigan , Frida Lina Tarigan, Yenni Gustiani Taruli Rohana Taruli Rohana Sinaga Togatorop, Lamtiar Betty Toni Wandra Winda Ningsih Sitompul Winda Permata Sari Wisnu Hidayat Zahra, Rina Zega, Hesti Nurani Zulfendri Zulfendri