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Journal : Katalogis

KUALITAS KINERJA PEGAWAI BIDANG PEMBINAAN SMA PADA DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI SULAWESI TENGAH Pratiwi, Retno; Mangansing, Nasir; Daswati, Daswati
Katalogis Vol 7, No 2 (2019): Juni
Publisher : Katalogis

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Abstract

This study is about the Quality of High School Employee Performance at the Education and Culture Office of Central Sulawesi Province. In this study using descriptive qualitative research with a number of 8 informants who were deliberately selected, namely the Head of High School Development Section, Head of High School Facilities and Infrastructure Section, 1 High School Facilities and Infrastructure Section staff, Head of Institutional and Curriculum Section, 1 Institutional Section staff and Curriculum, Head of High School Student Section, and 1 High School Student Section staff, High School PTK Section head. The theory used is the theory of Agus Dwiyanto, namely productivity, service quality, responsiveness, responsibility, and accountability. Observations and documents are also carried out to get the data needed. The results of the study showed that the High School Field Development Performance at the Education and Culture Office of Central Sulawesi Province had not been maximized. This is based on the results of research with 5 aspects that are used as benchmarks in research, only two focus studies are fulfilled, namely the responsibility and accountability indicators. Whereas from productivity indicators, it has not been said to be optimal because of lack of technical human resources and the participation of apparatus is still lacking. While the Service Quality Indicators are said to be not optimal because there is still a lack of facilities and infrastructure to support service activities. Likewise, the Indicator of Responsiveness has not yet been said to be optimal because the facilities and infrastructure have also become obstacles in responding to the world community of education.
PENGEMBANGAN SUMBER DAYA MANUSIA APARATUR PADA KANTOR BAPPEDA KOTA PALU Jariah, Ainun; Hattab, Syahrudin; Daswati, Daswati
Katalogis Vol 6, No 9 (2018)
Publisher : Katalogis

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Abstract

The study aims to find out the implementation of human resource development at the Office of the Regional Development Planning Board of the Palu City. The main theory in this study was the theory of Human Resource Development by Hasibuan (2011: 72-73) by looking at two aspects namely informal and formal development. The research method use the Qualitative-descriptive. The location in this study was carried out at the Regional Development Planning Agency (BAPPEDA) with as many as 5 informants selected purposively. Data collection is done by conducting interviews, observation, and documentation. Data analysis techniques use the Interactive model of Miles and Huberman. Based on the results of the research on human resource apparatus development at the Bappeda Office of the Palu City in the previous discussion, it can be concluded that from the two aspects namely informal development and overall formal development is adequate, there are still some things that need to be improved in order to improve the quality of resource development can be more maximal.
EFEKTIVITAS TENAGA KONTRAK PADA BADAN PERENCANAAN PEMBANGUNAN DAERAH DAN PENELITIAN PENGEMBANGAN KABUPATEN BANGGAI KEPULAUAN Astuti, Dewi; Daswati, Daswati; Natsir, Nawawi
Katalogis Vol 6, No 8 (2018)
Publisher : Katalogis

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Abstract

The purpose of this study was to analyze the effectiveness of the performance of contract workers at the regional development planning agency and to research the development of Banggai Island districts. The main theories that become the reference in this resesrch are the effectiveness theory by Richard M. Steers (1980:192), in measuring the effectiveness of employee’s work includes 3 aspects: 1) adaptability; 2) work performance; 3) job satisfaction. The research method used descriptive-qualitative approach. The location of this research is in the regional development planning agency and to research the development of Banggai Island districts in the treasury division with informants amounting to 6 people who were selected purposively. The data collection was by done by means of interview, observation and documentation. The data analysis techniques used was the interactive model of Miles and Huberman. Based on the results of the results of the research, in the looking at the effectiveness of the performance of contract workers at the regional development planning agency and research on the development of Banggai Island districts can be seen from aspects, it was adaptability work performance and job satisfaction aspects, in which the overall performance of contract workers at the regional development planning agency and research on the development of Banggai Island is not yet effective.
KUALITAS PELAYANAN ADMINISTRASI PENSIUN BADAN KEPEGAWAIAN DAERAH PROVINSI SULAWESI TENGAH Lobud, Wiwiyanti; Daswati, Daswati; Mansur, Sastrio
Katalogis Vol 8, No 3 (2020): September
Publisher : Katalogis

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Abstract

The formulation of the problem in this study is how the quality of pension administration services in the central sulawesi provincial civil service agency. This research was analyzed descriptively qualitatively. As for the informants in this study were the head of the mutatin departement, the head of the pension sub sector, 2 (two) pension administration management staff and 4 (four) candidates who had received pension administration services carried out by purposive sampling technique. Data colection and retrieval techniques consist of observation, interviews and documentation. The theory used to determine the quality of pension administration services is the theory of parasuraman, zeithaml and berry wich consists of tangibles, reliability, responsiveness, assurance, empathy.The result of the study show that the quality of pension administration services in the central sulwesi provincial personnel aggency in terms of reliability, responsiveness, assurance and emphaty show a good level of service quality because of all these aspects there is nothing to hinderquality of pension administration services so as to make prospective retirees well served and qualified.Whereas in the tangibles aspect there are problems with inadequate supoporting facilities and infrastructure, such as the avaliability of poorly functioning air conditioners, inadequate toilets, irregular parking areas and less extensiveservice spaces that provide inconveniencefor prospective retirees.
Co-Authors Abd Rahman Abd Rahman Abdul Rivai Abdul Rivai Abrianto Abrianto Adi Putra, Adi Putra Adiputra, Rahmat Ahmad, Ahsan Ainun Jariah Albar Ananda, Annisa Andi Maman Firmansyah Anif Nur Artanti, Anif Nur Astuti, Agusta Sri Budiman Dalili, La Samudia Dandan Haryono Dewi Astuti Djuraid, Djuraid Elzya M., Ananda Erdyansyah ERMAWATI, DIAN EKA Fadilah , Nilza Fadriati Fadriati Fiki Ferianto Finta Amalinda Gustina Gustina Hajar Anna Patunrangi Haprabu, Wiro Hattab, Syahrudin Heru Sasongko Indar Ismail Jamaluddin Ismail Suardi Wekke Jamaluddin Jamaluddin Jisman, Jisman Jufri, Muhammad Ali Jusuf Ano Kundarto, Wisnu La Samudia Dalili Lahay, Marthiana Lobud, Wiwiyanti Lutfi, Muhtar Mangansing, Nasir Mangngasing, Nasir Mansur, Sastrio Mario Beldwin Iglesias Padjalo Muhammad Nawawi Muhammad Nur Alamsyah Muhammad Rapi mukarramah Mukarramah Mukarramah Munari Munari Munir, Ardi Musdalifa Musdalifa Mustainah Mappatoba Mustainah Mappatoba Mustainah Mustainah Nasir Mangngasing Nasrullah Nasrullah Nawawi Natsir Nawawi Natsir Nawawi, Muh. Nawawi Norma Norma Nuraisyah Nuraisyah Nuraisyah Nuraisyah Nurhalizah, Sitti Nurhannis Nurhannis Nurhayati Nurhayati Nurul Amalia Nurul Izmi Humairsh Pratiwi, Retno Rachmad Rachmad Rachmad Rachmad Rachmad Rachmad Ridwal Trisoni Rizal Rizal Roza, Yanti Mulia Rudi Salam Ruslan, Alfionita Salbia, Sar Samad, Muhammad Ahsan Sholichah Rohmani, Sholichah Sirajul Munir Sitti Chaeriah Ahsan Sitti Radhiah Suasa Suasa Suasa Sukmawati Supit, Elisabeth Susanty, Nurbiah Eka sussanti, Sussanti Syahadat, Dilla Srikandi Syahruddin Hattab Syahruddin Hattab Syahruddin Hattab Syamsidar Syariatudin Syariatudin Syufri Tahir, Suriani Wahidah Fitriani Windarrusliana, Yudiawati Vidiana Yolanda Widyasari Yuniarti Yunus Zulkifli Zulkifli Zulpadly, Muhammad Fiqri