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All Journal Jurnal Simantec Jurnal Kesehatan Hesti Wira Sakti Multidiciplinary Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan JURNAL PENDIDIKAN TAMBUSAI Hearty : Jurnal Kesehatan Masyarakat Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Indonesian of Health Information Management Journal (INOHIM) Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat Jurnal Peduli Masyarakat jurnal syntax admiration Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Informatika (JUTIF) Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Jurnal Rekam Medis dan Manajemen Informasi Kesehatan PELS (Procedia of Engineering and Life Science) Journal of Training and Community Service Adpertisi Jurnal Kesehatan Amanah Jotika Journal in Management and Entrepreneurship Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Jurnal manajemen informasi kesehatan Journal of International Multidisciplinary Research ASSYIFA: Jurnal Ilmu Kesehatan Jurnal ARSI : Administrasi Rumah Sakit Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Ulil Albab Jurnal Rekam Medis dan Informasi Kesehatan Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health
ACHMAD JAELANI RUSDI
Institut Teknologi, Sains Dan Kesehatan RS Dr. Soepraoen Malang, Indonesia
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The Role of Inpatient Room Physical Design in Supporting the Quality of Health Services: A Case Study at Hospital X Saputri, Giovany Okvia; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ma'roef, Moch. Noer Hoedan
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1662

Abstract

This study aims to analyze the effect of inpatient room plans on the quality of nursing services at Hospital X, Blitar Regency. The background of this study is based on the change in the layout of the inpatient room after the functioning of the new building in the hospital, which causes confusion for patients and families due to information plans that are no longer in accordance with the actual conditions. This study uses a qualitative approach through observation, interviews, and open discussions with hospital technical staff. The results showed that unupdated spatial plans inhibited the effectiveness of nurses' work and decreased patient satisfaction. As a solution, the researchers designed a new plan that was more informative, easily accessible on social media, and placed in strategic areas of the hospital. The plan is expected to improve the flow of movement, support coordination between staff, and improve the quality of nursing services. Recommendations from this study include regular updates of the plan, the use of information technology, training of information officers, and the involvement of users in the evaluation of the plan.
The Outpatient Flow Procedure at the “Ngudi Waluyo” Wlingi Regional General Hospital Uses Canva Nugraheni, Shevia Dwi; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ma'roef, Moch. Noer Hoedan
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1671

Abstract

Outpatient registration is the initial stage in healthcare services at medical facilities. Ngudi Waluyo Regional General Hospital in Wlingi has demonstrated the ability to meet challenges in implementing outpatient procedures in accordance with established SOPs, while also providing innovations and new information to patients. This study aims to design an outpatient registration flow that is easy for patients to understand, especially in locating the intended polyclinic, particularly for new patients. The flow design was created using the Canva platform with a visual infographic-based approach. The method used is descriptive qualitative, with data collected through field observations and interviews with registration staff. The results of this study show that the use of visual media in the form of clear maps and icons greatly helps patients understand the registration process and directions to the polyclinic. The implementation of this visual design is recommended as a strategy to improve the quality of hospital services.
Qualitative Study on Data Integration Challenges for Implementing CRM in Health Promotion at Indonesian Primary Health Care Wijaya, Avid; Zein, Eiska Rohmania; Caesar Putra, Muhammad Dudayev; Rusdi, Achmad Jaelani; Sangkot, Hartaty Sarma
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 6 (2025): JUTIF Volume 6, Number 6, Desember 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.6.5616

Abstract

Primary health care (PHC) is increasingly required to implement targeted, adaptive, and evidence-based health promotion in line with the growth of digital health technologies. Nevertheless, the utilization of routine medical record data as a foundation for Customer Relationship Management (CRM) to support health promotion in PHC remains limited. Key constraints include fragmented information systems, high data processing burdens, and restricted analytic capacity. This study aimed to explore existing practices, barriers, and system development needs related to medical record based CRM to strengthen data-driven health promotion, with particular attention to data integration. A qualitative exploratory study was conducted in 2025 at PHC Wagir, Malang District, Indonesia. Data were obtained through semi-structured in-depth interviews with two key informants: a health promotion officer and a medical record and health information (RMIK) officer. Thematic analysis focused on five domains: current systems, use of data in PHC programs, challenges in data provision and utilization, information system requirements, and expectations for system development. The findings indicate that health promotion data are dispersed across multiple non-integrated applications, leading to double data entry, spreadsheet-based reprocessing, limited filtering, and minimal trend analysis or target segmentation. System instability and limited human resources further constrain analytic use. Informants emphasized the need for an integrated “single window” system featuring automated summaries, flexible filtering, disease trend visualization, multiuser access, and cross program integration. This study advances informatics in public health by proposing a socio technical framework for data-driven CRM implementation in resource limited primary care settings.
LITERATURE REVIEW: ANALYSIS OF THE SYSTEM FOR RECORDING AND REPORTING EXTRAORDINARY EVENTS (KLB) IN HEALTH CARE FACILITIES Amellia, Elsa Andara Dita Amellia; Fita Rusdian Ikawati; Achmad Jaelani Rusdi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.677

Abstract

Health service facilities (Fasyankes) play an important role in recording and reporting extraordinary events (KLB) as part of the national health system. However, there are still various obstacles in the recording and reporting system, such as discrepancies in patient identity, data duplication, reporting delays due to manual recording, and lack of digital infrastructure and training of health workers. This study aims to analyze the recording and reporting system of outbreak cases in health facilities based on a literature review of various previous studies. The method used was a literature review by analyzing relevant research results from 2019 to 2024. The results showed that implementing a digital system can improve the accuracy and efficiency of recording and reporting outbreak cases, enable early detection, and accelerate health interventions. However, obstacles such as limited human resources, high workload, and suboptimal coordination between agencies are still a challenge in implementing the system. Therefore, strengthening digital infrastructure, increasing the capacity of health workers, and optimizing coordination between agencies are needed to improve the effectiveness of the outbreak recording and reporting system in health facilities.
Literature Review: Security of Electronic Medical Record Patient Data Based on ISO27001 in Healthcare Facilities Jannah, syahfira nur jannah; Untung Slamet; Achmad Jaelani Rusdi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.680

Abstract

Patient data security in electronic medical records (EMR) is a major concern in healthcare facilities. This study aims to analyze EMR data security based on the ISO 27001 standard through a literature review method. Data were collected from various previous studies that discussed aspects of information security in the implementation of EMR. The results of the study indicate that although security mechanisms such as authentication, encryption, and access control have been implemented, weaknesses are still found in the management of access rights, recording user activities, and security policies. Several healthcare facilities have not fully met the ISO 27001 standard, especially in the aspects of risk management documentation and security evaluation. Therefore, it is necessary to improve security policies, train medical personnel, and provide periodic evaluations to ensure better protection of patient data.
A Literature Review: Faktor Penyebab Pending Klaim BPJS Kesehatan Di Rumah Sakit Dinda Dzurriyyatul Khasanah; Jaelani Rusdi, Achmad; Ansyori, Anis
Jurnal Rekam Medis & Manajemen Infomasi Kesehatan Vol. 5 No. 2 (2025): Desember
Publisher : Universitas Nasional Karangturi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53416/jurmik.v5i2.340

Abstract

Badan Penyelenggara Jaminan Sosial (BPJS) merupakan program pemerintah yang ditujukan untuk seluruh masyarakat indonesia agar mendapatkan layanan kesehatan yang merata. BPJS bekerjasama dengan Jaminan Kesehatan Nasional (JKN) untuk memberikan pelayanan kesehatan pada seluruh masyarakat Indonesia dengan sistem pembiayaan secara prospektif. Pada pelaksanaan program BPJS terdapat proses klaim yang apabila klaim tersebut terjadi pending maka akan mempengaruhi manajemen keuangan rumah sakit dan pelayanan rumah sakit. Tujuan penelitian ini adalah untuk menganalisis penyebab terjadinya pending klaim BPJS Kesehatan di rumah sakit. Penelitian ini menggunakan metode literature review dengan pendekatan framework PICO. Database pencarian artikel menggunakan google scholar. Keyword dan Boolean operator dalam penelitian ini menggunakan “faktor” AND “pending” OR “tertunda” AND “klaim” AND “BPJS” OR “JKN”. Hasil penelitian ditemukan penyebab pending klaim BPJS didominasi oleh ketidaklengkapan pengisiam berkas rekam medis; kemudian ketidaktepatan koding diagnosis dan kebijakan standart operasional prosedur (SOP) yang belum ada. Simpulan dari penelitian ini yaitu ketidaklengkapan pengisian berkas rekam medis dan ketidaksesuaian kode diagnosis menjadi faktor dominan penyebab pending klaim BPJS.
Co-Authors Abdur Rauf, Abdur Agung, Arnoldus Anugerah Agustina Rusfadir Akbar, Prima Soultoni Amalia Nur Kamila Amellia, Elsa Andara Dita Amellia Ana Fitriani Ancah Caesarina Novi Marchianti Anggraini, Retno Dwi Anis Ansyori Annastasia, Shinta Aprilia, Sendi Fantrri Arimbi Ulfa Nazira Aris Setyawan Ayu Indah Oktavia Ayu Indah Oktavia Ayuni, Amelia Septi Bulgis, Malikal Caesar Putra, Muhammad Dudayev Choiriyah, Ana Cininta, Sabila Nada Ayunani Dinda Dzurriyyatul Khasanah Diva Nur Asmianova Eka Agustina, Eka Faid, Roifatul Farma Duana Febrisari Putri Febrisari Putri Ramadani Fita Rusdian Ikawati Fita Rusdian Ikawati Fitriyani, Endang Hammam Abror Asminoto Ikawati, Fita Rusdian Jannah, syahfira nur jannah Khofiza Ardhani Ali Raharusun Khuriyana Patty Kirana, Erinia Rahayu Okta Kurniawan, Fendi Kusumaningrum, Tyas Lilik Afifah Lilik Afifah M. Yogi Riyantama Isjoni Ma'roef, Moch. Noer Hoedan Ma'ruf, Agus Sukron Maharani, Devi Maharani, Happy Eprilia Mahyuni, Ni Putu Reni Margareta, Ananda Agustin Marselina, Elystia Vidia Mawadda, Widdy Ma’ruf, Agus Syukron Melody Muna Anggraeni Moch.Noer Hoedan Ma’roef Moch.Noer Hoedan Ma’roef Mochamad Anshori Muslim, Saepul Nabila, Assiva Putri Nadhya Arie Twungga Dewi Murcahayaning Wulan Nayada Ilfania Arokhta Yunifa Nazira, Arimbi Ulfa Ni Putu Reni Mahyuni Ninda, Rahmaninda Putri Gading Ningsih, Dovi Dwi Mardiyah Nugraheni, Shevia Dwi Nuril Khabibatul Jamilah Oktariyono, Wisnu Rafi Oktoriani, Ervita Nindy Prabowo, Rahmadyo Yudhi Putri, Alya Nurryta Putri, Fenanda Berliana Putri Putri, Meuthia Berliana Qodar, Mita Lailatul R. A. Rengganis Ularan R.A. Rengganis Ularan Raharusun, Khofiza Ardhani Ali Rahma Putri Kasimbara Rengganis Ularan Retno Dewi Prisusanti Rifqi, Amir Muhammad Rizka Andika Sari Rusfadir, Agustina Sabila Nada Ayunani Cininta salsabila, Tsabita Amadea Sangkot, Hartaty Sarma Santy Irene Putri Saputri, Giovany Okvia Septya Anggari Salsa Hari Sukma Shoim, Achmad Slamet Suhariyono, Untung Slamet, Untung Suhairi, Ariski Yantika Suhariyono, Untung Slamet SUWITO SUWITO Syahira, Nurfathina Trisnanto, Puguh Yudho Umar Yasin, rana zakaria Untung Slamet Untung Slamet Suhariyono Untung Slamet Suhariyono Veninda, Nabella Wahandika, Akbar Novando Putra Widasari, Immaculata Vettha Sarasvati Y A Triana Ohoiwutun Yosin, Kresensia Dasilva Zein, Eiska Rohmania