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Journal : Jurnal Ilmiah Tata Sejuta STIA Mataram

Studi Komparasi Survei Kepuasan Masyarakat (SKM) Terhadap Pelayanan Publik Tahun 2019 (Studi di Dinas Dukcapil Kota Mataram dan Dukcapil Kabupaten Lombok Barat) hidayat, rahmad hidayat; Rahcman, M. Taufik; Burhan, M. Rahmatul
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 6 No 2 (2020): JURNAL ILMIAH Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v6i2.131

Abstract

Public services that should have been better in every country, in every province and even in every region to the villages, but apparently our minds still see and lead to a complicated and complex public service process. This shows that the condition of public services in Indonesia is still far from the expectations of the community. As for the formulation of the problem in this study, namely: How do the comparisons / comparisons of the Community Satisfaction Survey (SKM) Against Public Services in 2019 (Study at the Mataram City Dukcapil and Dukcapil Services in West Lombok Regency)? and what are the inhibiting and supporting factors in public services conducted by the Mataram City Dukcapil Office and West Lombok Dukcapil District ?. This research is a type of survey research. Based on the results of the study note the comparison / comparison of the Community Satisfaction Survey (SKM) on Public Services in 2019 in the West Lombok Regency Dukcapil and Mataram City Dukcapil Services obtained the value of service quality with the category "B" which indicates the community satisfaction in the Population and Civil Registry Office of West Lombok Regency get the title "good". Whereas in the Department of Population and Civil Registry, the City of Mataram also received a good title but with a higher value. The inhibiting and supporting factors in public services conducted by the West Lombok Regency Dukcapil and the Mataram City Dukcapil Office are related to the variety of service time perceived to be quite long. In addition, even though the tariff has been free, it still gets a maximum score.
KEBIJAKAN PENGATURAN MUSIK KECIMOL DALAM BUDAYA SASAK NYONGKOLAN DI KECAMATAN JONGGAT TAHUN 2021 (STUDI KASUS DI DESA SUKARARA) Hidayat, Rahmad; Mustamin, Mustamin; Mintasrihardi, Mintasrihardi; Nazwin, Asfarony Hendra
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 9 No 1 (2023): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v9i1.444

Abstract

The phenomenon of the Nyongkolan procession with kecimol music has become a trend and even a habit in all areas of the island of Lombok, there was no Jonggat sub-district before. The nature of the people who are less able to filter out foreign culture or new ideas that can damage the original Sasak customs, including considering kecimol music as the original Sasak culture. Seeing the various negative impacts of this, the Jonggat sub-district government in this case Sukarara village made a policy of regulating kecimol music in Nyongkolan and it can be said to be successful. The regulation of the use of kecimol music in the Sasak Nyongkolan cultural series, Sukarara village, Jonggat sub-district is a form of government effort located at the sub-district to village level to restore the authenticity of the Sasak culture in a series of traditional wedding ceremony processions. Nyongkolan should be regulated by mutual agreement between the village heads in the Jonggat sub-district. From this phenomenon, the research team is interested in knowing the function of kecimol music regulation and knowing the challenges related to kecimol music regulation policy. This research is a descriptive type with a qualitative approach. Collecting data by in-depth interviews, observations, and technical documentation. Interactive data model analysis, where data collection until the research ends simultaneously and continuously with interpretation and data reference referring to theoretical references according to research problems. The results showed that Nyongkolan which is a tradition of the people of Lombok, especially in Sukarara Village, Kec. Jonggat Kab. Central Lombok where there is no significant ban on the use of kecimol music because there are no clear regulations. Village and sub-district governments can only encourage the use of traditional musical instruments and do not cross state roads. The Covid-19 moment also influenced the Nyongkolan setting when this research was conducted.
Analisa Penerapan Sistem Merit Di Pemerintah Kota Mataram (Studi Pengisian Jabatan Pimpinan Tinggi Pratama Tahun 2022) Hidayat, Rahmad
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 9 No 2 (2023): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v9i2.603

Abstract

One of the presidents prHiority programs is human resource development. Human resource development is one of the determining factors for organizational policies, including government organizations. In addition, human resources (apparatus) are also a whisper for the smooth running of bureaucratic reform. Human resources are one aspect of achieving the goals of government organizations, namely providing optimal public services. Therefore, it is necessary to apply the merit system to obtain human resources, in this case specifically the best State Civil Apparatus (ASN), including in the process of filling the pratama high leadership positions (JPT) within the Mataram City Government. This study aims to describe the application of the merit system in the government of Mataram City. This study uses a qualitative approach with data collection methods consisting of in-depth analysis, documentation and observation. Data analysis used technical qualitative data analysis. Data validity was tested using triangulation techniques. The research gave the result that the Mataram city government had basically implemented a merit system in ASN management. In filling out the JPT, it has been carried out with the stages of preparation, implementation and evaluation in accordance with the provisions. Many indicators of the criteria for implementing the merit system have also been created and implemented by the Mataram City government. Things that are still considered not responsive enough by directly inviting LANs who have experience in implementing merit systems. One of the deficiencies found in this study is related to an assessment center that is not yet owned by the Mataram city government.
Pelayanan Perizinan pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu ( DPMPTSP ) (Studi Peraturan Bupati Lombok Tengah Nomor 35 Tahun 2022 Tentang Penyelenggaraan Mal Pelayanan Publik) Hidayat, Rahmad; Fitri, Sri Lela; Hidayatullah, Hidayatullah; Dermawan, M. Ariy
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 10 No 1 (2024): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v10i1.621

Abstract

In Central Lombok Regional Regulation No. 35 of 2022 concerning the Implementation of Public Service Malls (MPP), which aims to provide fast, affordable and transparent services. The implementation of this MPP is under the auspices of the Department of Investment and One Stop Integrated Services (DPMPTSP) and in this research the focus is on licensing services at DPMPTSP through Public Service Mall innovation.This research aims to find out how licensing services are implemented at DPMPTSP through the Central Lombok Public Service Mall innovation and what factors influence it. The research approach used in this research is a qualitative descriptive research approach where the research results are obtained from interviews with service heads, service secretaries, MPP managers, DPMPTSP staff, service officers, and permit applicants. The results of this research found that the implementation of licensing services at the One Stop Investment and Integrated Services Service (DPMPTSP) through the Central Lombok Regency Public Service Mall innovation has gone as expected. This can be seen from the researcher's analysis using indicators of communication, resources, disposition and bureaucratic structure. Good communication between organizers and permit applicants is carried out through socialization both online and offline. Human resources are sufficient to carry out services, but after one year they experience obstacles due to a lack of human resources due to the increase in visitors. A clear disposition with standards that have been determined in accordance with statutory regulations. The bureaucratic structure that has been determined will simplify the licensing service process because it runs according to the SOP that has been determined. The combination of these four aspects means that the implementation of licensing services can be carried out properly. These four indicators are also included in what factors influence them. In implementing this policy there are also influencing aspects, namely: Initial information, licensing process, customer service, security, evaluation.
Co-Authors -, Mintasrihardi - Abdul Sakban Abdurahman Abdurrahman Adawiah, Radiatul Adi Sucipto, Adi Adiman Fariadin Adriana Wahyuningsi Afriansyah, Indra Afrina, Cut agonda joman, Angelina desiyanti Agus Suryono Agustiani, Amelia Ainul Husna Al Ma’ruf Al Ma’ruf Ali, Ahmad Syarif Amelia Agustiani Amil Amil Andani, Mira Apriani, Reza Aprianingrum, Rahayu Ardyawin, Iwin Asfarony Hendra Nazwin Ashari, Widia Karisma Astuti, Puja Azhary, Ali Badi'ah, Novita Riadhul Baiq Reinelda Tri Yunarni Baiq Reinelda Tri Yunarni Berliani, Ketty Burhan, M. Rahmatul Cahyani, Anindia Rizkila Candra Candra Dermawan S, M Ary Dermawan S, M.Ariy Dermawan, M. Ariy Dermawan, muhammad Ariy diana, nurli Dini Andriani Emil Tazahroq Eni Astuti H. M. Nur Erlin Erlin Erma Suryani Farfan, M Fatmawati Fatmawati Febriansyah, Krisna Fikri Haikal Fitri, Nahsanil Fitri, Sri Lela Gunawan, Endry Hadi, Ayatullah Harna, Safira Dwi Hartiani, Dina Hendra Nazwin, Asfarony Hidayatullah Hidayatullah Hidayatullah Hidayatullah Humaya, Siti Ida Royani Ilham Ilham Ilham Zitri Ima Ferbiyanti Inka Nusamuda Pratama Inong Febrianti Irma Setiawan, Irma Iskandar Iskandar Isnaini Isnaini Iwan Tanjung Sutarna Iwin Ardyawin Jumiati Jumiati Karlina, Inang Khaikal, M Fikri Kurniasi, Ayu Kusuma, Lia laelatun Nisa Lalu Nanang Alwi Lina, Resi Nopa Lisa Andriani Lova Hadi reksa Lusiana Herawati M al-khusaini, M al-khusaini M Awaluddin M Taufik Rachman M. Awaluddin M. Rahmatul Burhan M. Rosihan M. Ulfatul Akbar Jafar Mahsar Mahsar Mardiah Mardiah Mintasrihardi Mintasrihardi Mintasrihardi, Mintasrihardi Muhammad Afzal Muhammad Aprian Jailani Muhammad Ariy Dermawan Muhammad Raehan Muliani Muliani, Muliani Mursalim Mursalim Mustamin H. Idris mustamin mustamin Mustamin Mustamin Nafillah Nafillah Nafillah, Nafillah Nazwin, Asfaroni Hendra Nazwin, Asfarony Hendra Nugraha, Maulina Garim Nur Fadillah, Nur Nuraeni Nuraeni Nurfitrianingsih, Nurfitrianingsih Nurhayu Nurhayu Nurlidiana, Nurlidiana Nurmaya Nurmaya Nurul Rahmania Nurwelis, Nurwelis Palahuddin Palakyah, Ida Yatun Pratama, Inka Nusamuda Putri Indah Lestari Putri, Eka Dania Rahcman, M. Taufik Rahma Indriani Rahmadani Rahmadani Rahman, Nanang Rahmi, Siti Atika Ramadhan, Rafly Naufal Rifaid Rifaid Rifaid, Rifaid rihardi, Mintas Rizaldi, Wandi Rosmini Rosmini RR. Ella Evrita Hestiandari S, M. Ariy Dermawan Sabrina, Nadia Saddam Saddam Salmin Dengo Salmin Salmin salmin salmin salsabila, elvira hilwa Samsul Hadi Saputri, Wahyu Selva Selva Selva, Selva Siti Atika Rahm Soniati Sri Atiah Ningsih Suci Arliani Sudarta Sudarta Suheldi, Rizki Supriyatnak, Kokom Susi Helmalia Trisnawati, Alinda Dewi Ulandari, Ilna Utama, Putri Nurbaiti Venia, Paula Vitra, Diana WAHYUDI, DIKI Wandi Rizaldi Widyastuti, Tri Utami Yanti Yanti yogi alfian Yudhi Lestanata Zedi Muttaqin