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NIAT KONSUMEN LANSIA MENGONSUMSI SUPLEMEN MULTIVITAMIN YANG DIMODERASI MOTIF UNTUK SEHAT Anak Agung Gede Satrya Anggara Putra; Ni Wayan Sri Suprapti; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.07.NO.02.TAHUN 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (514.923 KB) | DOI: 10.24843/EEB.2018.v07.i02.p01

Abstract

The purpose of this study is to explain the influence of consumer attitudes, normative aspects, aspects of information, and perception of behavioral control on intentions of taking multivitamin supplements, as well as the role of motive for healthy as a moderating variable. The population in this study were the elderly who had the intention of taking multivitamin supplements. The technique of determining the sample was done by using purposive sampling method with 133 elderly people and domiciled in Denpasar as respondent. Questionnaire as research instrument and the moderated regression analysis as analysis technique in this research. The results showed that consumer attitudes and normative aspects had a negative and significant effect on intention of multivitamin supplement, while the information aspect and perception of behavior control had positive and significant effect on intention of multivitamin supplement. Motives for healthy are able to moderate the influence of consumer attitudes, normative aspects, aspects of information, and perceptions of behavioral control against intention to consume multivitamin supplements.
MEMBANGUN KEUNGGULAN BERSAING MELALUI KINERJA SISTEM INFORMASI DAN CUSTOMER INTIMACY DALAM MENINGKATKAN KINERJA PEMASARAN I Nengah Aryana; I Made Wardana; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.04.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (403.554 KB)

Abstract

Latar belakang penelitian ini yaitu adanya fenomena persaingan yang semakin ketat pada industri perhotelan di Bali yang dipengaruhi oleh kemajuan teknologi informasi. Bermunculan hotel-hotel baru baik yang bertaraf nasional maupun internasional terutama hotel berbintang 3, 4, dan 5 membuat semakin sulitnya persaingan bisnis akomodasi di Bali. Sangat disayangkan ketatnya persaingan ini turut membawa dampak menurunkan kinerja pemasaran industri perhotelan di Bali. Hal ini ini terbukti dengan terus menurunya tingkat hunian kamar hotel di Bali selama 5 tahun terakhir yang tercatat pada tahun 2016 sebesar 53,67% dari awalnya sebesar 63,21% pada tahun 2012. Menyikapi hal ini perlu dicarikan terobosan baru untuk mengangkat kembali tingkat hunian kamar hotel pada tahun-tahun mendatang dengan cara meningkatkan kinerja pemasaran dengan menciptakan keunggulan bersaing melalui penerapan customer intimacy yang didukung dengan kinerja sistem informasi yang baik. Untuk mencapai tujuan tersebut, penelitian ini mengambil sampel sebanyak 118  hotel dengan unit analisis yaitu para manajer hotel dengan menggunakan alat analisis Stuctural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa kinerja sistem informasi dan customer intimacy memiliki pengaruh yang positif dan signifikan terhadap keunggulan bersaing dan kinerja pemasaran. Keunggulan bersaing memiliki pengaruh yang positif dan signifikan terhadap kinerja pemasaran. Keunggulan bersaing juga mampu memediasi kinerja sistem informasi dan customer intimacy terhadap kinerja pemasaran. Implikasi praktis penelitian ini dapat memberikan sumbangan pemikiran bagi  industri perhotelan di Bali agar senantiasa meningkatkan kinerja pemasaran perusahaan dengan cara membangun keunggulan bersaing melalui kinerja sistem informasi yang baik dan customer intimacy yang intim dengan pelanggan.
PENGARUH STORE ATMOSPHERE, DISPLAY PRODUCT, DAN PRICE DISCOUNT TERHADAP IMPULSE BUYING (Studi kasus pada Indomaret di kota Denpasar) I Putu Widya Artana; I Gusti Bagus Satria Wisesa; I Komang Setiawan; Ni Luh Putu Mita Pramestya Utami; Ni Nyoman Kerti Yasa; Made Jatra
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.08.NO.04.TAHUN 2019
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (748.037 KB) | DOI: 10.24843/EEB.2019.v08.i04.p03

Abstract

This study aims to explain the effect of Store Atmosphere, product display, and Price Discount on Impulse Buying. The sample used was 90 respondents using purposive sampling technique that resided in Denpasar City, and had carried out Impulse Buying. Data were analyzed using regression analysis. The results of this study indicate that Store Atmosphere has a positive and significant effect on Impulse Buying; product display has a significant positive effect on Impulse Buying; and Price Discount has a significant positive effect on Impulse Buying. The implications of this research suggest that Indomaret always develop store atmoshere and product displays to be better, and still provide a Price Discount policy.
HUBUNGAN VARIABEL DEMOGRAFI DAN DIMENSI BUDAYA DENGAN PERILAKU KOMPLAIN WISATAWAN HOTEL BERBINTANG DI BALI Nosahari Febrin Jokohael; Ni Wayan Sri Suprapti; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.08.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (361.427 KB) | DOI: 10.24843/EEB.2017.v06.i08.p02

Abstract

This research was conducted to determine the relationship of demographic variable and cultural with complaints behavior of star hotels guest in Bali. Respondents in this study are 60 foreign guests and 60 domestic guests. This research uses consumer demographic and hofstede’s cultural dimensions to investigate the differences of foreigner and domestic complaining behavior. The analysis techniques used were various statistical methods such as frequency distribution, crosstab analysis and chi-square test. The result showed that from demographic variable, foreign guests with high income tend to make public complaint while domestic guests with low and medium income are likely to engage with private complaint. Meanwhile, from cultural dimension perspective, guests with low power distance, in an individualism culture and low uncertainty avoidance are tend to take public complaint while guests with high power distance, in a collectivism culture and high uncertainty avoidance are tend to take private action.
APLIKASI THEORY OF PLANNED BEHAVIOR DALAM MEMBANGKITKAN NIAT BERWIRAUSAHA BAGI MAHASISWA FAKULTAS EKONOMI UNPAZ, DILI TIMOR LESTE Leonel da Cruz; Sri Suprapti; Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME 04.NO.12.TAHUN 2015
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.838 KB)

Abstract

This study aims to determine the effect of applications in the theory of planned behavior evokes entrepreneurship intentions. This study was done to help the Faculty of Economics, University of da Paz in East Timor as the basis for a decision application theory of planned behavior and also to contribute to science in terms of entrepreneurship. The population in this study were students who graduated from the course Entrepreneurship program. Techniques in determining the members of the sample using proportionate stratified random sampling technique. Sample size determination based on the formula of Taro Yamane is a sample of 94 people with a number of indicators of research as many as 12 were all tertuan in the form of a statement on the questionnaire. Data analysis method used is multiple linear regression analysis. The results showed that partially where the independent variable X2 is the dominant variable influence on the intention of entrepreneurship, with a beta value of 0.342 and variables occupy the second position is the behavior of the control variables (X3), where in the beta value of 0.276 and ranks third and has The smallest effect is the attitude with value beta of 0.218. Feasibility analysis models indicate R2 value of 0,604, which may mean that 60.4 percent of the variation or the merits of Intention to entrepreneurship can be explained Attitude (X1) subjective norm (X2) and control the behavior X3 together, while the remaining 39.6 percent is explained by other variables not analyzed in this study. The implications of the research that can be raised is increasingly understand the application, the theory of planned behavior intention of increasing entrepreneurship by students of the Faculty of Economics. Therefore, the Faculty of Economics is expected to be able to improve the attitude, subjective norm, and control the behavior of students, and also must expand the department that focuses on entrepreneurship so as to generate entrepreneurial intentions.
PERAN PERSEPSI SWITCHING COST MEMODERASI CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY STUDI PELANGGAN PT BANK MANDIRI (PERSERO), Tbk. I Made Predanggapati Juana; I Putu Gde Sukaatmadja; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.02.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aims to determine the role of switching cost moderation in the relationship between customer satisfaction to customer loyalty in the customer's working capital loan PT Bank Mandiri (Persero), Tbk.Population in this research is the customer of working capital loans by collecting data through a survey of the users of credit for working capital and sampling technique used in this study is a Proportionate Stratified Random Sampling of 200 samples. Hypothesis testing using simple linear regression analysis techniques and moderated regrated analysis (MRA).The results showed that: (1) Customer satisfaction is not significant on customer loyalty. (2) Switching Cost able to moderate a positive and significant influence on customer loyalty customer satisfaction while decreasing customer satisfaction though.Suggested to further research to investigate other variables that affect customer loyalty and for companies to pay attention to the switching cost variable as strategy extra such us to increase a penalty fee, increase a relationship between customers, and create a point rewards program as a way to retain customers so that customers will feel the loss of benefits / relationship if they switch to another competitors.
PENGARUH KUALITAS MAKANAN, KUALITAS LAYANAN DAN LINGKUNGAN FISIK TERHADAP KEPUASAN DAN BEHAVIORAL INTENTIONS ( STUDI DI MÉTIS RESTAURANT ) Meitha Evirasanti; Ketut Rahyuda; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.12.TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (531.604 KB)

Abstract

The purpose of this study were to describe and analyze the influence of the quality of food, quality of service and the physical environment on satisfaction and behavioral intentions. The study was conducted in Métis Restaurant, using 150 visitors as sample. Methods of data collection using questionnaires, in which data is analyzed using Structural Equation Model (SEM). Results from this study indicate that quality of food, quality of service and physical environment has a positive and significant direct influence, both for customer satisfaction and behavioral intentions. Satisfaction also has positive and significant effect on behavioral intentions directly.The implication of this study, that the three aspects of dining experiences were able to achieve satisfaction and in the end would create behavioral intentions. The restaurant was suggested to to improve the dinning experience aspects, such as menu variety, friendliness and the lightning level.
Pengaruh Kepemimpinan Terhadap Motivasi dan Kinerja Karyawan pada Direktorat Jendral Administrasi dan Keuangan, Kementerian Estatal Timor Leste Elvino Bonaparte do Rêgo; Wayan Gede Supartha; Ni Nyoman Kerti Yasa
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.06.NO.11.TAHUN 2017
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (639.065 KB) | DOI: 10.24843/EEB.2017.v06.i11.p01

Abstract

Employee performance is one of the determinant factors for the achievement of organizational performance. Therefore, improving employee performance is an important issue that must be considered. Many factors can affect employee performance, such as: leadership and motivation. Based on the existing issues in the Directorate of Administration and Finance Ministry Genderal Estatal East Timor, this study examines three variables, namely: leadership, motivation, and performance of employees. The purpose of this study was to determine the effect of leadership on motivation and performance of employees in the Directorate of Administration and Finance Ministry Genderal Estatal East Timor. The population in this study were all employees of the Directorate of Administration and Finance Ministry Genderal Estatal Timorese by the number of employees as many as 152 people, while the sample is 110 by using a sampling technique proportionate stratified random sampling. The data used are primary data and secondary data with the questionnaire data collection methods. The analysis tool is used path analysis. The results obtained in this study are positive and significant effect of leadership on the motivation, meaning that if the leadership is getting better, then the increased work motivation. Motivation has a positive and significant impact on the performance of employees, meaning that if the motivation is getting better, then the performance of employees is increasing. Leadership has a positive and significant impact on the performance of employees, meaning that if the leadership is getting better, then the performance of employees is increasing. Therefore, in the future to improve the performance of employees, the Directorate of Administration and Finance Ministry Genderal Estatal Timorese leadership should develop in order to get better and improve employee motivation.
PERAN GREEN TRUST MEMEDIASI PENGARUH GREEN PERCEIVED VALUE DAN KEPUASAN KONSUMEN TERHADAP GREEN REPURCHASE INTENTION Ni Nyoman Nuristiana Pratiwi; Ni Nyoman Kerti Yasa
E-Jurnal Manajemen Vol 8 No 12 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.181 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i12.p19

Abstract

Green repurchase intention merupakan kecenderungan konsumen untuk melakukan pembelian kembali terhadap produk ramah lingkungan yang sama pada masa mendatang. Tujuan penelitian ini adalah untuk mengetahui pengaruh green perceived value, kepuasan konsumen, serta green trust terhadap green repurchase intention. Penelitian ini dilakukan pada pelanggan produk Tupperware di Kota Denpasar. Sampel yang digunakan adalah 100 responden, dengan metode purposive sampling. Pengumpulan data menggunakan kuesioner. Teknik analisis data yang digunakan adalah analisis jalur serta uji sobel. Berdasarkan hasil analisis ditemukan bahwa green perceived value, kepuasan konsumen, serta green trust berpengaruh positif signifikan terhadap green repurchase intention, secara langsung dimana semakin tinggi green perceived value, kepuasan konsumen dan green trust akan meningkatkan green reuprchase intention pada produk tersebut. Green perceived value dan kepuasan konsumen secara tidak langsung dapat mempengaruhi green repurchase intention melalui green trust, yang artinya pengaruh green trust akan semakin besar apabila diikuti dengan peningkatan green perceived value dan kepuasan konsumen. Kata kunci : green perceived value, kepuasan konsumen, green trust, green reuprchase intention
PERAN BRAND TRUST MEMEDIASI PENGARUH ELECTRONIC WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN Ni Putu Tissa Noviandini; Ni Nyoman Kerti Yasa
E-Jurnal Manajemen Vol 10 No 11 (2021)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EJMUNUD.2021.v10.i11.p08

Abstract

The purpose of this study is to examine and explain the effect of e-WOM on purchasing intention, the effect of purchase intention on brand trust, the effect of brand trust on purchasing intention, and to explain the role of brand trust in mediating e-WOM on purchasing intention. This study is based on Denpasar, especially Traveloka consumers. Probability sampling is used with 120 respondents. The data was collected using an online questionnaire, analyzed using path analysis and sobel test. The results showed that 1) e-WOM has a positive and significant effect on purchasing intention, e-WOM has a positive and significant effect on brand trust, brand trust has positive and significant effect on purchasing intention, brand trust is significantly able to mediate the effect of e-WOM on purchasing intention. Based on the research results, it is hoped that Traveloka management can improve the management of product review features and discussion features to connect consumers, provide information in accordance with the reality in the field and can encourage consumers to make transactions at Traveloka. Keywords: e-WOM, brand trust, purchase intention
Co-Authors A. A. Ayu Tirtamara A.A Sagung Ayu Wulandari,, A.A Sagung Ayu Abdulah Jawas Adinda Fauziyyah Djayadiningrat Adnyani Dewi I G. A Adnyani, I G. A Dewi Adya Hermawati Agung Widagda, Anak Agung Ngurah Jaya Anak Agung Diah Tarama Devi Anak Agung Gede Agung Artha Kusuma Anak Agung Gede Satrya Anggara Putra Ananda, Putu Divira Vidya Angga Guntara, Alpin Anggara Reza Aditya Putra Anjani, Dian Pramudhita Ariarta, Putu Agus Yoga Brahmanda Arya Nugraha Suryaatmaja Ayu Desi Indrawati Ayu Prasetya Dewi Bayu Prawira Boy Winawan Chyntia Maureen Lomi Cokorda Istri Praba Cika Partha Danghyang Reksa Maruto Daru Asih Desak Ketut Sintaasih Dewi Adnyani, Gusti Ayu Dharmanatha, I Gede Bagus Dwijaya Dharmanegara, Ida Bagus Agung Dhea Praba Wati Ekawati Ni Wayan Elvino Bonaparte do Rêgo Enrique Made Reidia Gana Purwa Eugenia Sartini Mega Dewi Gede Bayu Rahanatha Gede Bayu Rahantha Giantari I G. A. Ketut Giantari, I G. A. K. Giantari, I Gst Ayu Ketut Guntara, Alpin Angga Gusti Ngurah Joko Adi Negara H. Rahyuda Henny Rahyuda Hermawaty, Nadia Holil Pujiyati I Dewa Ayu Intan Kirana I Dewa Gede Wilanta Tintara I G. A. Dewi Adnyani I G. A. Ketut Giantari I G. A. Ngr Jaya Widagda I G. R. M. TEMAJA I G.N. Jaya A. Widagda I G.N. Jaya Agung Widagda I Gde Ketut Warmika I Gede Beni Wirakusuma I Gede Riana I Gede Wiratama I Gst Ngurah Jaya Agung Widagda I Gst. A. Kt. Gd. Suasana I Gst. Ayu Ketut Giantari I Gusti Ayu Astarina I Gusti Ayu Dewi Adnyani I Gusti Ayu Ketut Giantari I Gusti Ayu Putri Anggrihita Prabhawedasattya I Gusti Ayu Tirtayani I Gusti Ayu Tirtayani I Gusti Ayu Wiwin Andayani I Gusti Bagus Satria Wisesa I Kadek Widiana I Ketut Rahyuda I Ketut Rahyuda I Komang Eddy Jaya Palwaguna I Komang Mahayana Putra I Komang Setiawan I Komang Trisna Eka Putra I Komang Wiramas Prayoga I Made Bagus Mas Ramaditya I Made Dananjaya I Made Jatra I Made Predanggapati Juana I Made Septian Pradnyan Dana I Made Surya Prayoga I Made Surya Prayoga I Made Wardana I Nengah Aryana I Nyoman Ari Kusuma I Nyoman Rasmen Adi I Putu Andika Angga Putra I Putu Danika Angga Putra I Putu Dicky Mahardika I Putu Gde Sukaatmadja I Putu Gede Sukaatmadja I Putu Widya Artana I Wayan Suartina Ida Ayu Agung Upadianti Jayantari Ida Ayu Putu Suryantari Ida Ayu Putu Widani Sugianingrat Ida Ayu Raras Aristyani Ida Ayu Raras Aristyani Ida Bagus Agung Dharmanegara Ida Bagus Agung Dharmanegara Ida Bagus Raka Suardana Indra Mahardika Irwanto Irwanto Joko Adinegara Kadek Dwita Prabandari Karlina Mechtildis Sindu Kenny Jaya Adinata Ketut Subawa Komang Sumerta Krismawintari, N.P.D. Leonel da Cruz Luh Pande Suryaningsih Luh Putu Rara Ayu Ratnaningrum Made Amilia Laksmi Putri Made Dhena Yunita Sari Made Dwi Listyandari Made Dwi Widya Saputra Made Kembar Sri Budhi Made Wara Sastra Martaleni - Meitha Evirasanti N P Khrisnia Suandari N.W Ekawati Nayda Al Khowarizmi Ryiadi Ni Kadek Nusanti Putri Ni Kadek Yudani Ni Komang Karisma Dewi Ni Luh Gede Sari Marta Kyana Ni Luh Putu Indiani Ni Luh Putu Mita Pramestya Utami Ni Luh Wayan Sayang Telagawathi Ni Made Dhian Rani Yulianti Ni Made Savitri Anggraeni Ni Nengah Maya Permata Sari Ni Nyoman Manik Yistiani Ni Nyoman Nuristiana Pratiwi Ni Nyoman Rsi Respati Ni Putu Ari Aryawati Ni Putu Devighita Tasya Maharani Ni Putu Eka Aprilisya Ni Putu Sawitri Ni Putu Tissa Noviandini Ni Putu Widantari Suandana Ni Wayan Ekawati Ni Wayan Ekawati Ni Wayan Mujiati Ni Wayan Sri Suprapti Ni Wayan Sri Suprapti Nosahari Febrin Jokohael Nyoman Agus Surya Nugraha Nyoman Candra Tri Wahyuni Nyoman Dara Paramita Nyoman Dara Paramita, Nyoman Dara Nyoman Gede Aditya Jay Medhika Nyoman Pradnyaswari Pratiwi Ni Luh Putu Mira Purbadharmaja Ida Bagus Putu Putra, I Putu Ogi Sayoga Putri Sofiah Sari Putu Agus Eka Rismawan Putu Andini Pradnya Dewi Putu Arina Hermarani Putu Dinda Mahadewi Aryadina Putu Gde Kamasaka Widiarta Putu Gde Sukaatmadja Putu Gde Sukaatmadja Putu Intan Paradictha Pradnya Putri, Putu Intan Paradictha Pradnya Putu Laksmita Dewi Rahmayanti Putu Laksmita Dewi Rahmayanti Putu Riska Widiartini Putu Yudi Setiawan Rahcmad Budi Suharto Rahmayanti , Putu Laksmita Dewi Rahmayanti, Putu Laksmita Dewi Rai Mutiara Sari Ratih Kusuma Dewi Robby Sondakh S.B.P. Handhajani Sari, Intan Pramitha Septiani, Emilia Setini, Made Sri Suprapti Sri Suprapti Suandari, Ni Putu Khrisnia Sukaatmadja I Putu Gde Surya Wijaya, Nyoman Suryaningsih, Luh Pande Tirtayani I Gusti Ayu Wardana, Miko Andi Wayan Yuniari Widagda, I Gst. Ngr. Jaya Agung Wiwin Andayani, I Gusti Ayu Wiwin Andayani, I Gusti Ayu