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All Journal ComEngApp : Computer Engineering and Applications Journal JUTI: Jurnal Ilmiah Teknologi Informasi Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Journal of Information Technology and Computer Science Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer SISFOTENIKA INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi Jurnal Tecnoscienza Jurnal Teknologi Informatika dan Komputer Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) JAPI: Jurnal Akses Pengabdian Indonesia Journal of Internet and Software Engineering
Widhy Hayuhardhika Nugraha Putra
Fakultas Ilmu Komputer - Universitas Brawijaya
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Library & Information Science Mathematics Nursing Public Health Other

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Evaluasi Keadaan Continuance Intention to Use dan Citizen Support pada Implementasi Layanan Website Pusat Pelayanan Pengaduan Masyarakat (P3M) Kabupaten Sidoarjo Lili Kordina; Widhy Hayuhardhika Nugraha Putra; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Website of P3M Sidoarjo Regency version 2018 is a renewal version of the Sidoarjo Regency P3M website which acts as the main media to accommodate aspirations, criticisms, suggestions and complaints from the Sidoarjo community. However, website of P3M Sidoarjo Regency version 2018 does not interest the public, it is seen from the number of complaints that enter through social media more than the website of P3M Sidoarjo Regency version 2018. Evaluation needs to be done to improve the Sidoarjo P3M website so that it can increase interest in using the website from peoples. Evaluation is based on the concept of continuance intention to use and citizen support. The variables used are perceived usefulness, perceived ease of use, continuance intention to use, and citizen support. Data retrieval is done by interviewing and online questionnaires to 70 respondents. The results showed that perceived usefulness belongs to high category (62.00%), perceived ease of use belongs to very high category (77.48%), continuance intention belongs to high category (72, 60%), and citizen support belongs to medium category (54.10%), so that the total average value of all variables is included in the high category (66.54%). From the results of the research, a website improvement recommendation was developed to increase sidoarjo comumunity interest in using the website of P3M Sidoarjo Regency version 2018.
Analisis dan Perancangan Sistem Informasi Pengarsipan Dokumen Dengan Pendekatan Berorientasi Objek (Studi Kasus : Dinas Sekretariat Dewan, Pemerintahan Kota Batu) Cindy Retno Dewati; Ismiarta Aknuranda; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This research analyzes and designs a Document Archiving Information System to deal with problems in document archive management that still uses manual methods and is not computerized which causes documents to be prone to damage or loss in the event of a disaster such as fire or flood at the House of Regional People's Representative Assembly Secretariat in Batu City. This information system is analyzed and designed using the Object Oriented Analysis and Design (OOAD) approach by conducting business process modeling, requirements analysis, system design, and evaluating the system using the Traceability method and prototype testing to system users. The results of this study are the current and proposed business process models, requirement analysis which includes 15 features, 12 functional requirements, 3 non-functional requirements, 1 actor, and 5 use cases. The results of this system design consist of system architecture, use case analysis, design elements, sequence diagram design, class design, database design, interface design and prototype design. The evaluation results using Traceability show that all requirements are properly defined and have a unique code so that each functional requirement and design can be tracked easily and the results of evaluation of prototype testing are the flow of all scenarios that are expected by the user, and the prototype is run in accordance on system use case specifications.
Evaluasi Penerimaan Aplikasi Pusat Pelayanan Pengaduan Masyarakat (P3M) yang Diimplementasikan di Kabupaten Sidoarjo Berdasarkan Model Unified Theory of Acceptance and Use of Technology (UTAUT) Zul Afrianes Pratama; Widhy Hayuhardhika Nugraha Putra; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Sidoarjo Regency Government has an e-government service called P3M (Pusat Pelayanan Pengaduan Masyarakat) which is implemented to accommodate various public aspirations and complaints. Based on the Citizens Satisfaction Index (IKM) survey in the first semester of 2019, P3M application only worth as 64.7 (not good), besides that, the P3M itself stated that the media that was the favorite of the citizens to submit their complaints was not P3M application, but Facebook. This study aims to describe the acceptance of the citizens of Sidoarjo Regency to P3M applications based on the Unified Theory of Acceptances and Use of Technology (UTAUT) framework that employed performance expectancy, effort expectancy, social influence, trust of the internet, trust of the government, trust of the CSC, facilitating conditions, behavioral intention, and use behavior. Data collection is done by distributing an online questionnaire that contains a total of 25 questions to 100 samples selected based on purposive sampling criteria. The research data was processed using a descriptive statistical approach and results were found the acceptance of the citizens of Sidoarjo Regency toward P3M applications based on the UTAUT model was categorized as high (61.91%). However, there are four variables that have below-average values, i.e. trust of the internet, trust of the government, trust of the CSC, behavioral intention, and use behavior. As a recommendation, these variables need to be optimized for implementation improvement in the future.
Pengaruh E-Service Quality dan E-Recovery Service Quality melalui Perceived Value terhadap Loyalty Intentions (Studi Kasus: Pengguna Aplikasi Traveloka) Dwi Adi Widya Tama; Widhy Hayuhardhika Nugraha Putra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Traveloka is an e-commerce company that operates in the field of hotel reservations and tickets online. In 2018 Traveloka was able to win the Top Brand Award as the first choice of users as an airline ticket reservation, travel and hotel site. However, the various features offered by Traveloka are still not able to provide convenience to its users. Various user complaints can be seen in the Google Playstore, such as the Traveloka application, there are still frequent errors, difficulties in returning funds, failure of transactions, and various other complaints. Analysis of the quality of Traveloka services is a research objective to find out the loyalty of its users. The variables used were e-recovery service quality, e-service quality, loyalty intentions, and perceived value. The sample of this study was 105 users of Traveloka application using non probability sampling as the method and purposive sampling technique in Traveloka application users who had transacted on tickets and hotels. The instrument used in this study used a questionnaire. Multiple linear regression is used to determine the relationship between variables in the hypothesis. The results of this study indicate that e-recovery service quality and e-service quality do not have a significant effect on loyalty intentions through perceived value. E-recovery quality and e-service quality have a significant effect on perceived value. E-recovery service quality, e-service quality and perceived value independently significantly influence loyalty intentions.
Analisis Estimasi Biaya Pengembangan Sistem Pada CV. Profile Image Studio Menggunakan Metode Use Case Point dan Extended Use Case Point Maulida Sabrina; Yusi Tyroni Mursityo; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The occurrence of failure in development systems because of the bad cost estimation and scheduling. In estimating cost, CV. Profile Image Studio used a guesstimate method or guessing that is not based on evidence or theory, This makes CV. Profile Image Studio faces difficulties in justifying if there is a gap between estimated cost and actual cost. This research gives an insight into the comparative analysis of two estimation methods used for Sistem Informasi Manajemen Proyek (SIMPRO); Use Case Point and Extended Use Case Point. Furthermore, the scope will be allocated using Work Breakdown Structure approach that will makes the project scheduling is more structured, then be elaborated into a Gantt Chart. Use Case Point method produce the total cost required is Rp 169.233.405,00 with time allocation for 133,88 hours. Whereas Extended Use Case Point method produce total cost required is Rp 77.465.995.00 with time allocation for 61,28 hours. Based on the comparison of two methods, the calculation of cost estimation using Extended Use Case Point method is more recommended because it has smaller difference or gap with the actual cost that has value of Rp 44.150.000,00 than the calculation of cost estimation using Use Case Point method.
Estimasi Biaya Perangkat Lunak menggunakan Metode Use Case Point (Studi Kasus: PT. Pln(Persero) Area Malang) Habib Rahman Muhammad Akbar Putra; Widhy Hayuhardhika Nugraha Putra; Djoko Pramono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

There are a number of problems encountered by companies related to project work, the problem about triple constraints on the project, namely time, cost and scope of the project. Calculation of time estimates that have not been standardized properly makes the project cost load can be over-estimated or under-estimated. The application of scientific method, namely Use Case Point (UCP) can be used as one of the standardization calculations for a project's time estimation, this is the purpose this study with the object Sistem Konstruksi Tiang on PT. PLN (Persero) Area Malang , therefore in this study scheduling uses Gantt Chart which refers to the Work Breakdown Structure or WBS. In this study using the UCP method resulted in an estimated time of 411.04 hours and estimated costs of Rp20,383,062.50.
Analisis Biaya Perangkat Lunak menggunakan Metode Revised Use Case Point Inggit Setyo Rini; Widhy Hayuhardhika Nugraha Putra; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Two types of cost estimates are algorithmic and non algorithmic. PT Piramida Teknologi Informasi uses non algorithmic estimate because it estimates based on previous project data and guesstimate. PT Piramida Teknologi Informasi often suffers project delay in processing time in a risk of loss in term of costs. PT Piramida Teknologi Informasi defined the cause of their project problem is the lack of human resource. This study used Revised Use Case Point (RE-UCP) to resolve them. Algorithmic estimate was selected because this type can produce estimate accurately. Re-UCP is algorithmic estimate.Re-UCP was selected because it has more implemented advantages in various project range and close to actual effort value (precision). Re-UCP value was converted into effort in staff hours. Effort becomes the basis of making time and cost allocation. This study did not count the number of human resource but made an allocation for each project activities. SIPAP and SIM JALAN were used as test data in this study. The result showed that SIPAP can be completed at a cost of Rp 184.769.238,37 for 686,7 hours by 7 people. While the SIM JALAN can be completed at a cost of Rp 210.302.26,09 for 568 hours by 8 people. Re-UCP also shows several important things such the development risks that affect cost and time since early phase, possible solutions taken (i.e determined overtime for SIM JALAN), and company's opportunities. The result of this study can be used by project leader or manajer project in making decision such as making scheduling dan knowing benefits of project based on software size.
Evaluasi Keamanan Informasi pada Dinas Komunikasi dan Informatika Kabupaten Sidoarjo menggunakan Indeks Keamanan Informasi (KAMI) Nofry Arman; Widhy Hayuhardhika Nugraha Putra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Communication and Information Agency (KOMINFO) of Sidoarjo Regency is a government service located in Sidoarjo Regency, which is engaged in communication and informatics and provides public services by utilizing information technology. Related to the importance of information security, the Ministry of Communication and Information issued the Republic of Indonesia Minister of Communication and Information Minister Regulation Number 4 of 2016 concerning Information Security Management System to support the implementation of information security management systems in government agencies, therefore as a service that provides information and uses information technology in its services, an evaluation of the level of information security is needed. In this study the evaluation was conducted with a questionnaire instrument based on Indeks Keamanan Informasi (KAMI) to determine the level of completeness and maturity of information security in five areas, governance, risk management, frameworks, asset management, and technology. From the results of the evaluation it can be seen that at the completeness level get a score of 334 and the average level of information security maturity is at level II. From this, it can be stated that the Sidoarjo Regency Communication and Information Agency needs improvement to carry out ISO27001 certification. These results form the basis of making recommendations obtained from the results of a comparison between Indeks KAMI and ISO27001 controls. One recommendation given is the risk management procedure for non-compliance corrective actions based on control A.18.2.
Pengukuran Kualitas Layanan Website Akademik Universitas Sriwijaya Kota Palembang Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA) Muhammad Fauzan Ahnaf; Hanifah Muslimah Az-Zahra; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of universities in Palembang city, Sriwijaya University, where the university has used a web-based information system to support the student's academic process. The application was realized in web media which was later better known as Unsri's academic. But sometimes the quality of service of a college website has not been able to meet the expectations of it's users, so in order to maintain or even improve the quality of services, a website must certainly get special attention. So the quality of universities in terms of website assessment is better. So from that quality improvement in website-based services is an effort that must be carried out continuously. This study was conducted to determine the value of service quality of the academic site Unsri from the user's preception using Webqual 4.0, find out the effect of usability variabels, information Quality, Service Interaction Quality and find out the Importance Performance Analysis (IPA) quadrant grouping on each webqual indicator. This research uses data collection techniques using questionnaires with a total sample of 117 respondents. The results of the IPA quadrant analysis indicate that there are five attributes that are the top priority in improvement, namely, attractive appearance, additional knowledge from website information, providing up to date information, providing sufficiently detailed information, and users feeling safe about their personal information. Furthermore, there are five attributes that are included in the low priority of improvement , namely ease of navigation, proper preparation of information, user feel safe to make transactions, website provide space for personalization, and websites make it easy to communicate with organizations. Other attributes do not have priority improvement because they are classified as quadrants that have sufficient service performance values to be maintained or even have excessive value.
Evaluasi Usability Aplikasi Mobile Banking Dengan Menggunakan Usability Testing (Studi kasus: Aplikasi Jakone Mobile PT.Bank DKI) Muhamad Wido Rahman; Widhy Hayuhardhika Nugraha Putra; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Jakone mobile is an internet banking service product owned by PT. Bank DKI. In its application, users need information on Jakone cell phones that do not require details so that users feel less confident when using. In addition, users can make complicated transactions on the Jakone mobile application because the application often corrects errors, making customers feel dissatisfied. Based on these problems this application needs to be evaluated for usability to measure the usefulness of the Jakone mobile application and find problems and be given recommendations to improve the Jakone mobile application in the future. This study uses usability testing methods with aspects of learning ability, effectiveness, and efficiency. The distribution of the SUS questionnaire was used to obtain aspects of satisfaction. Usability testing and interviews are conducted by 5 people using the new Jakone mobile application. The SUS questionnaire is conducted by 20 active users of the Jakone mobile application. Based on the evaluation results, the learning aspects were 94%, the effectiveness aspects of the evaluation were 11%, the efficiency aspects were 19%, and the satisfaction aspects were obtained 67% of the SUS questionnaire which showed the application needed improvement. Based on the results of the interview found problems with aspects of learnbility, namely descriptions not given, difficulty choosing icons, The satisfaction aspect is considered important, button is not consistent. The efficiency aspect that is considered important is a menu that is hard to find. From these considerations a discussion based on appropriate usability guidelines is provided from the debate.
Co-Authors Abi Firmandhani Abid Alfath Ade Listiawan Adhisuwignjo, Supriatna Adhitya Bhawiyuga, Adhitya Adi Supriyanto Aditya Rachmadi Aditya Rachmadi Aditya Rachmadi, Aditya Admaja Dwi Herlambang Admaja Dwi Herlambang, Admaja Dwi Agum Dwi Artika Suri Ahmad Afif Supianto Ahmad Farhan Ahmad Haqqul Fikri Aisyah Jihan Marcha Farah Fikriyyah Akbar, Muhammad Aminul Al-Prasad, An-Nur Jibril Awwalul Muharram Alfi Julisar Dwitama Alfian Fannani Alfin Rizqiansi Ansory Alizza Iman Raddin Amanda Rizky Rossitika Aminah Rokhikim Makhtum Amru Nizar Maqdum Andi Reza Perdanakusuma Andi Reza Perdanakusuma, Andi Reza Andi Reza` Perdanakusuma Anwar, Muhammad Theofany Aransa Fitra Prawira Arifiansyah, Achmad Syarif Arinto Bagas Satyoko Armanda, Ferdhy Ihza Azmirania, Aufa Azzahra Princessa Shekina Wijaya Bayu Pratama, Mohammad Herdian Bayu Rahayudi Bayu Rahayudi Bella Hersy Lavenia Bella Vian Oktavia Belva Raihansha, Raka Besar Rachmat Ikhsan Pambudi Bondan Sapta Prakoso Buce Trias Hanggara Buce Trias Hanggara Budi Wasono C. Rutchya, Ivana Cahyani, Luvita Intan Carlo Julio Caesarrieva Chaerul, Rayhan Alya Chairunisa Dwinanda Asti Cindy Retno Dewati Dahnial Syauqy Dandy Eko Purwanto Desi Losari Indah Diah Priharsari Dian Ayu Permatasari Dian Eka Ratnawati Dinda Riski Nurfadilah Divi Galih Prasetyo Putri Djoko Pramono Djoko Pramono Djoko Pramono Dwi Adi Widya Tama Dwi Retno Ningrum Dwija Wisnu Brata Dzaky Fadhilla Guci Dzulfiqar, Muhammad Dzulkarnain, Tsania Ediashta Revindra Amirussalam Effendi, Muhammad Fariz Arizali Eggi Tresna Faturahman Eko Setiawan Emy Sudarwati Endrika Widyastuti Evita Oktaviana Fachry Aditya Rachman Fajar Fajar Pradana Fajri Ilhamdi Farhan Fadhillah Djabari Faris Genis Yudi Perdana Farisi, Hariz Fauzan Tolabi Fauzidan Iqbal Ghiffari Faza Ainun Nafisah Ferina Kusuma Anjani Fernando Firdaus Mansyur Fikri Rizky Adinata Firdaus Arsy Ramadhan Gani Kharisma Wardana Gede Dandy Salodivansa Barani Gede Jaya Widhi Aryadi Habib Rahman Muhammad Akbar Putra Hadi Wijoyo, Satria Hadi Wijoyo, Satrio Hafizh, Zhafirah hamdi, ghazian Hanggara, Buce Trias Hanif Nabila Muflih Hanif, Muhammad Fauzan Hanifa Putri Rahima Hanifah Muslimah Az-Zahra Hariadi Darmawan, Hariadi Hemy Dwi Pratiwi Hetti Marthaningrum Hilmi Aziz Bukhori Bukhori Himawan, Aldi I Gede Merta Ariantara Ikrima Amanda Wulandari Ilman Nadhir, Muhammad Ilmi, Muhammad Aliyya Indrihana Kharismaning Larasati Inggit Setyo Rini Irvan Dwiantono Kartomiharjo Ismiarta Aknuranda Issa Arwani Issa Arwani Ivandi, Reyhan Izza, Aisyah Nurul Janet Wulandari Jannah, Ghina Shofa Raudhatul Jelita, Gheri Kamal Irsyadillah Kartika Hayunda Sari Kelvin Anggatanata Khalid Rahman Larasati, Indrihana Kharismaning Laura Galuh Indah Maharani Lili Kordina Linda Nur Malasari Lutfi Fanani Luthfan Noor Irsyad Listyatama Maharani, Galvina Maryam Marinda Yunella Maulida Sabrina Maysce Christi Mei Rinda Septi Hapsari Mochamad Chandra Saputra Muhamad Maulana Zuhad Aditya Muhamad Wido Rahman Muhammad Aminul Akbar Muhammad Amir Razzak Muhammad Arsy Uber Jayaprana Muhammad Fariz Arizali Effendi Muhammad Fauzan Ahnaf Muhammad Fikri Fadlurrahman Muhammad Ikhlas Dermawan Muhammad Irsad Muhammad Irsad, Muhammad Muhammad Rayhan, Fariz Muhammad Rizki Augusta Muhammad Ulul Albab Iryanto Munaya, Syahidah Arqa Muslimah Az-Zahra, Hanifah Muslimah Azzahra, Hanifah Nabilla Diva Ramadhani Naufal Widhi Ashshiddiqi Ni Ketut Sri Krisna Radharani Dyatmika Niken Hendrakusma Wardani Nofry Arman Novia Herdiandini Nugraha, Irvan Rizki Nugraheni, Miftakhul Fitria Nur Azizah Nuraini, Rahayu Dwi Nurhadinata, I Kadek Dwi Cahya Nyoman Wira Prasetya Oktasena, Audima Oktaviana, Evita Parameswari, Savira Yudith Pattiasina, Jovial Prasetya, Nyoman Wira Prasetyo, Budi Eko Pratama, Fani Putri Priska Aprillia Putri Purnomo, Welly Putri Rizki Utami Putri, Salmania Jesamine Putri, Salsabila Tjahya Kusuma Radharani Dyatmika, Ni Ketut Sri Krisna Rahadyan Nandiwardhana Rahima, Hanifa Putri Rahmad Zapriant Agiel Dzazuly Ramadhan, Miftah Ratih Pinandita Reinaldi Guista Pradana Ismail Retno Indah Rokhmawati Retno Indah Rokhmawati, Retno Indah Reyhan Ivandi Reyhan Ramadhan Rifdah Nur Fadhilah Ristyanto, Audrey Axel Rivalno Al Fath Ismubandono Rizkina Arya Nurfadilla Rocha Yulinar Ronaldo Grasberg Wijaya Ronilaya, Ferdian Rotinsulu, Amalia Christina Safria Isnibaiti Satrio Hadi Wijoyo Shabrina Amalia Putri Sigi Syah Wibowo Silvia Nilam Sari Siradjuddin, Indrazno Sudarma Dita Wijayanti Sugiyanto, Sugiyanto Supraptoa Supraptoa Syaekhoni, Muhammad Teresa Narwastu Thaulinzky, Salsha Theofany Aulia Anwar, Muhammad Tibyani Tibyani Tjokro, Gabriela Toufan Khoirin Nasikhin Trias Hanggara, Buce Tyroni Mursityo, Yusi Vega Revaldy Velia Wilda Ifanah Wahyu Al Kindy Wahyudiansyah, Hafidz Wardani, Retno Ningtyas Tri Welly Purnomo Welly Purnomo Wibiansya Analis Febrianto Wijaya Putra, Renaldy Wulandari, Sinta Ayu Ya'qub Al-Kindi Yauma Dzikri Imany Yuninda Eka Nisrina Yusi Tyroni Mursityo Yusi Tyroni Mursityo Yusriyah Rahmah Yusron Sugiarto Yusuf Kurniawan Zahirah, Ghina Zidane Ramadhan Misbahuddin Najib Zul Afrianes Pratama