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Enhancing Performance Through Digital Competence: The Mediating Role of Engagement and Communication Among Civil Servants Hepi Maizon; Eeng Ahman; Tjutju Yuniarsih; Budi Santoso
Journal Evaluation in Education (JEE) Vol 6 No 3 (2025): July
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i3.2023

Abstract

Purpose of the study: The rapid advancement of digital technology demands strong digital competence, particularly among civil servants in educational institutions. This study aims to examine the influence of digital competence on civil servants’ performance, investigating both direct effects and indirect pathways through employee engagement and interpersonal communication. Methodology: A quantitative survey method was employed involving 150 civil servants working in public educational institutions in Riau, Indonesia. Data were collected using structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). Main Findings: The results indicate that digital competence has a significant positive impact on performance, both directly and indirectly. Employee engagement and interpersonal communication serve as effective mediators that enhance the relationship between digital competence and performance. The findings suggest that civil servants who possess strong digital skills, coupled with high engagement and effective interpersonal communication, demonstrate better job performance. Novelty/Originality of this study: This study offers a novel contribution by integrating psychological (employee engagement) and relational (interpersonal communication) dimensions as mediators in the relationship between digital competence and performance. While previous studies have focused mainly on technological aspects, this research highlights the importance of human and social factors in driving performance in digitally transforming institutions. The implication of these findings points to the need for a more holistic approach to digital transformation policies in the public sector, where capacity building should not only address technical skills but also foster engagement and communication abilities among employees.
Microlearning Media Development for Office Management: A TPACK-Based Analysis Tjutju Yuniarsih; A Sobandi; Rini Intansari Meilani; Resti Indriarti
Journal Evaluation in Education (JEE) Vol 6 No 4 (2025): October
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jee.v6i4.2237

Abstract

Purpose of the study: This study aims to analyze teachers’ proficiency in developing microlearning materials based on Technological Pedagogical Content Knowledge (TPaCK) to enhance students’ access to subject matter and improve the effectiveness and efficiency of learning outcomes. Methodology: This research employed a qualitative approach with a descriptive survey design. The study involved 37 teachers selected through purposive sampling, representing various educational levels and subject areas relevant to the integration of technology in teaching. Data were collected using structured interviews, questionnaires, and document analysis. The questionnaires, distributed via Google Forms, assessed teachers’ TPaCK proficiency across the domains of technology, pedagogy, and content knowledge in the design of microlearning materials. Interview data provided deeper insights into teachers’ practical experiences, while document analysis validated the quality of microlearning materials produced. Quantitative data from the questionnaires were analyzed using SPSS version 25 to obtain descriptive statistics, and qualitative data from interviews and document reviews were analyzed thematically to triangulate findings. Main Findings: The results revealed that most teachers demonstrated adequate proficiency in Technological Pedagogical Content Knowledge (TPaCK), particularly in integrating technology into instructional design. However, some teachers demonstrated limited mastery in applying pedagogical principles and in effectively using technology-based tools to develop microlearning materials. Novelty/Originality of this study: This study provides new insights into the relationship between TPaCK proficiency and the development of microlearning materials in blended learning environments. It underscores how teachers’ integrated competence in technology, pedagogy, and content directly influences the quality, accessibility, and effectiveness of digital instructional resources.
Co-Authors A Sobandi Aan Komariah Abdul Hamid Abdul Hamid Abdul Hamid Ade Sobandi, Ade Ade Suhendar Adman, Adman Agung Pribadi, Farkhan Ahmad Zaelani Adnan Alit Sarino, Alit Anggraeni, Widi Anisya Nurfitri Kustyani Arief Yanto Rukmana Asep Suryana Atty Tri Juniarti Bayu Indra Setia Bonny Buntoro Budi Harto Budi Santoso Budi Santoso Dedy Achmad Kurniady Dedy Kurnaendar Dewi Setianingsih Dewi, Fani Cintia Dhyah Mutmainnah Dhyah Mutmainnah Dian Kurnianingrum Diding Nurdin Diding Nurdin, Diding Disman Disman Disman Disman, Disman Dwi Budi Santoso Dyhah Mutmainnah Edi Suryadi Edi Suryadi Eeng Ahman, Eeng Eka Prihatin Endang Supardi, Endang Fahmi Jahidah Islamy Fajar, Harini Fauzan, Muhammad Oceano Filianti, Filianti Hady Siti Hadijah Hady Siti Hadijah, Hady Siti Hartanti, Astrid Setianing Heny Hendrayati Hepi Maizon Iman Sidik Nusannas Ining Mukarromah Janah Sojanah Janah Sojanah, Janah Kartika, Titing Kusnendi Kusnendi Kusnendi, Kusnendi Kuswara, Galuh Lili Adi Wibowo Lili Indarti Linda Maryani Liyya Hernawati Madziatul Churiyah Maizon, Hepi Meilani, Rini Intansari Mochammad Dudih Sugiharto, Mochammad Dudih Mohamad Hilman Nurhikmah Mohammad Fakry Gaffar muji Rahayu Mulyana, Helmi Munawaroh Munawaroh Nadia Hanarita Nanang Fatah Nanang Fattah NARDO, RIO Nguyen Dinh Hoa Nico Irawan Nur Aedi, Nur Nura, Alfi Nurazizah, Tiara Nurazlan Bin Hj. Anual Nurfitriah Nurfitriah Nurfitriah, N. Nurmiyati Nurmiyati Oktafien, Shinta Pangestu, Erry Panji Pramuditha Permana, Tatiek Ekawati Pranadita, Nugraha Pratiwi, Andari Rahmi Pratiwi, Retno Puji Prayoga, Widi Prihatin, Eka Putri, Regina Srinita Chatulistiwa Rachman, Rizki Maulana Raden Fitri Karina Suryadhiningrat Rahmad, Abdul Resti Indriarti Rini Intansari Meilani Rini Intansari Meilani Riske Faldesiani Rizki Maulana Rachman Rizki Maulana Rachman Rofi Rofaida Rozmitha Dewi Yuniarti Rozali Salman Imbari Saptono Kusdano Waskito Shinta Oktafien Siti Maliah Rosmaniah Sonny Muhammad Ikhsan Mangkuwinata Sumarni, Teti Supiani Supiani Supiani, S Supiani, S. Suryana Suwatno Suwatno Syah, Syahrial Syahrial Syah Syamsiah, Dewi Syamsul Hadi Senen, Syamsul Hadi Tatiek Ekawati Permana Triesninda Pahlevi Tutik Inayati Udin Syaefudin Saud Wida Mardiah Wiyono, Darul Wuryanto, Agus Yana Setiawan YUSUF, RAMAYANI Zaelani Adnan, Ahmad