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Sumartik
Universitas Muhammadiyah Sidoarjo
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Pengaruh Work Life Balance, Dan Work Load Di Lingkungan Kerja Terhadap Turnover Intention Karyawan Melalui Kepuasan Kerja Di Industri Retail Di Kabupaten Sidoarjo Hansya Maulana; Rifdah Abadiyah; Sumartik
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1311

Abstract

penelitian ini bertujuan untuk menganalisis pengaruh work life balance dan beban kerja terhadap turnover intention karyawan di industri retail di Kabupaten Sidoarjo dengan kepuasan kerja sebagai variabel mediasi. Metode yang digunakan adalah kuantitatif dengan penyebaran kuesioner kepada 148 responden karyawan retail yang dipilih secara random sampling, analisis data dilakukan menggunakan metode Partial Least Square (SmartPLS) untuk menguji pengaruh langsung maupun tidak langsung antar variabel. Hasil penelitian ini diharapkan bisa memberikan wawasan bagi manajemen perusahaan dalam meningkatkan kepuasan kerja dan menurunkan tingkat turnover melalui pengelolaan keseimbangan kerja dan beban kerja secara efektif.
Pengaruh Social Media Marketing, Price Perception, dan Electronic Word of Mouth Terhadap Keputusan Pembelian Produk Moisturizer The Originote Studi Pada Konsumen TikTok Shop Muhammad Andik Diantoro; Rifdah Abadiyah; Sumartik Sumartik
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1331

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Social Media Marketing, Price Perception, dan Electronic Word of Mouth terhadap keputusan pembelian produk Moisturizer The Originote pada konsumen TikTok Shop. Penelitian menggunakan pendekatan kuantitatif dengan meto­de survei. Teknik pengambilan sampel dilakukan secara purposive sampling terhadap 100 responden yang pernah membeli dan menggunakan produk Moisturizer The Origi­note melalui TikTok Shop. Pengumpulan data dilakukan melalui kuesioner daring, sedangkan analisis data menggu­na­kan metode Structural Equation Modeling–Partial Least Square (SEM-PLS) dengan bantuan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa Social Media Marketing, Price Perception, dan Electronic Word of Mouth berpengaruh positif dan signifikan terhadap keputusan pembelian, dengan Social Media Marketing sebagai variabel yang memiliki pengaruh paling dominan, diikuti oleh Electronic Word of Mouth dan Price Perception. Temuan ini menunjukkan bahwa strategi pemasaran media sosial yang efektif, persepsi harga yang sesuai dengan nilai produk, serta ulasan dan rekomendasi konsumen secara daring berperan penting dalam mendorong keputusan pembelian.
Pengaruh Fasilitas, Kualitas Pelayanan Dan Lokasi Terhadap Kepuasan Pelanggan Pada Toko Brightmarket Di Seduri Mojosari Amanda Aprilia Berliani; Mas Oetarjo; Sumartik
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1336

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh fasilitas, kualitas pelayanan, dan lokasi terhadap kepuasan pelanggan pada Toko Brightmarket di Seduri, Kecamatan Mojosari, Kabupaten Mojokerto. Penelitian ini menggu­na­kan pendekatan kuantitatif dengan metode survei melalui kuesioner yang disebarkan kepada 100 responden yang pernah berbelanja di Brightmarket Seduri. Teknik pengam­bilan sampel menggunakan metode aksidental sampling. Analisis data dilakukan dengan metode Structural Equation Modeling–Partial Least Square (SEM-PLS) menggunakan perangkat lunak SmartPLS versi 3.0. Hasil penelitian menun­jukkan bahwa fasilitas, kualitas pelayanan, dan lokasi berpe­ngaruh positif dan signifikan terhadap kepuasan pelanggan. Temuan ini mengindikasikan bahwa peningkatan kualitas fasilitas, pelayanan yang optimal, serta pemilihan lokasi yang strategis dapat meningkatkan kepuasan pelang­gan. Oleh karena itu, pengelola Brightmarket diharapkan mampu mempertahankan dan meningkatkan ketiga aspek tersebut untuk menciptakan pengalaman berbelanja yang lebih baik.
Competence Motivation Reward and Employee Performance with Work Enthusiasm: Kompetensi, Motivasi, Insentif, dan Kinerja Karyawan dengan Semangat Bekerja Arbyanto, Fauzi Zulmi; Sumartik
Indonesian Journal of Law and Economics Review Vol. 20 No. 4 (2025): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v20i4.1446

Abstract

General Background: Human resource quality remains a central concern for organizations seeking sustainable performance. Specific Background: PT JMTO Ruas Krian–Gresik faces performance challenges reflected in employee attendance and work enthusiasm. Knowledge Gap: Previous studies have discussed competence, motivation, and reward, yet limited empirical evidence integrates work enthusiasm as an intervening variable in this organizational context. Aims: This study aims to analyze the relationships between competence, motivation, reward, and employee performance with work enthusiasm as an intervening variable. Results: Using a quantitative correlational design with questionnaire data from 86 employees and SPSS-based analysis, the findings show that competence, motivation, and reward are positively associated with employee performance, both partially and simultaneously. Work enthusiasm mediates the relationship between these variables and performance. Novelty: The study presents an integrated model positioning work enthusiasm as an intervening variable within a single organizational setting. Implications: The findings provide empirical insights for human resource management practices related to competence development, motivational strategies, and reward systems in improving employee performance. Keywords: Competence; Motivation; Reward; Employee Performance; Work Enthusiasm Key Findings Highlights: Competence demonstrates a strong statistical association with employee output indicators Reward shows the highest standardized coefficient among examined predictors Work enthusiasm functions as a mediating mechanism within the proposed model
Employee Performance Determinants in Organizational Work Contexts: Faktor-Faktor Penentu Kinerja Karyawan dalam Konteks Kerja Organisasi Clarissa, Ardelia Putri Devi; Andriani, Dewi; Firdaus, Vera; Sumartik
Indonesian Journal of Law and Economics Review Vol. 20 No. 4 (2025): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v20i4.1460

Abstract

General Background Employee performance remains a central concern in organizational management due to its direct association with goal attainment and service quality. Specific Background Previous studies have emphasized leadership, communication, work environment, and organizational culture as key factors shaping employee performance across sectors. Knowledge Gap However, empirical evidence examining these variables simultaneously within specific organizational contexts remains limited. Aims This study aims to analyze the relationships between organizational factors and employee performance within the selected research setting. Results The findings indicate that leadership practices, communication patterns, and work-related conditions demonstrate statistically supported relationships with employee performance. Novelty The study offers contextual empirical evidence by integrating multiple organizational variables within a single analytical framework applied to a localized organizational setting. Implications These results provide practical insights for organizational managers in formulating policies related to human resource management while also contributing to the enrichment of empirical literature on employee performance determinants. Keywords: Employee Performance, Leadership, Communication, Work Environment, Organizational Culture Key Findings Highlights: Multiple organizational factors show measurable associations with employee outcomes Managerial practices are contextually linked to work behavior patterns Organizational conditions remain central to performance-related evaluations
Work Family Conflict, Individual Characteristic, and Teamwork on Employee Performance in Transportation Sector Dwi Fajar Andriani, Retno; Sumartik, Sumartik; Firdaus, Vera
Jurnal Ilmiah Sumber Daya Manusia Vol 6 No 3 (2023): MEI: JENIUS (JURNAL ILMIAH MANAJEMEN SUMBER DAYA MANUSIA)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v6i3.29567

Abstract

This research aims to identify and anlyze Work Family Conflict, Individual Characteristic, and Teamwork on Work Performance in the transportation sector. This research using a quantitative approach. The sampling using the total sample technique with the number of respondents as many as 60 respondents from Dinas Perhubungan Surabaya City Bidang Angkutan. The Data collection techniques using questionnaires distributed through questionnaires. The data analysis technique in this study used multiple linear regression analysis. Data processing in this study used the SPSS 25 software program (statistical program for the social sciences). The results of this study show that the work family conflict has a negative and significant effect on employee performance, individual characteristics has a positive and significant effect on employee performance, team work has a positive and significant effect on employee performance work family conflict, individual characteristic, teamwork simultaneously have a positive and significant effect on employee performance.
Pengaruh Inovasi Produk, Kualitas Layanan Purna Jual, dan Kepercayaan Merek Terhadap Kepuasan Konsumen Pengguna iPhone Nugroho, Duta Atma Jati Aji; Sumartik, Sumartik; Hariasih, Misti
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1371

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh inovasi produk, kualitas layanan purna jual, dan kepercayaan merek terhadap kepuasan konsumen di kalangan pengguna iPhone di Kabupaten Sidoarjo. Permasalahan penelitian berfokus pada kontribusi ketiga variabel tersebut dalam membentuk pengalaman dan kepuasan pengguna smartphone di segmen premium. Metode penelitian menggunakan pendekatan kuantitatif dengan pengambilan sampel purposif sebanyak 100 responden yang memiliki pengalaman membeli dan menggunakan iPhone. Analisis data dilakukan menggunakan Partial Least Squares-Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa inovasi produk, kualitas layanan purna jual, dan kepercayaan merek memiliki dampak positif dan signifikan terhadap kepuasan konsumen. Temuan ini menegaskan bahwa keunggulan teknologi, sistem dukungan layanan resmi yang responsif, dan reputasi merek yang konsisten merupakan faktor kunci dalam mendorong kepuasan pengguna. Studi ini menyimpulkan bahwa integrasi pengembangan fitur kreatif dan layanan pelanggan yang prima dapat memperkuat loyalitas merek dan mempertahankan daya saing perusahaan di tengah dinamika persaingan industri teknologi global.
Pengaruh Knowledge Sharing, Human Relation, dan Self Efficacy terhadap Kinerja Pegawai (Studi Kasus pada Badan Pengawasan Keuangan dan Pembangunan (BPKP) Perwakilan Provinsi Jawa Timur) Ambariya, Umi Nafakhatu; Sumartik, Sumartik; Kusuma, Kumara Adji
Ekonomis: Journal of Economics and Business Vol 10, No 1 (2026): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v10i1.2752

Abstract

The purpose of this study is to analyze the influence of knowledge sharing, human relations, and self-efficacy on the performance of BPKP East Java Representative employees. This type of research uses a quantitative approach with a survey method using a questionnaire to collect data. The sampling technique in this study used a total sampling of 190 employees. Multiple linear regression analysis includes classical assumption tests, validity tests, reliability tests, t-tests, F-tests and determinant coefficients. The results of this study reveal that simultaneously and partially there is a positive and significant influence between the variables of knowledge sharing, human relations, and self-efficacy on employee performance at the BPKP East Java Representative Office.
Pengaruh Kualitas Kerja, Lingkungan Kerja dan Disiplin Kerja Terhadap Kinerja Pegawai di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo Erlithasari, Erine; Firdaus, Vera; Sumartik, Sumartik
Ekonomis: Journal of Economics and Business Vol 10, No 1 (2026): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v10i1.2190

Abstract

This study aims to analyze the influence of work quality, work environment, and work discipline on employee performance at the Population and Civil Registration Office of Sidoarjo Regency. This study uses a saturated sample, meaning that all 100 employees at the Population and Civil Registration Office of Sidoarjo Regency were used as research samples. The data collection technique was carried out using a proportional sampling technique. Data were collected through questionnaires and then analyzed using multiple linear regression. The results of this study revealed that simultaneously and partially there was a positive and significant influence between the variables of work quality, work environment, and work discipline on employee performance at the Population and Civil Registration Office of Sidoarjo Regency.
Pengaruh Kepemimpinan Transformasional, Disiplin Preventif, dan Kompensasi Finansial Terhadap Kinerja Karyawan Pada PT. XX Febriyanti, Rada; Sumartik, Sumartik; Sriyono
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6108

Abstract

This study aims to ascertain the direct effects of financial compensation, transformational leadership, and preventative discipline on employee performance at PT. Xx. Both primary and secondary data are used in this kind of quantitative study. With a total of 120 employees, the researcher employed saturation sampling, a non-probability sampling approach. A Likert scale, with a range of 1 to 5, was used to measure the data gathering strategy in this study. Data was gathered through observations, interviews, and questionnaires. The study's findings demonstrates that employee performance is directly impacted by transformational leadership. Employee performance is directly impacted by preventive discipline. Employee performance is directly impacted by transformational leadership. Employee performance is directly impacted by financial pay.
Co-Authors Abdillah, M. Surya Fransisco Abdullah Hilmi Ar Rifani Adinda Putri Damayanti Adinda, Taskia Putri Adji Kusuma, Kumara Affandi, M Yusuf Agung Kurnia Harta Ahmad Anwar Mudzakkir Azmi Ahmad Rivaldi Mareyza Aisy, Rohadatul Aisyah Putri, Aisyah Alfan, Ahmad Alifiyah, Sabilah Tri Alldy Rantotanio Amaliyah, Rose Amanda Aprilia Berliani Ambariya, Umi Nafakhatu Angger Syanindra Alvin Anzas Budi Arbyanto, Fauzi Zulmi Ardi Saputro Ariestya Putri Pambajeng Arifin, Moch Bagus Ariskiya, Safira Atikha Sidhi Cahyana Awalya, Salma Rizky Ayu Akhmala Ayu Lucy Larassaty Bachrudin Bagus Irawan Bagus Irawan Bianca Bella Dina Boby Ariyanto Cahyati, Inneke Clarissa, Ardelia Putri Devi Damayanti , Sella Damayanti, Sella Darmarini, Aulia Rahma Darmawan, Ridha Arizka Dedy Dedy dedy dedy, dedy Dela Ayu Permatasari Destiviani, Shelia Dewi Andriani Dewi Andriani Dewi Komala Sari Dhea Ariesta Putri Dia Rachmalia Dikky Putra Darmawan Djuwantoro, Vani Sofiah Dwi Ayu Miftakhul Qiftiyah Dwi Fajar Andriani, Retno Eki Wulanfitri Eko Pristiwanto Emmira iffat Erina Sonji Syaillatul Ilmi Erlithasari, Erine Faiza Faizi, Ahmad Nur Fani, Hamida Fariz Maulana Faurina, Retno Dita Fa’una, Dyah Atia Mayang Febriansyah, Rizky Eka Febrianti, Nila Osama Febriyanti, Rada Firdaus, Ronald Fisabilillah Ibnu Roy Galuh Ratmana Hanum Gerung, Vido Michael Ghassani, Ferdianti Almas Abharina hanafi, khafid khoirul Hansya Maulana Harta, Agung Kurnia Hasan Ubaidillah Hasan Ubaidillah Hayati, Nuril Helza Sabila, Rani Herlinda Maya Kumala Herlinda Maya Kumala Sari, Herlinda Maya Kumala Hidayati, Levina Zahirah Husain, Fachri Ramizard Ika Oktaviyanti Ilmi, Ica Safaatul Imroatus Sholikhah, Imroatus Intan Agustin Jannah, Safira Nur Jessica Berliana Salsabilla Jihan Nada Farera Junio, Evan Agung Karina Dwi Cahyani Kebajikan, Satriyo Gadang Khafi Khafidin Kholilatul Mufarrohah Kumara Adji Kusuma Kyki Veronica Anggraeni Leni Anggraeni Lilik Indayani Lisa Ayu Pransiska Lisa Rachmadiyah Lita, Kunnurul Mahardhika, Eggi Mahendra, Danar Putra Mareyza, Ahmad Rivaldi Mariani, Anti Mas Oetarjo Masruroh, Indah Maulidiyah, Nur Laili Mayyora, Elssya Mirnanda Wahyu Prastika Misti Hariasih Moch Taufik Mochamad Rizal Yulianto Mochammad Riski Permana Putra Mohamad Rahmadhika Mohammad Ma’ruf Rois Muhammad Acep Gina Anggara Muhammad Agus Baihaki Muhammad Andik Diantoro Muhammad Husnul Khuluq Muhammad Syaifuddin Muhammad Yani Muhammad Yani, Muhammad Mukhamat Ali Mukhammat Ali Bachrudin Nabila Wakhidatur Roudhoh Nabilah, Alivioni Aizzatin Nailul Isnaini Agustin Nihlatul Qudus Sukma Nirwana Ningrati, Nur Rahayu Nizar Rifqi, Muchammad Wildan Nugroho, Duta Atma Jati Aji Nuhbah Angelin Nur Anisa Rahma Nur Indah Tirtasari Nur Laili Maulidiyah Nuzulita, Shela Felisya Octaviani, Hesty Oetarjo, Mas Pinata, Febby Tiara Pradyta, Ayu Pramesty Ardea Nur Dianta Prasastia Maudita Putri Tamaja Pratama, Wahyu Ardy Puspita, Aditya Novi Putra, Achmad Andy Permana Putra, Rexy Ardhana Putri , Dhea Ariesta Putri Oktaviana Anjaswangi Putri, Cindy Meidiyanti Putri, Dinda Rizky Ana Putri, Dini Anggaita Qiftiyah, Dwi Ayu Miftakhul Rachman, Mohammad Arief Rachman, Wahyu Fathur Rachmawati, Errina Rahayu, Intan Putri Rahmadhon, Gilang Rahmah, Adinda Syafira Raihan, Azhar Rani Fauzia Aufa Wardha Yanti Reni Eka Putri Revanda Putri Aggasi, Vanny Ridha Arizka Darmawan Rifdah Abadiyah Rio Adi Saputra Rita Ambarwati Rita Ambarwati Sukmono Rizal Fahmy Likhukmy Robby Rizal, As'at Rizki Amaliyah Rizki Amaliyah Rizki Jatiningrum Rizky Eka Febriansah Rojiyah, Dewi Ronald Firdaus Rosa, Deshiamiar Roudhotul Jannah Rozi, Achmad Fatchur Sabilla, Shafa Shal Safinska, Syawala Putri Salsabila Hidayati Santi Rahma Dewi Saputro, Ardi Sari, Ika Febirillah Sari, Prastiwi Nilam Satriyo Wibowo, Nur Bahtiar Sa’diyah, Halimatus Silvia, Rina Sodik, M Ali Sriyono Sriyono Sriyono Sriyono Sriyono Sudarso, Satrio Susetyo, Izzuel Harits Tri Widyawati Trianika, Ayu Retno Trisnawati, Vera Mita Ubaidillah, Hasan Ulhaq, Amara Putri Dhya Umami, Risatul Vera Firdaus Vian, Ardansyah Vian Aryana Violita Puspa Dewi Agustina Viranti, Adelia Eva Vitaningdyah, Faradila Wahidah, Zahrotul Widayat, Ardi Surya Wulan Fitri Yanti Yayan Saputro Yuda, Faiz Wachida Yulianto, Rizal Zahrotul Firda Zulkufli, Muhammad