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All Journal Jurnal Simantec Jurnal Kesehatan Hesti Wira Sakti Multidiciplinary Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan JURNAL PENDIDIKAN TAMBUSAI Hearty : Jurnal Kesehatan Masyarakat Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Indonesian of Health Information Management Journal (INOHIM) Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Jurnal Peduli Masyarakat jurnal syntax admiration Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Informatika (JUTIF) Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Jurnal Rekam Medis dan Manajemen Informasi Kesehatan PELS (Procedia of Engineering and Life Science) Journal of Training and Community Service Adpertisi Jurnal Kesehatan Amanah Innovative: Journal Of Social Science Research Jotika Journal in Management and Entrepreneurship Jurnal Pengabdian Masyarakat Bangsa Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Jurnal manajemen informasi kesehatan Journal of International Multidisciplinary Research ASSYIFA: Jurnal Ilmu Kesehatan Jurnal ARSI : Administrasi Rumah Sakit Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Ulil Albab Jurnal Rekam Medis dan Informasi Kesehatan Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat
ACHMAD JAELANI RUSDI
Institut Teknologi, Sains Dan Kesehatan RS Dr. Soepraoen Malang, Indonesia
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Analysis of the Influence of Service Quality at Patient Registration Sites on Patient Satisfaction at the Singosari Health Center Rusdi, Achmad Jaelani; Ikawati, Fita Rusdian; Kusumaningrum, Tyas
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1394

Abstract

This study aims to analyze the effect of the quality of patient registration services on patient satisfaction at the Singosari Health Center. This study uses a quantitative method with an observational analytical approach and a cross-sectional design. The research sample was outpatients who had received services at the Singosari Health Center calculated using the Slovin formula with a total of 98 respondents selected using random sampling techniques. The data was collected using questionnaires and analyzed using the Spearman statistical test. The research results from the Spearman Rank Test obtained a p-value of 0.000 (p<0.05), and Ho was rejected and declared to be related. It shows that there is a significant relationship between the quality of service at the patient registration site and patient satisfaction at the Singosari Health Center. The dimensions of service quality which include tangibles, reliability, responsiveness, assurance, and empathy affect patient satisfaction. The better the quality of service provided, the higher the level of patient satisfaction.
Analysis of the Level of Service Quality on Patient Satisfaction at drg. Dental Clinic. Delvi Fitriani Malang City Ansyori, Anis; Rusdi, Achmad Jaelani; salsabila, Tsabita Amadea
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1398

Abstract

The quality of health services is an important factor in determining patient satisfaction. This study aims to analyze the influence of service quality on patient satisfaction at the Dental Clinic drg. Delvi Fitriani, Malang City. The research method uses a quantitative approach with a cross-sectional survey design. The research sample is 70 patients selected by accidental sampling technique. Data collection was carried out through a SERVQUAL questionnaire which included five main dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The data was analyzed using the chi-square test to see the relationship between service quality and patient satisfaction. The results showed that all dimensions of service quality had a significant effect on patient satisfaction (p<0.05). In conclusion, the higher the quality of the service provided, the higher the level of patient satisfaction. This study is expected to be a reference for clinic management in improving the quality of dental health services.
Implementation of Electronic Medical Records Using the Technology Acceptance Model (TAM) Method at Lavalette Hospital Malang Kirana, Erinia Rahayu Okta; Rusdi, Achmad Jaelani; Ma'ruf, Agus Sukron
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1411

Abstract

The development of technology is very rapid, especially in the health sector, namely in the use of RME (Electronic Medical Records), one of the hospitals that runs RME is Lavalette Hospital Malang. The implementation of RME at Lavalette Hospital Malang uses the TAM (Technlogy Acceleration Model) method, which is by paying attention to five important constructs, including perceived ease of use (PEOU), perceived usefulness (PU), attitude toward using (ATU), behavioral intention to use (BIU), and actual system usage (ASU). This aims to evaluate the acceptance rate of RME by health workers such as medical record heads, medical record officers, doctors, nurses, and even IT (Information Technology) officers with a focus on ease of use, usability, attitude towards use, intention to use, and actual use of the system. Methods: This type of research is qualitative research with a descriptive approach through structured interviews and participatory observations. Results: The results of the study show that the implementation of RME at Lavalette Hospital Malang has a positive impact on productivity and ease of work, although there are obstacles in implementation such as system errors and training needs. This research is expected to provide recommendations for the improvement of the RME system in hospitals as well as practical benefits for health and educational institutions. Conclusion: The RME switch at Lavalette Hospital Malang has shown good progress because it has been integrated by the installations there. However, for its optimization, periodic evaluations are needed.
Analysis of Medical Audit Management on Electronic Medical Records at Ngudi Waluyo Wlingi Regional General Hospital Nugraheni, Shevia Dwi; Rusdi, Achmad Jaelani; Ikawati, Fita Rusdian
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1412

Abstract

Medical audits aim to improve the quality of health services and ensure compliance with standard operating procedures (SOPs). The application of electronic medical records (RME) at Ngudi Waluyo Wlingi Hospital to improve documentation efficiency and reduce recording errors. This study aims to analyze the management of medical audits on electronic medical records at Ngudi Waluyo Wlingi Hospital, focusing on audit procedures, human resource factors, and facilities and infrastructure that support the implementation of medical audits. The method used in this study is qualitative with a descriptive approach, which is carried out through in-depth interviews and observations. The informants in this study consisted of the doctor conducting the audit, the head of the IT unit, and the head of the medical record. The results of the study show that the medical audit procedure has been carried out in accordance with applicable standards, but there are still obstacles in coordination between teams and lack of training for auditors and medical personnel. The human resource factor is the main challenge, where the limited understanding of medical personnel on audit procedures and the use of the RME system has an impact on the effectiveness of audits. To increase the effectiveness of medical audits, it is necessary to increase training for medical personnel and auditors, strengthen coordination between audit teams and medical staff, and optimize the RME system to make it more integrated and accessible. The implementation of audit recommendations in hospital policies must be improved to support continuous service improvement.
Analysis of Codification Ability and Readiness for Field Clinic Practice of ITSK Hospital Students dr. Soepraoen Wahandika, Akbar Novando Putra; Rusdi, Achmad Jaelani; Slamet Suhariyono, Untung
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1418

Abstract

Field Work Practice (PKL) is an important part of the education of the Medical Records and Health Information Study Program (RMIK) to hone students' skills in the real world of work. The ability to code diagnoses, as the main competency in the Codification and Classification of Diseases and Health Problems (KKPMT) course, is very important for RMIK students. Student readiness in street vendors is a key factor in determining the quality of graduates. Preliminary studies show that D3 RMIK ITSK RS. Dr. Soepraoen Hospital batch 2022-2023 students are not fully ready to undergo street vendors, especially in the practical application of KKPMT materials. This study aims to analyze the relationship between clinical codification ability and street vendor readiness. The method used was quantitative with a cross-sectional approach, involving 120 respondents through total sampling. Data were collected using a questionnaire that measured clinical codification ability (independent variable) and street vendor readiness (dependent variable). Data analysis using the Kendall test Tau_b showed very high questionnaire reliability (Cronbach's Alpha = 1,000). The results showed a weak negative relationship between clinical codification ability and street vendor readiness (correlation coefficient = -0.115), but not statistically significant (p-value = 0.125 > 0.05). This means that there is no significant relationship between the two variables, so H1 is rejected and H0 is accepted. These findings indicate that other factors, such as communication skills, mastery of other materials, or previous practical experience, may have more influence on street vendor readiness. This research is the basis for exploring other factors that affect students' readiness to face street vendors.
IMPLEMENTASI PENDAFTARAN ONLINE PASIEN RAWAT JALAN DI RSAU DR. M. MUNIR MALANG Achmad Jaelani Rusdi; Febrisari Putri Ramadani; Nadhya Arie Twungga Dewi Murcahayaning Wulan
Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Vol 13 No 2 (2025)
Publisher : Asosiasi Perguruan Tinggi Rekam Medis dan Informasi Kesehatan Indonesia- APTIRMIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33560/jmiki.v13i2.672

Abstract

Rumah Sakit Angkatan Udara dr. M. Munir Abdulrachman Saleh Malang merupakan Rumah Sakit Kelas D milik TNI AU yang berlokasi di Provinsi Malang, tepatnya Kabupaten Pakis. Rekam medis elektronik saat ini digunakan sebagai wujud transformasi sistem layanan kesehatan di Indonesia. Berdasarkan Peraturan Menteri Kesehatan Nomor 24 Tahun 2022 ditegaskan bahwa seluruh fasilitas kesehatan di Indonesia wajib menyelenggarakan rekam medis elektronik paling lambat pada bulan Desember 2023. Sayangnya, penggunaan rekam medis elektronik belum sepenuhnya tersebar luas di fasilitas kesehatan di Indonesia. Tujuan dari penelitian ini adalah untuk mengembangkan aplikasi pendaftaran pasien rawat jalan RSAU secara online. Penelitian ini dilakukan dengan menggunakan metode deskriptif kualitatif dan pengumpulan data menggunakan metode observasi dan wawancara dengan salah satu petugas rekam medis di RSAU. Hasil studi menunjukkan bahwa adanya perancangan pencatatan pendaftaran online pasien rawat jalan di RSAU dr. M. Munir Lanud Abdulrachman Saleh Malang dapat mengurangi resiko adanya kesalahan memasukkan data pasien yang akan di daftarkan pada hari itu. Hasil pengujian aplikasi yang disusun dan dibuat secara keseluruhan berjalan dengan lancar atau berhasil digunakan sesuai dengan apa yang telah diharapkan. Kata Kunci : Google Spreadsheet, Pendaftaran Pasien, Rekam Medis Elektronik.
The Effect Of Training And Compensation On Health Workers Performance At dr. Soepraoen Hospital Malang Achmad Jaelani Rusdi; Fita Rusdian Ikawati; Anis Ansyori; Rengganis Ularan; Dewi Anggraeni
Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Vol. 1 No. 1 (2021): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v1i1.10

Abstract

This study aims to examine the effect of independent variables (training and compensation) on health performance in Kindergarten Hospitals. II dr. Soepraoen Malang. Data obtained from questionnaires and interviews. The sample in this study were 90 respondents who were taken using the saturated sample method. The data collectiontechnique used was the questionnaire technique which was distributed directly to the respondents, in this case the healthperformance of the Kindergarten II Dr. Soepraoen Hospital,Malang. The data analysis technique used multiple linear regression analysis. Thisresearch uses reliability test techniques, validation and classical assumptions. The resultsof this study indicate that the independent variables (trainingand compensation) have a positive and significant effect on employee performance.
Quantitative Study of the Factors That Influence the Incidence of Low Birth Weight Retno Dewi Prisusanti; Achmad Jaelani Rusdi; Rahma Putri Kasimbara; Suwito Suwito; Dewi Anggraeni
Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Vol. 3 No. 1 (2023): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v3i1.60

Abstract

Background: Adolescents undergo changes where In Indonesia, the incidence of LBW is still relatively high, this is evidenced by the presence of data which shows that the birth rate of babies with normal weight is still below the expected rate. The global prevalence of LBW is 15.5%. A total of around 20 million LBW are born every year and 95.5% of them come from developing countries. The infant mortality rate (IMR) in Indonesia increased in 2012 from 19 per 1,000 live births to 22.23% per 1,000 live births (SUPAS, 2015). Based on the results of the East Java National Socio- Economic Survey (Susenas) 2011–2013, the infant mortality rate (IMR) in East Java in 2013 was 27.23% per 1,000 live births (East Java Province Health Profile, 2014). Purpose: This study aims to determine the factors that influence the incidence of low birth weight babies. Method: This type of research is analytic observational. With the analytical design of the case study study (case study) and using a retrospective approach. The sample used in this study was an accidental sample of all babies born at Bangil Hospital, Pasuruan Regency with birth weight less than 2,500 grams, as many as 34 babies. Result: From the results of research conducted at Bangil Hospital, Pasuruan Regency, the results of the factors that influence the occurrence of low birth weight in Bangil Hospital, Pasuruan Regency, namely, the nutritional factors of pregnant women with a result of 58.8%, Parity of a mother who experiences pregnancy> 4 times tends to experiencing low birth weight with a percentage of 29.4%, followed by maternal age as much as 14.7%. Conclusion: It is expected that pregnant women with high risk factors for pregnancy in the categories of pregnant women <20 years, parity of pregnant women> 4x, and nutritional status (LILA <23.5cm) can reduce the incidence of low birth weight at Bangil Hospital, Pasuruan Regency.
Health Service Innovation: Integration Of Outpatient Online Registration At RSAU Dr. M. Munir Malang Nadhya Arie Twungga Dewi Murcahayaning Wulan; Achmad Jaelani Rusdi; Febrisari Putri
Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Vol. 4 No. 2 (2024): Proceeding of The International Conference of Inovation, Science, Technology, E
Publisher : Program Studi DIII Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/icistech.v4i2.89

Abstract

Dr. M. Munir Abdulrachman Saleh Air Force Hospital is a Class D Hospital owned by the Indonesian Air Force located in Pakis, Malang Regency. Electronic Medical Records are currently used as a form of transformation of the health care system in Indonesia. Based on the Minister of Health Regulation No. 24 of 2022, it states that all Health Facilities in Indonesia must organize Electronic Medical Records no later than December 2023. However, the use of Electronic Medical Records has not been widespread in health facilities in Indonesia. So, the purpose of this research is to develop an online Dr. M. Munir Abdulrachman Saleh Air Force Hospital outpatient registration application. This research uses a qualitative descriptive method and data collection using observation and interview methods with one of the medical record officers at Dr. M. Munir Abdulrachman Saleh Air Force Hospital. From the results of the study, the design of online registration of outpatients at Dr. M. Munir Abdulrachman Saleh Air Force Hospital to reduce the risk of errors in entering patient data to be registered. The test results show success in use as expected
Manajemen Kelengkapan Catatan Medis (KLPCM) di Rekam Medis Elektronik Rumah Sakit Tk. II Udayana Rusdi, Achmad Jaelani; Mahyuni, Ni Putu Reni; Cininta, Sabila Nada Ayunani
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 3 No. 8: Juli 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v3i8.4516

Abstract

Manajemen Kelengkapan Catatan Medis (KLPCM) memiliki peran penting dalam menentukan keakuratan data rekam medis, baik yang manual maupun elektronik. Rekam medis berbasis elektronik memudahkan pencarian data, khususnya data identitas pasien, dengan memastikan kelengkapan pengisiannya. Penelitian ini bertujuan untuk mengidentifikasi manajemen KLPCM dalam rekam medis elektronik di Rumah Sakit Tk. II Udayana, dengan fokus pada permasalahan duplikasi data pasien. Jenis metode penelitian yang digunakan adalah deskriptif kualitatif dengan subjek petugas rekam medis bagian pendaftaran serta objek manajemen KLPCM RME, meliputi teknologi dan informasi yang digunakan, pemahaman petugas tentang RME, dan faktor penyebab duplikasi data pasien. Penelitian ini dilakukan mulai bulan Maret hingga Juni 2024 menggunakan teknik observasi, wawancara, serta dokumentasi. Hasil observasi dan dokumentasi menunjukkan adanya fitur aplikasi berupa notifikasi pencegahan duplikasi data, ditandai dengan tulisan merah yang menyatakan bahwa data pasien sudah tersimpan dalam sistem. Meskipun demikian, rekam medis elektronik dengan berbagai pengaturan sistem masih memungkinkan terjadinya duplikasi data akibat kesalahan sistem, seperti kendala jaringan dan identitas pasien yang tidak terbaca, serta kesalahan pengguna, seperti penulisan ejaan yang kurang tepat dan kurangnya pemahaman petugas tentang fitur aplikasi. Oleh karena itu, disarankan untuk melakukan pengembangan teknologi, menerapkan peraturan terbaru, dan meningkatkan pelatihan petugas terkait RME untuk meminimalisasi terjadinya duplikasi data pasien.
Co-Authors Abdur Rauf, Abdur Agung, Arnoldus Anugerah Agustina Rusfadir Akbar, Prima Soultoni Amalia Nur Kamila Amellia, Elsa Andara Dita Amellia Ana Fitriani Ancah Caesarina Novi Marchianti Anggraini, Retno Dwi Anis Ansyori Annastasia, Shinta Aprilia, Sendi Fantrri Arimbi Ulfa Nazira Aris Setyawan Asroruddin , Muhammad Avid Wijaya Ayu Indah Oktavia Ayu Indah Oktavia Ayuni, Amelia Septi Bulgis, Malikal Choiriyah, Ana Cininta, Sabila Nada Ayunani Dinda Dzurriyyatul Khasanah Dinda Dzurriyyatul Khasanah Diva Nur Asmianova Diva Nur Asmianova Efendi, Farid Eka Agustina, Eka Faid, Roifatul Farma Duana Febrisari Putri Febrisari Putri Ramadani Ferrari, Raynald Fita Rusdian Ikawati Fitriyani, Endang Hammam Abror Asminoto Jannah, syahfira nur jannah Khofiza Ardhani Ali Raharusun Khuriyana Patty Kirana, Erinia Rahayu Okta Kurniawan, Fendi Kusumaningrum, Tyas Lilik Afifah M. Syauqi Haris M. Yogi Riyantama Isjoni Ma'roef, Moch. Noer Hoedan Ma'ruf, Agus Sukron Maharani, Devi Maharani, Happy Eprilia Mahyuni, Ni Putu Reni Margareta, Ananda Agustin Marselina, Elystia Vidia Mawadda, Widdy Ma’ruf, Agus Syukron Melody Muna Anggraeni Moch.Noer Hoedan Ma’roef Moch.Noer Hoedan Ma’roef Mochamad Anshori Muhammad Dudayev Caesar Putra Murcahayaning Wulan, Nadhya Arie Twungga Dewi Muslim, Saepul Nabila, Assiva Putri Nadhya Arie Twungga Dewi Murcahayaning Wulan Nayada Ilfania Arokhta Yunifa Nazira, Arimbi Ulfa Ni Putu Reni Mahyuni Ninda, Rahmaninda Putri Gading Ningsih, Dovi Dwi Mardiyah Nugraheni, Shevia Dwi Nuril Khabibatul Jamilah Oktariyono, Wisnu Rafi Oktoriani, Ervita Nindy Prabowo, Rahmadyo Yudhi Putri , Salsabila Amelia Putri, Alya Nurryta Putri, Febrisari Putri, Fenanda Berliana Putri Putri, Meuthia Berliana Qodar, Mita Lailatul R. A. Rengganis Ularan R.A. Rengganis Ularan Raharusun, Khofiza Ardhani Ali Rahma Putri Kasimbara Rahmadani , Salsa Billa Octavia Rengganis Ularan Retno Dewi Prisusanti Rifqi, Amir Muhammad Risqy Siwi Pradini Rizka Andika Sari Rizka Andika Sari Rusfadir, Agustina Sabila Nada Ayunani Cininta salsabila, Tsabita Amadea Sangkot, Hartaty Sarma Santy Irene Putri Saputri, Giovany Okvia Septya Anggari Salsa Hari Sukma Shoim, Achmad Slamet, Untung Suhairi, Ariski Yantika SUWITO SUWITO Syahira, Nurfathina Syukron Ma'ruf, Agus Trisnanto, Puguh Yudho Umar Yasin, rana zakaria Untung Slamet Untung Slamet Suhariyono Veninda, Nabella Wahandika, Akbar Novando Putra Widasari, Immaculata Vettha Sarasvati Wijanarko , Febbry Noerrahma Y. A. Triana Ohoiwutun, Y. A. Triana Yosin, Kresensia Dasilva Zachary , Nadya Yasa Zein, Eiska Rohmania