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All Journal International Journal of Public Health Science (IJPHS) International Journal of Evaluation and Research in Education (IJERE) Jurnal Ekonomi dan Pendidikan Cakrawala Pendidikan Jurnal Ekonomi Kuantitatif Terapan Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Jurnal Pendidikan Ekonomi (JUPE) Journal of Education and Learning (EduLearn) Dinamika Pendidikan Ekuitas: Jurnal Pendidikan Ekonomi Trikonomika: Jurnal Ekonomi JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Jurnal Ekonomi dan Studi Pembangunan (Journal of Economics and Development Studies) UNEJ e-Proceeding Jurnal Pengukuran Psikologi dan Pendidikan Indonesia (JP3I) Jurnal Pendidikan Ekonomi Al Ishlah Jurnal Pendidikan Classroom Action Research Journal (CARJO) Jurnal Pendidikan Ekonomi & Bisnis IRJE (Indonesian Research Journal in Education) Jurnal Inovasi Pendidikan Ekonomi Jurnal Karinov Jurnal Graha Pengabdian Journal of Applied Business, Taxation and Economics Reseach EKONOMIKA45 Indonesian Community Journal Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Indonesian Economic Review Ekuitas Jurnal Pnedidikan Ekonomi International Journal of Educational Technology and Society Economic Development Analysis Journal Nusantara Economics and Entrepreneurships Journals International Journal of Economics, Management and Accounting Economic Education Analysis Journal Dinamika Pendidikan
Bagus Shandy Narmaditya
Universitas Negeri Malang
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : UNEJ e-Proceeding

 1 
FACTORS INFLUENCING CUSTOMERS IN USING ISLAMIC BANKING SERVICE Elanna Heidi Christanti; Dwi Wulandari; Bagus Shandy Narmaditya; Sugeng Hadi Utomo
UNEJ e-Proceeding the 3rd International Conference on Economics, Business, and Accounting Studies
Publisher : UPT Penerbitan Universitas Jember

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Abstract

This research is aimed to analyze factors influencing customers in using Islamic banking services. This research used mixed method. The quantitative method used to test the quality service, advantage, and availability of ATM. While the qualitative method used to test religion. The independent variables in this research are quality service, advantage, availability of ATM, and religion, meanwhile dependent variable is Islamic banking service. The data are taken directly from sixty respondents used purposive sampling technique, and using in-depth interview of BRI Syariah and BNI Syariah customers in Klojen, Malang. The quantitative data are processed and analyzed by multiple regression, while qualitative data analyzed by using triangulation technique. The result showed that service quality and advantage influence the using of Islamic banking service. The availability of ATM and religious do not influence the using of Islamic banking service.
Co-Authors Agus Wibowo Agus Wibowo Ahmad Happy Nashrullah Ainun Fuad Aji, Wasis Jatmiko Aljero, Rafi Kurniaji Andryani Anggraeni, Sefira Oktavia Ari Purwianti Arif Isnaini Aulia Assabilqul Khoiriah Choirunnisa, Salsabila Safitri Christian Tjatur Cipto Wardoyo Danang Yugo Pratomo Deny Denmar Dewi Izzatus Tsamroh Dian Tantri Dias Intan Sholatiah Diota Prameswari Vijaya Djoko Dwi Kusumojanto Dwi Wulandari Dwi Wulandari Dwi Wulandari Eddy Sutadji Effendi, Mohammad Sofwan Eko Mety Setyowati Elanna Heidi Christanti Ermita Yusida Etta Mamang Sangadji Farida Rahmawati Feby Sheila Anggraini Feny Putri Emyliani Fidhyallah, Nadya Fadillah Fitriyah Fitriyah Hadi Sumarsono Hari Wahyono Hevni Rahmania Husnah, Eni Mabarofiatul Husnik Maulidya Tungga Dewi Indri Murniawaty Irma Suryandari Iswanto, Huddy Iwan Agus Darmawan Izzalqurny, Tomy Risky Izzatul Luthfiah Rahman Jayanto, Septian Angga Dwi Karyaningsih, Rr Ponco Dewi Kinanti Geminastiti Kusumawardani, Luluk Nur Indah Lestari, Ana Dwi Setyo Linda Seprillina Lisa Rokhmani Ludi Wishnu Wardana Lutfi Asnan Lutfi Asnan Qodri M. Rudi Irwansyah Magwin, Dwi Ikrar Mahirah Kamaludin Maroeto Maroeto Marulina, Dya Marwan Marwan Maulana Amirul Adha Moh. Faizin Mohammad Sofwan Effendi Mohd Beta, Raja Mayang Delima Moliani, Ayuneng Indah Mubarokah, Rovia Titin Muhammad Hussin Mu’arifin Ningrum, Linda Agustin Norman Sandi Sugiarto Novi Saputri, Dela Refi Omar, Intan Marfarrina Binti Othman, Abdul Kadir Othman, Norashida Ovy Prasanto Prakoso, Bagas Eka Pratiwi, Galuh Aulia Prih Hardinto Pudjiastuti, Fransisca Ucik Puji Handayati Putra Hilmi Prayitno Qurrata, Vika Annisa Rahma Yani Rahmatul Khalik Rahmawati Rahmawati Rani Septiani Ria Susanti RIZKY NURYANTI Rizza Megasari Sahid, Sheerad Saiful Arif Sakarji, Siti Rosnita Santi Merlinda Saparuddin Mukhtar Saptono, Ari Saputra, Catur Surya Sa’diyah, Yuni Aminatus Seftiansyah, Albi Abimanyu Shadi Emad Areef Alhaleh Sheerad Sahid Siti Nur Khoiriyah Siti Rahayuningsih Siti Rosnita Binti Sakarji Siti Rosnita Binti Sakarji Siti Rosnita Sakarji Siti Rosnita Sakarji Slamet Fauzan Sopiah, Sopiah Sri Handayani Sri Umi Mintarti Sri Yuliani Pangesti Sugeng Hadi Utomo Sugihartono, Agus Sumiati Sunaryanto Suparno Suparno Suparno Suparno Suratno Suryati Ishak Syafrozi Haqi Syahrul Munir Syamwil, Syamwil Thomas Soseco Vidya Purnamasari Viky Agustian Wahjoedi Wang Fei Wardoyo, Cipto Wardoyo Winarning Winarning, Winarning Wiwik Wahyuni Yessica.Y.C Chung Yohanes Hadi Soesilo Yuli Agustina, Yuli Yuriza Maulidina Zahroh, Ainun Zhenyu Li