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Sumartik
Universitas Muhammadiyah Sidoarjo
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Talent Management, HR Planning and Career Development on Employee Performance of PT Pelindo Terminal Petikemas Surabaya Taufik, Moch; Sumartik, Sumartik; Abadiyah, Rifdah
Jurnal Ilmu Manajemen Advantage Vol. 8 No. 1 (2024): June 2024
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v8i1.1253

Abstract

In this study, the researcher chose PT. Pelindo Container Terminal Surabaya as a research object with the status of Organic (Permanent) employees. The purpose of the study is to determine the influence of talent management, HR planning and career development on employee performance at PT. Pelindo Surabaya Container Terminal. This type of research is quantitative which includes primary and secondary data. Sampling technique, Non Probability Sampling technique, the total population is 222 employees with Organic (Permanent) status. The method used in Non Probability Sampling is Purposive Sampling. The sampling technique used the sloving technique totaling 69 respondents as a sample. The method of collecting data disseminated questionnaires directly to respondents and direct observation of the research object. The data collection technique of this study uses an answer interval scale measured using a Likert scale of 1-5. The data analysis technique uses an outer and inner model and data testing uses Smart Partial Squer (PLS). The results of the study show that Talent Management has a positive and insignificant effect on employee performance. HR planning has a positive and significant effect on employee performance. And career development has a positive and insignificant influence on employee performance. The findings of the study show that the company provides a job promotion for each individual employee who is selected, this is less effective for employees who are not selected so that they have insignificant results.
Identifying Risks on Human Activities in Power Plants During The COVID-19 Pandemic Rahmah, Adinda Syafira; Ambarwati, Rita; Sumartik, Sumartik; Dedy, Dedy
Jurnal Ilmiah Teknik Industri Vol. 22, No. 2, December 2023
Publisher : Department of Industrial Engineering Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v22i2.22469

Abstract

The situation caused by the pandemic has prompted every company to protect the safety of its employees. The energy/electricity industry cluster continues to operate despite the need for social restrictions in several locations, including the East Java power plant. This study identifies the risks of human activities at power plants throughout the COVID-19 pandemic. This study used quantitative data information gleaned from interviews, observations, and questionnaires. This research a technique that combines Failure Mode Effect Analysis (FMEA). Of the 17 activities carried out in the risk analysis using the FMEA method, the activities that show the five locations with the highest RPN scores are the workshop, warehouse, administration building, Coal Handling Control Building [CHCB], and employee training. We will integrate this analysis with the risk analysis that has been prepared previously by the applicable administrative regulations. Human resource risk management is concerned with enhancing productivity among workers by lowering days ignored because of a lack of jobs. The results can serve as recommendations for evaluating COVID-19 risk management and preventive measures in power generation companies.
Pengaruh Electronic Word Of Mouth, Kepercayaan Merek, Dan Citra Merek Terhadap Niat Pembelian Ulang Putri, Cindy Meidiyanti; Sumartik, Sumartik
Jurnal Inovasi Daerah Vol. 3 No. 1 (2024): Juni
Publisher : Badan Perencanaan Penelitian dan Pengembangan Daerah (BP3D) Kabupaten Boyolali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jid.v3i1.33

Abstract

Penelitian ini bertujuan untuk menyelidiki pengaruh electronic word of mouth (eWOM), kepercayaan merek, dan citra merek terhadap niat pembelian ulang di CV Asih Jaya. Menggunakan pendekatan kuantitatif, data dikumpulkan dari 103 pelanggan melalui kuesioner skala Likert. Studi ini menggunakan SPSS versi 26 untuk melakukan berbagai uji statistik termasuk reliabilitas, validitas, normalitas, heteroskedastisitas, autokorelasi, regresi linier berganda, uji F, uji t, dan uji koefisien determinasi. Hasil menunjukkan bahwa eWOM, kepercayaan merek, dan citra merek masing-masing memiliki pengaruh signifikan terhadap niat pembelian ulang secara individu dan kolektif. Ini menunjukkan bahwa ketiga faktor tersebut sangat penting dalam meningkatkan loyalitas pelanggan dan mendorong pembelian ulang, menekankan pentingnya mengelola umpan balik pelanggan secara online, membangun kepercayaan merek, dan mempertahankan citra merek yang kuat untuk mendorong keterlibatan dan retensi pelanggan yang berkelanjutan.
Enhancing Public Service Performance through Motivation, Environment, and Discipline: Meningkatkan Kinerja Pelayanan Publik melalui Motivasi, Lingkungan, dan Disiplin Faizi, Ahmad Nur; Sumartik; Oetarjo, Mas
Indonesian Journal of Law and Economics Review Vol. 19 No. 3 (2024): August
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v19i3.1143

Abstract

This study investigates how motivation, work environment, and work discipline influence the performance of Integrated Referral and Service System (SLRT) officers at the Social Affairs Office of Sidoarjo Regency. Using a quantitative approach with a Likert scale questionnaire administered to 85 SLRT officers, data were analyzed through multiple linear regression in SPSS 25. The results reveal that motivation, work environment, and work discipline significantly impact employee performance. Specifically, higher levels of motivation, supportive work environments, and strong work discipline correlate positively with enhanced performance among SLRT officers. These findings highlight the importance of fostering motivational factors, improving work environments, and maintaining effective work discipline to optimize service delivery and organizational effectiveness within public service sectors. Highlight: Employee motivation significantly impacts public service performance outcomes. A conducive work environment fosters higher productivity and job satisfaction. Discipline ensures adherence to standards and enhances organizational effectiveness. Keywords: Public service, employee performance, motivation, work environment, discipline
Pengaruh Stres Kerja, Beban Kerja, dan Work Experience Terhadap Kinerja Karyawan Trianika, Ayu Retno; Sumartik, Sumartik; Firdaus, Vera
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 1 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i1.3066

Abstract

The fundamental components in hierarchical progress are human resources as the main driver and motivation as the mindset for running the organization. The increasing competition in the workplace has driven institutions or organizations to continuously innovate in their offerings, creating products or services that benefit society. The aim of this research is to understand how the performance of employees at PT. Pos Indonesia Sidoarjo is influenced by job stress, workload, and work experience both simultaneously and partially. This study employs quantitative research with multiple linear regression analysis in an associative research style. Data collection was conducted using a poll distributed through Google forms. The entire population of this study consisted of 86 employees from PT. Pos Indonesia Sidoarjo, with a sample of 55 respondents selected using purposive sampling. The results of the study can be concluded that employee performance is positively influenced by work stress, workload, and work experience at PT.Pos Indonesia Sidoarjo.
Peran Pengalaman Pelanggan, Citra Merek dan Trust terhadap Minat Beli Ulang Konsumen Indomaret Cabang Porong Putra, Achmad Andy Permana; Sumartik, Sumartik
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.4617

Abstract

Pertumbuhan perekonomian Indonesia didorong oleh perkembangan ritel modern, khususnya minimarket, yang mengalami pertumbuhan sebesar 15% per tahun. Keberhasilan Indomaret dalam mempertahankan pangsa pasar disebabkan oleh pengalaman positif pelanggan, citra merek yang baik, dan kepercayaan terhadap produk dan layanan mereka. Penelitian ini bertujuan untuk menganalisis Peran Pengalaman Pelanggan, Citra Merek dan Trust terhadap Minat Beli Ulang Konsumen Indomaret Cabang Porong. Penelitian ini menggunakan metode deskriptif kuantitatif dengan pendekatan purposive sampling. Populasi konsumen adalah yang pernah berkunjung ke Indomaret cabang Porong, dan ukuran sampelnya adalah 190 responden. Analisis data dilakukan dengan menggunakan SPSS 26, termasuk uji validitas, reliabilitas, normalitas, dan regresi linear berganda dengan pendekatan klasik, serta uji koefisien determinasi (R2), uji F, dan uji t. Hasil penelitian memaparkan bahwa Pengalaman pelanggan memiliki pengaruh positif terhadap minat beli ulang konsumen Indomaret Cabang Porong. Aspek kemudahan menjadi faktor utama yang mendorong minat beli ulang konsumen. Citra merek yang positif juga berpengaruh signifikan terhadap minat beli ulang konsumen Indomaret Cabang Porong. Tanggapan positif dari konsumen terhadap citra merek Indomaret menjadi pendukung dalam meningkatkan minat beli ulang mereka. Kepercayaan (trust) konsumen juga memiliki pengaruh positif terhadap minat beli ulang di Indomaret Cabang Porong. Kemampuan toko dalam melayani dan menyediakan kebutuhan pelanggan dengan baik menjadi salah satu faktor utama yang mendorong minat beli ulang konsumen. Secara bersama-sama, pengalaman pelanggan, citra merek, dan kepercayaan memberikan kontribusi sebesar 33,3% terhadap minat beli ulang konsumen Indomaret Cabang Porong. Namun, terdapat faktor-faktor lain di luar ketiga variabel tersebut yang juga berpengaruh terhadap minat beli ulang konsumen sebesar 66,7%.
Pengaruh Fasilitas, Lokasi Dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Di Wisata Kolam Renang Jedongcangkring Arifin, Moch Bagus; Sumartik, Sumartik; Yulianto, Rizal
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5163

Abstract

Tujuan dari penelitian ini yaitu untuk mengetahui, mendeskripsikan dan mengalisisis pengaruh fasilitas wisata terhadap kepuasan pengunjung di wisata kolam renang jedongcangkring. Studi ini menggunakan pendekatan deskriptif kuantitatif dengan sampling purposive. Orang-orang yang pernah pergi ke kolam renang Jedongcangkring adalah subjek penelitian, dan sampelnya terdiri dari 96 orang. Motede analisis data yang digunakan adalah analisis regresi linier berganda, uji hipotesis menggunakan uji f dan uji t dengan bantuan software SPSS for windows versi 25.Instrument dalam penelitian ini yakni skala fasilitas dengan nilai koefisien reliabilitas (? 0,832), skala lokasi dengan nilai koefisien reliabilitas (? 0,867), skala kualitas pelayanan dengan nilai koefisien reliabilitas (? 0,820) dan skala kepuasan pengunjung dengan nilai koefisien reliabilitas (?0,793). Hasil pengujian hipotesis menunjukkan bahwa nilai signifikannya 0,000< 0,05 dan nilai f hitung (61,931) > f tabel (3.09) maka Hipotesis 4 diterima dapat disimpulkan bahwa terdapat pengaruh positif secara bersama-sama antara Fasilitas, Lokasi, dan Kualitas Pelayanan terhadap Kepuasan Pengunjung. Untuk mengetahui besarnya pengaruh fasillitas, lokasi dan kualitas pelayanan terhadap kepuasan pengunjung, dilakukan uji koefisien determinasi. Nilai R square yang diperoleh adalah sebesar 0.669. angka tersebut mengandungarti bahwa variabel Fasilitas, Lokasi, dan Kualitas Pelayanan memberikan pengaruh terhadap Kepuasan Pengunjung sebesar 66,9% sementara 33,1% lainnya dipengaruhi oleh variabel lain.
Kinerja Tenaga Medis di Instansi Pelayanan Kesehatan: Pelayanan Prima, Kepuasan Kerja dan Motivasi Pratama, Wahyu Ardy; Andriani, Dewi; Sumartik, Sumartik
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 1 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5646

Abstract

Human Resources (HR) are the main asset in an organization, so human resources (HR) or also called actors (people) must be empowered in a balanced and humane manner. Health Service Agencies need human resources or medical personnel to achieve goals. Human resource management has several goals, one of which is organizational goals or company goals and also to achieve employees' personal goals.The purpose of this study was to determine the Effect of Excellent Service, Job Satisfaction and Motivation on the Performance of Medical personnel  in Health Service Agencie.. The approach used in this study was quantitative by distributing questionnaires to 52  respondents who were taken using one of the non-probability sampling techniques used, namely the total sampling or saturated sampling. The data analysis technique used multiple linear regression of the IBM SPSS version 24 software program with results obtained that answer the hypothesis that there is a partial and simultaneously influence of excellent service, job satisfaction and motivation on performance.
Pengaruh Gaya Kepemimpinan Transformasional, Disiplin Dan Motivasi Kerja Terhadap Produktivitas Kerja Karyawan PT Pegadaian (PERSERO) Cabang Sidoarjo Kabupaten Sidoarjo Alfan, Ahmad; Sumartik, Sumartik
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh gaya kepemimpinan transformasionla, disiplin dan motivasi kerja terhadap produktivitas kerja karyawan di PT Pegadaian (PERSERO) Cabang Sidoarjo Kabupaten Sidoarjo. Penelitian ini menggunakan metode pendekatan kuantitatif dengan teknik pengambilan sampel menggunakan sampling jenuh dengan populasi dan sampel sebanyak 150 orang responden. Analisis data dilakukan dengan menggunakan SPSS Versi 26. Hasil dari penelitian ini menyatakan bahwa gaya kepemimpinan transformasional berpengaruh terhadap produktivitas kerja karyawan dengan Thitung 2,552 > Ttabel 1,976. Kemudian disiplin berpengaruh terhadap produktivitas kerja karyawan dengan Thitung 4,062 > Ttabel 1,976. Serta motivasi kerja berpengaruh terhadap produktivitas kerja karyawan dengan Thitung 2,888 > Ttabel 1,976.  
THE INTEGRAL ROLE OF MOTIVATION, DISCIPLINE, AND WORK ENVIRONMENT IN IMPROVING EMPLOYEE PERFORMANCE IN SURABAYA PLANTATIONS Hidayati, Levina Zahirah; Firdaus, Vera; Sumartik, Sumartik
International Journal of Business, Law and Political Science Vol. 1 No. 9 (2024): International Journal of Business, Law and Political Science
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijblps.v1i9.192

Abstract

General Background: Human Resources (HR) significantly impact organizational performance, influencing overall productivity and success. Specific Background: This study investigates the effect of work motivation, work discipline, and work environment on employee performance at PT Kebun Sayur Surabaya. Existing literature suggests that while HR development is crucial, specific factors influencing employee performance remain underexplored. Knowledge Gap: Previous research has often overlooked the combined effects of these factors on performance, particularly in the context of Indonesian companies. Aims: This study aims to provide a comprehensive analysis of how work motivation, work discipline, and work environment impact employee performance at PT Kebun Sayur Surabaya. Results: Utilizing quantitative methods and SmartPLS 3.2.8, the study finds that work motivation, work discipline, and work environment each have a significant positive effect on employee performance. The study highlights that employees’ performance improves with enhanced motivation, strict discipline, and a supportive work environment. Novelty: The study’s novelty lies in its integrated approach, using total sampling of all employees to analyze these three variables collectively in a specific organizational context. Implications: The findings suggest that PT Kebun Sayur Surabaya should focus on strengthening work motivation, reinforcing discipline, and improving the work environment to boost employee performance. Implementing effective HR strategies based on these factors can drive organizational growth and success.
Co-Authors Abdillah, M. Surya Fransisco Abdullah Hilmi Ar Rifani Adinda Putri Damayanti Adinda, Taskia Putri Adji Kusuma, Kumara Affandi, M Yusuf Agung Kurnia Harta Ahmad Anwar Mudzakkir Azmi Ahmad Rivaldi Mareyza Aisy, Rohadatul Aisyah Putri, Aisyah Alfan, Ahmad Alifiyah, Sabilah Tri Alldy Rantotanio Amaliyah, Rose Amanda Aprilia Berliani Ambariya, Umi Nafakhatu Angger Syanindra Alvin Anzas Budi Arbyanto, Fauzi Zulmi Ardi Saputro Ariestya Putri Pambajeng Arifin, Moch Bagus Ariskiya, Safira Atikha Sidhi Cahyana Awalya, Salma Rizky Ayu Akhmala Ayu Lucy Larassaty Bachrudin Bagus Irawan Bagus Irawan Bianca Bella Dina Boby Ariyanto Cahyati, Inneke Clarissa, Ardelia Putri Devi Damayanti , Sella Damayanti, Sella Darmarini, Aulia Rahma Darmawan, Ridha Arizka Dedy Dedy dedy dedy, dedy Dela Ayu Permatasari Destiviani, Shelia Dewi Andriani Dewi Andriani Dewi Komala Sari Dhea Ariesta Putri Dia Rachmalia Dikky Putra Darmawan Djuwantoro, Vani Sofiah Dwi Ayu Miftakhul Qiftiyah Dwi Fajar Andriani, Retno Eki Wulanfitri Eko Pristiwanto Emmira iffat Erina Sonji Syaillatul Ilmi Erlithasari, Erine Faiza Faizi, Ahmad Nur Fani, Hamida Fariz Maulana Faurina, Retno Dita Fa’una, Dyah Atia Mayang Febriansyah, Rizky Eka Febrianti, Nila Osama Febriyanti, Rada Firdaus, Ronald Fisabilillah Ibnu Roy Galuh Ratmana Hanum Gerung, Vido Michael Ghassani, Ferdianti Almas Abharina hanafi, khafid khoirul Hansya Maulana Harta, Agung Kurnia Hasan Ubaidillah Hasan Ubaidillah Hayati, Nuril Helza Sabila, Rani Herlinda Maya Kumala Herlinda Maya Kumala Sari, Herlinda Maya Kumala Hidayati, Levina Zahirah Husain, Fachri Ramizard Ika Oktaviyanti Ilmi, Ica Safaatul Imroatus Sholikhah, Imroatus Intan Agustin Jannah, Safira Nur Jessica Berliana Salsabilla Jihan Nada Farera Junio, Evan Agung Karina Dwi Cahyani Kebajikan, Satriyo Gadang Khafi Khafidin Kholilatul Mufarrohah Kumara Adji Kusuma Kyki Veronica Anggraeni Leni Anggraeni Lilik Indayani Lisa Ayu Pransiska Lisa Rachmadiyah Lita, Kunnurul Mahardhika, Eggi Mahendra, Danar Putra Mareyza, Ahmad Rivaldi Mariani, Anti Mas Oetarjo Masruroh, Indah Maulidiyah, Nur Laili Mayyora, Elssya Mirnanda Wahyu Prastika Misti Hariasih Moch Taufik Mochamad Rizal Yulianto Mochammad Riski Permana Putra Mohamad Rahmadhika Mohammad Ma’ruf Rois Muhammad Acep Gina Anggara Muhammad Agus Baihaki Muhammad Andik Diantoro Muhammad Husnul Khuluq Muhammad Syaifuddin Muhammad Yani Muhammad Yani, Muhammad Mukhamat Ali Mukhammat Ali Bachrudin Nabila Wakhidatur Roudhoh Nabilah, Alivioni Aizzatin Nailul Isnaini Agustin Nihlatul Qudus Sukma Nirwana Ningrati, Nur Rahayu Nizar Rifqi, Muchammad Wildan Nugroho, Duta Atma Jati Aji Nuhbah Angelin Nur Anisa Rahma Nur Indah Tirtasari Nur Laili Maulidiyah Nuzulita, Shela Felisya Octaviani, Hesty Oetarjo, Mas Pinata, Febby Tiara Pradyta, Ayu Pramesty Ardea Nur Dianta Prasastia Maudita Putri Tamaja Pratama, Wahyu Ardy Puspita, Aditya Novi Putra, Achmad Andy Permana Putra, Rexy Ardhana Putri , Dhea Ariesta Putri Oktaviana Anjaswangi Putri, Cindy Meidiyanti Putri, Dinda Rizky Ana Putri, Dini Anggaita Qiftiyah, Dwi Ayu Miftakhul Rachman, Mohammad Arief Rachman, Wahyu Fathur Rachmawati, Errina Rahayu, Intan Putri Rahmadhon, Gilang Rahmah, Adinda Syafira Raihan, Azhar Rani Fauzia Aufa Wardha Yanti Reni Eka Putri Revanda Putri Aggasi, Vanny Ridha Arizka Darmawan Rifdah Abadiyah Rio Adi Saputra Rita Ambarwati Rita Ambarwati Sukmono Rizal Fahmy Likhukmy Robby Rizal, As'at Rizki Amaliyah Rizki Amaliyah Rizki Jatiningrum Rizky Eka Febriansah Rojiyah, Dewi Ronald Firdaus Rosa, Deshiamiar Roudhotul Jannah Rozi, Achmad Fatchur Sabilla, Shafa Shal Safinska, Syawala Putri Salsabila Hidayati Santi Rahma Dewi Saputro, Ardi Sari, Ika Febirillah Sari, Prastiwi Nilam Satriyo Wibowo, Nur Bahtiar Sa’diyah, Halimatus Silvia, Rina Sodik, M Ali Sriyono Sriyono Sriyono Sriyono Sriyono Sudarso, Satrio Susetyo, Izzuel Harits Tri Widyawati Trianika, Ayu Retno Trisnawati, Vera Mita Ubaidillah, Hasan Ulhaq, Amara Putri Dhya Umami, Risatul Vera Firdaus Vian, Ardansyah Vian Aryana Violita Puspa Dewi Agustina Viranti, Adelia Eva Vitaningdyah, Faradila Wahidah, Zahrotul Widayat, Ardi Surya Wulan Fitri Yanti Yayan Saputro Yuda, Faiz Wachida Yulianto, Rizal Zahrotul Firda Zulkufli, Muhammad