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All Journal Jurnal Simantec Jurnal Kesehatan Hesti Wira Sakti Multidiciplinary Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan JURNAL PENDIDIKAN TAMBUSAI Hearty : Jurnal Kesehatan Masyarakat Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Indonesian of Health Information Management Journal (INOHIM) Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Jurnal Peduli Masyarakat jurnal syntax admiration Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Informatika (JUTIF) Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Jurnal Rekam Medis dan Manajemen Informasi Kesehatan PELS (Procedia of Engineering and Life Science) Journal of Training and Community Service Adpertisi Jurnal Kesehatan Amanah Innovative: Journal Of Social Science Research Jotika Journal in Management and Entrepreneurship Jurnal Pengabdian Masyarakat Bangsa Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Jurnal manajemen informasi kesehatan Journal of International Multidisciplinary Research ASSYIFA: Jurnal Ilmu Kesehatan Jurnal ARSI : Administrasi Rumah Sakit Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Ulil Albab Jurnal Rekam Medis dan Informasi Kesehatan Indonesia Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat
ACHMAD JAELANI RUSDI
Institut Teknologi, Sains Dan Kesehatan RS Dr. Soepraoen Malang, Indonesia
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The Role of Inpatient Room Physical Design in Supporting the Quality of Health Services: A Case Study at Hospital X Saputri, Giovany Okvia; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ma'roef, Moch. Noer Hoedan
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1662

Abstract

This study aims to analyze the effect of inpatient room plans on the quality of nursing services at Hospital X, Blitar Regency. The background of this study is based on the change in the layout of the inpatient room after the functioning of the new building in the hospital, which causes confusion for patients and families due to information plans that are no longer in accordance with the actual conditions. This study uses a qualitative approach through observation, interviews, and open discussions with hospital technical staff. The results showed that unupdated spatial plans inhibited the effectiveness of nurses' work and decreased patient satisfaction. As a solution, the researchers designed a new plan that was more informative, easily accessible on social media, and placed in strategic areas of the hospital. The plan is expected to improve the flow of movement, support coordination between staff, and improve the quality of nursing services. Recommendations from this study include regular updates of the plan, the use of information technology, training of information officers, and the involvement of users in the evaluation of the plan.
The Outpatient Flow Procedure at the “Ngudi Waluyo” Wlingi Regional General Hospital Uses Canva Nugraheni, Shevia Dwi; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ma'roef, Moch. Noer Hoedan
PROMOTOR Vol. 8 No. 6 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i6.1671

Abstract

Outpatient registration is the initial stage in healthcare services at medical facilities. Ngudi Waluyo Regional General Hospital in Wlingi has demonstrated the ability to meet challenges in implementing outpatient procedures in accordance with established SOPs, while also providing innovations and new information to patients. This study aims to design an outpatient registration flow that is easy for patients to understand, especially in locating the intended polyclinic, particularly for new patients. The flow design was created using the Canva platform with a visual infographic-based approach. The method used is descriptive qualitative, with data collected through field observations and interviews with registration staff. The results of this study show that the use of visual media in the form of clear maps and icons greatly helps patients understand the registration process and directions to the polyclinic. The implementation of this visual design is recommended as a strategy to improve the quality of hospital services.
Qualitative Study on Data Integration Challenges for Implementing CRM in Health Promotion at Indonesian Primary Health Care Wijaya, Avid; Zein, Eiska Rohmania; Caesar Putra, Muhammad Dudayev; Rusdi, Achmad Jaelani; Sangkot, Hartaty Sarma
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 6 (2025): JUTIF Volume 6, Number 6, Desember 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.6.5616

Abstract

Primary health care (PHC) is increasingly required to implement targeted, adaptive, and evidence-based health promotion in line with the growth of digital health technologies. Nevertheless, the utilization of routine medical record data as a foundation for Customer Relationship Management (CRM) to support health promotion in PHC remains limited. Key constraints include fragmented information systems, high data processing burdens, and restricted analytic capacity. This study aimed to explore existing practices, barriers, and system development needs related to medical record based CRM to strengthen data-driven health promotion, with particular attention to data integration. A qualitative exploratory study was conducted in 2025 at PHC Wagir, Malang District, Indonesia. Data were obtained through semi-structured in-depth interviews with two key informants: a health promotion officer and a medical record and health information (RMIK) officer. Thematic analysis focused on five domains: current systems, use of data in PHC programs, challenges in data provision and utilization, information system requirements, and expectations for system development. The findings indicate that health promotion data are dispersed across multiple non-integrated applications, leading to double data entry, spreadsheet-based reprocessing, limited filtering, and minimal trend analysis or target segmentation. System instability and limited human resources further constrain analytic use. Informants emphasized the need for an integrated “single window” system featuring automated summaries, flexible filtering, disease trend visualization, multiuser access, and cross program integration. This study advances informatics in public health by proposing a socio technical framework for data-driven CRM implementation in resource limited primary care settings.
LITERATURE REVIEW: ANALYSIS OF THE SYSTEM FOR RECORDING AND REPORTING EXTRAORDINARY EVENTS (KLB) IN HEALTH CARE FACILITIES Amellia, Elsa Andara Dita Amellia; Fita Rusdian Ikawati; Achmad Jaelani Rusdi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.677

Abstract

Health service facilities (Fasyankes) play an important role in recording and reporting extraordinary events (KLB) as part of the national health system. However, there are still various obstacles in the recording and reporting system, such as discrepancies in patient identity, data duplication, reporting delays due to manual recording, and lack of digital infrastructure and training of health workers. This study aims to analyze the recording and reporting system of outbreak cases in health facilities based on a literature review of various previous studies. The method used was a literature review by analyzing relevant research results from 2019 to 2024. The results showed that implementing a digital system can improve the accuracy and efficiency of recording and reporting outbreak cases, enable early detection, and accelerate health interventions. However, obstacles such as limited human resources, high workload, and suboptimal coordination between agencies are still a challenge in implementing the system. Therefore, strengthening digital infrastructure, increasing the capacity of health workers, and optimizing coordination between agencies are needed to improve the effectiveness of the outbreak recording and reporting system in health facilities.
Literature Review: Security of Electronic Medical Record Patient Data Based on ISO27001 in Healthcare Facilities Jannah, syahfira nur jannah; Untung Slamet; Achmad Jaelani Rusdi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.680

Abstract

Patient data security in electronic medical records (EMR) is a major concern in healthcare facilities. This study aims to analyze EMR data security based on the ISO 27001 standard through a literature review method. Data were collected from various previous studies that discussed aspects of information security in the implementation of EMR. The results of the study indicate that although security mechanisms such as authentication, encryption, and access control have been implemented, weaknesses are still found in the management of access rights, recording user activities, and security policies. Several healthcare facilities have not fully met the ISO 27001 standard, especially in the aspects of risk management documentation and security evaluation. Therefore, it is necessary to improve security policies, train medical personnel, and provide periodic evaluations to ensure better protection of patient data.
A Literature Review: Faktor Penyebab Pending Klaim BPJS Kesehatan Di Rumah Sakit Dinda Dzurriyyatul Khasanah; Jaelani Rusdi, Achmad; Ansyori, Anis
Jurnal Rekam Medis & Manajemen Infomasi Kesehatan Vol. 5 No. 2 (2025): Desember
Publisher : Universitas Nasional Karangturi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53416/jurmik.v5i2.340

Abstract

Badan Penyelenggara Jaminan Sosial (BPJS) merupakan program pemerintah yang ditujukan untuk seluruh masyarakat indonesia agar mendapatkan layanan kesehatan yang merata. BPJS bekerjasama dengan Jaminan Kesehatan Nasional (JKN) untuk memberikan pelayanan kesehatan pada seluruh masyarakat Indonesia dengan sistem pembiayaan secara prospektif. Pada pelaksanaan program BPJS terdapat proses klaim yang apabila klaim tersebut terjadi pending maka akan mempengaruhi manajemen keuangan rumah sakit dan pelayanan rumah sakit. Tujuan penelitian ini adalah untuk menganalisis penyebab terjadinya pending klaim BPJS Kesehatan di rumah sakit. Penelitian ini menggunakan metode literature review dengan pendekatan framework PICO. Database pencarian artikel menggunakan google scholar. Keyword dan Boolean operator dalam penelitian ini menggunakan “faktor” AND “pending” OR “tertunda” AND “klaim” AND “BPJS” OR “JKN”. Hasil penelitian ditemukan penyebab pending klaim BPJS didominasi oleh ketidaklengkapan pengisiam berkas rekam medis; kemudian ketidaktepatan koding diagnosis dan kebijakan standart operasional prosedur (SOP) yang belum ada. Simpulan dari penelitian ini yaitu ketidaklengkapan pengisian berkas rekam medis dan ketidaksesuaian kode diagnosis menjadi faktor dominan penyebab pending klaim BPJS.
Optimalisasi Waktu Pelayanan Pasien Saat Gangguan Sistem BPJS Kesehatan di Rumah Sakit Islam Aisyiyah Malang Dengan Metode PDCA Wijanarko , Febbry Noerrahma; Zachary , Nadya Yasa; Rahmadani , Salsa Billa Octavia; Putri , Salsabila Amelia; Rusdi , Achmad Jaelani; Ansyori , Anis; Efendi, Farid; Asroruddin , Muhammad
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 12 (2026): Februari
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i12.4067

Abstract

Maintenance pada sistem BPJS Kesehatan merupakan permasalahan yang berdampak langsung terhadap kelancaran proses pendaftaran pasien rawat jalan. Selama melaksanakan Pengabdian Masyarakat di Rumah Sakit Islam Aisyiyah Malang, ditemukan beberapa kendala, seperti kesalahan dalam proses verifikasi kepesertaan, gagalnya penerbitan Surat Eligibilitas Peserta (SEP), serta keterlambatan input data pelayanan ke dalam Sistem Informasi Manajemen Rumah Sakit (SIMRS). Situasi ini menyebabkan waktu tunggu pasien menjadi lebih lama dan menurunkan efisiensi kerja petugas. Tujuan dari kegiatan ini adalah menganalisis dampak maintenance sistem BPJS Kesehatan serta mengupayakan perbaikan pelayanan dengan menerapkan siklus Plan, Do, Check, Action (PDCA). Metode yang digunakan adalah kualitatif deskriptif melalui observasi langsung, wawancara dengan petugas pendaftaran, dan diskusi kelompok fokus (FGD). Hasil menunjukkan bahwa evaluasi alur pelayanan dan penerapan Standar Operasional Prosedur (SOP) alternatif dapat membantu petugas menjaga kelancaran pelayanan saat ada maintenance sistem. Selain itu, peningkatan kerja sama dan komunikasi rutin dengan BPJS Kesehatan serta sosialisasi SOP kepada petugas berkontribusi dalam mengurangi dampak maintenance sistem. Kesimpulannya, penerapan PDCA dan SOP yang fleksibel sangat efektif dalam meningkatkan kualitas dan efisiensi pelayanan pendaftaran pasien rawat jalan meskipun menghadapi kendala sistem eksternal.
Development of a Mobile-Based Ruminant Livestock Monitoring System at Sarwa Adem Mulya Multi-Party Cooperative M Syauqi Haris; Risqy Siwi Pradini; Achmad Jaelani Rusdi
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol. 9 No. 4 (2025): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : DPD Jatim Perkumpulan Dosen Indonesia Semesta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Sarwa Adem Mulya Multi-Party Cooperative, located in Dusun Petung Wulung, Toyomarto Village, Singosari District, Malang Regency, oversees more than 80 ruminant livestock farmers with 13 key livestock management activities. Until now, record-keeping has been conducted semi-manually using Google Forms, which presents several challenges: slow processing, low accuracy, and limited accessibility for farmers with low digital literacy. This community service program aims to develop a mobile application based on a Progressive Web App (PWA) that facilitates real-time livestock recording, integrates with the cooperative’s dashboard, and can be used offline. The implementation methodology includes socialization, training, technology deployment, mentoring, and evaluation. As a result, over 70% of cooperative members participated in the training, and 57 farmers actively used the application, recording more than 1,200 activity entries within the first three months. Evaluation indicates a 25% improvement in data recording accuracy, a significant reduction in data duplication, and the availability of an analytical dashboard for the cooperative. This program supports SDG (Sustainable Development Goals) 2 (Zero Hunger), SDG 3 (Good Health and Well-Being), SDG 8 (Decent Work and Economic Growth), as well as SDG 13 and 15 (Climate Action and Life on Land).
Tantangan Implementasi Rekam Medis Elektronik di Puskesmas Hammam Abror Asminoto; Achmad Jaelani Rusdi; Anis Ansyori
Jurnal Kesehatan Amanah Vol. 8 No. 1 (2024): Jurnal Kesehatan Amanah
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jka.v8i1.728

Abstract

This study aims to identify the extent to which the Health Center is ready for the implementation of Electronic Medical Records. The methodology applied in this study is Literature Review. The data sources used are secondary data collected from various literature sources available on the internet. The journal used is a reputable publication and focuses on the theme of readiness to implement electronic medical records at the Health Center. The collection of journals was carried out with inclusion criteria that included Population, Intervention, Comparator, Results, Time, Study Design, and Language, so that the total journals analyzed in this study reached 10 Journals. The readiness in the implementation of electronic medical records seen from the aspect of human resources in the Puskesmas shows that they are not fully prepared, because there are still several challenges such as the shortage of medical personnel responsible for medical records and the mismatch between the educational background of employees and the tasks carried out. In terms of cost, the Puskesmas is quite ready for the implementation of electronic medical records and no obstacles were found in terms of funding. In terms of materials, the Puskesmas is not fully prepared, because there are still several problems faced, such as the lack of computers, network problems that are often unstable, and system disruptions that cause errors. In the mechanical aspect, the health center showed quite good readiness, with the results of the study showing that the health center developed more electronic medical record systems using the waterfall approach. However, there are no health centers that implement an electronic system for RME developed by the Ministry of Health in this study. In terms of methodology, the Puskesmas is quite ready, which can be evidenced by the existence of Standard Operating Procedures (SOP) for the implementation of Electronic Medical Records in several Puskesmas.  
A Literature Review: Faktor Penyebab Pending Klaim BPJS Kesehatan Di Rumah Sakit Dinda Dzurriyyatul Khasanah; Achmad Jaelani Rusdi; Anis Ansyori
Jurnal Rekam Medis & Manajemen Infomasi Kesehatan Vol. 5 No. 2 (2025): Desember 2025
Publisher : Universitas Nasional Karangturi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53416/jurmik.v5i2.340

Abstract

Badan Penyelenggara Jaminan Sosial (BPJS) merupakan program pemerintah yang ditujukan untuk seluruh masyarakat indonesia agar mendapatkan layanan kesehatan yang merata. BPJS bekerjasama dengan Jaminan Kesehatan Nasional (JKN) untuk memberikan pelayanan kesehatan pada seluruh masyarakat Indonesia dengan sistem pembiayaan secara prospektif. Pada pelaksanaan program BPJS terdapat proses klaim yang apabila klaim tersebut terjadi pending maka akan mempengaruhi manajemen keuangan rumah sakit dan pelayanan rumah sakit. Tujuan penelitian ini adalah untuk menganalisis penyebab terjadinya pending klaim BPJS Kesehatan di rumah sakit. Penelitian ini menggunakan metode literature review dengan pendekatan framework PICO. Database pencarian artikel menggunakan google scholar. Keyword dan Boolean operator dalam penelitian ini menggunakan “faktor” AND “pending” OR “tertunda” AND “klaim” AND “BPJS” OR “JKN”. Hasil penelitian ditemukan penyebab pending klaim BPJS didominasi oleh ketidaklengkapan pengisiam berkas rekam medis; kemudian ketidaktepatan koding diagnosis dan kebijakan standart operasional prosedur (SOP) yang belum ada. Simpulan dari penelitian ini yaitu ketidaklengkapan pengisian berkas rekam medis dan ketidaksesuaian kode diagnosis menjadi faktor dominan penyebab pending klaim BPJS.
Co-Authors Abdur Rauf, Abdur Agung, Arnoldus Anugerah Agustina Rusfadir Akbar, Prima Soultoni Amalia Nur Kamila Amellia, Elsa Andara Dita Amellia Ana Fitriani Ancah Caesarina Novi Marchianti Anggraini, Retno Dwi Anis Ansyori Annastasia, Shinta Aprilia, Sendi Fantrri Arimbi Ulfa Nazira Aris Setyawan Asroruddin , Muhammad Avid Wijaya Ayu Indah Oktavia Ayu Indah Oktavia Ayuni, Amelia Septi Bulgis, Malikal Choiriyah, Ana Cininta, Sabila Nada Ayunani Dinda Dzurriyyatul Khasanah Dinda Dzurriyyatul Khasanah Diva Nur Asmianova Diva Nur Asmianova Efendi, Farid Eka Agustina, Eka Faid, Roifatul Farma Duana Febrisari Putri Febrisari Putri Ramadani Ferrari, Raynald Fita Rusdian Ikawati Fitriyani, Endang Hammam Abror Asminoto Jannah, syahfira nur jannah Khofiza Ardhani Ali Raharusun Khuriyana Patty Kirana, Erinia Rahayu Okta Kurniawan, Fendi Kusumaningrum, Tyas Lilik Afifah M. Syauqi Haris M. Yogi Riyantama Isjoni Ma'roef, Moch. Noer Hoedan Ma'ruf, Agus Sukron Maharani, Devi Maharani, Happy Eprilia Mahyuni, Ni Putu Reni Margareta, Ananda Agustin Marselina, Elystia Vidia Mawadda, Widdy Ma’ruf, Agus Syukron Melody Muna Anggraeni Moch.Noer Hoedan Ma’roef Moch.Noer Hoedan Ma’roef Mochamad Anshori Muhammad Dudayev Caesar Putra Murcahayaning Wulan, Nadhya Arie Twungga Dewi Muslim, Saepul Nabila, Assiva Putri Nadhya Arie Twungga Dewi Murcahayaning Wulan Nayada Ilfania Arokhta Yunifa Nazira, Arimbi Ulfa Ni Putu Reni Mahyuni Ninda, Rahmaninda Putri Gading Ningsih, Dovi Dwi Mardiyah Nugraheni, Shevia Dwi Nuril Khabibatul Jamilah Oktariyono, Wisnu Rafi Oktoriani, Ervita Nindy Prabowo, Rahmadyo Yudhi Putri , Salsabila Amelia Putri, Alya Nurryta Putri, Febrisari Putri, Fenanda Berliana Putri Putri, Meuthia Berliana Qodar, Mita Lailatul R. A. Rengganis Ularan R.A. Rengganis Ularan Raharusun, Khofiza Ardhani Ali Rahma Putri Kasimbara Rahmadani , Salsa Billa Octavia Rengganis Ularan Retno Dewi Prisusanti Rifqi, Amir Muhammad Risqy Siwi Pradini Rizka Andika Sari Rizka Andika Sari Rusfadir, Agustina Sabila Nada Ayunani Cininta salsabila, Tsabita Amadea Sangkot, Hartaty Sarma Santy Irene Putri Saputri, Giovany Okvia Septya Anggari Salsa Hari Sukma Shoim, Achmad Slamet, Untung Suhairi, Ariski Yantika SUWITO SUWITO Syahira, Nurfathina Syukron Ma'ruf, Agus Trisnanto, Puguh Yudho Umar Yasin, rana zakaria Untung Slamet Untung Slamet Suhariyono Veninda, Nabella Wahandika, Akbar Novando Putra Widasari, Immaculata Vettha Sarasvati Wijanarko , Febbry Noerrahma Y. A. Triana Ohoiwutun, Y. A. Triana Yosin, Kresensia Dasilva Zachary , Nadya Yasa Zein, Eiska Rohmania